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The Nursing Assistant and The Care Team
Define the following terms:
Activities of daily living (ADLs)
personal daily care tasks, such as bathing, dressing, caring
for teeth and hair, toileting, eating and drinking, walking, and
transferring.
Assistive (or adaptive) devices
special equipment that helps a person who is ill or disabled to
perform ADLs
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The Nursing Assistant and The Care Team
1. Identify the members of the care team and describe how the
care team works together to provide care
Each member of the care team has a role in providing care:
• Nursing Assistant
• Registered Nurse
• Licensed Practical Nurse/Licensed Vocational Nurse
• Physician or Doctor
• Physical Therapist
• Occupational Therapist
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The Nursing Assistant and The Care Team
1. Identify the members of the care team and describe how the
care team works together to provide care
Care team members (cont’d.):
• Speech Language Pathologist
• Registered Dietitian
• Medical Social Worker
• Activities Director
• Resident and Resident’s Family
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The Nursing Assistant and The Care Team
Define the following terms:
Delegation
the act of transferring authority to a person to for a specific
task.
Charting
writing down important information and observations about
residents.
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The Nursing Assistant and The Care Team
2. Explain the nursing assistant’s role
NAs provide services for residents by
• Performing assigned nursing tasks
• Providing personal care or assisting with self-care
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The Nursing Assistant and The Care Team
2. Explain the nursing assistant’s role
REMEMBER:
There are specific tasks NAs do perform (e.g. helping to dress
residents, caring for supplies and equipment) and tasks NAs
generally do not perform (e.g. giving medications, changing
sterile dressings).
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The Nursing Assistant and The Care Team
2. Explain the nursing assistant’s role
REMEMBER:
NAs are the “eyes and ears” of the healthcare team. Your
observations are very important.
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The Nursing Assistant and The Care Team
Define the following terms:
Professional
having to do with work or a job.
Personal
relating to life outside one’s job, such as family, friends, and
home life.
Professionalism
how a person behaves when on the job; it includes how a
person dresses, the words he uses, and the things he talks
about.
Compassionate
caring, concerned, considerate, empathetic, and
understanding.
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The Nursing Assistant and The Care Team
Define the following terms:
Empathy
entering into the feelings of others.
Sympathy
sharing in the feelings and difficulties of others.
Tact
the ability to understand what is proper and appropriate when
dealing with others; being able to speak and act without
offending others.
Conscientious
guided by a sense of right and wrong; having principles.
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The Nursing Assistant and The Care Team
3. Explain professionalism and list examples of professional
behavior
These important points help maintain professional relationships
with residents:
• Be positive
• Be clean and neatly dressed
• Do only assigned tasks
• Keep residents’ information confidential
• Be polite and cheerful
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The Nursing Assistant and The Care Team
3. Explain professionalism and list examples of professional
behavior
Points for maintaining professional relationships with residents
(cont’d.):
• Never discuss personal problems
• Do not use profanity
• Listen
• Call residents by their proper names
• Do not give or accept gifts
• Explain care
• Follow care practices
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The Nursing Assistant and The Care Team
3. Explain professionalism and list examples of professional
behavior
These important points will help you maintain professional
relationships with employers:
• Complete duties
• Follow policies/procedures
• Document and report care
• Communicate problems
• Ask questions
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The Nursing Assistant and The Care Team
3. Explain professionalism and list examples of professional
behavior
Points for maintaining professional relationships with employers
(cont’d.):
• Take directions and criticism
• Be on time
• Notify if absent
• Follow chain of command
• Participate in education programs
• Be a role model for the facility
2 The Nursing Assistant and The Care Team
Transparency 2-1: Qualities of Great Nursing Assistants
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Compassion
Honesty
Tact
Conscientiousness
Dependability
Respect
Lack of prejudice
Tolerance
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The Nursing Assistant and The Care Team
4. Describe proper personal grooming habits
When working as an NA you should not wear
• Clothes that are tight, baggy, in poor repair, or revealing
• Large jewelry
• Artifical nails
• Too much makeup
• Perfume or cologne
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The Nursing Assistant and The Care Team
4. Describe proper personal grooming habits
When working as an NA you should
• Bathe or shower daily
• Use deodorant or antiperspirant
• Brush teeth frequently
• Keep hair clean and neat (tied back if long)
• Keep facial hair neat, clean, and short
• Cover tattoos or body piercings (except earlobes)
• Dress in a clean and pressed uniform
• Keep nails short, smooth and clean
• Wear comfortable, high-quality shoes
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The Nursing Assistant and The Care Team
4. Describe proper personal grooming habits
Think about this question:
Why do you think an NA’s grooming affects how a resident feels
about the care that NA gives?
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The Nursing Assistant and The Care Team
Define the following terms:
Liability
a legal term that means someone can be held responsible for
harming someone else.
Scope of practice
defines the things that healthcare providers are legally
allowed to do and how to do them correctly.
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Transparency 2-2: Chain of Command
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The Nursing Assistant and The Care Team
5. Explain the chain of command and scope of practice
REMEMBER:
• Some tasks are never performed by NAs (e.g. administering
medications, performing procedures involving sterile
technique, making diagnoses).
• NAs must never honor a request to do something outside their
scope of practice, and such requests must be reported to the
nurse.
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The Nursing Assistant and The Care Team
6. Define “care plan” and explain its purpose
The care plan
• Is created for each resident by the nurse or doctor
• Lists steps and tasks the care team must perform
• Is a guide to help the resident reach and maintain the best
health possible
• Should involve input from resident, family, care team
members
• Must be followed very carefully
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The Nursing Assistant and The Care Team
6. Define “care plan” and explain its purpose
REMEMBER:
Activities not listed on the care plan should not be performed.
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Transparency 2-3: Resident Care Plan 1
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Transparency 2-4: Resident Care Plan 2
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Transparency 2-5: Nursing Process
Assessment: Getting
information from many
sources
Diagnosis:
Identifying health problems
Planning: Setting goals and
creating care plan
Implementation: Putting
care plan into action
Evaluation: Examining to
see if goals were met
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The Nursing Assistant and The Care Team
7. Describe the nursing process
REMEMBER:
The nursing process is how the care team communicates to best
meet the resident’s changing needs.
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The Nursing Assistant and The Care Team
8. Describe “The Five Rights of Delegation”
The five “rights” of delegation are
• Right Task
• Right Circumstance
• Right Person
• Right Direction/Communication
• Right Supervision/Evaluation
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The Nursing Assistant and The Care Team
8. Describe “The Five Rights of Delegation”
NAs must consider these questions before accepting tasks:
• Do I have all the information I need to do this job? Are there
questions I should ask?
• Do I believe that I can do this task? Do I have the necessary
skills?
• Do I have the needed supplies, equipment, and other
support?
• Do I know who my supervisor is, and how to reach him/her?
• Do we both understand who is doing what?
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The Nursing Assistant and The Care Team
8. Describe “The Five Rights of Delegation”
REMEMBER:
You can provide better care by asking questions and asking for
help when you need it.
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The Nursing Assistant and The Care Team
9. Demonstrate how to manage time and assignments
Remember the following five basic strategies for managing time:
• Plan ahead.
• Prioritize.
• Make a schedule.
• Combine activities.
• Get help.
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The Nursing Assistant and The Care Team
9. Demonstrate how to manage time and assignments
Think about this question:
The last item on the list of time management strategies is
“get help.” Where can an NA get help?