Table of Contents I. Executive Summary II. Method Of Obtaining Facts III. General Company Description IV. Description of Product (Rainwater Collection System) V. Management and Organization VI. A. Company Structure B. Employment C. Standards & Licenses Operational Strategy A. Potential Location & Facilities B. Services C. Material Suppliers/Vendors VII. Marketing Strategy VIII. Financial Plan A. Startup Expenses B. Capitalization Nader Mohammed Bhushan 1 I. Executive Summary II. Methods of Obtaining Facts A wide variety of resources were used for the completion of this document, for each specific sections herein. Different forms of articles, such as forms, journals, legislative documents, scientific articles, published papers, etc., were used to extract the required information for this document. A large portion of the data was collected from the medium of the world wide wed. Therefore, the major resources on the internet included government websites, online journal collections, corporate and public web pages, open source websites, blogs, etc. Part of the Product Description section used the information from a scientific paper, from the Urban Water Journal Volume 1 Issue 4. This information illustrated the relation of the efficiency of a rainwater harvest system with the tanks size and roof area. Some of the information gathered for the Product description section also included use of open source webpage and images. The Management and Organization section used some information from the Internal Revenue Services website, for the details on a Limited Liability Company (LLC). For this section, other sources were also used to verify the advantages of the LLC, like websites such as the ExpertLaw.com, concerned with the legal part of the LLC, and business consultation sites like Active Filing and AllBusiness. For the Employee Structure part of this section, information was used from some sources to analyze and specify different employee positions and their specific duties. For sections, such as the company structure and licenses section, information was obtained from a few different branching government web pages, like the Washington Secretary of State website, Washington State Department of Licensing (WSDL) website, Washington State Department of Labours & Industries and City of Seattle website. Specifically, for the licenses section, the documents like the Environmental Permit Handbook, from the Washington state Department of Ecology was used to find the appropriate permits for the rainwater system and the company. Also, a very efficient system of the WSDL, which provides a questionnaire and determines some of the basic licenses required, was used as part of the research for this section. The Financial Plan section utilized a business practice of using the 1:3:9 Rule for the formulation of the financial costs for the entire company. Other efficient economic practices were used in calculating the costs and profits of the financial plan. Sample business cost analysis articles such as, A Company Perspective Cost Analysis of The Personal Dust Monitor (Reed, Volkwein, Joy), were used to gain an advance idea for formulating a cost analysis section. Other cost data and statistics were obtained from specific sources, such as the Seattle Electric Light Company, and the above mentioned Washington based government websites, for business setup costs. 2 III. Product Description Our System The concept behind our systems is to collect rainwater and use it for interior and exterior use in residential structure. The Above Ground System Appearance Equipment: 1- Gutter and gutter’s protection 2- Downspout’s filter 3- 4-inch-diameter PVC Pipes 4- Dayton Sump Pump, which could be used for the above and the underground systems. 5- A plastic tank (ranges from 300 gallon tank – 2500 gallon tank) 6- A tank’s level indicator Operation The above ground system collects the rainwater from the roof in order to get the best quality rainwater that requires the least treatment. The system uses gutters connected to 3 4-inch-diameter PVC pipes that pump the rainwater to a filter and then to the storage tank due to gravitational force. A gutter protection is required to prevent debris from getting into the collecting PVC pipes. A pump, such as Dayton Sump Pump, is used to supply a customer’s home with the conserved rainwater that would be drawn from the rainwater tank whenever you need it. The system will also include equipment needed to pump rainwater from the storage tank to the various appliances in the home. The equipment depends on each individual’s home structure and plays an important role in shaping the entire system. Function The efficiency of the above ground system is measured by its tank size. Moreover, it is a flexible system. It is easy to expand or relocate. However, the location is a problem for those who do not have enough space unless a customer would use a small tank, which as a result would reduce the amount of rainwater collected. The storage fraction is a measure of how effectiveness the system is. The storage fraction equation, S (storage size)/A (the roof area)*R (the annual rainfall), depends on the tank size S; the greater the size, the greater the effectiveness of the system and the greater of the storage fraction. The system’s location is also a problem for those who want to keep the beauty of their home’s landscape since this system occupies significant amount of space. The Underground system Appearance Equipments: 4 1- Gutter and gutter’s protection 2- 4-inch-diameter PVC Pipes 3- Downspouts’ filters 4- Dayton Sump Pump 5- Flexible hoses 6- A tank ranges from 600 gallon tank - 2500 gallon tank 7- A tank’s level indicator. Operation The underground rainwater system collects the rainwater from the roof. The system uses gutters connected to 4-inch-diameter PVC pipes that pipe that water to filters that connect to flexible hoses connected to an underground tank in which the water is collected. Unlike the above ground system, the underground system has two drainpipes place on opposite sides of the home. A gutter protection is required to prevent debris from getting into the collecting PVC pipes. A pump, such as Dayton Sump Pump, is used to supply your home with the conserved rainwater that would be drawn from the underground rainwater tank whenever you need it. The system will also include equipment needed to pump rainwater from the storage tank to the various appliances in the home. The equipment depends on each individual’s home structure and plays an important role in shaping the entire system. Function The underground rainwater collection system helps you collect a tremendous amount of rainwater by collecting water using drainpipes connected to the underground tank. The two downspouts would increase the amount of collected water in the tank despite the roof size of a home. The underground system also gives an advantage of choosing any tank’s size you want because it is an underground system which means that the house landscape would still the same. Therefore, it is more effective, attractive, and unnoticeable. VI. Management and Organization A. Company Structure 5 The company structure will define the type of company being proposed in the business plan. This will be followed by the employee structure which will define the different types of employees of the company. Online sources show that there are six main types of company structures which can be considered for the new company: 1. Sole Proprietorship -- One individual owns the company and is responsible for both its assets and liabilities. 2. General Partnership – Two or more people, within a contract, run the business with equal responsibilities and liabilities. 3. Limited Partnership -- Some of the partners in the partnership have less interest and liability in the company. In this type of partnership, there must be at least one general partner. 4. Limited Liability Company (LLC) – One or more owner(s) who invest in the company and have limited personal liability for the debts and actions of the LLC. “a hybrid business entity having certain characteristics of both a corporation and a partnership”[3] 5. C Corporation -- A traditional corporation that, when set up, leaves you with little or no personal liability. 6. S Corporation -- The liability aspect is the same as a C corporation. The difference is the way it is taxed. C corporations are taxed twice, once on the corporate level and again on the personal level. S corporations are only taxed on the personal level. The proposed rainwater company will not be a large organization in the beginning of its establishment. Therefore, the last two options of the corporation structure will not be used. The proposed company will be a partnership, so the first option of Sole propriety option will also not be considered. Between the three remaining options, the Limited Liability Company (LLC) option seems most suitable. According to activefiling.com, a LLC “is designed to provide the limited liability features of a corporation and the tax efficiencies and operational flexibility of a partnership”[4]. And according to IRS.gov, the LLC can provide “management flexibility and the benefit of pass-through taxation” [1]. There are two main advantages considering the LLC over the other structures. Firstly, this business plan is intended to convince sponsors to financially support the company. In a general partnership the sponsors will provide financial support in some form of a loan. But in a LLC structure the sponsors can be directly part of the company through their investment, but with limited liability. Members are protected from liability for acts and debts of the LLC [6]. Secondly, with an LLC, the profit of the company is not 6 considered to be earned income to the members (owners), and therefore is not subject to self-employment tax, thereby avoiding double taxation to the members and the company [2] . Limited Liability Company Fees in the State of Washington[3] Original Filings $180 Amendment to Filing $ 30 Dissolution/Withdrawal No Fee Initial or Amended Annual Report $ 10 Annual Renewal $ 59 Reservation of Name $ 30 Merger $ 20 per merging entity Resignation of Registered Agent $ 20 Delinquency Fee $ 25 Any other statement or report $ 10 **cite for: Company structure Section [1]http://www.irs.gov/businesses/small/article/0,,id=98277,00.html [2]http://www.allbusiness.com/business-planning/business-structures-limitedliability/1679-1.html [3]http://www.sos.wa.gov/corps/LimitedLiabilityCompaniesLLC.aspx [4] http://www.activefilings.com/resources/content/llc_structure.htm [5] http://www.allbusiness.com/business-planning/business-structures-limitedliability/2517-1.html [6] http://www.limitedliabilitycompanycenter.com/llc_advantages.html B. Company Employee Structure The employee structure for the company will be a simple one, with 15-16 employees after the establishment of the company. The employees will be responsible for the daily functioning of the company and the company hierarchy will determine each employee’s responsibility. Further details about the powers and limitations of the company members (owners) and the employees will be stated in the Operational Agreement (see 3. Standards & Licenses). Following is the breakdown of the company structure: a. Members: The members of the company are the individual owners of the company or the institutes which have invested in the company, and who seek capital returns for their investment [3]. The members are not responsible for the daily functioning of the company, instead they are, in other words, shareholders of the company [0]. The only duty of the members is to elect or appoint the manager of the company through consensus. 7 b. Attorney: The attorney will be responsible for all the legal affairs of the company. The attorney will be appointed at the time of establishing the company to process all legal agreements, such as the Operational Agreement. c. Head Manager: The head manager will be responsible for the overall functioning of the company by utilizing the company’s resources. The manager will execute his/her managerial skills to meet the company’s goals, coordinate projects, plan new strategies whenever necessary, act as a supervisor to the staff, delegate specific duties to staff and act as a mediator between the company and its members (investors) [1]. d. Finance Manager: The finance manager will be responsible for all the financial management of the company. He/she will supervise all financial records and accounts of the company. He/She will also be responsible for planning and executing new financial strategies for the company. The financial manager will be responsible to the head manager. [4] e. Customer Services Manager: The customer services manager will be responsible for communicating with the customers, assessing their specific needs and provide them with the appropriate services to maintain a high level of customer satisfaction [2]. He/She will be responsible for formulating and executing the marketing strategy of the company. They will also be responsible for keeping records of the customer. The customer Services manager will be responsible to the head manager. f. General Staff: The general staff will consist of 2-3 people who will work, either under the financial manager or the customer services manager, as assigned by the head manager. g. Head Senior Engineer: The head engineer will be a professional licensed engineer with prior experience of residential house design. He/She will be responsible for revising and approving the designs of the rainwater system designed by junior engineers delegate specific work to the technical staff and junior engineers. He/She will also supervise the work of all the subordinate engineers and the technical staff. He will be responsible to the head manager. h. Junior Engineers: The junior engineers will work on specific projects delegated to them by the head senior engineer. They will be responsible for designing the rainwater system for the customers and implementing the design with the aid of the technical staff. All the engineers working for the company must be licensed in the state of Washington. There will be approximately 2-3 junior engineers during the first few year of the company. The number may increase later due to work load. i. Technical Staff: The technical staff is responsible for implementing the designs provided by the junior engineers. They are also responsible for maintaining 8 technical equipment and supplies and install, repair and replace the rainwater system for the customers. There will be approximately 4-5 technical staff members. Of the 4-5 technical staff members, there will be at least one member licensed by the State of Washington, from each of the following categories: 1)Plumber, 2) Electrician and 3) Mechanic. j. Interns: In addition to the regular staff, every year there will be a provision to allow 1-2 student interns to assist the company and provide the students with practical experience. The interns may either be inducted as general staff or technical staff. **cite in Company Employee Structure: [0] http://www.expertlaw.com/library/business/limited_liability_company.html [1] http://rt-ba.com/research-articles-leadership-mgrdo.html [2]http://www.prospects.ac.uk/p/types_of_job/customer_services_manager_job_descripti on.jsp [3] http://www.activefilings.com/resources/content/llc_structure.htm [4] http://www.prospects.ac.uk/p/types_of_job/financial_manager_job_description.jsp C. Standards & Licenses: In order to establish the company as legal and a legitimate institution, the company will need to acquire licenses and permit from the State of Washington and/or the City of Seattle. The following are the list of licenses and permits require for the purpose of the rainwater company. For establishing the Limited Liability Company the following applications must be completed: 1. Register the LLC with the Washington Secretary of State: Registering the LLC will requires filing a Certificate of Formation; and listing registered agents and members. And also filing an initial annual report (must do so within 120 days of filing your Certificate of Formation) [1] The Certificate of Formation, given in the Revised Code of Washington (RCW), Chapter 25.15, Article II, requires the following [4]: a) The name of the limited liability company; b) The address of the registered office and the name and address of the registered agent for service of process required to be maintained by RCW 25.15.020; 9 c) The address of the principal place of business of the limited liability company; d) If the limited liability company is to have a specific date of dissolution, the latest date on which the limited liability company is to dissolve; e) If management of the limited liability company is vested in a manager or managers, a statement to that effect; f) Any other matters the members decide to include therein; and g) The name and address of each person executing the certificate of formation. 2. Obtain Federal Employee Identification Number (EIN) [5]: The EIN is a federal identification number issued by the Internal Revenue Service to business institutes operating in the United States. 3. Draft Operational Agreement: This agreement will be a legal document which details all the functioning, ownership, capitalization, etc. of the company. According to Julie Martin, the operation agreement “dictates how the company will be run, how the members will contribute, how and when the members will receive profits, and when and how the members will part ways, if need be.” [1] Therefore, drafting of this document will be done with the supervision of an attorney. Other then the LLC registration processes there are a few other permits and licenses required in order for the company to perform its expected operations. Following is the list of the rest of the licenses and permits required, which can be obtained through the Washington State Department of Licensing or are otherwise specified below. Note: Not all the permits will be required. They are specific to certain rainwater installations. 1. File a Master Business Application: The Master Business Application (MBA) is a simplified application to obtain state licenses, permits and is required for first time business registration [1.2]. Along with the MBA a City Business License Addendum (CBLA) must be submitted. The CBLA is required to do business within city limits of other cities in Washington [6]. Under the MBA the following licenses and registrations will be acquired[2]: a. Master Licenses Application Fee - $15 10 b. City Business License Addendum – $ 30 for City of Bellevue and Avg. $75 for other cities c. Trade Name Registration - $5 per name d. Industrial Insurance: (no fee) – Required if employ one or more people, you must apply for industrial insurance coverage. e. Unemployment Insurance: (no fee) – Required if employ one or more people, you must apply for unemployment insurance coverage. f. Underground water tank License - $160 per tank 2. Pump Installer Combination General Contractor Registration and Electrical Contractor License [7]: A general contractor license and registration is required in the state of Washington for the proposed company. This is special combined application for a general contractor license, pump installer license and electrical contractor license. The proposed rainwater company will act as a contractor and will be involved in installation of pumps and also electrical work will go along with the installation of the rainwater system for the customers. As part of this licensing application, it is mandatory for to provide a contractor surety bond of $12,000. The bond can be obtained from a bonding company or an insurance agency. In addition to the bond it is also mandatory to show proof of a general liability minimum insurance coverage of either [7]: a. $50,000 property damage policy and $200,000 public liability policy, or b. $250,000 combined single limit policy. 3. Obtain Business License of the City of Seattle [8]: A separate business license is required in order to engage in any business activities in the city of Seattle. The cost for to maintain the business license is $90 per year. The permit can be obtained from the Municipal office of the city of Seattle. 4. Commercial/Industrial Permit [11]: This permit will be required for the establishment and use of the office space and storage facility of the proposed company. The permit can be obtained from the Municipal office of the city of Seattle. Costs vary. 5. Building Permit [9]: The Building permit is required for construction of a permanent building or an additional facility. This permit will only be required for the installation of an underground tank system. The permit can be obtained from the Municipal office of the city of Seattle. Cost varies with project. 6. Water System Construction and Operation Approval [10]: This approval will be required for providing water through pipes to two or more residential connects. 11 This permit can be obtained from the Washington State Department of Health. Cost varies with project. **cite in section: Standards & licneses [1] http://www.avvo.com/legal-guides/ugc/forming-a-llc-in-washington-state [1.1] https://fortress.wa.gov/dol/mls/wali/guidesheet.asp?intTranId=822898 [1.2] http://www.dol.wa.gov/business/file.html [2] http://www.dol.wa.gov/forms/700031.pdf [3] http://www.lni.wa.gov/forms/pdf/F500-104-000.pdf [4] http://apps.ecy.wa.gov/permithandbook/index.asp [5] http://www.irs.gov/businesses/small/article/0,,id=98350,00.html [6] http://www.dol.wa.gov/forms/700032.pdf [7] http://www.lni.wa.gov/TradesLicensing/Contractors/HowReg/Register.asp?WT.svl=3 [8] http://www.seattle.gov/rca/licenses/licmain.htm [9] http://apps.ecy.wa.gov/permithandbook/permitdetail.asp?id=81 [10] http://apps.ecy.wa.gov/permithandbook/permitdetail.asp?id=28 V. Operational Strategy A. Location & Facilities: From the data obtained through research, it was concluded that the area that will best benefit from a rainwater company will be the city of Seattle, Washington region. Annual rainfall maps of the United States show that the north-western part of the country receives a large amount of rainfall annually, compared to other parts of the country. And Seattle being one of the largest cities in the region, it would seem reasonable to start the rainwater company at such a location. 12 http://www.accuracyproject.org/w-FreezeFrost.html The primary reason for choosing the Seattle region for the location is because it receives a large amount of rainfall annually. This will benefit the company, as it will give it a chance to provide people with a means of conserving rainwater harvesting. B. Services The main service the rainwater company will provide is the installation of a rainwater system. Along with this, the company will also provide addition services, in the form of consultation and other installations, to its customers in the following categories: a. Water Treatment (optional): This part of the consultation will involve the company engineers surveying the customer’s home to add a water treatment system to their rainwater system or just for their home in general. b. Waste Water Treatment (optional): This part of the consultation will involve the company engineers and designers surveying the customer’s homes and designing a waste treatment water system for the used water of the home. Example: Filtering shower water to be reused. Note: This will part of the service will not involve any form of sewage treatment system. c. Water gardening (optional): This part of the consultation will involve the company designers to design the rainwater system to connect with the gardening of the customer’s home. Note: This part of the service will not include the design or installation of the actual water garden. d. Rainwater System Repair/Maintenance: This part of the company service will include a technical check-up and repair of the rainwater system or parts of the 13 system. The company will provide a warranty on the rainwater system for the first year from installation. The warranty will include the replacement and/or repair of defective components of the system. e. Help Customers File Stormwater Facility Credit Application: With Seattle’s new Stormwater Credit Program, the company will help customers receive stormwater facility credits. The credits are applied as a percentage discount off a customer’s annual drainage bill (up to a maximum 50 percent discount), for rainwater systems that have been properly installed and maintained [1]. **cites in Services section [1] http://cedb.asce.org/cgi/WWWdisplay.cgi?0812091 C. Material Suppliers/Vendors The following is a list of supplier and vendors with whom the company plans to begin a contractual relationship, for acquiring material resources for the rainwater system(s). More than one supplier is mentioned below as a secondary option in case the primary vendor is not available at a particular time. The primary vendor(s) for the company should be finalized only after the company has setup to a level where the head engineer and head manager are available to make recommendations and decisions. It is also recommended that a survey be conducted on the listed suppliers during this time, by the head engineer, to insure products quality, before finalizing the primary and secondary contractors. Gutter System [1]: 1. Roof Drainage Components & ACC 2. Leaf Filter Gutter Protection 3. Level Line Gutters & Downspout 4. Leaffilter Northwest 5. A 1 Aluminum Continuous Gutter Pipes [2]: 1. UNITED PIPE & SUPPLY 2. PACIFIC STATES CAST IRON PIPE 3. WESTERN UTILITIES SUPPLY CO Water Tanks: 1. Corrosion Resistant Technologies, Inc. [3] 2. Peabody Engineering [4] 3. B2 Equipment Co, Inc. [5] Tank level Indicator 1. Cruising Equipment Co. [6] 14 2. Index Sensors & Controls Inc [7] 3. Kistler-Morse [8] **cite for material Supplier/Vendors seection [1] http://seattle-wa.yellowusa.com/Gutters_and_Downspouts.html [2] http://seattle-wa.yellowusa.com/Pipe_Wholesale.html [3] http://www.corrosionresistanttech.com/plastictanks.html [4] http://www.etanks.com/products/default.aspx?cat=1&subcat=14 [5] http://www.b2equipment.com/ [6] http://www.kellysearch.com/us-product-55544.html [7] http://www.indexsensors.com/ [8] http://www.kistlermorse.com/ VII. Marketing Strategy VII. Financial Strategy For any operation cost analysis is divided into two segments variable cost and fixed cost. According to street Authority definition Variable costs are corporate expenses that vary in direct proportion to the quantity of output. Unlike fixed costs, which remain constant regardless of output, variable costs are a direct function of production volume, rising whenever production expands and falling whenever it contracts. Examples of common variable costs include raw materials, packaging, and labor directly involved in a company's manufacturing process. The formula for calculating total variable cost is: Total Variable Cost = Total Quantity of Output * Variable Cost Per Unit of Output. Our team did a preliminary analysis of our design’s cost estimating the cost of our product we used two methods 1. The 1:3:9 rule 2. Calculations based on labor Variable costs: 15 Labor Costs: Annual costs for labor, including environmental research, engineering, product Development, and training support for workers, is presented in the figure below. Costs are based on a representative mix of job descriptions for a model that consist of 15workers. Labor costs for starting the research was not included as these costs would tend to vary on the scale of the funding that is going to be available later on. Note: All operating cost figures in the comparative analysis are expressed in U.S. Dollars and based on a year time frame. Head manager Financial manager Customer services manager Head engineer Type 1 engineer Type 2 engineer Technical workers Genitors Other staff Total 1. The 1:3:9 rule The method for estimating the cost was to determine the cost of a material in raw form and then use the 1-3-9 Rule. The 1-3-9 rule calls for multiplying the raw cost of a material by 3 to obtain the manufacturing cost and multiply this value by 3 to get the actual cost. This is just a general approximation of the cost and takes into account the cost of rework. Our team has developed tow main system installations system A and system B. The cost analysis conducted took into account more than one supplier and computed the mean value of the material costs. System A and B material described in the technical part Part Name Leaf Beater Leaf Eater Qty (n) Material 1 1 Material Cost ($) M=U*W Aluminum Aluminum 16 Total Cost ($) (M* N * 9) Rain Catcher 1 Aluminum In-ground diverters 1 Aluminum Post/Wall Diverter 1 Aluminum Storage gallon 1 N/A Leaf Beater 1 Aluminum Leaf Eater 1 Aluminum Rain Catcher 1 Aluminum In-ground diverters 1 Aluminum Post/Wall Diverter 1 Aluminum Storage gallon 1 steel Leaf Beater Leaf Eater 17 Rain Catcher In-ground Diverter (12" pipe not included) Post/Wall Diverter 18 3,000 gallon green polyethylene The cost would be estimated depending on the services claimed by the customer the chart above include all the materials and costs we provide. Fixed Costs: Electric Power: Annual costs reflect commercial rate schedules of respective local electric utilities. According to Seattle Electric Light Company the annual electric power costs vary greatly, ranging from a high in excess of $3,000 to a low of $1200. We will consider the Mean of the two which comes out to be $2100 Facility Lease Costs Annual costs for the leasing of Class-A research and office space in Seattle are detailed in Figure 1.2. For purposes of comparative analysis, annual costs are keyed to effective asking rates and reflect the leasing of a 400 square feet of total space for offices and management team In Addition to a 500 storage facility that can be located far from cities. 19 According to The Seattle times business/technology office lease rates range as shown in Figure 1 Office lease rates A COMPARISON of weighted average rental rates per square foot for local office space: Downtown Seattle: $38.47 Downtown Bellevue: $38.57 Suburban Eastside: $30.48 North End: $24.74 South End: $23.08 Fiqure 1.2 Source: Cushman & Wakefield 20