Chapter 6 Strategic Management Strategy – large scale action plan that sets the direction for an organization Strategic management – process that involve all managers from all parts of the organization Why is Strategic Management important ? - Providing Direction and movement - Encouraging new idea - Developing a sustainable advantage Effective Strategy Strategic Positioning - Attempts to achieve sustainable competitive advantage - Performing different activities from rivals 1. Strategy is the creation of unique and valuable position 2. Strategy requires trade – offs in competing 3. Strategy create fit among activities The Strategic Management Process 1. Establish the Mission & Vision 2. Establish the Grand Strategy 3. Formulate Strategy Plans 4. Carry out the Strategy Plans 5. Maintain the Strategic Control : Feedback Loop Competitive Intelligence (CI) – Gaining Information about competitor’s activities. SWOT Analysis - Strengths - Weaknesses - Opportunities - Threats Forecasting : Predicting the Future - Trend Analysis – hypothetical extension of past series of events into the future - Contigency Planning – creation of alternative hypothetical ( scenario planning and scenario analysis) Porter’s Five Force Model - Threats of New Entrants - Bargaining Power of Buyers - Rivalry among Competitors - Threats of Substitute - Products - Bargain power of suppliers Porter’s Four Competitive Strategies 1. Cost – leadership (Wide Market) 2. Differentiation (Wide Market) 3. Cost – focus (Narrow Market) 4. Focused – differentiation (Narrow Market) Chapter 8 Organizational Culture, Structure & Design Organizational Culture Shared beliefs and values (also called Corporate Culture) Organizational Structure Formal system of task and relationship Culture Plus Structure - Vision - Strategy - Culture - Structure & Internal practices - Collective attitudes & behaviors - Achievement of goals How Employees learn Culture Symbols - object ,act ,quality or event that conveys meaning to others. Stories – narratives based on true events. Heroes – A person whose embody the values of organization. Rites and Rituals – Activities and ceremonies that express and reinforce the values of the organization. Culture for Enhancing Economic Performance : Three Perspective 1 ) The Strength Perspective Success results when culture fits has a strong culture. 2 ) The Fit Perspective Success results when culture fits with the firm’s business context. 3 ) The Adaptive Perspective Success results when culture helps the firm adapt. Organization chart : 2 kinds of information 1 ) The vertical hierarchy of authority 2 ) The horizontal specialization Common Elements of Organizations : Four proposed by Edgar Schein 1 ) Common Purpose 2 ) Coordinated Effort 3 ) Division of Labor (or division of work) 4 ) Hierarchy of Authority Three that most Authorities agree on 5 ) Span of Control 6 ) Authority, Responsibility & Delegation 7 ) Centralization Versus Decentralization of Authority Span of Control or Span of Management – refers to the number of people reporting directly to given manager Narrow (or Tall) Span of control – limited number of people reporting Wide (or Flat) Span of control – several people reporting Authority, Responsibility and Delegation - Authority – the rights inherent in a managerial position to make decisions give orders - Responsibility – The obligation you have to perform the tasks assigned to you - Delegation – process of assigning managerial authority and responsibility to manager and employees lower in the hierarchy Line and Staff Position Line Position ( Solid lines ) – line managers Staff Position ( dotted line ) – staff persons Centralization VS Decentralization of Authority Centralization – important decisions are made by top level managers Decentralization – important decisions are made by middle and supervisory level managers Basic types of Organizational Structures 1) Simple Structure (for small firm) 2) Functional Structure (people with smilar occupational specialties are put together in groups) 3) Divisional Structure - Product division - Customer division - Geographic division 4) Matrix Structure 5) Team Based Structure 6) Network Structure 7) Modular Structure