Michael E. McKenna
2440 Whitby Rd. | Havertown | PA | 19083
tue87625@temple.edu
Michael.mckenna2@uphs.upenn.edu
EDUCATION:
community.mis.temple.edu/mckenna
484 - 477-6193 |
TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA
B.B.A. Management Information Systems, Exp. Graduation: August 2015
MAJOR: Management Information Systems | MINOR: Accounting
SELECTED COURSES
Special Topics - Excel, Professional Development Strategies, Business Communications,
Enterprise IT Architecture, Data Analytics, Operations Management
INFORMATION TECHNOLOGY SKILLS:
Analysis:
Software Development:
Database Management:
Project Management:
SAS, Visio, Microsoft Office (advanced Excel)
Visual Studio.NET, Visual C++, C++, mySQL
SAP - Business Objects; Oracle – Hyperion Planning,
Hyperion ESSBASE; Microsoft Access; SAM (Horizon
Business Insight); UHC (FPSC); LAWSON (Penn
Medicine); UMIS (uPenn); BEN Financials & Reporting
(uPenn)
Microsoft SharePoint (dept. admin), Penn+Box
EXPERIENCE:









PENN MEDICINE, Philadelphia PA
January 2011 – Present
Junior Accountant (February 2014 – Present)
Manage payroll for 40+ non-health system employees and reconcile salaries and FTE’s
for 150+ health system employees; as well as assist in the hiring process of new
employees.
Responsible for 10+ month-end close, as well as the upkeep of several monthly
productivity and financial spreadsheets.
Participate in the fiscal year forecasting and budget process.
Oversee rotating internship students – teach and train them on the monthly financial and
metrics tracking; as well as the check request/employee reimbursement process flow and
clerical duties.
Create business intelligence reports for research fund reporting.
Financial Assistant (February 2013 – February 2014)
Aided new management in their transition into Neurosurgery with knowledge of
department processes and tasks.
Assisted the director of finance in month-end close reports.
Responsible for all of department’s vendor/employee disbursements and reimbursements
Utilized information systems to extract, consolidate and create viewable productivity and
financial reports:
o Individual physicians' year-to-year collection rates by insurance and procedure
code.
o Individual Physician Financials and Metrics, sent to physicians.
o Individual PI encumbered and fund balances; sent to Principle Investigators and
research staff.
o Department monthly dashboards, presented at Ops meetings.
o Month-end surgery cases reconciliation, sent to management and residents.















Took part in labor hour effort tracking (FTE) and productivity metric budget process for
projecting and forecasting with chief operating officer.
Collaborated with management staff for other billing, coding and patient care projects
pertaining to compliance and efficiency (i.e. nurse-patient phone call compliance, code
bundling future impact analysis, myPennMedicine, and downstream community hospital
revenue).
Clerical Assistant (January 2011 – February 2013)
Worked at length with Administrative Financial Officer to get a firm comprehension of
Penn Medicine processes and day-to-day activities.
Assisted in extraction and consolidation of monthly departmental productivity data for
18 physicians and 20 advanced that combined for 5500+ patient visits, 3000+ cases, and
$56 million in charges.
Completed many historical projects in Excel to analyze market trends (i.e. neurosurgery
hospital competition, year-to-year CPT charges).
Collaborated with systems engineer on internal information systems upkeep.
Troubleshooting with all levels of departmental staff (i.e. billing database, address
database, physician availability calendar, patient call tracker).
Administrator of site design and permission hierarchy for department’s SharePoint site.
Administered the automatic distribution of mail invitations for department-wide events
with address database and Microsoft Access.
Worked closely with the help desk of health system to troubleshoot IT problems within
department.
Conducted administrative and clerical duties to assist management and staff in daily
operational activities.
MCCALL GOLF & COUNTRY CLUB – Upper Darby, PA
April 2004- Present
Sales Associate/Course Care
Upkeep the golf course for 800+ members of the country club.
Handle over $1,000 of proshop transactions daily and reconcile deposits at end of business
day.
Push pro shop’s campaign to sell more merchandise through customer credit program.
Help pro shop and banquet hall set-up and clean-up for large club events, scrambles, and
tournaments.
Train new pro shop/course care employees.