Mpho-Entle Modise OMDE 601 Section 9021 July 7, 2013 A comparison between two distance education institutions Introduction How different is distance education institutions in developing countries compared to those in developed countries? In recent years, there has been a tremendous increase in the popularity of distance education among nations. People and institution across the globe in growing numbers are all taking advantage of the flexibility and accessibility that distance education offers. The purpose of this essay is to compare the University of South Africa (UNISA) with the British Open University (OUUK). Unisa is based in South Africa, a developing country, while OUUK is from a developed country of the United Kingdom. This essay makes a comparison between these two universities on mission and population served, history and reason for existence, values espoused and inherent to the institution model of teaching and learning, organization/systems of operation, and technologies used. Mission and Population served The mission of an educational institution is often linked to identified need or needs of a certain population and ways to meet those needs. Unisa’s mission highlights the efforts of the institution to “contribute to the knowledge and information society, advance development, nurture a critical citizenry and ensure global sustainability” (Unisa at a glance, 2012, p.1). The OUUK state its mission as “open to people, places, methods and ideas” (Open University, 2013a, The OU Explained). 1 Both universities’ mission clearly point out the importance of access and equal opportunity for all people to learn, and they both emphasize the need for excellent academic scholarship and research, creativity and innovation. UNISA’s mission clearly put the needs of its country first, UNISA clearly believes that open and distance education is the vehicle to fight massive illiteracy, socio-economic, and political challenges in a developing country. This is also manifested in UNISA’s values which are founded in the country’s constitution (UNISA Recognition of Prior Learning (RPL) Policy, 2005, P.1); values will be discussed in in another section of this essay. OUUK’s mission is not clear as to who are their primary population is, this is not surprising as the needs, priorities and aspirations of the two countries are clearly different. Unisa has more than 350,000 students, in 130 countries globally, 91.5% of which are from South Africa (UNISA, facts and figures, 2013b). OUUK has more than 240,000 students worldwide, (Open Unieversity, Facts and figures, 2013b, para 2). The two institutions initially served mostly adult populations across the globe, and recently also cater for the influx of younger learners in distance education. History and reason for existence, Although the success of an institution cannot be measured by its years of existence, but history is a unique element that can affect the character of an institution. UNISA operated initially as an examining body and in 1916, and in 1946 Unisa became the first public university in the world to teach exclusively by means of distance education through correspondence (UNISA, the History of Unisa, 2013a, para 2). The Open University opened to its first students in January 1971, 25,000 students, and it was the world's first successful distance teaching university (Open University, History of the OU, 2013a, para 6), founded on the belief that communications technology could bring high quality 2 degree-level learning to people who had not had the opportunity to attend traditional campus universities, OUUK also saw numerous milestones, expansion and consolidation over the years. Unisa’s history extends back from 1873, whereas the OUUK was only established in 1969. Unisa is 140 years old and OUUK is just over 42 years old. According to Silk (1974), Harichandan (2009), and Daniel & Mackintosh (2003), Unisa is the oldest distance-teaching institution in the world. Unisa has produced only about 529,000 alumni to date (UNISA, Celebrating 140 years, 2013), whereas OUUK has produced almost 1.8 million people worldwide (Open University, 2013b, Facts and Figures, para. 1), and this difference may be attributed to the extensive use of technology by the OUUK, which increase reach and access. Both universities serve very diverse population of students and have a rich history. The difference in the number of output may be attributed to the extensive use of technology for teaching by OUUK, whereas UNISA has just incorporated technology in their teaching and learning many years after its establishment. Values espoused and inherent to the institution UNISA espouses values formulated in the Constitution of the Republic of South Africa: human dignity, the achievement of equality and social justice, also excellence and integrity. The OU has developed a set of core values that make it the most distinctive institution in higher education; inclusive, innovative, and responsive. Inherent to these values is the institutions’ emphasis on access and learnercenteredness. Although OUUK is more technologically advanced as compared to UNISA, however both institutions’ values embody lifelong learning open to all, social justice, excellence and responsiveness to the needs of the underprivileged populations they serve. 3 Organization/systems of operation, An organisation’s operational management and approach allows an organisation to effectively and efficiently manage and synergizes all the different parts of the organisation, processes and the overall performance. A system approach is believed to assist distance equation to evaluate all the parts and the sub-systems, such as curriculum design and delivery, to be synchronised and improved (Saba, 2012; Haughey, 2010; Miller, 2010). Both UNISA and OUUK follow the learner-centred approach and team work approach to development of study material, research and other teaching and learning activities. Both institutions follow an approach similar to the industrial process in the way they organise their teaching and learning environments (Peters, 2010), a systems approach. According to Zhang, et al. (2002) single-mode organisations devote all their teaching and administrative activities and all funds exclusively to distance education, students use a system of local and regional study sites and courses are usually designed by course teams. Therefore both institutions are single-mode organisations. Model of teaching and learning Unisa Council has recently adopted a new business model – the Open and Distance and e-Learning (ODeL). This is after many years of the Status Quo model, which was predominantly print-based ODL model, with physical printing, warehousing, and distribution of materials; and the Dual Mode (Print plus online), which also provided print-based and an online learning, through myUnisa (Baijnath and Makhanya, 2013). Unlike Unisa, the Open University use broadcasting services extensively as part of its teaching and learning model, and has partnered with the British Broadcasting Corporation (BBC) to optimize its teaching and learning facilities. OUUK has been using multimedia tools and invested heavily on technology, they also have been doing business online for many years (Haughey, 2010), whereas Unisa only started incorporating its multimedia delivery in the late 4 1980s and fully digitizing some modules now in 2013, this is an inevitable challenges faced by distance education institutions in developing countries. Technologies used Saba (2012) warns that even though technology is an important part of distance education, many institutions still delivery ‘one-size-fits-all’ solutions to students. In response to challenges in building shared values and trust, and in coping with asynchronous collaboration and communication, tools such as wikis, blogs, web portals and groupware are being integrated in development processes to enhance the productivity and effectiveness of teaching and learning. Unisa and OUUK make use of multimedia approach, mixing broadcasting, audio-visual tools, print, web-based tools, mobile technology, and social media, with the exception of Unisa, which does not necessarily employ televisions and radio for teaching and learning. This may be due to the digital divide, socio-economic challenges that are faced by developing countries, and hence the dependency and use of correspondence facilities in distance education institutions in these countries. Unisa has a radio station, but it is not being used for further distance education efforts. The notion of a digital divide in South Africa as a developing country should be understood against the backdrop of the manifold challenges facing higher education in general, and particularly higher education in South Africa (Liebenberg, Chetty, and Prinsloo, 2012). According to Prof Malala, a professor of new media technologies and radio television at the University of Central Florida (UCF) there are merits of a learning management system (LMS) that is used as a virtual classroom for teaching, learning and assessment (Kamal, 2013). OUUK has been doing business online for many, whereas Unisa has just adopted the ODeL model in 2013. Developed countries have an added advantage in the use of virtual technology in delivering distance education, due to various reasons, including the possibility of more of their citizens having access to the Internet and other technological devices. Both institutions employ 5 various technologies to augment their teaching and learning capabilities, research and administrative activities. Conclusion The comparison between developed and developing countries may seem unfair, but the fact is that both institution operate in the global market and thus should operate at the expected standards. Unisa may seem behind when compared with OUUK, especially on the basis of technology, but it has achieved a lot. However, the comparison is also interesting in that both universities are the largest and most productive in their respective countries. The issue of digital divide in developing countries should be understood against the backdrop of the manifold challenges facing higher education in general, and particularly distance education institutions in Africa. 6 References Baijnath, N., Makhanya, M. (2013, March). Unisa’s ODL Business Model. Paper presented at the meeting of Unisa Council, Pretoria, South Africa. Paper retrieved from http://www.unisa.ac.za Daniel, J., & Mackintosh, W. (2003). Leading ODL futures in the eternal triangle: The megauniversity response to the greatest moral challenge of our age. In M. G Moore, and W.G. Anderson (Eds.), Retrieved from http://www.uady.mx/~contadur/seccip/articulos/libros_online/educacion/LawrenceErlbaum2003HandbookOfDistanceEdu cation.pdf#page=837 Harichandan, D. (2009). Integrating new technologies in management of ODL Institutions: Experiences of University of Mumbai [Abstract]. In A. Gaskell, and R. Mills (Eds.), Collected Conference Papers and Abstracts (p. 204). Retrieved from http://www.middleeast-studies.net/ Haughey, M. (2010). Teaching and learning in distance education before the digital age. In M. F. Cleveland-Innes & D. R. Garrison (Eds.), An introduction to distance education: Understanding teaching and learning in a new era (pp. 57-81). New York and London: Routledge. Kamal, R. (2013, March 20). Teaching and technology go hand in hand with ODL. UNISA eNews. Retrieved from http://www.unisa.ac.za/chs/news/index.php/2013/03/teaching-andtechnology-go-hand-in-hand-with-odl/ Liebenberg, H., Chetty, Y., & Prinsloo, P. (2012). Student access to and skills in using technology in an open and distance learning context. International Review of Research in Open and Distance Learning, 13 (4), 250 -268. Retrieved from www.iirold.org 7 Miller, G. E. (2010). Organization and technology of distance education. In M. F. Cleveland-Innes & D. R. Garrison, D.R. (Eds.), An introduction to distance education: Understanding teaching and learning in a new era (pp. 26-45). New York & London: Routledge. Open University. (2013a). About the Open University. The OU Explained. Retrieved from http://www8.open.ac.uk/about/main/the-ou-explained Open University. (2013b). About the Open University. Facts and Figures. Retrieved from http://www.open.ac.uk/about/main/the-ou-explained/facts-and-figures Ryan, P. (2009, September). ‘Between the idea/and the reality/Between the motion/and the act/Falls the shadow’: using the University of South Africa as a case study to face up to the reality of open and distance education in South Africa in a digital age. In A. Gaskell, and R. Mills (Eds.), Collected Conference Papers and Abstracts (p. 394). Retrieved from http://www.middle-east-studies.net/ Peters, O. (2010). The greatest achievement of industrialized education: Open universities. In O. Peters (5th edition), Distance education in transition: Developments and issues, 5 (pp. 5781). Retrieved from http://www.box.com/shared/ktx7ipccetotqrr11mct Saba, F. (2012). A systems approach to the future of distance education in colleges and universities: Research, development, and implementation. Continuing Higher Education Review, 76, 30-37. Retrieved from http://www.upcea.edu Silk, A. (1974). University of South Africa - World's oldest correspondence school. Change: The Magazine of Higher Learning, 6 (10), 15-18, doi: 10.1080/00091383.1974.10568790 UNISA. (2012). Unisa at a glance. Retrieved from http://www.unisa.ac.za/happening/docs/UNISAGLANCE2012.pdf 8 UNISA. (2013a). The history of Unisa. Retrieved from http://www.unisa.ac.za/140/index.php/history/ UNISA. (2013b). Department of Institutional Statistics and Analysis (DISA). Retrieved from http://heda.unisa.ac.za/indicatordashboard/ UNISA. (2013c). Celebrating 140 years. Retrieved from http://www.unisa.ac.za/140/ UNISA. (2005). UNISA Recognition of Prior Learning (RPL) Policy. Retrieved from Zhang, W., Tsui, C., Jegede, O., Ng, F. & Kowk, Louisa. 2002. A comparison of distance education in selected Asian open universities. Paper presented at the 14th Annual Conference of the Asian Association of Open Universities, Manila, Philippines. Retrieved from http://www.ouhk.edu.hk/cridal/gdenet/Management/Governance/EAM11A.html 9