Thanet Early Years Project and PALS
Behaviour Management Policy
Aim
In our settings, we want children to grow in confidence and self esteem, respecting the needs of
others and the behavioural boundaries of the setting. We seek to promote an environment
where everyone feels happy, safe, and secure and to support the key aims outlined below.
Methods
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We have a named person with overall responsibility for behaviour management. This is
the setting Behaviour Management Co-ordinator or Setting SENCO. The nominated
person for this setting is----------------------------------- Staff are made aware of training
opportunities and all staff are encouraged to attend and to update such training.
Adults within the group act as role models in their dealings with each other, children and
parents, demonstrating a respect, care and concern for others.
The children are encouraged, wherever possible, to choose their own activities, giving
them as broad a choice as possible to promote a sense of independence and control.
In cases of unwanted behaviour, we make clear immediately the unacceptability of the
behaviour and attitudes by means of explanation.
In cases of conflict, we use positive strategies in our interactions with the children, for
example distraction and or withdrawal from a situation with appropriate adult support.
The age and stage of development of the child is always to be considered in the
management of behaviour . TEYP therefore does NOT take a 'one size fits all' approach.
No form of physical restraint or punishment is ever used and children are not subject to
humiliating or frightening treatment such as “naughty chairs” nor are they excluded on
their own from the play areas.
Unless in immediate danger, adults will not shout at a child or group of children. Adults
will go to a situation and speak calmly and quietly to those involved.
Bullying in any form, whether physical or verbal, is never tolerated.
If unacceptable behaviour causes a problem, the key person or SENCO may consult
with parents/carers to develop joint strategies for dealing with the situation. With the
permission of the parent/carer, advice may be sought from outside agencies such as the
area SENCO, Health Visitor or the Behavioural Service.
In extreme circumstances, if a child has become totally unco-operative and their
behaviour is likely to become a danger to themselves or others, parents/carers may be
asked to collect their child from the setting early.
In extreme cases, a behaviour management plan will be compiled in partnership with
parents, so that both parents and staff are working closely together with the child.
After consultation with senior management, the parent/carer may be asked to withdraw a
child either for a period of time, or permanently; if staff feel that despite the strategies put
into place, the child’s behaviour has become an issue of safety.
Bullying
Bullying involves the persistent physical or verbal abuse of another child or children with intent
to hurt or harm another. If a child bullies another child or children:
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We intervene to stop the behaviour.
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We would leave another adult to deal with the hurt child if necessary.
We explain to the child why his/her behaviour is unacceptable using words that the child
can understand
We reassure the child that has been bullied.
Where appropriate, we would include the child in the care of the child who been hurt.
We make sure that the child who bullies receives praise when they display acceptable
behaviour.
We do not label children who bully.
We share what has happened with both sets of parents/carers, explaining our
procedures.
Any such incidents are recorded on an incident sheet. An accident sheet is used for the
child who was hurt. Parents will be asked to sign to confirm they have been informed.
Confidentiality is maintained at all times.
Reluctance to co-operate by a child
Where possible, when staff observe children ‘being good’ they should use praise to reward
children for the ‘good’ behaviour. In addition, good humour, role modelling and positive body
language is used to encourage children to co-operate in the day to day routines of the setting.
On the occasions where a child shows a strong reluctance to co-operate:
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We explain at the child’s developmental level what we would like them to do.
We offer to help them (e.g. a great many things to clear up would be a daunting task for
a young child)
We encourage and praise any small co-operative act.
We may ask another child to help and offer praise as appropriate.
We may re-enforce the concept of helping and co-operating through stories and puppets
and persona dolls.
We look for signs of co-operation from the child during other routines and give praise as
appropriate.
Disputes between children
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We do not immediately intervene in minor disputes but observe from a distance where
appropriate so that children can learn to resolve their own difficulties.
If intervention is necessary, we acknowledge the feelings of the children concerned e.g.
“I can see that you are angry”.
We listen to both children’s views and thoughts and then help them to find their own
solutions or suggest solutions for them.
We aim to ensure that both children leave the dispute content with the outcome.
Child
Protection
Statement
and Policy
Thanet Early Years Project
STATEMENT
The Thanet Early Years Project (TEYP) Child Protection Policy has been developed in
accordance with the principles established by The Children Act 1989 and 2004, The Early Years
Foundation Stage, Sections 175 and 176 Education Act 2002 and related guidance including
The Framework for the Assessment of Children in Need and their Families (1999), Working
Together to Safeguard Children (2010) and What to do if you’re worried a child is being abused
(2006).
The staff and members of TEYP take seriously our responsibility to promote the welfare and
safeguard all the children and young people entrusted to our care.
The designated Person for Child Protection who has overall responsibility for child protection
practice in the Setting is ______________________ Nursery Manager.
As part of the ethos of the setting we are committed to:
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Maintaining children’s welfare as our paramount concern.
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Providing an environment in which children feel safe, secure, valued and respected,
confident to talk openly and sure of being listened to
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Providing suitable support and guidance so that children have a range of appropriate adults
who they feel confident to approach if they are in difficulties
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Using learning at the setting to provide opportunities for increasing self awareness, self
esteem, assertiveness and decision making so that young children have a range of contacts
and strategies to ensure their own protection and understand the importance of protecting
others.
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Working with parents to build an understanding of the setting’s responsibility to ensure the
welfare of all children including the need for referral to other agencies in some situations.
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Ensuring all staff are able to recognise the signs and symptoms of abuse and are aware of
the setting’s procedures and lines of communication.
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Monitoring children who have been identified as ‘in need’ including the need for protection,
keeping confidential records which are stored securely and shared appropriately with other
professionals.
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Developing effective and supportive liaison with other agencies.
This policy is in line with The Kent & Medway Safeguarding Children Procedures (2007)
(The “Purple Book”) and the KSCB and Eligilbility & Threshold criteria.
Thanet Early Years Project staff’s role and responsibility in Child Protection
Everyone involved in the care of young children has a role to play in their protection. As a
member of staff in TEYP, you are in a unique position to observe any changes in a child’s
behaviour or appearance. If you have any reason to suspect that a child in your care is being
abused, or is likely to be abused, you have a ‘duty of care’ to take action on behalf of the child
by following the setting’s Child Protection Policy.
.....................................................(Name of Setting) Designated Person for Child Protection
The Setting Designated Person for Child Protection is responsible for:
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Co-ordinating child protection action within the setting
Liaising with other agencies
Ensuring the locally established procedures are followed including reporting and referral
processes
Acting as a consultant for other setting staff to discuss concerns
Making referrals as necessary
Maintaining a confidential record system
Representing or ensuring the setting is represented at inter-agency meetings in particular
Strategy Discussions and Child Protection Conferences.
Managing and monitoring the setting’s part in child care and child protection plans
Ensuring all setting staff have received appropriate and up to date child protection training.
Liaising with other professionals.
In the event the designated person is unavailable, staff should talk to the Setting
Manager or the Project Manager or Deputy Project Manager or the Children’s Centre
designated Child Protection Officer without delay.
What is child abuse?
The Children Act 1989 refers to “Significant Harm” rather than abuse. However, abuse is any
behaviour, action or inaction, which significantly harms the physical and/or emotional
development of a child. A child may be abused by parents, other relatives or carers,
professionals and other children, and can occur in any family, in any area of society, regardless
of social class or geographical location.
Abuse falls into four main categories (The following definitions are from Working Together to
Safeguard Children 2010):
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Physical Abuse
Physical abuse may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning,
suffocating, or otherwise causing physical harm to a child. Physical harm may also be caused
when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child.
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Emotional Abuse
Emotional abuse is the persistent emotional maltreatment of a child such as to cause severe
and persistent adverse effects on the child’s emotional development. It may involve conveying
to children that they are worthless or unloved, inadequate, or valued only insofar as they meet
the needs of another person. It may include not giving the child opportunities to express their
views, deliberately silencing them or ‘making fun’ of what they say or how they communicate. It
may feature age or developmentally inappropriate expectations being include interactions that
are beyond the child’s developmental capability, as well as overprotection and limitation of
exploration and learning, or preventing the child participating in normal social interaction. It may
involve seeing or hearing the ill-treatment of another. It may involve serious bullying (including
cyberbullying), causing children frequently to feel frightened or in danger, or the exploitation or
corruption of children. Some level of emotional abuse is involved in all types of maltreatment of
a child, though it may occur alone.
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Sexual Abuse
Sexual abuse involves forcing or enticing a child or young person to take part in sexual
activities, not necessarily involving a high level of violence, whether or not the child is aware of
what is happening. The activities may involve physical contact, including assault by penetration
(for example, rape or oral sex) or non-penetrative acts such as masturbation, kissing, rubbing
and touching outside of clothing. They may also include non-contact activities, such as involving
children in looking at, or in the production of, sexual images, watching sexual activities,
encouraging children to behave in sexually inappropriate ways, or grooming a child in
preparation for abuse (including via the internet). Sexual abuse is not solely perpetrated by adult
males. Women can also commit acts of sexual abuse, as can other children.
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Neglect
Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs,
likely to result in the serious impairment of the child’s health or development. Neglect may
occur during pregnancy as a result of maternal substance abuse. Once a child is born, neglect
may involve a parent or carer failing to:
●provide adequate food, clothing and shelter (including
exclusion
from
abandonment);
● protect a child from physical and emotional harm or danger;
●ensure adequate supervision (including the use of inadequate
care-givers);
●ensure access to appropriate medical care or treatment.
home
or
It may also include neglect of, or unresponsiveness to, a child’s basic emotional needs.
The leaflet “Child Protection Guidelines for Early Years” which describes signs and symptoms of
abuse should be distributed to all staff and displayed on (the staff notice board).
What may give cause for concern?
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Bruising on parts of the body which do not usually get bruised accidentally, e.g. around the
eyes, behind the ears, back of the legs, stomach, chest, cheek and mouth (especially in a
young baby), etc.
Any bruising or injury to a very young, immobile baby.
Burns or scalds
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Bite marks
Any injuries or swellings, which do not have a plausible explanation.
Bruising or soreness to the genital area.
Faltering growth, weight loss and slow development.
Unusual lethargy.
Any sudden uncharacteristic change in behaviour, e.g. child becomes either very aggressive
or withdrawn.
A child whose play and language indicates a sexual knowledge beyond his/her years.
A child who flinches away from sudden movement.
A child who gives over rehearsed answers to explain how his/her injuries were caused.
An accumulation of a number of minor injuries and/or concerns.
A child who discloses something which may indicate he/she is being abused.
Understanding the child’s world
As a ................................................................(name of setting) member of staff, you are familiar
with the many factors, which can affect how children learn, how they react, and how they
develop. When you are concerned about any child, it is helpful to be familiar with government
guidance to help agencies to work together in taking a common approach to assessment and
service planning: the Framework for the Assessment of Children in Need and their Families
(1999). A child’s developmental needs are affected in different ways by the parenting capacity of
carers, and by the family and the environmental situation of the child.
How to share your concerns
Keep a factual note of any concerns, i.e. what you have observed and heard. Discuss your
concerns
with
.............................................................................
(name of designated person and deputy). If there are serious concerns and
.......................................................(name of designated person) is not available but immediate
advice is needed then contact:
KCC Central Duty Team
Tel:
Or
East Kent Area Children’s Officer (Safeguarding) Tel:
0300 333 5540
01227 284682
Sign and date your records for future reference.
If appropriate share any initial concerns with the child’s parents, as there may be a perfectly
innocent explanation for changes which you have observed, for example:
 A sudden change in behaviour could be due to the death or illness of a close family member
or a pet.
 Weight loss and/or failing to thrive could be a symptom of an illness.
 A sibling or another child could have inflicted an injury accidentally.
However, if:
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You suspect sexual abuse,
Or
You do not get an explanation which you feel is consistent or acceptable from the
parents/carer
Or
You feel that discussing the issue with parents may put the child at further risk of significant
harm.
Or
You think a criminal offence has been committed.
Then you must discuss your concerns with the ..............................................................
(name of designated person) without delay.
Concerns or uncertainties
There may be occasions when you have concerns about a child, which do not appear to justify a
referral of suspected child abuse, but nonetheless leave you feeling uncomfortable. In these
circumstances, following consultation with ....................................................... (name of
designated person), you must telephone either:
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Elaine Coutts or Jinder Pal Kaur (East Kent Area Children’s Officer) Tel: 01227 284566
or
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Children’s Social Services Central Duty Team for advice, Tel: 0300 333 5540 and ask
for “A consultation with the Duty Social Worker on a child protection issue” to talk
through your concerns.
You do not need to give the child’s name at this point although it may be useful to ascertain if
there is a previous social services history. The Duty Social Worker will advise you whether or
not your concerns do justify making a child protection referral.
The Social Worker may consider the child to be ‘a child in need’ rather than ‘a child at risk of
significant harm’. In this case, a referral to Children’s Social Services should be made but only
with the parent’s agreement.
Families sometimes have a negative perception of the role of Children’s Social Services, and
are reluctant to contact them, fearing that their children may be taken into care. The reality is
that Children’s Social Services can offer a lot of help, both directly and through other agencies,
to families who are experiencing difficulties, so your influence and support in the referral
process will be very important. Children’s Social Services will assess the family, probably along
with other agencies, and put in a support package if appropriate, of which the
............................................................(name of setting) may well be part.
If the family concerned is reluctant for Children’s Social Services to be contacted and following a
discussion with ................................................... (name of designated person), you could ask
the parents’ permission to contact another relevant agency on their behalf such as the Health
Visitor. It is important to document that parental consent had been obtained.
Serious Concerns
If you are reasonably confident that the child concerned is likely to be at risk, you must
immediately discuss this with ................................................... (name of designated person).
He/she will then telephone the Children’s Social Services office immediately, and ask to speak
to the Duty Social Worker stating that he/she has serious concerns about a child in our care. If
.............................................. (name of designated person) is not available, then you should
speak to the Project Manager/Deputy Project Manager and/or the Children’s Centre Designated
Child Protection Officer (if applicable). If you are unable to speak to any of the aforementioned
individuals, you should contact the Central Duty Team or Elaine Coutts (Area Children’s Officer,
Safeguarding 01227 284566).
Telephone numbers:
Children’s Social Services, open 9-5pm Mondays to Fridays telephone 0300 333 5540 (Ask for
duty and assessment team for children and families stating that you want “A consultation with
the duty social worker on a child protection issue”.)
Out of Hours Social Services: 0845 7626777
When making a referral, .......................................................................... (name of designated
person) will need to provide the following information, and will have it to hand when telephoning:
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The name, address, date of birth, ethnic origin and gender of the child.
The names and contact telephone numbers of parents, and other carers or close family
members if known.
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The name, address and telephone number of the child’s Doctor, and Health Visitor if
applicable.
The incidents which gives rise for concern with dates and times
The nature of the injuries observed, and/or the reason for your concerns.
Following a telephone referral, we will be expected to follow this up in writing, within 24 hours by
completing a inter-agency referral form. These are available from the Kent Safeguarding
Children Board Website (www.kscb.org.uk) or within the ................................................ (name
of setting) Safeguarding Children’s file, which is securely located in the Setting Manager’s
Office.
Under Section 47 of the Children Act 1989, Local Authorities have a statutory duty to make
enquiries, where they have “reasonable cause to suspect that a child is suffering, or is likely to
suffer significant harm”. The Children’s Social Services Department carries this responsibility on
behalf of the Local Authority. Once we have made a referral, we have fulfilled our responsibility
to the child. It is at this point that Children’s Social Services will take over and a decision will be
made on what happens next. All referrals are taken seriously, and the needs of the child and
family will be assessed, so that appropriate enquiries are followed up and support can be put
into place where relevant. Enquires will be made to other professionals and the child’s family.
........................................... (Name of Setting) may be included in these enquiries, and we may
be part of any on-going support for the child.
Under Section 47(9) “all staff at
................................................. (name of setting) has a duty to co-operate” with these enquiries
if required to do so.
What will be the outcome?
Having made a referral about a child, you will probably want to know the outcome of the
investigation. You should receive some information, but for reasons of confidentiality, this will be
on a ‘need to know’ basis. ................................................. (name of designated person) should
be invited to participate in any meetings set up for the child.
How to respond to a child who discloses something to you.
If a child tells you something, it is important that you respond appropriately:
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Do listen to the child and avoid interrupting except to clarify.
Allow the child or young person to make the disclosure at their own pace and in their own
way.
Do not interrogate the child. It is alright to ask for clarification, but you should not ask leading
questions. Misguided or inappropriate questioning in the first instance can do more harm
than good, and may contaminate evidence, which could be needed in an investigation. The
interviewing of children must be undertaken by the trained Social workers or Police Officers.
Do not make any promises to the child about not passing on the information – the child
needs to know that you have to talk to someone who will be able to help them.
Record the information as accurately as you can, including the timing, setting and those
present, as well as what was said. Do not exaggerate or embellish what you have heard in
any way.
Inform the Designated person.
Record Keeping
Staff can play a vital role in helping children in need or at risk by effective monitoring and record
keeping. Any incident or behavioural change in a child or young person that gives cause for
concern should be recorded on an incident sheet, copies of which are kept in a confidential
section in the Safeguarding Children’s File. It is important that records are kept factual and
reflect the words used by the child or young person. Records must be signed and dated with
timings if appropriate.
Information to be recorded:
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Child’s name and date of birth
Child in normal context
The incident with dates and times
A verbatim record of what the child or young person has said
If recording bruising/injuries indicate position, colour, size, shape and time on body map.
Action taken.
Please also refer to the setting Recording guidelines policy.
What to do if you need to take emergency action to protect a child
On very rare occasions, it may be necessary to act quickly, for example, to protect a child from
a drunken or violent parent. In these circumstances, it would be appropriate to discuss this with
............................................ (name of designated person) or person in charge immediately who
should telephone the police.
In an unlikely event that a child is brought to the setting with serious injuries, it would be
appropriate to discuss this with ..............................................
(name of designated person) or person in charge immediately who should telephone for an
ambulance.
However, it is important to remember that these types of scenarios are very unlikely to
happen.
What support is available to you?
Any member of the team affected by issues arising from concerns for children’s welfare or
safety can seek support from their Designated Person for Child protection. In addition, regular
supervision is provided for all staff on a termly basiss (6 weeks) or more frequently if
appropriate.
The designated person for child protection can put staff and parents in touch with outside
agencies for professional support if they wish so.
Monitoring and Review
All setting personnel and visiting staff will have access to a copy of this policy and will have the
opportunity to consider and discuss the contents prior to approval of the Board of Trustees
being formally sought. The policy will also be available to parents.
This policy has been written in May 2013 to reflect the new guidance and legislation issued in
relation to safeguarding children and promoting their welfare.
The policy forms part of our Setting development plan and will be reviewed annually.
All staff should have access to this policy and sign to the effect that they have read and
understood its contents.
Thanet Early Years Project and Pals
Health and Safety Policy
Thanet Early Years Project is committed to ensuring the highest standards of Health and Safety
are maintained and that health and safety is an integral part of the service we provide.
Thanet Early Years Project believes that the health and safety of children and adults is of
paramount importance. Our aim is to ensure, so far as is reasonably practicable, that the
nursery is a safe and secure place for the children, parents/carers, staff and any visitors who
may enter the setting.
The nursery has regard for the Health and Safety at Work Act 1974, the Substances Hazardous
to Health Regulations 2002 (COSHH) and the Reporting of Injuries, Diseases and Dangerous
Occurrences Regulations 1995 (RIDDOR).
We consider health and safety to be our top priority in the delivery of our service.
To achieve our aim we recognise the importance of competent staff that are trained in health
and safety.
We will reduce accidents and ill health through proactive measures such as undertaking risk
assessments, inspections and ensuring staff are trained in health and safety.
Our statement of general policy is:
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To provide adequate control of the health and safety risks arising from our work activities;
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To consult with our employees on matters affecting their health and safety;
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To provide and maintain safe equipment;
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To ensure safe handling and use of substances;
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To provide information, instruction and supervision for employees;
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To ensure that all employees are competent to do their tasks, and to give them adequate
training;
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To prevent accidents and cases of work related ill health;
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To maintain safe and healthy working conditions;
And
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To review and revise this policy as necessary at regular intervals.
Responsibilities
Please note that references to setting managers includes the Pals Manager.
1.
Overall and final responsibility for health and safety is that of the Board of Trustees .
2.
Day to day responsibility for ensuring this policy is put into practice is delegated to the
Project Manager, Deputy Project Manager and the Setting Managers .
3.
To ensure health and safety standards are maintained/improved, the following people
have special responsibility within the setting:
……………………………………………………………………….........……...........................
............................….
4.
All employees have to :
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co-operate with line manager on health and safety matters;
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not interfere with anything provided to safeguard their health and safety;
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take reasonable care of their own health and safety; and
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report all health and safety concerns to an appropriate person (as detailed in this policy
statement).
Arrangements
Health and safety risks arising from our work activities.
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Risk assessments will be undertaken by:
……………………………………………………………................................................................
.......…………
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The findings of the risk assessment will be reported to :
…………………..................................................................………………………………………
…………………
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Action required to remove or control risks will be approved by:
…………………………………….................................................................……………………
…………………
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……………….............................…………..
required is implemented.
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……………………............................……..
will check that the implemented actions
have been removed or reduced the risks.
will be responsible for ensuring the action
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Risk assessments will be reviewed every 6 months or when the work activity
changes, whichever is the sooner.
Consultation with employees.
1. Employee representatives are the setting managers, Crèche Co-ordinator, Crèche
Supervisors and the PALS Manager.
2. Consultation with employees is provided at each monthly team meeting (TEYP).
Safe Equipment
1. ………………………….................................………… will be responsible for identifying
all equipment needing maintenance and for ensuring that such maintenance is
implemented.
2. ……………..............................………………………… will be responsible for ensuring
effective maintenance procedures are drawn up.
3. …………………................................………………... will be responsible for ensuring that
all identified maintenance is implemented.
4. ……………………………….....................................
will check that new equipment
meets health and safety standards before it is purchased.
Safe handling and use of substances
1. ………………………………………….......................................................................….will be
responsible for:
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identifying all substances, which require a COSHH assessment and
undertaking that assessment.
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ensuring all actions identified in the assessments are implemented.
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informing all relevant employees about the COSHH assessments.
2. ..…………………………………................………………….will check that new substances
can be used safely before they are purchased.
3. Assessments will be reviewed every time a new product is introduced or changed by
the manufacturer.
Information, instruction and supervision
1. The Health and Safety Law What you need to know poster is displayed at
……………………………………………………………………………..........................................
..............................
2. Health and safety advice is available from Thanet District Council Tel: 01843 577580.
3. Supervision
of
young
workers/trainees
by………………………………….......…………..
will
be
undertaken
4. The Project Manager is responsible for ensuring that our employees working at
locations under the control of other organisations are given relevant health and
safety information.
Competency for tasks and training
1. Induction training will be provided for all employees by:
Project Manager/Deputy Project Manager (Office induction) – all employees
Creche Co-ordinator
(Creche workers)
Setting Managers
(Settings)
PALS Manager
(PALS staff)
within the first two weeks of the commencement of employment.
2. Job specific training will be provided by line managers who will monitor training
needs.
3. Training records are kept by setting managers and the Deputy Project Manager who
will maintain an overview of staff training arranging and monitoring as required.
Training will be identified, arranged and monitored by setting managers / Creche Coordinator/PALS Manager.
Accidents, first-aid and work related ill health
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The first aid box(es) is /are kept at the following
location(s)….....……………….....…………………........
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The appointed person(s)/first aider(s) is/are
……………………………….......………………………………………
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All accidents and cases of work-related ill health are to be recorded in the accident
book. This is
kept
……....................................................................................................……………………………
.
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The setting managers/ crèche Co-ordinator/Crèche Supervisors/PALS Manager are
responsible for reporting accidents, diseases and dangerous occurrences outlined
under RIDDOR 95 to the enforcing authority who are the Health and Safety Executive
(HSE). Alternatively contact the Incident Control Centre
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Telephone: 0845 300 9923
email riddor@connaught.plc.uk
by post to: Incident Contact Centre, Caerphilly Business Park, Caerphilly, CF83 3 GG.
www.riddor.gov.uk
The Project Manager/Deputy Project Manager at TEYP Head Office must also be
informed.
Monitoring
To check our working conditions, and ensure our safe working practices are being
followed, we will :
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Keep abreast of changes in legislation and recommendations by regularly seeking
information from Thanet District Council or other appropriate bodies.

Ensure health and safety issues are included.
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Ensure staff training is regularly refreshed and updated.
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The Project Manager is responsible for investigating accidents; this responsibility
may be devolved to the Thanet Early Years Project Head Office Health and Safety
Representative.
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The Project Manager is responsible for investigating work-related causes of sickness
absences; this responsibility may be devolved to the Thanet Early Years Project Head
Office Health and Safety Representative.
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Setting managers /the Creche Co-ordinator/Crèche Supervisors and the PALS
Manager are responsible for acting on investigation findings to prevent a recurrence,
reporting their findings to the Project Manager/Deputy Project Manager.
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Setting Mangers/The Crèche Co-ordinator/Crèche Supervisors and the Pals Manager
ensure that they select a Health and Safety representative for the setting etc. as the
Designated Health and Safety Co-ordinator at each setting.
Emergency proceduresFire and evacuation

The setting manager is responsible for ensuring the fire risk assessment is
undertaken and implemented.
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Escape
routes
are
to
be
checked
………………………………………………………................……
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Fire extinguishers are to be maintained and checked under Service Agreement every
…………………
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Alarms are tested by the Landlord every term.
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Emergency evacuation will be tested every half term.
every
morning
Thanet Early Years Project and PALS
Medicine Policy
Managing Medicines and Medical Procedures
All children have a right of admission to our settings and have the right to continue to attend as
long as they are well enough to engage in the normal activities. This includes children with
short, long term or specific medical conditions which require medication or treatment. Due
consideration will be given to how medical needs can be best accommodated, not just to
provide for children’s individual requirements, but also to ensure that all regulatory and health
and safety aspects for both the child and staff are met.
Long Term Medical Conditions
For children with long term medical conditions requiring ongoing medication, medical treatment
or a special diet such as food allergies, epilepsy, asthma, diabetes, a care plan will be drawn up
with the parent/carets and health professionals where appropriate. The care plan should
include: The name of the child
 Details of the condition
 Special requirements e.g. dietary needs
 Medication needs and any possible side effects of medication
 The name of the medication and prescribed dosage
 What constitutes an emergency
 What to do in an emergency and who to contact
 The role of staff members.
The care plan must be agreed and signed by the parent/carer. Care plans and medical records
will be kept secure in accordance with the Data Protection Act 1998. However they must be
known to and readily accessible to all staff caring for the child.
Giving Medication
Where necessary, staff will be given special training in the administration of medicines or
medical treatment e.g. where an adrenaline-pen (Epi-pen) may be required or other non oral
medication such as eye drops. However, staff do have the right to refuse to administer some
kinds of medication such as an Epi-pen, eye drops, etc, if they do not feel confident or
comfortable in doing so. In these instances alternative arrangements will be made in order to
deal with children in pain or those attending the session with a long-term medical condition.
Measures put in place should not discriminate and should promote the good health of all the
children we care for. The policy will be explained to the parents of these children.
For staff administrating some medications such as the Epi-pen; training must be given by a
health professional and confirmation must be provided for the setting by the health professional,
that the person or persons trained are competent to perform the procedure.
Short Term Conditions
Sometimes children may be well enough to attend the setting but may still require some form of
medication for a short period, for example, antibiotics and calpol. In this case, a medicine form
will need to be completed by the parent/carer. The medicine form should include:
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The Child’s name
Authorisation from the parent/caret for staff at the setting to administer the medicine.
The date of the authorisation
The name of the medicine
Date course of medicine commenced
Prescribed dose and frequency
Method of administering dose
Time last dose was given and when next dose is required.
Names and signatures of the member of staff administering the medication and the
member of staff witnessing this administration.
The parent/carer must sign the authorisation. The staff must sign when they have administered
the medicine and state the time given. The parent/carer must sign to acknowledge that they are
aware that the medicine has been given.
Please Note: Prescribed medicines must be in their original container and clearly labelled with
the child’s name, name of the medicine and the dosage. This must not replace the pharmacist’s
label. Furthermore, Calpol must be prescribed by a GP. Medicines containing aspirin will only
be given if prescribed by a doctor (3.44 EYFS).
Over the counter medicines that are prescribed by a parent, pharmacist or nurse may be
administered when there is a health reason to do so (nappy cream, teething gel, etc) but only at
the discretion of the setting manager. The medication must be in an original container that is
sealed and clearly labelled with the child’s name and dosage required. This medication must be
left at the nursery throughout the time it is needed. A medicine form must be completed as is the
case for prescribed medicines. The dosage that a parent offers should not exceed the
recommended dosage that is printed on the medication information leaflet.
Please Note: Where medication is being given to children for the first time by staff, either long
or short term, it is a requirement that the parent/carer gives the child the first initial dose whilst
at home in case of an adverse reaction to the medication.
All medication given and dosage level will be witnessed by a second member of staff and this
will be recorded and signed.
Storage of Medicines
Medicines must be kept in a secure place away from children i.e. in a locked box reserved for
the purpose. Medicines that need to be kept in the fridge must be kept inside a labelled plastic
container.
Staff are required to keep any personal medication they carry in a secure place which is
inaccessible to the children, such as their personal lockers. Under no circumstances should
medication be taken into parts of the nursery where children are present.
Thanet Early Years Project
Managing Children Who Are Sick, Infectious, or with Allergies
Statement of Intent
TEYP recognises the importance of keeping all children in their care healthy and well. We
provide care for healthy children through preventing cross infection of viruses and bacterial
infections and promote health through identifying allergies and preventing contact with the
allergenic substance.
Procedures for children who are sick or infectious

If children appear unwell during the day – for example, they have a temperature,
sickness, diarrhoea or pains, particularly in the head or stomach – the manager will call
the parent/s and ask them to collect the child, or send a known carer to collect on their
behalf.

If a child has a temperature, they are kept cool, by removing top clothing, sponging their
heads with cool water, and kept away from draughts.

The child’s temperature is taken using a ‘fever scan’ which is kept near to the first aid
box.
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In extreme cases of emergency an ambulance will be called. Parents will be informed
and notified of which hospital their child may have been taken to.

If a child is ill or has been collected due to an illness, parents are asked to take their
child to the doctor before returning them to nursery; the nursery can refuse admittance to
children who have a temperature, sickness and diarrhoea or a contagious infection or
disease.

Where children have been prescribed antibiotics, parents are asked to keep them at
home for 48 hours before returning to the setting.

After sickness or diarrhoea, parents are asked to keep children home for 48 hours from
the last movement (or until a formed stool is passed)

The setting has a list of excludable diseases and current exclusion times. The full list is
obtainable on the board in the manager’s office.
(Please refer to parental contract and prospectus for more information).
Reporting of ‘notifiable diseases’

If a child or adult is diagnosed suffering from a notifiable disease under the Public Health
(Infectious Diseases) Regulations 1988, the GP will report this to the Health Protection
Agency.

When the setting becomes aware, or is officially informed of the notifiable disease, the
setting manager will inform Ofsted and act on any advice given by the Health Protection
Agency.
HIV/AIDS/Hepatitis procedure

HIV virus, like other viruses such as Hepatitis A, B and C are spread through body fluids.
Hygiene precautions for dealing with body fluids are the same for all children and adults.

Single use vinyl gloves and aprons are worn when changing children’s nappies, pants
and clothing that are soiled with blood, urine, faeces or vomit.

Protective rubber gloves are used for cleaning/sluicing clothing after changing.

Soiled clothing is rinsed and bagged for parents to collect.

Spills of blood, urine, faeces or vomit are cleaned using mild disinfectant solution and
mops; cloths used are disposed of with the clinical waste.

Tables and other furniture, furnishings or toys affected by blood, urine, faeces or vomit
are cleaned using a disinfectant.
(See Aids/HIV Policy)
Nits and head lice

Nits and head lice are not an excludable condition, although in exceptional cases a
parent may be asked to keep the child away until the infestation has cleared.

On identifying cases of head lice, all parents are informed and asked to treat their child
and all other family members if they are found to have head lice.
Procedures for children with allergies

When parents start their children at the setting they are asked if their child suffers from
any known allergies. This is recorded on the registration form.

If a child has an allergy, a Care Plan is completed to detail the following:
 The allergen (i.e. the substance, material or living creature the child is allergic to
such as nuts, eggs, bee stings, cats etc).
 The nature of the allergic reactions e.g. anaphylactic shock reaction, including rash,
reddening of skin, swelling, breathing problems etc.
 What to do in case of allergic reactions, any medication used and how it is to be
used (e.g. Epipen).
 Control measures – such as how the child can be prevented from contact with the
allergen.
 Review the Care Plan termly or when changes in care take place.
 The Care Plan is kept in the register so that all staff can quickly access it.
 In some cases, a nurse/medical professional or experienced parents will need to
train staff in how to administer special medication in the event of an allergic reaction,
for example, an Epi-pen
 As far as is possible TEYP settings ensure there are no nuts or nut products used
within the setting; in particular in meals and snacks.
Insurance requirements for children with allergies and disabilities

The insurance will automatically include children with any disability or allergy but certain
procedures must be strictly adhered to as set out below. For children suffering life
threatening conditions, or requiring invasive treatments; written confirmation from our
insurance provider will be obtained to extend the insurance.
Oral medication
Asthma inhalers are now regarded as ‘oral medication’ by insurers and so documents do not
need to be forwarded to our insurance provider.

Oral medications must be prescribed by a GP or have manufacturer’s instructions clearly
written on them.

The setting must be provided with clear written instructions on how to administer such
medication.

All risk assessment procedures need to be adhered to for the correct storage and
administration of the medication.

The setting must have the parents or guardians prior written consent. This consent must
be kept on file.
Life saving medication & invasive treatments
Adrenaline injections (Epi-pens) for anaphylactic shock reactions (caused by allergies to nuts,
eggs etc) or invasive treatments such as rectal administration of Diazepam (for epilepsy).

The setting must have:
 a letter from the child's GP/consultant stating the child's condition and what
medication if any is to be administered;
 an individual Care Plan, written consent from the parent or guardian allowing staff to
administer medication; and
 proof of training in the administration of such medication by the child's GP, a district
nurse, children’s nurse specialist or a community paediatric nurse.
Where a child needs a designated 1:1 worker because the child has additional needs, the
provider will ensure that:

Children requiring help with tubes to help them with everyday living e.g. breathing
apparatus, to take nourishment, colostomy bags etc are supported appropriately.

Prior written consent from the child's parent or guardian to give treatment and/or
medication prescribed by the child's GP is in place.

The 1:1 worker has been provided with the relevant medical training/experience required
to support the child fully. This may include those who have received appropriate
instructions from parents or guardians, or who have qualifications.
At all times the administration of medication must be compliant with the Safeguarding
and Welfare Requirements of the Early Years Foundation Stage.
Safeguarding and Welfare Requirement: Health
The provider must promote the good health of children attending the setting. They must have a
procedure, discussed with parents and/or carers, for responding to children who are ill or
infectious, take necessary steps to prevent the spread of infection, and take appropriate action if
children are ill
The setting must follow procedures based on advice given in Managing Medicines in
Schools and Early Years Settings (DfES 2005)
Thanet Early Years Project
No Smoking Policy
Since July 1 2007, it has been illegal to smoke in the workplace in England (Health Act 2006).
The ban applies to all workplaces and public places, public transport, work vehicles,
restaurants, pubs, bars, cafes, shopping centres and offices.
All premises occupied by Thanet Early Years Project are smoke free zones. Under no
circumstances is smoking permitted in the workplace, this includes out of hours meetings or
weekend activities in the workplace.
All required ‘No Smoking’ signs are in place and must be adhered to by staff, volunteers,
students and visitors at all times.
The aims of this No Smoking Policy is;

To protect all staff from the harmful effects of second-hand tobacco smoke

To ensure that all parties including employers, smokers, and non-smokers have a clear
understanding of their responsibilities to prevent problems arising

To ensure that the workplace complies with the law.
Thanet Early Years Project does recognise that some of their employees exercise their right to
smoke in their own time. However, TEYP operate a strict No Smoking Policy and all
employees of TEYP must adhere to the following requirements whilst on duty and on their
journey to the workplace when wearing TEYP uniform:
 You must NOT smoke whilst wearing your TEYP uniform
 You are NOT permitted to smoke in any building occupied by TEYP
 You are NOT permitted to smoke in any external areas adjacent to the work place
 Property belonging to TEYP must not be stored in an area where smoking takes place,
for example, if you smoke in your vehicle, you must NOT transport or store property
belonging to TEYP in the vehicle.
 You should NOT bring items of clothing into the workplace that have been worn whilst
smoking, for example ‘Smoking Jackets’
 You MUST wash your hands thoroughly after smoking and before starting work.
Please remember, the odour of cigarettes clings to your clothes and person and is offensive not
only to other adults but also to the children for whom you are caring. There are NO excuses for
smoking in your work uniform.
Any employee observed to be smoking in their work uniform either before starting work or
during the working day will be subject to TEYP disciplinary procedures.
Thanet Early Years Project
Inclusion Policy
Thanet Early Years Project (TEYP) promotes inclusive values and practice. Our settings are
open to all and we work hard to make them accessible for all children and families. We view
inclusion as an approach to education and childcare whereby all practice and procedure is
underpinned by inclusive values and where the diversity of children within their communities is
fully recognised by practitioners.
For the purposes of this policy, an inclusive environment is defined as the provision of working
conditions, arrangements and practices that are free from all forms of discrimination/
harassment and promoting relationships that do not exclude or marginalise others.
Our aims
 To reduce the barriers to play, learning and participation for all children.
 To increase the participation of all children and adults within the settings.
 To respond to the diversity of children in their communities.
Our methods
 We acknowledge the right of children to good quality care and education in their locality.

We believe that children learn through play, that they are capable of directing their own
learning and play and are capable of supporting one another within an enabling
environment which we aim to create.
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We carry out observations on all children so that we can plan for their needs and then
make careful assessments to enable us to minimise barriers to play, learning and
participation.
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We encourage the development of shared values within the learning community by
creating an ethos of fairness, compassion and a respect for difference. We encourage
our practitioners to have a broad awareness of how improving outcomes for all children
will enhance their future prospects.

We recognise that parents are the primary educators of their children and welcome
them into the settings to contribute to and be part of their children’s learning.

We pay careful attention to the conditions of teaching and learning within our settings.
We achieve this by regular in-house training, a culture of reflective and reflexive practice
and careful systems of monitoring and review. We encourage children and practitioners
to have their say in all that we do.

We remain flexible and responsive with reference to the care and education of children.
We aspire to be progressive and knowledgeable in our thinking and to make changes as
and where appropriate.
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We encourage children to be independent, to make choices and to take an active role in
their own learning. We engage with the children’s own interests and plan individually to
ensure that each child is able to reach their full potential and that barriers are minimised.

A key person approach ensures that children feel secure and valued. TEYP recognises
the importance of attachment on young children’s emotional well-being and practitioners
work to build positive relationships with their key children and their families.
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TEYP is aware and supportive of legislation relating to inclusive practice. This includes
the:
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Disability Discrimination Act (1995)
Special Educational Needs and Disability Act (2001)
Children Act (2004)
Childcare Act (2006)
Race Relations (Amendment) Act (2006)
Sex Discrimination Act (1975)
Employment Equality (Sexual Orientation) Regulations, (2003)
Equality Act 2010.

TEYP will seek to support, as far as is practical, any child that has or is affected by a
medical or health condition to ensure his or her health and safety, welfare and inclusion
in school life.
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We recognise that exclusionary pressures on children with disabilities may have nothing
to do with their disability and aim to avoid thinking in stereotypes. TEYP is aware of the
stigma, discrimination and social isolation surrounding some disability (eg. HIV and Aids)
and actively promotes awareness and inclusion to support children who are either
infected or affected by the virus.
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TEYP works in partnership with a range of external agencies to support the inclusion of
all children. These include Speech and Language Therapists, Advisory teachers,
Behaviour Support Services, Health Visitors, Setting Improvement Partners and Area
Sencos.
Thanet Early Years Project
The Equality and Diversity Inclusion Policy
for staff and service users
Aim
Thanet Early Years Project aims to provide equality of opportunity and value the diversity of the
staff, volunteers and children and families using our services, irrespective of their age, disability,
gender, race, religion or belief, sexual orientation, social class or marital status.
Thanet Early Years Project is committed to promoting and achieving equality of opportunity for
all children, parents, staff, visitors and Trustees . Thanet Early Years Project will challenge all
forms of unlawful and unfair discrimination to any member of staff, volunteer, service user or
Trustee including those that fall under the nine protected characteristics (see list below).
The legal framework for this policy is:
 The Equality Act 2010 (replaces all previous equality legislation)
 Equal Pay Act 1970 (Equal Value Amendment 1984)
 Rehabilitation of Offenders Act 1974
 Sex Discrimination Act 1975 (Gender Reassignment Regulations 1999)
 Race Relations Act 1976
 Disability Discrimination Act 1995
 The Protection from Harassment Act 1997
 Race Relations (Amendment) Act 2000
 Race Relations Act 1976 (Amendment) Regulations 2003
 Employment Equality (sexual orientation) Regulations 2003
 Employment Equality (Religion or Belief) Regulations 2003
 Disability Discrimination Act 2005
 Employment Equality (Age) Regulations 2006
This policy must be read in conjunction with other TEYP policies including:
 Discrimination, Bullying and Harassment Policy
 The Equality and Diversity Policy (children and families)
 Inclusion Policy
 Maternity Leave Policy
 Recruitment Procedure
 Training and Development Policy
 Disciplinary and Grievance
Objectives:
The objectives of this Equality and Diversity Policy are to:
 develop an ethos which respects and values all people

actively promote equality of opportunity

prepare children for life in a diverse society
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promote good relations amongst people within the local community within which we work

eliminate all forms of unfair discrimination, bullying, harassment or other oppressive
behaviour

deliver equality and diversity through our policies, procedures and practice

do our utmost, within available resources, to remove barriers which limit or discourage
access to early years provision and activities

take positive action to provide encouragement and support to individuals and groups
whose progress has been limited by stereotyping and cultural expectations

monitor the implementation of equality and diversity throughout Thanet Early Years
Project

set targets for improvement and evaluate the impact of equality and diversity action in
achieving our goals
Thanet Early Years Project Responsibilities as an Employer
Thanet Early Years Project strives to be an equal opportunity employer. Therefore we will aim to
treat all workers and job applicants equally. There will be no discrimination in respect of marital
status, gender, sexuality, disability, age, colour, race, religion or belief (or lack of belief),
nationality, ethnic or national origins. There will be no discrimination on these grounds in the
terms and conditions offered to workers or job applicants.
Selection criteria and procedures are regularly reviewed to ensure that individuals are treated
on the basis of their relevant merits and abilities. All workers will be given equal opportunity and
access to training to enable them to progress both within and outside the organisation.
All workers have a legal and moral obligation not to discriminate and to report incidents of
discrimination against any individual or group of individuals. Any worker found to be
discriminating will face disciplinary proceedings.
TEYP will take seriously all claims of harassment and discrimination brought to their attention
including third-party harassment (such as from a service user or parent). Under these
circumstances TEYP will take reasonable practicable steps to prevent the harassment recurring
more than twice, having been made aware of the original occurrences.
Definitions of Discrimination
Protected Characteristics – The protected characteristics are:
 Age
 Disability
 Gender reassignment
 Race
 Religion or belief
 Sex
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Sexual orientation
Marriage and civil partnership
Pregnancy and maternity
Inclusion - For the purposes of this policy, an inclusive environment is defined as the provision
of working conditions, arrangements and practices that are free from all forms of discrimination/
harassment and promoting relationships that do not exclude or marginalise others.
Direct Discrimination – is when you treat someone less favourably than others because of
someone’s protected characteristic, whether or not the employee possesses that protected
characteristic (perceptive or association discrimination).
Harassment – is unwanted conduct related to a relevant protected characteristic (sex, sexual
orientation, gender reassignment, race, religion or belief, age, disability) that violates a person’s
dignity or creates an intimidating, hostile, degrading, humiliating or offensive working
environment. This includes protection against third-party harassment.
Victimisation – is when an employee is subject to a detriment because they have made a
complaint or supported a complaint about discrimination.
Thanet Early Years Project will create an inclusive environment and will challenge discrimination
in order to create a workforce that respects and values each others’ differences, that promotes
dignity, equality and diversity, and that encourages individuals to develop and maximise their
true potential whether staff be full time, part time, fixed term, temporary or a volunteer.
Thanet Early Years Project & PALS
Complaints Procedure
Thanet Early Years Project (TEYP) aims to provide the highest standards of care and education
in all of our settings. Any complaints received from parents/carers are dealt with as a serious
and urgent matter.
If you have a complaint or concern about any aspect of the services provided, it is imperative
that you bring this to our attention in order for us to resolve any issues promptly.
It is a requirement of our regulator Ofsted that all complaints received in writing or by electronic
mail that relate to one or more of the requirements or conditions of registration are investigated
fully and the complainant must receive a written account of the findings within 28 days.
Our procedures for dealing with complaints are as follows:

If you feel able to, talk to the manager/supervisor of the setting in the first instance.

If the matter is not resolved to your satisfaction or if you do not feel able to talk to the
manager/supervisor of the setting, please contact the Project Manager on 01843
591200.

If you do not feel able to talk directly to staff working within TEYP, in order for us to
proceed with a full investigation, please put your concerns in writing or send an email to
head office, c/o maria@thanetearlyyears.org whereby it will be forwarded to the chair of
the Trustees, Ms Becky Land.

Alternatively, you may wish to complain directly to our regulator, Ofsted. The address,
together with that of the TEYP can be found below.
Ofsted National Business Unit
Royal Exchange Building
Piccadilly Gate
Store Street
Manchester
M1 2WD
Tel: 0300 123 1231
Thanet Early Years Project
12/12a School Lane
Ramsgate, Kent
CT11 8QX
01843 591200
Thanet Early Years Project will keep a written record of all complaints received (Data Protection
Act 1998); details of any action taken and an outcome of the investigation will be provided on
request to parents in a summary form.
All records will be retained for a period of 3 years.