What is Ethics? • Our Text: The system of rules that governs the ordering of values. • The Handout: the rules or standards which govern the conduct of a person or a group. • Others: the principles and standards of moral behavior that are accepted by society as right or good (as apposed to wrong or bad). 1 What is Ethical Behavior (as applied to business)? 1. Competing Fairly and Honestly 2. Communicating Truthfully 3. Not Causing Harm to Others 2 What is Social Responsibility • The idea that business has certain obligations to society beyond the pursuit of profits—developed early in the 20th century. 3 Ch. 5 Outline (Not From Text) 1. Ethics in the Workplace 2. Social Responsibility in Business 3. Business’s Efforts to Increase Social Responsibility 4. Ethics and (Corporate) Social Responsibility Around the World 4 What is Ethical Behavior? Competing Fairly and Honestly Communicating Truthfully Not Harming Others 5 Factors Influencing Ethical Behavior Cultural Differences Knowledge Organizational Behavior Legislation 6 Ethical Dilemma vs. Ethical Lapse • Ethical dilemma – a situation in which one must choose between two conflicting but arguably valid sides. • Ethical lapse – a situation in which an individual makes a decision that is clearly wrong, such as divulging trade secrets to a competitor. 7 Social Responsibility in Business Early 20th Century Maximize Profits Middle 20th Century Provide Jobs and Pay Taxes Early 21st Century Balance Profits and Social Issues 8 Balancing Business and Stakeholders’ Rights Business Investors Consumers Employees Society Profits Fair Disclosure Informed Purchase Equity Health & Safety Clean Environment Safe Products Product Choice 9 Responsibility Toward Consumers The Right to Safe Products The Right to Be Informed The Right to Choice The Right to Be Heard 10 Responsibility Toward Employees Equal Employment Opportunity Affirmative Action Americans with Disabilities Act Occupational Health and Safety 11 Equality in Employment and The Elimination of Discrimination • • • • • Civil Rights Act of 1964 Civil Rights Act of 1991 Affirmative Action Diversity Initiatives American Disabilities Act of 1990 12