JOB DESCRIPTION Title: Temporary Fundraising Administrator (6 month contract) Responsible to: Office Manager Hours of work : 35 hours a week Background The guiding philosophy of Martin House derives from the conviction that the families we care for, and their choices, must be placed first in all our policies and care provision. We try to listen to, respect and value each member of the family, as individuals with their own needs. The key to the fulfilment of our philosophy is flexibility: flexibility in management, in working arrangements and in attitudes to job content. Overall purpose of role Provide administrative support for the North/East Yorkshire Community Fundraiser as a first priority and other members of the team when required, in particular the Head of Retail/Retail Department. Administration and promotion of the Martin House Lottery together with Office Manager. Tasks and duties Provide admin support for the Community fundraiser, which will include creation of posters and tickets when required. On a daily basis, administer lottery payments/new players and the running of the weekly draws. Using the Thankq database, create and edit records, manage mailings, record events, produce reports and extract information as and when required. Provide support as required for the Head of Retail/Retail Department. In all tasks, pay close attention to detail and maintain a high degree of accuracy. Coordinate buckets/banners/merchandise when required for community events. Meet and greet our supporters and look after their needs. Deal with telephone calls to the department. Take minutes at the monthly fundraising meeting. General fundraising/administration duties, as and when required, to ensure smooth running of department at peak times. There will be some degree of overlap with other fundraising areas which will require a high degree of flexibility and team work. Manual work from time to time eg packing and moving boxes of supplies and the loading/unloading of vehicles. Hold each member of the team in positive regard and foster a culture of respect and consideration between all staff. Any other duties as may reasonably be required by the Director of Income Generation. This job description reflects the present requirements of the post and will form the basis of performance appraisal. As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation. PERSON SPECIFICATION - Temporary Fundraising Administrator (6 month contract) Qualifications and relevant work experience 1. Good standard of general education. 2. Experience of working in a busy office environment. 3. Experience of working with databases. Knowledge and skills 4. Ability to prioritise workloads, to work systematically but also to be flexible to changing priorities. 5. Ability to work to a high degree of accuracy. 6. Competent in use of Microsoft Office, e.g. producing mail merges and reports. 7. Excellent written and verbal communication skills. 8. Ability to build and maintain relationships with individuals at all levels. 9. Excellent organisation and administrative skills. 10. Ability to work effectively with volunteers. Attributes 11. Willingness to work collaboratively as part of a team. 12. Willingness to take responsibility for new initiatives and work without supervision. 13. Ability to work under pressure to tight deadlines.