Course Handbook Course Name: Postgraduate Certificate in Higher and Professional Education Year: 2015-16 Contents Section Page 1. Welcome 1 2. Your course team 3 3. Introduction to your course 5 4. Learning, teaching and assessment on your course 10 4.1 How you will learn on this course 10 4.2 Teaching and learning strategies 10 4.3 Assessment 12 5 Award specific regulations 13 6 How to submit assignments 15 7 Feedback on your work 17 8 External Examiners 19 9 Personal development plans, personal tutors and mentoring 20 10 Accreditation of prior learning 22 11 Communication 23 12 Support and guidance 23 13 Student voice 25 14 Professional Body recognition 26 15 Concerns and complaints 27 16 Academic misconduct and plagiarism 27 17 Disability 27 18 Equality and diversity 28 Appendix Sources of Additional Information This handbook provides useful information about your course, how it will be delivered and how you will be assessed. It does not try to give you all the information you will need during your time at the university. More information can be found in the following places: On-Line Student Guide The on-line student guide (http://www.staffs.ac.uk/student/guide) provides important information about the university and the services available to students, including: Welcome Week Student Cards e:VisionStaffs Portal Our Student Charter The Staffordshire Graduate Term Dates Timetabling Student accommodation Campus and travel information Finance, fees and support Disclosure and Barring Service applications Visas Course and module enrolment Changing your award or modules Withdrawing or intermitting from your course Graduation Certificates, Transcripts and Verification Letter University rules and regulations Disciplinary matters including academic misconduct Appeals and complaints Referencing and study skills (including guidance on completing assessments) What to do if you can’t hand in work due to circumstances beyond your control Examinations Getting feedback on your work The student voice Employability and careers IT services and support Disability and dyslexia Counselling The Nursery The Multi-Faith Chaplaincy Module Handbooks Your course is made up from a number of individual modules. Detailed information on each module is provided in separate module handbooks. Your module tutor will tell you how to access the handbook for their module. The Blackboard On-Line Learning Environment Information and learning materials for your modules will be provided on the Blackboard online Learning Environment. Blackboard will form an important part of your learning experience. Please let your module tutor know if you encounter any problems accessing this material. 1. Welcome Welcome to the Faculty of Business, Education and Law. As Staffordshire students and through the “Staffordshire Graduate” programme, we focus on you. We help you to learn to be independent thinkers, to debate, question and discuss key issues in your chosen subject. You will be encouraged to be enterprising and entrepreneurial, to be an effective communicator and successful team worker. Enterprise and entrepreneurship are important to us at the University; they are integral to the design of all our programmes. This means we need to have close connections with employers, business practitioners and professional bodies that help us make our courses relevant, interesting and up to date. The people you meet in the faculty are friendly and approachable. They are all keen to help you succeed. Our aim is to nurture and inspire you, to help you grow, to build your potential through working in a vibrant, thriving, and sustainable international academic environment. You will enjoy working with academic staff who love their subjects and who are passionate about helping you to build your knowledge and expertise. They all come from different backgrounds and they will enjoy sharing their research, the work they do with businesses and in the local community and beyond with you. The Faculty of Business, Education and Laws is international in its perspective and the people you meet will be able to talk to you about the strong partnerships we have with other Universities and Colleges both in this country and around the world. There are many opportunities for you to learn and gain a global perspective; from other students and the academic staff. Our job is to help you see new possibilities and to bring new horizons into view. Above all, our strongest partnership is with you, our students. You are at the heart of everything we do and we are committed to giving you the best possible experience we can. We understand the importance of the commitment you have made to us and we value the time you spend with us and remember, we are always pleased to hear what you have to say. I hope you have a successful, exciting and fulfilling time with us. Susan K. Foreman, MSc , PhD Dean of the Faculty of Business, Education and Law Welcome to your programme The staff within the Award team would like to wish you a warm welcome to the Post Graduate Certificate in Higher and Professional Education (PGCHPE) and we hope that you find your experience as a participant on the course both rewarding and enjoyable. This course is aimed at those who are new to teaching in higher and professional education, and those with experience who would like to reflect on and enhance their practice. Through the course, we aim to enhance student learning by reflecting on the needs of individual learners, and the range of strategies we might use to meet those needs. The PGCHPE programme is wholly aligned to the UK Professional Standards Framework (UK PSF) and participants who successfully complete the PGCHPE award automatically become ‘Fellows’ of the Higher Education Academy (HEA) and also receive the Staff and Educational Development Association (SEDA) PDF award for ‘Learning, Teaching and Assessment’. Participants on the Nursing and Midwifery Council (NMC) route will also gain NMC accreditation on successful completion of the course and NMC portfolio. This handbook aims to provide you with a significant amount of information to guide you through your award. However, we do not want to swamp you with too much information. As questions arise we will be able to offer you supplementary documentation. In particular, there are separate handbooks for each module. We recommend that you read through this handbook at the outset, in order to understand the structure, content, delivery regime and assessment within the course. Some of the information will be of greater relevance to you as the course develops and you may therefore chose to use the handbook as a reference point throughout the course. All procedures within this award are directly aligned to University Policies and Regulations which you can find on the University website. Russell Spink Award Leader for MA Education School of Education 2 2. Your Course Team 2.1 Academic Contacts Award leader: Russell Spink, room B387 (Brindley), 01782 294199 r.spink@staffs.ac.uk Academic Group Leader: Dr Cheryl Bolton, room B360 (Brindley), 01782 294413 c.bolton@staffs.ac.uk A full list of staff contacts can be found using the Staff Directory on the University’s website. 2.2 Administrative Contacts Award/Programme Administrator: Elaine Knox, B227 – Faculty Reception Office (Brindley) 01782 294085, e.knox@staffs.ac.uk Student Guidance Advisor: Lesley Mountford, B223 (Brindley), 01782 294073 l.s.mountford@staffs.ac.uk Elaine Knox (Award Administrator) is located in B227 on the second floor of Brindley Building (Leek Road Campus, Stoke Site) and she should be your first port of call (either in person, by phone or by email), if you have any queries or problems relating to the School or Faculty or if you are unsure of how to deal with other queries. All enquiries should be made to Elaine in the first instance. Elaine will assess whether she are able to help you immediately or whether you need to talk to another member of university staff. Elaine will be able to help with a wide range of queries, including: Modules University regulations Your credit and progression status Referral opportunities for modules failed Claims for extenuating circumstances you may have made in relation to assessment Information about your study here: award and module records, local and home address information, etc Any changes to your award or programme of study 3 Elaine is responsible for keeping all the information on your period of study accurate and up todate. In particular, make sure that you: Check your university e-mail account regularly for any information or queries sent to you by Faculty/School administrators or by academic staff. This means your student university email account – not your staff or personal one! Always let Elaine know of any changes in your contact details. This includes mobile numbers as well as home and term addresses and any landline telephone numbers. It really is important that we know how to get in touch with you. Always ensure that Elaine is aware of any changes you make to your academic profile (modules/award). Elaine’s usual office hours are Monday – Friday 9.00-5.00 Please feel free to contact Elaine between these times. All queries, no matter how small or large, are welcome as they ensure that your records are always correct – and this does prevent delays or difficulties in confirming results at the end of each Academic Year. And if you have a problem, which the Faculty/School Office can’t help you with, it usually knows somebody who can. 2.3 The Faculty Management Team The Dean of Faculty: Professor Susan Foreman Room, B315 (Brindley) 01782 294029 s.foreman@staffs.ac.uk In this role, the Dean has responsibility for the strategic development, operation and management of the faculty. The Dean’s personal assistant is Adell Landon. Should you need to speak with her you should normally make an appointment with Adell , room B313, telephone: 01782 294062 email: Adell.Landon@staffs.ac.uk Susan oversees the management of all subject areas within the School of Education. 4 Susan is supported in running the Faculty by three Associate Deans: Paul Byrne, room B374, 01782 294152, p.j.byrne@staffs.ac.uk Robert Curtis, room B250, 01782 294346, r.w.curtis@staffs.ac.uk Professor David Williamson, room B303, 01782 294144, david.williamson@staffs.ac.uk Head of Education The university are appointing a new Head of Eduction. In the interim period, this role is being shared by Dr Cheryl Bolton (see contact details above) and Jim Pugh (Room B358, 01782 294349, j.pugh@staffs.ac.uk). Useful Internet Resources The School of Education uses Blackboard as an online learning environment, and information on modules on which you are enrolled can be accessed from this. Note: you can only get access to those modules that you are studying – if you cannot gain access to material, it may be that you are not correctly enrolled on the module – make sure you let your module tutor or award administrator know. Blackboard can be found at: http://blackboard.staffs.ac.uk The library can be accessed from: http://www.staffs.ac.uk/uniservices/infoservices/library/ You will also find the HE Academy website a useful resource during the Award: http://www.heacademy.ac.uk Other relevant sites and resources will be recommended to you as you progress through the Award. 5 3. An Introduction to your Course What are the aims and outcomes of the award? The overall aim of the award is to provide a framework for the initial and continuing professional development of staff in higher and professional education who are responsible for student learning. The structure and content of this award acknowledges the fact that multitudes of staff with different job functions are individually and collectively responsible for student learning. The award is designed to encourage participants to critically evaluate their own approach to supporting student learning in the light of theoretical and research based evidence, in order to continually develop and improve their own andragogic practice. For participants, the aims of the Award are: To foster the development of practitioners so that they are capable of facilitating Innovative and contemporary teaching, learning and assessment to students at level 4 and above in HE and professional settings To explore selected models and theories which will enhance participants’ ability to plan, implement and evaluate learning, teaching and assessment To provide a supportive environment in which participants can receive peer and tutor feedback and guidance in developing their skills as professionals To offer a framework within which participants can share their experiences and practice with a diverse range of colleagues. To encourage continual reflection on participants’ personal and professional development to meet the new and changing demands in Higher and Professional Education To offer an opportunity to address the values and outcomes required to achieve HE Academy and SEDA recognition and, where relevant, NMC recorded teacher status. To encourage engagement in the scholarship of learning and teaching, with a view to enhancing student learning in the context of changing patterns of delivery in Higher and Professional Education All modules within the award are designed to be practically oriented, to enable participants to improve their skills in, understanding of and competence in the various aspects of their role in supporting and facilitating student learning and assessment in Higher and Professional Education. This award has been purposely designed for staff who work within a higher or professional education context in order to respond to the challenges and opportunities presented to student learning within this sector. 6 Award Learning Outcomes Common learning outcome headings On completion of the Certificate participants will be expected to be able to: Knowledge and Understanding Demonstrate a critical understanding of selected models, theories and advanced scholarship which underpin the individual and institutional approach to support and facilitate effective student learning. Learning Demonstrate the ability to adopt a positive and reflective approach to own learning in order to develop new skills and ideas in the pursuit of continuous improvement for student learning. Enquiry Critically analyse and evaluate the range of factors affecting student learning in the light of research led evidence and developments within learning and teaching. Analysis Analyse and evaluate the challenges and opportunities presented by the facilitation of student learning in the light of models, theories and current research. Problem Solving Evaluate the complexity of issues facing staff involved with student learning in order to suggest workable solutions at either an individual or an organisational level. Communication Communicate effectively, efficiently and appropriately with a range of learners and partners involved in the learning process using appropriate delivery mechanisms and media. Application Demonstrate the ability to synthesise andragogic knowledge, understanding and skills in order to apply in own area for the enhancement of student learning Reflection Critically review, reflect upon and adjust professional practice in the light of feedback, scholarship and self-analysis. 7 The Structure of your Course The PGCHPE consists of 2x30 credit modules, “Facilitating Learning” and “Innovation and Contemporary Practice”. New participants are welcome to start the course at the beginning of either module. With this in mind, each module begins with an induction to the PGCHPE and the module. It is intended that the course will be run following the pattern below: Induction Induction Innovation and Contemporary Practice Module (30 credits) March - September Facilitating Learning Module (30 credits) November - March Innovation and Contemporary Practice Award Facilitating Learning Award PGCHPE on successful completion of both modules 8 During the Facilitating Learning module, we will consider the diverse motivations and approaches to learning of individual learners, and the implications for effective for teaching, learning and assessment. You will be involved in the peer observation of teaching and will gain feedback on your own approaches. During the Innovation and Contemporary Practice module, we will consider the key features of the changing context of HE, exploring topics such as the student experience, the learning environment and employability. We will also examine technology supported learning and the use of relevant tools within our own environments. Each module lasts for four months, and it is intended that participants will complete the course within a twelve month period. This distribution of the modules over one academic year will allow you sufficient time to transfer the learning of knowledge, skills and techniques into your own disciplinary practice. It will also provide sufficient opportunity for your learning to be consolidated through discussion and feedback with subject-related mentors. In this way the award will strive to connect centrally driven content about the scholarship of learning and teaching with your own practice within their subject/professional domains. Specific content and delivery profiles will be contained within module guides, which will be made available and explained as you progress through the Award. Module descriptors can be found at http://www.staffs.ac.uk/current/student/modules/ Both modules are available as 30 credit level 7 Certificates of CPD. This means that if you successfully pass one module, and do not continue with the subsequent module, you will qualify for a Certificate of CPD, as follows: Certificate of CPD: Facilitating Learning Award Certificate of CPD: Innovation and Contemporary Practice Award In Appendix B, you will find a grid showing the modules for the Certificate and how they are mapped to benchmarks provided by the HE Academy, SEDA and the NMC. Employability Student employability issues are addressed and discussed in the ‘Innovation and Comtemporary Practice’ module. The guest speaker is Sarah Tudor (Head Of Skills & Work Based Learning - Research Business & Employability Services at Staffordshire University). 9 4. Learning, Teaching and Assessment on your Course 4.1 How will I learn on this award? As a post graduate qualification, the content and structure of the curriculum has been developed in the belief that you will benefit from: Engaging in theories and current evidence based research through workshops, selfstudy and work-based tasks Undertaking a selection of task focused activities with participants from other subject areas and/or service delivery Being supported in the development of your own professional practice by gaining feedback from peers, mentor and tutors Engaging in critical reflective practice as a means of either consolidating or improving your own standard of performance Self-directed independent study and research 4.2 Teaching and Learning Strategies The modules will be delivered through a combination of workshops, work-based tasks and selfassessments, independent study and mentor supported learning as follows: Workshops Both of the modules will require you to attend a series of tutor led workshops which are normally scheduled to be delivered on a weekly basis. The workshops will include a variety of teaching and learning methods, including presentations by experienced practitioners, large and small group discussions, case studies and task-centred investigations. The workshops have been specifically designed so as to synthesise the theoretical underpinning and/or current educational research with your own practice in order to encourage engagement in reflective practice. Such reflective practice will not be seen as an end in itself but as a means of developing your learning about teaching in order to improve the quality of the student experience. In this way the workshops will be designed to build on your current practice in order to maximise personal development and shared learning among diverse subject areas and/or professional domains. 10 Visiting lecturers The core programme team will be significantly enhanced by the addition of specialist lecturers, who are regularly invited to contribute to the PGCHPE. These include University Teaching Excellence Fellows, other colleagues with expertise in certain topics such as widening participation and technology supported learning, members of Executive if appropriate, and externals such as employers to share their views on graduate employability. Work-based tasks and self-assessments As a participant on the programme you will be encouraged to undertake a series of work-based tasks that support the learning from each module. Some of these tasks and self-assessments will be used for your assessments whereas others will either be used to inform group discussion or consolidate the learning from the workshops. NMC Teacher students also need to refer to their practice handbook, which details the practice learning and assessment that is specific to their professional qualification. Independent study As with all taught Postgraduate Awards, there will be a significant amount of work to undertake outside the taught sessions. This will mainly take the form of reading journals and recommended texts to both consolidate the learning from the sessions and prepare you for the modular assessments. You will also be asked to engage with on-line discussion forums and other tools as appropriate. Mentor supported learning You will be assigned a mentor who will support work-based learning in your own subject area/professional domain. Your mentor will provide an invaluable link between the centralised learning within the taught workshops and the discipline specific issues pertinent to your area. Your mentor’s role will therefore be essential to your ongoing professional development as you progress through the award. If you are working to achieve NMC qualified teacher status, your mentor will also be responsible for verifying evidence that you have achieved NMC teacher outcomes over the 12 weeks (360 hours) dedicated practice period. 11 4.3 Assessment The assessment follows standard university processes and procedures, as outlined at: http://www.staffs.ac.uk/assets/assessment_of_students_tcm44-26764.pdf and further explained at: http://www.staffs.ac.uk/assets/assessment_policy_tcm44-26754.pdf In addition, for students seeking NMC recorded teacher status, mentor verified evidence of practice achievement of NMC teacher outcomes will be reviewed after the successful completion of each module. Achievement of all NMC practice outcomes must be verified and submitted at the student’s successful completion of the award in order that students can record their qualification with the Nursing and Midwifery Council. The satisfactory verification of outcomes must be provided in order for the award to be ratified for NMC teacher students. Compensation for different parts of modules or between modules is not permitted. To achieve a pass for the full award, participants must achieve a minimum of a pass (minimum 50%) in all modules. Non-completion of assessments Participants who are not able to complete the assessment by the agreed submission date will need to submit an Extenuating Circumstances form. Further details are available at http://www.staffs.ac.uk/assets/extenuating_circumstances_procedure_tcm44-25749.pdf Module Assessment Details In the design of the assessments, the award team has endeavoured to create a diversity of assessments whilst being mindful of the appropriateness of the assessment for the subject under investigation. All assessments are aligned to both the award and the module outcomes; both align to the eight University learning outcomes. Full details of the module assessments are outlined in the module handbooks, and brief details are included below as an introduction. The Facilitating Learning module will be assessed by a portfolio of work which illustrates your engagement in specified teaching and facilitation activities, feedback from peers, tutors and students and reflections on your development as a practitioner within higher and professional education. You will be encouraged to collate this as you progress through the module. It is intended that, by completing this assessment, you will have opportunities to seek evaluation and feedback, reflect on your progress, identify key strengths and develop a plan for your continuing development. It is further intended that this reflective process will underpin your continuing professional development beyond the completion of the Award. 12 The Innovation and Contemporary Practice module will be assessed by two assessments, outlined below. A reflection on the use of technology supported learning in own teaching context: through the module, you will explore a range of approaches to technology supported learning, and it is intended that this assessment will provide you with opportunities to consider strategies to use the tools explored within your own professional practice and develop an action plan to achieve this. A poster presentation based on an evaluative project you have conducted on one or more of the key topics from the module: this assessment will provide you with opportunities to engage in research into the changing context of higher and professional education, and its implications for your own practice. This will not only deepen your understanding of key contemporary issues, but also ensure that your approach to teaching is evidence based, and you have the capacity to continuously evaluate your current approach in the context of a changing educational landscape. 5. Award Regulations Your award is regulated by the Regulations for Postgraduate awards. These can be accessed at: http://www.staffs.ac.uk/current/regulations/academic/index.php Your award is regulated by the University’s Academic Award Regulations. These can be accessed at: http://www.staffs.ac.uk/legal/policies/awardregs/index.jsp Module Failure - what happens if I fail a module? If you have failed to satisfy the assessment criteria of the module, you will be awarded a fail grade (0-49% postgraduate). If you have failed to submit any assessment for the module, you will be given a Grade Point N (Fail due to non-submission) for the element(s) of that module and you will only be allowed a further attempt at that element(s) of the module at the discretion of the appropriate Board. 13 If I fail a module, can I resit it? (i) If you made an attempt at your assessments at the first attempt: You will only be guaranteed an opportunity to attempt referrals once IF, and only if, you have made an attempt at the assessment(s) on the first occasion unless a claim for Extenuating Circumstances has been successful. (ii) If you did not make an attempt at your assessments at the first attempt: If you do not submit work or attend assessments at the first attempt, that guarantee of a referral is lost and the appropriate Board will decide whether or not to allow you a referral. In making its decision, the Board may take account of your engagement with that module. If the Board does allow you a referral(s) and you do not take the referral(s) at the time notified to you by your Faculty/School, no further referral opportunity will be given to you and you may fail the award. When can I take my resit(s)? In all cases, if you are allowed a referral(s), the referral(s) must be taken at the next resit opportunity. For many students, this will be in August 2016 but will depend on the nature of the award and the timing of your assessments. It is your responsibility to make sure that you know when you are required to resit. 14 Attendance The programme complies fully with the University attendance monitoring policy (academic award regulations for professional awards: section 1.3). Participants are expected to attend ALL timetabled and scheduled activities. Participant attendance monitoring is an essential component of the CPD tutoring system and tutors closely examine participant attendance. Unacceptable levels of absence and absence without prior notification will be investigated and participants may be called for a formal interview with programme tutors. Participants missing a significant proportion of formal sessions who fail to take appropriate remedial action may be barred from submitting the course assessment. It should be noted that the same principles apply to e-learning programmes where course participation may require online engagement. 6. How to submit assignments You will always be required to submit written assignments via Blackboard depending on the module. Instructions for the submission of assignments will be included in the relevant module handbooks. It is your responsibility to ensure that you submit assignments on time and at the appropriate place. Finally, it hardly needs to be said that it is always, of course, good practice to keep a hard or electronic copy of any assignment you submit. If you have a learning support agreement which recognises dyslexia as a disability make sure that you ask for one of the yellow stickers (available from your Faculty Office) to attach to your work to signal to the tutor that the assignment needs to be marked on content and understanding and is not penalised for grammar, spelling or punctuation errors. Similarly, if your learning support statement specifies that you can negotiate the submission dates of your assessments then please ensure that you have agreed new submission dates with your tutor in advance of the original deadline. On the Faculty assignment cover-sheet there is a box for stating the agreed negotiated deadline and the tutor’s signature. Please be mindful of the fact that you may need to complete the cover-sheet in advance of the submission date to 15 ensure you get the tutor’s signature – rather than assume the tutor will be available on the day / time you intend to submit. If you hand work in after a negotiated deadline, it will be treated as ‘late’, and will be marked at zero. So, if having once negotiated a deadline you find that, as it approaches, you are going to need a further extension, you will need to go back to your Award Leader / Personal Tutor to authorise this. Your Award Leader / Personal Tutor will use the test of ‘reasonableness’ in agreeing to any further extension. If you need to adjust the assignment schedule agreed with your Award Leader / Personal Tutor for reasons that are unrelated to your disability, then you will need to use the normal Extenuating Circumstances procedure. Penalties for Late Submission It is your responsibility to submit work on time. Failure to do so will normally result in the award of Grade Point 0 for that assessment. In this case you will have lost that opportunity to submit the assessment and you are reminded that you only have one such opportunity per module. There may be occasions when you are unable to submit or undertake a piece of assessment due to circumstances beyond your control. The University has put in place a procedure for dealing with such extenuating circumstances. You can find more information on the university’s extenuating circumstances procedure at: http://www.staffs.ac.uk/extenuating/ Marking Process Assignments are marked on a percentage scale of 0% – 100%. As this is a postgraduate programme, participants must achieve 50% and above in order to pass an assessment. Students achieving 0-49% will have failed the assessment. If you do fail an assignment, you will be set a new deadline for a second attempt by the assessment board. However, your resubmission will be capped at 50%. Module Handbooks will provide you with marking criteria i.e. an explanation of what you need to do to achieve these grades in relation to particular kinds of assignments. Following a Standardisation Meeting for the programme team, which draws on students’ submitted assessments, assignments are first marked by Tutors and then a sample second marked. At this point, feedback and provisional marks are provided to students, subject to external 16 examining and final confirmation by the assessment/award board. The external examiner is always someone who is an expert in the field, and usually a senior academic at another University. The external examiner will be sent a sample of assignments and is responsible for ensuring that the marking is appropriate and that the standards achieved by trainees on those modules are comparable with those of students on similar awards at other universities, as well as with the level and subject benchmarks established at the national level by the Quality Assurance Agency (QAA) for Higher Education. Assessment Boards, attended by the relevant external examiner(s), confirm the marks for all modules. Only then are final marks confirmed. Assessment boards also determine the date by which any failed modules must be resubmitted. The Award Board decides on the award of qualifications to participants, determines the date by which any other failed modules must be recovered and considers any participants who have failed and award Your award is regulated by the University’s Academic Award Regulations. These can be accessed at: http://www.staffs.ac.uk/legal/policies/awardregs/index.jsp 7. Feedback on Your Work Seven principles of good feedback: Good feedback should: 1. 2. 3. 4. 5. 6. 7. Be an interactive process involving student-tutor and student-student dialogue; Facilitate the development of self-assessment and reflection; Clarify for students and staff, through dialogue, what good or bad performance actually is in the assignment or task; Be developmental, progressive and transferable to new learning contexts; Be ongoing and embedded in the learning process; Motivate, build esteem and confidence to support sustainable lifelong learning; Support the development of learning groups and communities. See Appendix C for more information. The University’s Academic Board has been considering the outcomes of the last National Student Survey and discussing how it can provide quicker assessment feedback to students. This guidance refers to summative (actual) rather than formative (practice) assessments. In relation to this, the following has been agreed: You will normally receive feedback on all your assessments, other than examinations, within 20 working days following the date of submission of your assessment or actual date of the assessment (in the case of class tests). For some assessments the feedback period will be less 17 than 20 working days. However, it may be the case that the 20 day rule for some assessments cannot be met for justified reasons (for example, modules on which a large number of students are enrolled). However, it is anticipated that this will apply to only a small number of modules on your award and, in those cases, the feedback return period will not exceed 25 days. The anticipated feedback return times for all assessments will be published in your Module Handbooks. In order to ensure that feedback is provided within 20 days, in most cases, the marks for your work will be provisional and will be subject to final ratification by the appropriate Assessment Board in due course. The University hopes that you will also play your part by ensuring that you collect feedback from the relevant sources as soon as it is available. 18 8. External Examiners As with all universities in the UK, Staffordshire employs external examiners who are specialist in the area you are studying. The majority are drawn from other universities or colleges in the country, although some will also come from industry or other relevant professions. External examiners look at the assignments that are set for you and the work you produce. They are asked to confirm that the standards are appropriate for the level at which you are studying. They attend assessment and award boards and write an annual report for the University which is used as part of the process (which includes student representatives) of monitoring the quality and standards of your award. You are entitled to see these reports and if you wish to do so you should contact your Faculty office. External examiner(s) who are responsible for your award are: Name: Jenny Eland Postion: Tutor for Educational Staff Development Institution: Birmingham City University NB: It is not appropriate for you to make direct contact with external examiners, in particular regarding your individual performance in assessments. There are other mechanisms you can use if you are unhappy with your results or other aspects of your award, such as the appeal and complaints procedures. External examiners have been informed that if they are contacted directly by students they should decline to comment and refer the student back to the University. 19 9. Personal Development Planning, Personal Tutoring and Mentoring Personal Development Planning helps you systematically to address your profile of skills, to identify areas of improvement, and to plan strategically to address them. You will be encouraged to engage in reflection to contribute to planning your professional development throughout and beyond the Award. You may choose to use PebblePad to facilitate this process, and we will be exploring how to use this e-portfolio tool as part of the programme. All members of the Award team are available to provide personal tutoring. We aim to provide support with your academic progress through the Award, and offer advice on relevant services should you have any specific support needs. At every stage of the course, efforts will be made to provide you with appropriate support and guidance, either as individuals or collectively for the whole group. The entire ethos of the course is one of support in order to enable your growth and development in line with the strategic aims of the University. Staff are available for support during office hours and probably the most effective way for you to contact them is via e-mail (see previous table for contact details). If you have a specific query re the content, delivery and/or assessment of a module, you should contact the module tutor in the first instance. However if you have additional queries, you should contact Russell Spink [ext: 4199] or r.spink@staffs.ac.uk Please talk to your tutors about problems, barriers to learning, and issues you are unhappy with. If you have a disability which might affect your progress through the course, you are strongly encouraged to discuss this with the award leader or one of the tutors at the earliest opportunity. Both the application and the enrolment form provide you with the chance to alert us to any issue relating to a disability you may have. Working with your mentor A mentor is an individual who you can go to for advice, support and encouragement whilst you are on the PGCHPE programme. Mentors provide an invaluable link between the centralised learning within the taught workshops and the discipline specific issues pertinent to the area of individual participants. For participants who are working to achieve NMC recorded teacher status, your mentor will also be a recorded NMC teacher. They will be responsible for verifying that the evidence you are submitting in your assignments confirms related achievement of NMC teacher outcomes in practice. Participants should refer to the specific details provided in the NMC Teacher Practice Handbook. 20 Mentor’s Role Although the precise role of the mentor will vary according to both your prior teaching experience and your current needs, the following points should be considered as a framework upon which to build the mentoring relationship. The mentor should: Introduce you to University and Programme/Service area processes and procedures relating to teaching and the facilitation of student learning Provide advice and guidance on the delivery of teaching within the subject area. This will necessitate translating how the generic information covered on the PGCHPE operates within discipline related areas Be familiar with the UK Professional Standards Framework and provide feedback and guidance aligned to the principles enshrined within the framework Provide formative feedback on your progress in teaching / facilitation of student learning, if requested Communicate with you on a regular basis (the frequency of which should be negotiated between you and your mentor) Ensure that you are kept up to date with any initiatives and policy/procedure change which might impact on their teaching / facilitation of learning As soon as possible after registering on the Certificate you should identify a mentor in your Faculty or Service. If you are working towards NMC teacher status, your mentor has an important role in ensuring progress towards NMC accreditation and you should keep in regular contact with the person concerned. Any issues relating to the PGCHPE mentoring arrangements should be discussed with the award leader or a course tutor. 21 10. Accreditation of Prior Learning The Accreditation of Prior Learning is the term used when a student uses his or her previous experiences to gain admission to a programme of study; admission to a module; admission at an intermediate stage in a programme (advanced standing); or to gain exemption from part of a programme of study. These previous experiences may be work-based learning, general learning experiences (experiential) or certificated qualifications. You should normally apply for exemptions or admission with advanced standing through the AP(E)L scheme when you apply for a place on the award, or immediately upon registration for your modules. You will not be allowed to apply for AP(E)L in a module once you have submitted any assessment for that module. If you apply for exemptions or admission with advanced standing through the AP(E)L scheme you may be required to undergo some assessment to determine the relevance of your experiences/qualifications. The APL and AP(E)L forms can be obtained from the Faculty Office. The APL and AP(E)L Board meets in early October. It is chaired by one of the Faculty’s Programme Area Managers and its purpose is to consider all the APL and AP(E)L applications received from students and uphold or reject these applications dependant on the evidence provided. 22 11. Communication Course tutors will use ‘Blackboard’ to communicate with students. Email messages will also be sent via Blackboard, so it is very important that you check your student email account on a very regular basis. Module tutors will also ask take your mobile telephone number (only if you wish the tutor to have it). This would only be used to contact you as a matter of urgency e.g. if a session had to be cancelled at short notice (this happens very rarely). 12. Support and Guidance Your first point of contact is with your Personal Tutor. Their role/s is to support the development of professional skills through tutorials and formative feedback on your work in sessions. They also provide guidance on assignments. This role might include: Holding one meeting per term Holding any additional meetings at the instigation of yourself, or where otherwise necessary. Providing you with general academic guidance on your progress through the award for which you are registered. Taking appropriate action in respect of absenteeism. Indicating their availability though appropriate means Taking any necessary initiatives to refer matters to student counsellors/awards directors/module leaders, etc., completing referral forms and forwarding to appropriate personnel where appropriate, plus placing a copy on file. (Anything that is deemed to be of private and confidential nature may be held on your file in a sealed envelope, marked accordingly. This will only be “used” with your permission.) Providing careers advice where appropriate or directing you to people with appropriate expertise. Providing support, if appropriate, for an extenuating circumstances claim 23 Learning Support Agreements If you have a learning support agreement which recognises dyslexia as a disability make sure that you ask for one of the yellow stickers (available from the Faculty Office) to attach to your work to signal to the tutor that the assignment needs to be marked on content and understanding and not penalised for grammar, spelling or punctuation errors. For online submissions, you will be advised by your Faculty Office, or in the module handbook on how to signal this to your tutor. Similarly, if your learning support statement specifies that you can negotiate the submission dates of your assessments then please ensure that you have agreed new submission dates with your tutor in advance of the original deadline. On the Faculty assignment cover-sheet there is a box for stating the agreed negotiated deadline and the tutor’s signature. Please be mindful of the fact that you may need to complete the coversheet in advance of the submission date to ensure you get the tutor’s signature – rather than assume the tutor will be available on the day / time you intend to submit. If you hand work in after a negotiated deadline, it will be treated as ‘late’, and will be marked at zero. So, if having once negotiated a deadline you find that, as it approaches, you are going to need a further extension, you will need to go back to your Award Leader / Personal Tutor to authorise this. Your Award Leader / Personal Tutor will use the test of ‘reasonableness’ in agreeing to any further extension. If you need to adjust the assignment schedule agreed with your Award Leader / Personal Tutor for reasons that are unrelated to your disability, then you will need to use the normal Extenuating Circumstances procedure. Information on university support services can be found in the on-line student guide (available at: http://www.staffs.ac.uk/student/guide/). The Student Advice Centre run by the Students’ Union provides independent, impartial and confidential advice to students free of charge. More information on the Students’ Union can be found at: https://www.staffsunion.com/). 24 13. Student Voice During the course you will have the opportunity to share your views and opinions on your modules, course and the university. Your feedback is key to ensuring that we get an accurate picture of what it is like to be a student at Staffordshire University and enables us to enhance the learning experience for current and future students. Two student representatives will be recruited and all students will be given their contact details. Student views can then be presented to programme committee meetings. The course team value feedback and students are encouraged to share their views with tutors during the entire period of study. We also encourage you to complete the PTES [Postgraduate Taught Experience Survey]. This is a national survey of student opinion. Your views really matter to us: they inform and help shape our academic programme. Your Students’ Union understands the pressures and challenges of academic study and is always here to help all its student members. Representation If you have an issue with your course, you can turn to your Student Academic Representatives. Elected by their course mates, the Student Academic Reps are there to listen to your views, represent them at faculty meetings involving your course and feed them back to the Students’ Union to help achieve positive outcomes for you. If you’re not sure if your course has a Student Academic Rep, get in touch with the Students’ Union and we can find yours or help you become one. Advice For those matters that can’t be fixed so easily, the Union also provides a team of fullytrained advisers to help you solve your problem. The advisers can be seen for free all week, just drop in to find out when they’re free. The team can help you with academic issues, housing, student funding, benefits and much more. If you can’t make it into the Union, you can also chat to them online at www.staffsunion.com/advice. 25 14. Professional Body Recognition Full details of the award accreditation is available in Appendix B. The PGCHPE is accredited to the Staff and Educational Development Association (SEDA) PDF award for ‘Learning, Teaching & Assessment’. Further details are available on the SEDA website at http://www.seda.ac.uk For those who are in nursing and midwifery education, accreditation by the NMC is available on completion of a portfolio as well as the Award. The PGCHPE is also accredited by the HE Academy; all successful participants will gain a Fellowship of the HE Academy provided they: Are currently in a learning and teaching related role which involves teaching at level 4 or above in a HE environment. This would include, for example, teaching HE in FE, but may not include professional education, depending on the setting. Please contact the Award Leader for more details. Complete the short form which will be sent to them on successful completion of the award. The HE Academy accreditation is based on the alignment of the PGCHPE programme with Descriptor 2 from the UK Professional Standards Framework and the opportunities presented to participants to provide evidence to demonstrate how they meet the different elements of the descriptors. An overview of descriptor 2 is available at the HE Academy website via http://www.heacademy.ac.uk 26 15. Concerns and Complaints We endeavour through our support systems to deal with any concerns and complaints informally. Within your department, we advise you to talk to your Module Tutor, Award Leader or Personal Tutor as soon as possible. You can also talk to the Faculty Student Guidance Advisor or central Guidance Officer. If you are still dissatisfied then the University has in place a Complaints Procedure. You can also use the Complaints Procedure if you feel you have been subject to discrimination, harassment, bullying or abuse. For more information contact the Appeals Complaints and Conduct Manager on 01782 294359 or visit: www.staffs.ac.uk/courses_and_study/student_life/student_handbook/appeals_complaints_and _conduct.jsp 16. Academic Misconduct and Plagiarism The University and Faculty take the issues of academic dishonesty, plagiarism or cheating very seriously. If you are caught breaking the University’s rules, you can expect to be punished – this might mean failing an assignment, failing a module or even failing your award and being asked to leave the University. It is vitally important that you understand the rules regarding plagiarism. These can be found at: http://www.staffs.ac.uk/assets/academic_misconduct_tcm44-26770.pdf There are several resources available to help you in writing and preparing assignments so that you do not break the rules. You might want to look at the following resources. http://www.staffs.ac.uk/studyskills If in doubt, make sure you ask your tutor before you submit work, or arrange to see someone in the Study Skills Centre (located in the library). 17. Disability Staffordshire University is committed to enabling all students to achieve their full potential. If you have a disability or specific learning difficulty (SpLD) which might affect your progress, you are strongly advised to disclose this to one of the Award or Module Tutors at the earliest opportunity. Every effort will be made to implement any reasonable adjustments to the 27 learning environment in order to support you through the module. Disability Coordinator who coordinates support for disabled students. Each Faculty has a The Student Enabling Centre provides specialist study support for disabled students and also a counselling service to support students who may experience issues that affect their mental wellbeing. The service provides a range of information, advice and facilities such as offering study needs assessments, help to apply for the Disabled Students’ Allowance (DSA) and providing study support services for students with dyslexia. At Stoke, the Student Enabling Centre is based in the Cadman Courtyard, and at Stafford in the One Stop Shop in the Beacon Building. More information about the Student Enabling Centre can be obtained from http://www.staffs.ac.uk/study/disabled/ or by email at disability@staffs.ac.uk or counsellingreception@staffs.ac.uk 18. Equality and Diversity Staffordshire University is committed to equality of opportunity and diversity: these are part of the core values of the institution. We aim to be an inclusive organisation where everyone has a fair opportunity to fulfill their potential. At Staffordshire University we recognise that people are unique individuals. We are committed to ensuring that all our students and staff - whatever their background, nationality, cultural heritage, age, race, disability, ethnic origin, gender, sexual orientation, religion, belief, colour, gender identity, skills and experiences - are able to study or work in an environment free from discrimination, harassment, bullying and victimisation. We all have a responsibility to ensure that this happens, and students and staff are expected to behave in a way that promotes a welcoming and inclusive environment for all. The Students’ Charter sets out the University’s commitment to students and your responsibilities as a student. This can be found at www.staffs.ac.uk/legal/policies/studentcharter/ The University also has a behaviour policy to inform students and staff of the behaviour expected of students. This can be found at: www.staffs.ac.uk/legal/policies/index.jsp 28 More information, support and advice about any aspect of equality and diversity at Staffordshire University can be obtained from www.staffs.ac.uk/diversity 29 Appendix A - Glossary of Terms Module A unit of study with a defined learning outcomes, curriculum and assessment. The module definition is to found in the module specification for the module. Each module has a number of Credits, associated with it. A single module is worth 15 Credits and notionally requires 150 hours of learning activity to complete. This learning activity being divided between time for class contact hours with staff, independent study and assessment. The number of allocated learning hours rises in proportion to the number of Credits attributed to a module at the rate of 10 hour per credit. All modules are multiples of the basic unit of 15 Credits. So for example, a double module will be worth 30 Credits and will have a learning time of 300 hours. Core module This is a module that you must take and pass to qualify for a given award title or range of titles. Award Option This is a module chosen from a list of Award Option modules. Award Option modules are studied in conjunction with the core modules and from the prescribed set of modules for a particular named award Co-requisites Co-requisites are those modules that you must take as a package. All the Level 4 core modules can be considered to be co-requisites. We have defined co-requisites to make sure that there is sufficient shape and coherence in your programme of study to make it a rewarding and interesting experience. A corequisite is therefore a module which must be studied in addition to and normally at the same time as a particular module. Pre-requisites A pre-requisite is defined as a specific requirement that you must meet before you can take a module. In a similar way as entry to an Award was dependent on your achieving A-Level or BTEC passes for example, or having other prior knowledge, for some modules you will have to be ‘qualified’ to take them. This will normally mean studying for a module at an earlier level in the Award. Pre-requisites are specified to make sure that you have the knowledge and skills you will need to be successful in your chosen modules. Please refer to the Undergraduate Modular Framework Regulations for a more detailed description of this term in particular the distinction between the 30 terms pre-requisites’ and ‘Special Admissions Requirements’. Disqualified Combinations Teaching block Although rare, disqualified combinations are those modules which you cannot study together. This is normally because the content of the modules overlaps in some way, such that by taking both you would not cover the equivalent of two-modules learning. A period of study into which the year is divided, that may include induction learning, assessment and academic counseling. There are currently two teaching blocks in each academic year. 31 Appendix B - Curriculum Maps MAPPING OF SEDA SPECIALIST OUTCOMES AGAINST PGCHPE MODULE OUTCOMES Facilitating Learning Innovation and Contemporary Practice Module learning outcomes Module learning outcomes 1 2 3 4 5 6 1 2 3 4 5 Specialist outcomes: Learning, Teaching and Assessing Used a variety of methods for evaluating their teaching role Informed their professional role with relevant strategy, policy and quality consideration Extended their use of learning, teaching and assessment practices Contributed to the processes of module/programme design, implementation and evaluation Provided support to students on academic/pastoral issues Specialist outcomes: Supporting Learning Enabled learning Used a variety of appropriate learning approaches Used a variety of methods for evaluating their teaching role Informed their professional role with relevant strategy, policy and quality consideration 32 Mapping of the UK PSF (HE Academy) Descriptor 2 to PGCHPE outcomes and activities Areas of activity A1 Design and planning of learning activities and/or programmes of study A2 Teaching and/or supporting student learning Facilitating Learning Innovation and Contemporary Practice √ √ √ √ A3 Assess and give feedback to learners √ A4 Develop effective learning environments and approaches to student support and guidance A5 Engage in continuing professional development in subjects/disciplines and their pedagogy, incorporating research, scholarship and the evaluation of professional practices Core knowledge √ √ √ √ Facilitating Learning Innovation and Contemporary Practice √ √ √ √ K1 The subject material K2 Appropriate methods for teaching and learning in the subject area and at the level of the academic programme K3 How students learn, both generally and in the subject/disciplinary area(s) √ 33 K4 The use of appropriate learning technologies √ K5 Methods for evaluating the effectiveness of teaching √ √ √ K6 The implications of quality assurance and quality enhancement for academic and professional practice with a particular focus on teaching Professional values Facilitating Learning Innovation and Contemporary Practice √ √ V2 Promote participation in higher education and equality of opportunity for learners √ √ V3 Use evidence-informed approaches and the outcomes from research, scholarship and continuing professional development √ √ V1 Respect individual learners and diverse learning communities V4 Acknowledge the wider context in which higher education operates recognizing the implications for professional practice √ 34 MAPPING OF NMC TEACHER OUTCOMES TO PGCHPE MODULE OUTCOMES 1. Facilitating Learning Module Outcomes Demonstrate a systematic understanding of selected current research and/or advanced scholarship which supports the process of student learning Identify and analyse the diverse factors which affect the student learning process and, where appropriate, suggest strategies for improvement Demonstrate a critical understanding of the relationship between learning and teaching in a Higher and Professional Education context Systematically plan, design and apply teaching and assessment strategies and techniques to support student learning Effectively communicate key concepts and ideas to peer and tutor audience Engage in reflection on own development as a teacher in Higher and Professional Education and make suggestions for continual improvement NMC related practice outcomes: Establishing Effective Working Relationships Maintain appropriate supportive relationships with a range of students, mentors, practice teachers and other professionals Foster peer support and peer learning in practice and academic settings for all students Demonstrate effective relationships with other members of the teaching teams in practice and academic settings based on mutual trust and respect Support students to integrate into new environments and working teams to enhance access to learning Facilitation of Learning Provide support and advice, with ongoing and constructive feedback to students, to maximize individual potential Act as a practice expert to support development of knowledge and skills for practice Promote development of enquiring, reflective, critical and innovative approaches to learning Implement a range of learning and teaching strategies across a wide range of settings Co-ordinate learning within an inter-professional learning and working environment Facilitate integration of learning from practice and academic settings Assessment and Accountability Support others involved in the assessment process, students, mentors and 35 peers Set and maintain professional boundaries that are sufficiently flexible for interprofessional learning Provide constructive feedback to students and assist them in identifying future learning needs and actions, manage failing students so that they may enhance their performance and capabilities for safe and effective practice or be able to understand their failure and the implications of this for their future. Be accountable for their decisions in relation to fitness for practice for registration or recordable qualifications, underpinning such decisions with an evidence base derived from appropriate and effective monitoring of performance Evaluation of Learning Foster and participate in self and peer evaluation to enable students to manage their own learning in practice and academic settings and to enhance personal professional development Evaluate the effectiveness of assessment strategies in providing evidence to make judgements on fitness for practice Evidence-based Practice Consider how evidence-based practice, involving patients, clients, carers and other members of the health and social care team, enhances care delivery and learning opportunities Leadership Demonstrate effective communication skills to facilitate delivery of educational programmes leading to registration or a recordable qualification Manage competing demands to ensure effectiveness of learning experiences for students Create an Environment for Learning Support and develop others involved to ensure that learning needs are effectively met in a safe environment Context of Practice Support students in identifying ways in which policy impacts on practice Negotiate ways of providing support to students so that they can achieve their learning needs within the context of professional and inter-professional practice Act as a role model to enable students to learn professional responsibilities and how to be accountable for their own practice 36 Adapt to change, demonstrating to students how flexibility may be incorporated whilst maintaining safe and effective practice Assessed by: A portfolio of evidence weighted at 100% which shows the participant’s: a) Engagement in specified teaching and/or supporting learning activities. b) Tutor/mentor observation feedback and analysis. c) Critical reflection on own development in a teaching and/or supporting student learning environment in the context of HE. d) Reflective account based on a study of student learning drawn from the participant’s own experience 2. Innovation and Contemporary Practice Module outcomes: Critically analyse current research and new insights into the contemporary factors, strategies and organisational challenges underpinning current andragogic practice in Higher and Professional Education Effectively communicate concepts, ideas and research to a range of audiences in face-to-face and virtual environments Effectively demonstrate the appropriateness of the selected methodological approach and how this has been applied to critically investigate and understand a specific contemporary issue in own area Critically reflect on own learning from the module in order to design workable and sustainable solutions to enhance the student learning experience Apply and critically evaluate the effectiveness of new technology in the context of own teaching NMC related practice outcomes: Evaluation of Learning Determine and use criteria for evaluating the effectiveness of learning environments, acting on findings, with others to enhance quality Report on the quality of practice and academic learning environments to demonstrate that NMC requirements have been met, particularly in relation to support of students and achievement of standards of proficiency 37 Creating an Environment for Learning Determine with others, audit criteria against which learning environments may be judged for their effectiveness in meeting NMC requirements Explore and implement strategies for continuous quality improvement of the learning environment In partnership with others, opportunities for students to identify and access learning experiences that meet their individual needs Ensure such opportunities maintain the integrity of the student’s professional role whilst responding to the inter-professional context of practice Context of Practice Contribute effectively to processes of change and innovation, implementing new ways of working that maintain the integrity of professional roles Evidence-based Practice Advance their own knowledge and practice abilities through access to and involvement in, where appropriate, research and practice development Disseminate findings from the research and practice development to enhance the quality of learning and care delivery and academic environments Empower individuals, groups and organisations to develop the evidence-base for practice Leadership Develop effective relationships with practice and academic staff involved in programme delivery to ensure clarity of contribution and strategies to respond to evaluation of learning experiences Provide feedback about the effectiveness of learning and assessment in practice Demonstrate strategic vision for practice and academic development relevant to meeting NMC requirements Initiate and lead programme development and review processes to enhance quality and effectiveness Lead, contribute to, analyse and act on the findings of evaluation of learning and assessment to develop programmes Assessment and Accountability Develop, with others, effective assessment strategies to ensure that standards of proficiency for registration or recordable qualifications at a level beyond initial registration are met Assessed by: 38 The assessment will comprise two elements, outlined below: 1) Reflection on the use of technology supported learning in own teaching context, including diary entries evaluating the potential application of selected tools, and an action plan to move forward own practice. 2) An electronic or paper-based poster presentation based on an evaluative project you have conducted on one or more of the key topics from the module (e.g. the student experience, widening participation, diversity) within the context of your own subject area. As part of the evaluation you are expected to identify suggestions for improvement which will impact on the student learning experience. The accompanying presentation should be 12 minutes maximum. 39 Appendix C – Feedback on assessments Our principles - good feedback should: 1. Be an interactive process involving student-tutor and student-student dialogue Because of the principles, you; the student; can expect: There should be an agreed point of reference and common starting point between students and staff as to what constitutes the purpose and use of feedback as part of a learning process. The content of this originates from the knowledge and professional expectations of the subject discipline. Determining the common starting point is an iterative process emerging out of interactive dialogue between staff, students and their peers, where all participants challenge and are open to each other’s views. To work with a set of agreed assessment rules To agree with staff and other students on why you will get feedback To debate with other students To learn from other students To see other students learn from you To debate with lecturers and other staff To learn from lecturers and other staff University staff to learn from you Every conversation about your studies to be a type of feedback you can learn from (we are an Academic Community) To get feedback throughout your course To also get specific and timely formal written feedback from lecturers on your marked assessments 2. Facilitate the development of self-assessment and reflection The feedback should generate a series of questions for the student which makes them think about their learning now, and what they need to do to develop their learning in the future. To ask yourself new questions about your learning To ask yourself new questions about your subject To improve your understanding of your own thoughts To improve your ability to see the worth of other people’s work and thoughts This will enable them to understand the purpose of the feedback in each specific context; create the capacity to developing evaluative judgement; the ability to review their own performance against professional and academic criteria; and to think about learning strategies they need to develop in the future; 3. Clarify for students and staff, through dialogue, what good or bad performance actually is in the assignment or task. This involves identifying and justifying the strengths and achievements of the assignment, artefact or task under discussion. This should also then lead to outlining how changes and improvements may be made, through reference to discussion around what constitutes the criteria for good performance and how the outcomes of the task have been met. Students need to be aware that feedback is a process that can take place at any time or place, and isn’t restricted to formal learning situations. To improve your ability to evaluate your own work and the work of others To become better at working in order to meet specific goals or targets To get better at working out what types of feedback you need and working out when you need feedback To get better at seeing where your work is good and where it needs improvement To get better at seeing where other people’s work is good and where it needs improvement To get better at giving people help to improve their work To get better at accepting and using help from other people to improve your own work To discuss how ideas like “good” and “bad” relate to marking criteria To get and give feedback wherever you can: not just in tutorials or seminars 4. Be developmental, progressive and transferable to new learning contexts Your feedback to be relevant to your course Your feedback to be relevant to the way your wider subject area is developing The dialogue and understanding that emerges from the feedback should be applicable both to the current debate and also contain elements that are able to be translated to a range of current and future learning situations. As the student progresses through their learning journey they should be developing a more sustained and sophisticated approach to their learning, culminating in the expression of the graduate attributes appropriate to their level and subject specialism 5. Be ongoing and embedded in the learning process Feedback isn’t simply an activity that takes place after assessment – it isn’t something that is simply done to students! Feedback that is effective and timely occurs when students know when they need it, recognise what they want it for, and know how to ask for it in a way that is appropriate to their needs.. It is multi-faceted both in terms of content and format. 6. Motivate, build esteem and confidence to support sustainable lifelong learning Feedback needs to point out what has been done well, both in terms of the task process and the product. Feedback needs to offer ‘do-able’ actions for future learning/work, so that students are able to improve. Modules/awards need to engage students with multiple feedback opportunities, Your feedback to give you useful ideas for ways of doing future learning Your feedback to help you get a deeper understanding of your subject Your feedback to help you develop your overall thinking To give and receive feedback frequently To learn to recognise when it would be useful for you to get feedback To learn to recognise what type of feedback it would be useful for you to get To learn how to ask for appropriate feedback To recognise that there are many appropriate ways of giving feedback To get, and give, praise for things that have been done well To get ideas that will help you improve your future learning and work To give ideas that will help other people to improve their future learning and work To get a lot of chances to receive and give feedback in a variety of ways 7. Support the development of learning groups and communities Good feedback – as outlined in Points 1- 6 - should create the environment whereby effective and productive learning is taking place, leading to the emergence of a flourishing learning community. To be part of an improving learning community To be personally responsible for helping that community get even better To see other people also taking personal responsibility for helping the community to get even better