Call for Papers & Research Proposals ISMS 2011 Doctoral Dissertation Proposal Competition The INFORMS Society for Marketing Science (ISMS) is pleased to announce its ISMS 2011 Doctoral Dissertation Proposal Competition. This dissertation proposal competition is held annually and recognizes the best doctoral dissertation proposals on important marketing issues. Through this Call for Dissertation Proposals, we seek proposals relevant to marketing science, theory, and practice. Goals ISMS dissertation grants are meant to cover the following costs of dissertation research Collect data, obtain software, run experiments, pay research assistants Release from teaching Provide summer support Provide fifth year support Award Information Each year ISMS will announce and run a dissertation proposal competition One to five awards of $5000 will be awarded to the best proposal(s) based on ISMS budget and the number of winners each year Award Committee The Dissertation Proposal Competition Committee is chaired by the VP Education of ISMS (Bart Bronnenberg,Tilburg) and members of the committee are Ganesh Iyer (Berkeley), Vrinda Kadiyali (Cornell), and Olivier Toubia (Columbia). The dissertation proposals will be reviewed by prominent marketing academics and the winners will be selected by the members of the competition committee. Application Eligibility Criteria Any student member of ISMS is eligible to participate in this competition, provided that: The candidate or his/her advisor has been a dues paying member of ISMS for at least two years (including the current year). The candidate is registered at an accredited university to receive the degree of PhD in business or marketing. The candidate’s chair certifies that the proposal for the dissertation has been approved by the candidate’s committee, school or university by June 30, 2011. The candidate’s chair certifies that the dissertation will not be completed by December 31st of 2011. The dissertation has not already won an ISMS dissertation grant in prior years. Submission Information The final proposal must not exceed a maximum length of 20 double-spaced pages including tables, exhibits, and references. A one-page, self-contained summary of the proposal needs to be included as the first page of the proposal. The problem statement, relevant theory that addresses the problem, hypothesis to be tested, methodology to be employed and an indicative bibliography need to be clearly stated and substantiated in the proposal. For blind reviewing purposes, any identifying information from the proposal itself should be omitted. A separate document containing the entrant’s name and contact information, the title of the dissertation, contact information for the entrant’s thesis advisor/chair and names of all the committee members need to be provided. Please use the style sheet similar to the one required by Marketing Science. When submitting a proposal, please use the subject line “ISMS Dissertation Competition 2011.” Only submission materials e-mailed to bart.bronnenberg@uvt.nl no later than June 30, 2011 will be considered. Evaluation Criteria The committee evaluating the proposals will use the following criteria to judge the proposals: a. Problem Importance b. Likely theoretical contribution, and/or advance in marketing science c. Likely contribution to marketing practice d. Appropriateness of methodology/research design e. The winner(s) are expected to be announced by October 1, 2011. Responsibility of Award Recipients Award recipients will present their research at a special session to be organized as part of the 2012 Marketing Science conference. For any further questions and information regarding the submission of proposals, please contact: Bart Bronnenberg, Professor and CentER Fellow Department of Marketing, Tilburg School of Economics and Management Tilburg University Warandelaan 2, K1003 5037 AB Tilburg, The NETHERLANDS Ph +31 13 466 8939 F +31 13 466 8354 bart.bronnenberg@uvt.nl NEW MSI RESEARCH COMPETITION CALL FOR PROPOSALS ON COMMUNICATION AND BRANDING IN A DIGITAL ERA To stimulate new thinking, the Marketing Science Institute (MSI) is sponsoring a research competition on challenges of evolving marketing communications. We anticipate awarding 8-10 research grants ranging from $3,000-$20,000 to support high-quality empirical research on critical questions in this area. Management of marketing communications is critical for firms today due to the proliferation of media and channels (including social media) as well as an erosion of traditional business models and cost structures (e.g., for advertising). Research is needed to provide insights on how to manage an expanded marketing communications mix that includes multiple media and channels, rich marketing communications (including social media), and targetable messages. Research proposals must address a novel problem within the realm of marketing communications and branding, with a balance of rigor and relevance. Topics appropriate for the research competition include (but are not limited to) the various impacts of new media/social media on marketing communications effectiveness and the appropriate allocation of resources, and the effects of a transformed marketplace on brands: A detailed list of topics of interest is available on the MSI website at www.MSI.org. Proposals are encouraged to draw upon diverse theoretical perspectives and methodologies. Studies may be conceptual or empirical; and they may involve combinations of methodological approaches including literature reviews, comparative studies, observational and ethnographic studies, naturalistic, laboratory, or field experiments, and so forth. They may provide insights regarding customers, firms, markets, or contributions of marketing to organizational performance, consumer or societal welfare. A panel of expert reviewers will evaluate submissions: Sunil Gupta, Harvard University (Chair), Rajeev Batra, University of Michigan, Susan Broniarczyk, University of Texas, Peter Danaher, University of Melbourne, Jacob Goldenberg, Hebrew University of Jerusalem, Donna L. Hoffman, University of California Riverside, Robert V. Kozinets, York University, Cornelia (Connie) Pechmann, University of California Irvine, and F. G. M. (Rik) Pieters, Tilburg University. Funding decisions will also be guided by an advisory committee of industry experts. Proposals must be received by March 28. Funding decisions will be announced by May 31. Details are available on the MSI website at http://www.msi.org/research/index.cfm?id=290 IJRM Special Issue on Consumer Identities Guest Editors: Luk Warlop (K.U.Leuven & Norwegian School of Management) and Stefano Puntoni (Erasmus University) The International Journal of Research in Marketing invites submissions for a special issue on Consumer Identities. Much of our consumer behavior involves some degree of selfreflection—about who we are or are seen to be. Consumers can adopt, possess and strive for multiple identities, depending on the consumption context and the social environment. We can identify with broad social categories based on gender, nationality, or social class, but we can also identify in terms of traits, characteristics or abilities ("I am outgoing and smart"), moral values ("I am a good person"), and social roles (“I am a mother”, “I am a consumer”). These consumer identities may refer to who we currently are, who we used to be, want to be, or should (not) be. Any one of these identities can influence thoughts, feelings, judgments and behavior, depending on its temporary accessibility and/or chronic importance. In particular, many consumption activities serve intrapersonal (e.g., self-verification, self-esteem) or interpersonal (e.g., selfexpression, belonging) goals that reflect, and feed into, self-identification processes. It is thus not surprising that literature in marketing and consumer research has long recognized the role of identity in consumption. However, important new questions for researchers interested in consumer identities are being raised by recent trends in both marketing—e.g., globalization, virtual worlds, social networking—and consumer psychology— e.g., the interplay between deliberate and automatic processes, the role of emotions in decision making. This special issue aims to capture and publish the latest thinking on consumer identities. Without limiting the scope of the papers to be submitted, we encourage original empirical work studying: - The antecedents of the activation of consumer identities in the social and marketing environment; - The mental organization of multiple consumer identities; - Processes underlying assimilation to, and deviation from, marketing-induced aspects of identity; - Coping processes when identities conflict; - The incorporation of products and experiences in consumers’ sense of self; - The implications of consumer identities for self-regulation, buyer-seller interactions, advertising effects, international marketing, customer segmentation, and other substantive domains relevant to marketing. The deadline for initial submission to this special issue is June 30, 2011. The review process will feature a maximum of two rounds and final decisions will be made before May 2012. Publication is scheduled for December 2012. Given the limited time-window for revising papers, the editors’ aim in most cases is to make a decision on the first round. It is therefore very important that submissions are as polished as possible. When submitting a paper (http://ees.elsevier.com/ijrm/), authors should mention that the paper should be considered for this special issue. Inquiries can be sent to editor-ijrm@uvt.nl. About the International Journal of Research in Marketing IJRM is an international, double-blind peer-reviewed journal for marketing academics and practitioners. Building on a great tradition of global marketing scholarship, IJRM aims to contribute substantially to the field of marketing research by providing a high-quality medium for the dissemination of new marketing knowledge and methods. The 2010 impact factor is 1.87 (five-year impact factor is 2.89). Call for Papers Special Issue IJRM on Marketing in Emerging Markets Deadline for submission: July 1, 2011 Edited by: Steven M. Burgess, University of Cape Town, South Africa Jan-Benedict E.M. Steenkamp, University of North Carolina, USA “Periods of fundamental social and political change always highlight, and make explicit, relations and linkages which in other times are more assumed and implicit.” Nelson Mandela Rationale for the Special Issue The globalization of the marketplace is one of the most important challenges facing companies today. Given the importance of globalization for marketing, it is not surprising that leading marketing scholars and editors have repeatedly urged us to study marketing issues on an international basis, rather than staying “in the relative security of our own backyards.” In response to these exhortations, marketing academics have begun to devote more attention to international marketing. This research has yielded a valuable stock of theoretical and empirical findings, of which an important portion has been published in the International Journal of Research in Marketing (IJRM). It is fair to say that international marketing has become an important domain within marketing science. A new opportunity exists to expand our work beyond the high-income, Western countries in which most international marketing research continues to be conducted. Although it is understandable that researchers in our maturing discipline would initially focus on the world’s most developed economies, we believe it is paramount for the future of marketing science and practice that we conduct more research in so-called emerging markets, where the majority of humanity resides. A stronger focus on emerging markets will have important theoretical as well as practical benefits (Burgess and Steenkamp 2006). Theoretically, it is not at all obvious that our established theories and empirical generalizations apply in emerging market contexts. Our cherished theories often are conditioned by the culturalinstitutional context in which we operate. Take the emphasis on individual decision-making. This makes sense once we realize that Western cultures tend to give primacy to the individual rather than to the group. However, emerging market cultures are more grouporiented, emphasizing embeddedness within collective social networks in which people have unequal roles and status. This not only limits the validity of individual choice models but also calls for theories and models that capture the dynamics of group processes. As this example shows, for marketing to be a truly global science, we need to understand the contextual contingencies (if any) of our theories and develop new or revised theories of market behavior. Practically, there is general agreement that emerging markets will account for most of economic growth in the next decades. Success in emerging markets will be a make-or-break issue for most companies around the world. To remain practically relevant, marketing as a discipline has to develop new theories, models, and methods of data collection that are applicable to the very different contexts found in emerging markets. In sum, we need to conduct more research in emerging markets, both to further advance marketing as an academic discipline and maintain its managerial relevance. Consequently IJRM has decided to publish a special issue on marketing in emerging markets. About the Special Issue IJRM invites people with diverse backgrounds (modeling, strategy, behavior) to submit papers for this special issue. Special topics of interest include (but are not limited to): 1. Theories of group decision making and how they work in emerging markets; social networks and marketing in emerging markets. 2. Adaptation and modification of existing consumer behavior theories to emerging markets; novel constructs that help explain variations in consumer or organizational buying behaviors. 3. Measuring the performance impact of marketing strategy; appropriate marketing metrics in emerging markets. 4. Moderating role of institutional, economic, and cultural variables on consumer and organizational behavior. 5. Methods of data collection that cater to the educational challenges of many citizens of emerging markets, while still allowing for insightful quantitative analysis. 6. Effectiveness of marketing mix instruments: a. Product strategies: New product development and management, adapting existing products, innovation blowback. b. Distribution strategies: Integrating emerging markets into international supply chains, channel cooperation and conflict. c. Promotional strategies: Effective promotional strategies (e.g., media, content) for affluent and subsistence segments in emerging markets, measuring advertising and promotional strategy effectiveness. d. Pricing strategies: Heterogeneity in financial, temporal, and cognitive price preferences; standardization versus customization. 7. Evaluation of global and local brands. 8. Successful segmentation strategies in emerging markets. 9. Successful strategies by local firms to fight global multinationals. 10. Consumer responses to the forces of globalization and localization, acculturation versus rejection of global consumer culture; biculturalism, its impacts on social groups, and effects on consumer and organizational buyer behavior. 11. Multiple stakeholder perspectives; the role of marketing in managing business – government relations; environmental and social sustainability, social entrepreneurship. 12. Industry structures, product-market characteristics, and competitive dynamics in emerging markets with implications for resources, capabilities, and competencies. We welcome papers from all geographical areas, but obviously, the papers themselves have to deal with emerging markets. Successful papers will deepen our understanding of emerging markets. This “deepened understanding” can refer to new theoretical insights, new conceptual or mathematical models, or methods of data collection. In exceptional cases, papers that provide path-breaking new empirical insights per se will also be considered. However, simple descriptive studies or theoretical comparisons of countries are not enough. Straightforward replications of theories or measurement scales in emerging markets typically also will not make the cut. One thing to keep in mind is that papers should provide insights that have the potential to be generalizable to other emerging markets as well. We are less interested in papers that are so country-specific that we learn little about emerging markets in general. As so often, using a sound conceptual framework as point of departure goes a long way to address this issue. Procedure In terms of timing, submissions for the special issue are due July 1, 2011. Submissions will go through the regular IJRM review process, with one modification, viz., that we will not work with AE’s. We expect to give a response to the authors by October 15. A revised paper, when requested, will be due by March 1, 2012. The authors will be notified of final acceptance by June 1, 2012. If further minor revisions are necessary, the final paper will be due August 1, 2012. The special issue is scheduled to appear in print as the last issue of 2012 or the first issue of 2013. Papers can be submitted at any time until July 1, 2011 through the IJRM submission website http://ees.elsevier.com/ijrm. Please indicate that it is a submission for the special issue (Article Type: “SI: Emerging Markets”). Also, given that we aim to make a decision in the first, if not definitely in the second round, please polish your submission as much as possible. If you are not an experienced writer in the English language, please consider a copy-editor. If you have any questions, please contact us through e-mail. Steven M. Burgess Professor of Business Administration in Marketing Graduate School of Business, University of Cape Town, South Africa e-mail: Steve_Burgess@telkomsa.net Jan-Benedict E.M. Steenkamp C. Knox Massey Distinguished Professor of Marketing, Marketing Area Chair & Executive Director AiMark Kenan-Flagler Business School, University of North Carolina, USA e-mail: JBS@unc.edu Reference Burgess, Steven M. and Jan-Benedict E.M. Steenkamp (2006), “Marketing Renaissance: How Research in Emerging Consumer Markets Advances Marketing Science and Practice,” International Journal of Research in Marketing, 23 (December), 337-356. Journal of Product Innovation Management Special Issue: Innovation in the Global Automotive Industry The Journal of Product Innovation Management is proud to announce a special issue focused on the future of product development and innovation management in the global automotive industry. The automotive industry is an integral component of the global economy and is unique in that it encompasses every aspect of the value chain – from raw materials to design and development, manufacturing, sales and service, and even disposal. Such complex manufacturing systems have enormous economic impacts on many sectors of the economies where they persist. Every value creating area of this business is undergoing significant innovative change as a result of the emergence of new markets and competitors, the worst recession in generations, and increased direct and indirect government intervention. Product planning, portfolio management, supply chain and operations, marketing, engineering, design, IT, finance, and retail management have all experienced significant and somewhat radical changes to the way they do business. Radical and incremental product and process based innovations abound in this industry and have far reaching implications. It is important to understand how companies are managing the new product development and innovation processes in this environment, what types of products those companies will produce in the future, and how consumer wants and needs will be satisfied while dealing with greater regulation. While we expect all papers to be related to innovation in the automotive industry, we seek a mix of papers in terms of empirical and theoretical approaches, disciplinary focus, as well as multiple levels of analysis. Cross-disciplinary work is strongly encouraged. In addition, submissions should have clear industry implications for management strategy and practice at the level of the firm and/or economic, social and political consequences at a societal level. We welcome practitioner participation. The purpose of this special issue is to provide a forum for articles exploring leading-edge issues of significant academic and managerial interest which have been traditionally under-researched, grounded in a specific industry context. Submissions about any of the following topics (and/or combinations thereof) are suggested, but certainly not limited to: The role of product architectures and new product development and product launch Product development teams including the design and management of global, cross-cultural, and/or multinational teams; inter-organizational NPD teams; virtual teams Innovation in the marketing, sales, and distribution practices and trends The role of technology in the new product development process Innovation in environmental sustainability vis-à-vis fuel efficiency, emissions, mobility Process innovation in manufacturing -- productivity, quality, product variety, flexibility Comparative firm performance / benchmarking of new product development and management. Diffusion of practices in new product development and management The role of national industrial policies on automotive innovation and market presence. Scholars committed to industry studies have demonstrated that the results of industry based research grounded in observation, and integrated with theory and analysis, can make important contributions not only to academic knowledge, but also to industry practice and public policy. We encourage submissions that employ a wide variety of both quantitative and qualitative research methods as it is possible to provide a unique perspective using diverse methodological approaches. Further, interdisciplinary/international/industry-academic co-author teams are highly encouraged. All submissions other than invited commentaries will be subject to the standard doubleblind review process followed by JPIM. All manuscripts must be original, unpublished works that are not concurrently under review for publication elsewhere. An electronic copy should be submitted to the special issue editors by: August 5, 2011 All submissions should conform to the JPIM manuscript submission guidelines available at http://www.pdma.org/journal/AuthorInfo.pdf The title page should include the names, titles, professional affiliations, and contact information of the authors. Authors’ names should appear on the title page only. Authors should refrain from revealing their identity in the body of the manuscript Clearly identify the corresponding author and provide a list of key words Please provide names and contact information for up to 3 individuals, unfamiliar with the paper, who would be qualified to review the manuscript. Co-editors of the Special Issue: Professor Janell D. Townsend, Ph.D. Marketing and International Business Oakland University 348 Elliott Hall Rochester, MI 48309 USA 1 (248) 370-2544 townsend@oakland.edu http://www.sba.oakland.edu/faculty/townsend/ Professor Roger J. Calantone, Ph.D. Eli Broad Chaired University Professor of Business Co-Director Institute for Entrepreneurship and Innovation Michigan State University N370 Business College Complex East Lansing, MI USA 1 (517) 432-6400 rogercal@msu.edu MSI Call for Research Proposals on Innovation To stimulate new thinking, the Marketing Science Institute (MSI) is sponsoring a research competition on challenges related to Innovation. We anticipate awarding 8-10 research grants ranging from $3,000-$20,000 to support high-quality empirical research on critical questions in this area. Innovation encompasses new business models, processes, and products—where products refer (broadly) to goods, service, solutions, and applications. New business models and processes can be powerful; they can create markets, disrupt markets, shift product-market boundaries, or alter competitive structures. New products are the engine of growth and the basis for competitive advantage. Innovation has become especially important to firms due to dramatic changes in the business landscape—including substantial growth in emerging and under-served (e.g., rural) markets, unanticipated shifts in consumer preferences, behavior and values, a proliferation of technologies that enable new value propositions, and new government regulations in many nations. These changes present new managerial and academic questions about how firms (and managers) identify, evaluate and realize new market opportunities and successfully innovate and create value for customers and shareholders. These changes also raise questions about how consumers participate in innovation processes, as well as how they learn and respond to innovations. Research Proposal Competition Proposals must be received by November 29, 2010. Funding decisions will be announced by January 17, 2011. E-mail submissions to Ross Rizley, Research Director, Marketing Science Institute, 1000 Massachusetts Avenue, Cambridge, MA 02138, USA; Telephone: 617.491.2060; E-mail: Ross@msi.org. Please indicate that your submission is in response to this call. Topics: Research proposals must address a novel problem within the realm of innovation, with a balance of rigor and relevance. Topics appropriate for the research competition include (but are not limited to) the following: Social Networks · How can firms predict and leverage global social network effects when they introduce new products? · What are the implications for business models and organizational design of the rise of online social networks? · What platforms, processes, systems, and tools enable firms to innovate by collaborating and co-creating with customers, networks, or communities? · How can firms mine web chatter to design new products? · How can firms integrate internal (employees) and external (consumer) suggestions to improve products? · What information is valuable in the long tail of network ideation? · What tools and methods yield key dimensions of new product space from user-generated content? Global Strategy · How should firms introduce new products globally? Why are some multinational firms better and innovating across borders than others? How do windows of opportunity in entry timing differ for big firms vs. small firms (or other firm characteristics and capabilities)? · How should firms integrate and manage market information to innovate in complex and turbulent global environments? · Given changing economic and social conditions, how should diverse innovation opportunities in global markets be prioritized? How do opportunities differ in emerging versus established markets and what are ways for firms to address them? · How can firms develop products that serve the needs of the “bottom of the pyramid”? · What demand and supply factors inhibit innovation adoption by low-income, global consumers? · How can firms understand and exploit the phenomenon of reverse innovation (that is, innovation seen or used in the developing world before spreading to the industrialized world)? · What are new approaches to identifying product concepts and forecasting their global market potential at a very early stage—while accounting for post-launch factors such as market, category, competitor, channel, and retailer responses? · How does a multinational firm organize manage globally dispersed teams? Organizational Capabilities, Design, and Creativity · How can organizations foster creativity within the firm? What are theory-based effective methods to generate ideas for new business models, processes, products and services? · What is the role of marketing creativity and innovation (especially new marketing processes and practices) in the organization and when do they create the most value for the firm? · What role does product design best play in the innovation process? What factors influence a firm’s ability to gain competitive advantage through product design? · Under what condition firms should search for new capabilities outside the organization? Should they form alliances and what type of alliances are appropriate under different conditions? When are acquisitions of other organizations appropriate? · Under what condition firms should search for new capabilities outside the organization? · How should firms design their organizational structure, build a culture, develop capabilities, and provide incentives to encourage successful innovation and improve business performance? Are there particular factors that are important in business-to-business markets? Performance · Why are some firms better at developing and implementing business model innovations? · How should managers process and interpret information when they make innovation decisions? What are criteria for increasing investment versus cancellation at all stages of the development process? · What are effective marketing strategies for the commercialization of new products? What product-specific factors contribute to sales takeoff? · What resources should a firm devote to marketing current products versus developing new products versus buying innovations from other firms? · What metrics of performance should a firms use to evaluate the success and productivity of it innovations? Consumer Behavior · How can design aesthetics best communicate innovation to the consumer? · What constitutes effective product design from the consumer perspective? How does this value vary by product-related factors (e.g., category, product/service, hedonic/functional, public/private consumption)? · What factors influence consumers’ acceptance of new products? Does their “receptivity” or adoption of a given innovation influence their receptivity or adoption of other innovations in the same category or other categories? · How can we better understand consumer motivations and behaviors, so they can be effectively involved in innovation processes? What psychological factors influence and motivate their participation? · As consumers are increasingly involved in innovation or customization, what is the impact on brand associations and equity? Do brand-consumer relationships become more “customized”? · How does post-adoption usage influence consumer utility, future demand, and subsequent word-of-mouth? Technology · How do you define and predict disruptive technologies? · How should firms develop and manage a portfolio of innovations and technologies? · How do technologies evolve within markets? · How are technologies adopted and integrated across markets? · How does a firm tradeoff between platform (radical) and design or component (incremental) innovations? Proposals are likely to draw upon diverse theoretical perspectives and methodologies. Studies may be conceptual or empirical; they may involve combinations of methodological approaches including literature reviews, comparative studies, observational and ethnographic studies, natural, laboratory, or field experiments, and so forth. Evaluation: Proposals will be evaluated by a special set of reviewers: Rajesh K. Chandy, London Business School Darren W. Dahl, University of British Columbia Hubert Gatignon, INSEAD Peter N. Golder, Dartmouth College C. Page Moreau University of Colorado Gerard J. Tellis, University of Southern California (Chair) Funding decisions will also be guided by an advisory committee of industry experts. While there are no formal guidelines for formatting proposals, submissions should include: 1. A one-page summary. 2. A clear statement of the expected contribution to marketing theory and practice, as well as an explanation of the specific ways the proposed research will contribute to the extant literature. 3. 4. 5. 6. 7. 8. 9. A brief background section introducing the research problem and offering a succinct summary of the relevant literature and theory-base for predictions. (Note: An expanded literature review may be included as an appendix.) A list of research questions, models, or hypotheses describing the issues to be studied, the researchers’ initial insights or beliefs, and what should be learned from the study. A detailed description of the proposed research design, methodology, model to be used, analysis plan, etc. Methodological details will play a role in the evaluation process. A timetable with dates of key research milestones, deliverables, and expected completion date. Funding or support needs (typically, an itemized budget). Vita(e) and full contact information for all of the researchers involved in the work. Proposals must be no more than 20 double-spaced pages, including tables, figures, exhibits, budget, timetable, and references; however the summary and vita(e) will not be counted toward the 20-page limit. Applicants can include an optional appendix with supplemental information that might help reviewers evaluate the proposal. The appendix is intended to accommodate unusual situations that warrant additional information concerning questionnaires or research materials, sampling plan, theoretical work, statistical analyses, modeling plans, or datasets to be used. The expert panel will consult the appendix at their discretion. ***** Journal of Service Research: Special Issue on Customer Engagement In an increasingly networked society where customers can interact easily with other customers and firms through social networks and other new media, the question of how to engage customers has become more important to researchers and to firms. In September 2009, the 3rd Thought Leadership Conference on Customer Management was held in Montabaur, Germany. A group of more than 40 top scholars in this field intensively discussed key issues in customer engagement. The resulting articles provide new insights for managers wrestling with these issues and many interesting directions for future research. An interactive PDF document details the Table of Contents for the special issue and includes links to directly access the articles. You can access the special issue via the following link: http://www.sagepub.com/upm-data/36081_JSR_Special_Issue_CEdoc.pdf Clay Voorhees Assistant Professor Department of Marketing The Eli Broad College of Business Michigan State University East Lansing, MI 48824-1122 Upcoming Conferences Marketing Science Conference 2112 Marketing Science Conference, Boston, June 2113 Marketing Science Conference, Turkey, June Call for Papers – 2011 Marketing Science Conference, June 9-11, 2011 The Marketing Science Conference will be held in Houston this year, hosted by Rice University. The Rice Marketing Faculty and ISMS invite you to submit abstracts for the conference. The conference website is up and running at http://business.rice.edu/marketingscience2011. The conference runs Thursday, June 9 through Saturday, June 11, 2011. It will be held at the Houston Inter-Continental Hotel, which features meeting space connected to the hotel. As a result, getting to and from the sessions and your room will be both efficient and convenient. The hotel has quoted very reasonable rates and we encourage everyone to use the conference hotel. Houston has a large number of high quality restaurants and authentic foods from just about every culture. Just 1½ blocks from the conference hotel is the Galleria, a large indoor shopping mall. Before or after the conference, you can visit the NASA space center, Galveston beach, or other destinations in Texas. We look forward to seeing you at the conference! The Marketing Science Conference Organizing Committee: Randy Batsell (co-chair) Sharad Borle (co-chair) Ajay Kalra (co-chair) Amit Pazgal (co-chair) Other Conferences Call for Paper 10th International Conference on Research in Advertising The 10th International Conference on Research in Advertising (ICORIA) will be held in 2011 in Berlin, one of the most exciting cities in Europe. The conference will take place at the Hilton Hotel Berlin. Around 100 papers on various topics related to advertising and brand communication will be presented during the two days of the conference: June 24th and 25th, 2011. The ICORIA 2011 invites papers in following issues (but not excluding other and related topics): Advertising, Branding, Communication Management, Consumer Behavior, Media, Methodological Issues, etc. If you are interested in presenting your work at the ICORIA 2011 conference please submit as soon as possible (but no later than March 15, 2011) a five-page summary of your paper to: papers@icoria.org by March 15, 2011. Please note that all submissions will undergo blind peer review, so papers should be laid out in correct academic style and authors should not be identified in text (a style sheet is provided on the conference website). Please visit the conference website at http://www.icoria.org for further information. If you have any questions about paper submission or other matters, please contact Martin Eisend at eisend@euv-frankfurt-o.de or Tobias Langner at langner@wiwi.uni-wuppertal.de. We look forward to seeing you in Berlin. Martin Eisend, Conference Co-Chair Tobias Langner, Conference Co-Chair SICS 2011 SUMMER INSTITUTE IN COMPETITIVE STRATEGY All interested researchers are invited to participate in the 9th SICS-Summer Institute in Competitive Strategy, which is scheduled to take place in July 11-15, 2011, at the Haas School of Business, University of California, Berkeley. The purpose of this meeting is to provide a setting which enables researchers interested in competitive strategy in marketing to meet and discuss research in this area for an extended period, exchange ideas, and engage in collaborative work. The research area will be competitive strategy broadly defined, including both theoretical and empirical work. Topics covered may potentially include pricing, price discrimination, brand equity, brand strategies, brand extensions, product design, new product development, advertising, promotion, distribution channels, sales force management, e-commerce, customer relationship management, strategic alliances, customer retention, lifetime value of customers, customer equity, psychological phenomena relevant for competitive strategy. The meeting will consist of the presentation of approximately fifteen research papers over the five days of the meeting. Each presentation will take an hour and a half, which includes presentation and discussion. In addition, time and space will be provided for the participants to engage in discussions and joint research. Past supporters of the conference include ISMS, IMIO and MSI. Throughout the year, updated information on SICS will be posted to http://groups.haas.berkeley.edu/marketing/sics. Registration: Standard registration for the meeting can be made by contacting Patricia Murphy (conference@haas.berkeley.edu, 510-642-4041) by June 1, 2011. Please provide your name, affiliation, email address, and telephone number. Last-minute registration at the meeting will also be available. The registration fee is $200. Papers: Researchers interested in submitting a paper to be presented at SICS should submit the paper or abstract by January 31, 2011 to sics@haas.berkeley.edu. The papers to be presented will be selected by the SICS 2011 Co-Chairs based on quality, relevance to competitive strategy, and facilitation of breadth of topics discussed. In addition, some preference may be given to papers by junior faculty. Some papers may be directly solicited from the authors. Complete papers to be presented at the meeting should be available by June 1, 2011. Partial reimbursement of expenses incurred in lodging, registration fees, or traveling to the meeting may be available for the participating authors upon request. Doctoral students: Doctoral students interested in competitive strategy are welcome, should apply to register by June 1, 2011, and if accepted do not have to pay the registration fees. Limited financial support for Doctoral students interested in attending SICS may be available upon request. Requests for financial support, with resumé and recommendation from adviser, can be submitted to sics@haas.berkeley.edu. For more information about SICS, the Haas School, UC-Berkeley, lodging options, etc., please see http://groups.haas.berkeley.edu/marketing/sics. Co-Chairs Dmitri Kuksov Kannan Srinivasan Inaugural PDMA-UIC Doctoral Consortium – Especially for Doctoral Students Engaged in Innovation-Related Research Doctoral students conducting dissertation research on innovation-related topics are encouraged to apply for and attend the Inaugural PDMA-UIC Doctoral Consortium as a Doctoral Fellow. The Consortium will be held at the University of Illinois at Chicago (UIC) in Chicago from Friday, July 15 to Sunday, July 17, 2011. We also ask faculty to encourage their students to apply. The Consortium will bring together top doctoral students, faculty, and practitioners in NPDInnovation for learning, mentoring, and networking, focusing on the developmental needs of doctoral students conducting NPD-Innovation research. It is co-sponsored by UIC and the Product Development & Management Association (PDMA), the world’s largest organization dedicated to the advancement of NPD-innovation with 3,000+ members in 50 countries and the sponsor of the Journal of Product Innovation Management (JPIM, five-year impact factor 3.833) Along with UIC faculty, top innovation scholars will be sharing their expertise through plenary, small group, and 1-on-1 sessions on research, teaching and academic life, including: Gerry Tellis Rebecca Slotegraaf Tom Hustad Abbie Griffin Gina O’Connor Tony Di Benedetto (JPIM Editor) Stacy Wood Gary Lilien and others Raji Srinivasan Gloria Barczak Additionally, doctoral students will have the unique opportunity to interface with leading practitioners in NPD-Innovation, and participate in the JPIM-PDMA Thought Leadership Symposium (held in tandem with the Consortium), which will develop a research agenda for the field. With the honor of selection, all expenses (meals, housing, and local transportation) except travel to and from Chicago will covered free of charge. Social events will be held at Chicago’s fabulous lakefront, cultural hotspots, and a creativity lab. Importantly, all participating students will compete for $7,500 of dissertation research grants, the largest dissertation funding available for NPD-Innovation. SUBMISSION GUIDELINES: 1) To be eligible for participation, doctoral students must be working on an innovationrelated dissertation and be in their dissertation phase. 2) The submission must be received by February 15, 2011. Doctoral students will be notified by March 15, 2011 regarding the status of their submission. 3) The submission will consist of the following materials (in pdf format): a. 2-page, single-spaced summary of the dissertation topic, covering elements such as research questions, motivation for research, method, and predicted or expected contributions. Please include current dissertation stage and expected stage at the time of the Consortium. b. A letter of recommendation from the student’s dissertation chair. c. An up-to-date Curriculum Vitae (including doctoral coursework). 4) The submission should be sent as an email attachment to both Jelena Spanjol (spanjol@uic.edu) and Cheryl Nakata (cnakat1@uic.edu). For additional information or questions, please contact Jelena Spanjol (spanjol@uic.edu) and visit http://www.uic.edu/cba/PDMA/. PDMA-UIC Doctoral Consortium Organizers: Al Page Department Head and Professor, UIC PDMA Vice President of Publications PDMA-UIC Doctoral Consortium Co-Chair Anthony Di Benedetto Professor and Senior Washburn Research Fellow, Temple University Editor, Journal of Product Innovation Management JPIM-PDMA Thought Leadership Symposium Chair Cheryl Nakata Professor, UIC PDMA Vice President of Academic Affairs PDMA-UIC Doctoral Consortium Co-Chair Jelena Spanjol Assistant Professor, UIC PDMA-UIC Doctoral Consortium Academic Program Chair CALL FOR PAPERS THE EUROPEAN INSTITUTE OF RETAILING AND SERVICES STUDIES (EIRASS) is organising the 18th international conference on RECENT ADVANCES IN RETAILING AND SERVICES SCIENCE July 15-18, 2011 Hilton San Diego Bayfront San Diego USA The aim of the conference is to bring together scholars from various disciplines and countries interested in retailing and consumer services. Over the years the conference has attracted scholars from disciplines such as marketing, psychology, urban planning, transportation, management, geography etc from across the world. The conference will give delegates an opportunity to present their completed projects but also to present work in progress. SUGGESTED TOPICS Papers on any topic relevant to progress in retailing and consumer services (tourism, recreation, banking, aspects of transportation, etc.) are welcome. Topics of special interest include: 0 consumer behaviour 0 service quality 0 e-commerce 0 globalisation 0 business strategy 0 geographical information systems 0 distribution channels 0 service branding 0 policy aspects 0 location-based services 0 logistics 0 social media 0 franchising 0 merchandising, pricing, advertising 0 segmentation 0 salesforce management SUBMISSION DEADLINE: OCTOBER 1, 2010 Those interested in presenting a paper are invited to send an abstract to: Professor Harry Timmermans Eindhoven University of Technology P.O. Box 513, Vertigo 8.18 5600 MB Eindhoven, The Netherlands Phone: +31 40 2473315; Fax: +31 40 2438488 E-mail: eirass@tue.nl We call on your professional attitude. Every year, authors of accepted papers cancel their participation for avoidable reasons. Please realize however that because space is limited and at some stage acceptance/rejection of papers becomes quite arbitrary, cancellation means that a colleague could have participated. Thus, by submitting an abstract, authors indicate that at least one of the authors will attend the conference, if accepted. If you cannot guarantee this for some reason, please let us know as it allows us to work on a personalized solution, if necessary. FORMAT The conference accepts both work in progress and completed work. All abstracts will be published in a Book of Abstracts. Participants are stimulated to submit extended abstracts or full papers. These will be made available in the proceedings, published in CD-format. However, as we are not asking any transfer of copyright, authors can submit these papers to journals for publication. Submitted papers qualify for an award competition. The conference will start with registration, late afternoon on the 15th, followed by a welcome reception. Sessions will start on the 16th until noon on the 18th. Approximately 20 minutes will be available for presentation of a paper. SPECIAL SESSIONS Participants interested in organising a special session are invited to send their proposal to the above address. Proposals should include: (a) a detailed description of the proposed session; (b) a list of the proposed speakers; (c) whether or not each speaker has agreed to participate if the proposal is accepted; and (d) the names and addresses of the chairperson and discussants, if any. Sessions are typically organised in blocks of 4 presentations. NOTIFICATION We plan to notify delegates by November 15, 2010 about the acceptance of their work for presentation at the conference. Delegates are expected to arrange their registration and conference fees before February 1, 2011 to guarantee accommodation and enjoy reduced room prices. CONFERENCE PACKAGE: 1098 Euros before February 1, 2011, 1398 Euros after this date. This package includes participation, documentation, proceedings, book of abstracts, three nights of deluxe accommodation (arrival: July 15 - departure: July 18, 2011), tea and coffee breaks, lunches, conference dinner, all taxes and service charges. A limited number of pre and post-conference rooms is available at discounted rates, subject to availability. Call for Papers Marketing Dynamics Conference 2011 Venue: Rambagh Palace Hotel, Jaipur, India Date: July 25-27, 2011 Co-Chairs: Prasad Naik, Ashwin Aravindakshan Advisory Committee: Marnik Dekimpe, Tulin Erdem, Mike Hanssens, Praveen Kopalle, V. Kumar, Venky Shankar, Kannan Srinivasan, K. Sudhir, Gerry J. Tellis, and Russell S. Winer. Program Committee: Harald van Heerde, Natalie Mizik, Koen Pauwels, Shuba Srinivasan, Demetrios Vakratsas, and the co-chairs. Co-sponsors: Yale School of Management’s Center for Customer Insights; Georgia State University’s Center for Excellence in Brand and Customer Management. Registration Fees: US $450 due by May 15th, 2011 We invite all interested researchers to participate in the eighth annual Marketing Dynamics Conference. The conference will be held at the Rambagh Palace Hotel, in Jaipur, India from July 25-27, 2011. The purpose of this conference is to provide a setting for academic researchers and managers interested in marketing dynamics to discuss research, exchange ideas, and engage in collaborative work. You can participate either as an attendee or presenter. If you are interested in presenting your research, please email a three-page abstract (one title page and two text pages) to MDC 2011 Email (or mdc2011@ucdavis.edu) by March 31st, 2011. Decisions will be made by April 30th. The topics will focus on marketing phenomena involving dynamic outcomes, actions, or processes (e.g., Social Network models, Bayesian learning, dynamic structural models, Hidden Markov models, time-series approaches, dynamic competitive games, dynamics in consumer learning, brand and corporate equity, customer management, or market response). Proposals and presentations by doctoral students are strongly encouraged. More details on lodging, travel and conference related activities will be forthcoming (bookmark the conference website: http://www.gsm.ucdavis.edu/mdc2011/). Note: The China India Consumer Insights Conference organized by the Yale China India Consumer Insights Program will be held in New Delhi, India from July 29-30. The two conferences are held in tandem to help people attend both conferences in India. Details about the China India Consumer Insights Conference can be obtained from their website at http://cci.som.yale.edu/?q=cici. THE CHINA INDIA CONSUMER INSIGHTS PROGRAM CALL FOR ABSTRACTS THE CHINA INDIA CONSUMER INSIGHTS CONFERENCE JULY 29-30, 2011 AT FEDERATION OF INDIAN CHAMBERS OF COMMERCE & INDUSTRY (FICCI) FEDERATION HOUSE, NEW DELHI Deadline for Submitting Abstracts: Feb 28, 2011 The China India Consumer Insights (CICI) Program of the Center for Customer Insights at the Yale School of Management presents the 2011 China India Consumer Insights conference on July 29-30, 2011 in New Delhi. This year’s conference is organized in cooperation with the Federation of Indian Chambers of Commerce & Industry (FICCI) and the Emerging Markets Initiative at Duke University’s Fuqua School of Business. This annual conference serves as a forum for academic scholars from diverse disciplines and research practitioners to share the best available research on both consumer and firm behavior related to China and India. Research on other emerging markets that can provide insights about the Chinese and Indian markets is also welcome. All interested academics and marketing practitioners are invited to register and attend, subject to conference capacity constraints. Last year's conference agenda is available at the CICI program website (cici.som.yale.edu). The conference will begin with a reception on Thursday evening, July 28th and will end late afternoon on Saturday, July 30, 2011. There will be a celebratory dinner on Friday evening. Abstract Submission Researchers interested in presenting a paper should submit abstracts -- one to two pages in length and double-spaced in pdf format. Include the title of the paper, name, affiliation, mailing and email addresses of the authors. Please specify who will be the presenting author. Abstracts should be sent to cici@yale.edu by February 28, 2011. Chosen presenters will be notified by March 15, 2011. Abstracts will be reviewed by a program committee comprised of Yuxin Chen (Northwestern), Preyas Desai (Duke), Ravi Dhar (Yale), K. Sudhir (Yale), Gao Wang (CEIBS) and Jinhong Xie (Florida) Registration Academic researchers and industry practitioners interested in the China and India markets are invited to register and attend. The registration fee for academics is $195 and for non-academics is $395. Registration fees are waived for all speakers at the conference. Registration for the conference will open on March 1, 2011 and can be done online at the CICI program website. Doctoral Students The conference will provide partial support for doctoral students attending the conference. Doctoral students should submit an application including a paragraph detailing their interest in the conference, their name, address, email address, and institution as well as a recommendation from their advisors outlining their potential interest in research on emerging markets. The program committee will select students based on its assessment of fit and interests of the student with the conference. Applications should be sent to cici@yale.edu with “PhD Student Support Application” in the subject line of the email. The deadline for applications for support is March 15, 2011. Selected students will be notified by April 1, 2011. The maximum support for students outside India will be $750 and for students within India will be $150, with waiver for conference registration. Any PhD student may submit a request for exemption from conference fees to cici@yale.edu. Requests will be honored on a spaceavailable basis. Organizers The conference organization committee consists of Debu Purohit (Duke), K. Sudhir (Yale), Alok Azad (FICCI) and Kristine Belford (Yale). The China India Consumer Insights (CICI) Program (http://cici.som.yale.edu) is a research initiative at Yale to nurture and support multi-disciplinary research on China and India-- two of the fastest growing and largest emerging markets. By bringing together marketing practitioners and academics using disciplinary approaches grounded in economics, psychology, sociology and anthropology, the program seeks to promote holistic and high quality research on consumer and firm behavior in these markets. The Center for Customer Insights (http://cci.som.yale.edu) at the Yale School of Management provides superior insight and understanding of customer behavior to enhance business and society. The Center integrates initiatives of marketing executives from leading companies across diverse industries with the multidisciplinary and global perspectives of academic scholars from the Yale School of Management to generate valuable consumer insights. FICCI, established in 1927, is India’s largest and oldest apex business organization. A nongovernment, not-for-profit organization, FICCI is the voice of India's business and industry. Its stand on policy issues is sought out by think tanks, governments and academia. Its publications are widely read for their in-depth research and policy prescriptions. FICCI has joint business councils with 79 countries around the world. It has direct membership from the private as well as public sectors, including SMEs and MNCs, and an indirect membership of over 83,000 companies from regional chambers of commerce. The Emerging Markets Initiative at Duke University’s Fuqua School of Business (www.fuqua.duke.edu) is part of the school’s Center for Consumer Goods. The aim of this initiative is to conduct and nurture academic research on the marketing of consumer goods in economies that are characterized by rapid growth in consumption and industrialization. Lead Sponsors: Warburg Pincus & Emerging Markets Initiative at Duke University’s Fuqua School of Business Other Sponsors: INFORMS Society for Marketing Science (ISMS) Note: The annual Marketing Dynamics Conference is being held in Jaipur, India between July 25-27, 2011. The two conferences are held in tandem to help people attend both conferences in India. Details about the Marketing Dynamics Conference are available at http://www.gsm.ucdavis.edu/mdc2011/. CALL FOR PAPERS The 13 Annual Pricing Conference at Syracuse University th August 18th to 20th, 2011 (Submission deadline: March 1, 2011) The 13th annual Pricing Conference, first held at Fordham University in 1998, will be hosted by the Whitman School of Management, Syracuse University, from the evening of Thursday, August 18th to Saturday, August 20th, 2011. The conference organization committee invites research papers related to various aspects of pricing from both academic and managerial perspectives. Topics: While the following is a list of potential topics of interest, other related areas of research in pricing are also covered: Auction pricing, including internet-based auctions Biased price perceptions Bundling pricing Cross cultural / international pricing Demographics and price responses Elasticity estimation Fairness in pricing Information processing of price Internet pricing Negotiated pricing Odd/even pricing Price competition Price guarantees and refund/return policies Pricing in distribution channels Product line pricing/category management Product quality and pricing Promotional pricing Public policy and price controls Reference price Yield pricing Submissions: Extended abstracts should be no longer than 1000 words, describing the conceptualization and key empirical or theoretical results. Each abstract submission will require each author’s name, title, affiliation, address, telephone number and e-mail address, and key words. The Conference will cohost with Fordham University a Doctoral Dissertation Competition in Pricing (please consult http://www.fordham.edu/cba/pricecenter/dissertation.asp). Abstracts should be submitted electronically to Agnes H. Magnarelli at pricingconf@syr.edu Please visit the conference website http://www.whitman.syr.edu/2011Pricing/ for additional information. Call for Papers 2011 Joint Statistical Meetings Deadline for submission: September 8, 2010, at 11:59pm Eastern time. The Program Committee for the 2011 Joint Statistical Meetings is now accepting proposals for invited sessions for the Section on Statistics in Marketing. Invited sessions typically consist of fewer speakers than a typical topic-contributed or contributed sessions, and may include paper discussants, panel discussions, and so forth. We welcome sessions that include presentations by researchers in academia, industry (or even a mix of both). You may submit your Invited Session proposal online at http://www.amstat.org/meetings/jsm/2011/index.cfm?fuseaction=sessions. If you have any questions, please contact me at khui@stern.nyu.edu. Sam K. Hui Assistant Professor Department of Marketing Stern School of Business, New York University Call for Papers: 2011 Direct/Interactive Marketing Research Summit The DMEF Direct/Interactive Marketing Research Summit, (Boston, MA, October 1-2, 2011) provides a forum for direct/interactive marketing and database marketing topics in the areas of research and teaching. There are numerous opportunities for academics to exchange ideas and learn from their colleagues and participating practitioners. Abstracts and papers will be selected based on the quality of the research, their ability to extend knowledge in the field, whether they break new ground, and whether they will influence the practice or teaching of direct/interactive or database marketing. The deadline for all submissions is May 31, 2011. Topics at the Direct/Interactive Marketing Research Summit For further information and details, please review the Call for Papers (PDF). The following is not meant to be an exhaustive topic list: Research topics may include Education topics may include Consumer behavior Creating synergies between research and teaching Cross-channel and multi-channel Curriculum development marketing Internet/e-commerce management Lifetime value and customer Effective teaching techniques Cross-selling equity economics Measuring effectiveness of Integrating new media topics into Customer direct /interactive marketing existing marketing curricula acquisition communications Customer New media (e.g., social, Marketing pedagogy perception of mobile) value Privacy, public policy and Pedagogical issues in internet Customer legal issues education Use of current/emerging relationship Retention and frequency technology in the classroom management marketing Applied research that is adaptable Data mining Spatial allocation of for teaching use Database resources Co-chair contacts for the above topics: marketing Strategic use of information Lisa D. Spiller, Christopher Newport Integrated and information technology University marketing Unstructured data analysis George Milne, University of communications (e.g. text mining) Massachusetts-Amherst Interactive Carol Scovotti, University of advertising Wisconsin, Whitewater International direct marketing Co-chair contacts for the above topics: Dhruv Grewal, Babson College Anne L. Roggeveen, Babson College In addition, Research Summit attendees gain optional complimentary access to the DMA2011 Annual Conference & Exhibition*: DMA:2011 features presentations by leading practitioners, and educational, research and networking opportunities. Full time professors receive a complimentary one year DMEF Professors’ Academy membership. Visit the Research Summit website for further information. *Please note: to receive this DMA:2011 access, register through the Research Summit website - do not register on the DMA:2011 site. You must be a Ph.D. candidate or a full time professor to qualify. back to top 1120 Ave of the Americas New York, NY 10036-6700 212.768.7277 dmef@directworks.org