For Coral Systems
With PRI Services
Presented by
Education Technology Services
V3.0 12/04/2007
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Receiving Calls
Conference Calls
Internal Calls
Speaker
Outside Calls
Mute
Hold
Volume Button
Transfer
Programming Speed Dials
Ending Calls
Last # Redial
Call Pickup
Further Assistance
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
To answer a call
◦ Pick up the handset
◦ Or…press the spkr button
◦ Or…press a flashing line button

To answer a call if you are using a headset
◦ Press the spkr button
◦ Or… press a flashing line button
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
To place an internal extension call
◦ Pick up handset and dial the three or four digit
extension number
◦ Or… just dial the extension number from your
digital set - you will be on your speakerphone
◦ Or…press a pre-programmed speed dial button
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
To make a call within SBBC system
◦ Press outdial button
◦ Dial seven-digit telephone number

To make a local call outside SBBC system
◦ Press outdial button
◦ Dial 9 + ten-digit telephone number
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To make a long-distance call*
◦ Press outdial button
◦ Dial 9 + 1 + area code + seven-digit telephone
number
*Providing long-distance calls are allowed on extension
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To make an international call*
◦ Press outdial button
◦ Dial 9 + 011(international access code) + country
code + city code + local telephone number
*Providing long-distance calls are allowed on extension
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
To put a call on hold
◦ Press the Hold button

To retrieve your held call
◦ Press the Hold button
◦ Or… press the flashing line button
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
To transfer a call to an extension
◦ Press the Xfer/Conf button
◦ Dial the extension number where the call is to
be transferred
◦ Or…press the pre-programmed speed dial
button
◦ Hang up
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
To transfer a call to an extension
◦ Press the Xfer/Conf button
◦ Dial the extension number where the call is to be
transferred
◦ Or…press the pre-programmed speed dial
button
◦ Wait until the call is answered, announce the call
◦ Hang up
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
To transfer a call to an outside line
◦ Press the Xfer/Conf button
◦ Press Outdial, and the telephone number where
the call is to be transferred
◦ Or…press the pre-programmed speed dial button
◦ Hang up
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
To retrieve a call that you have attempted to
transfer
◦ Press the Xfer button. This will disconnect the
ringing phone and reconnect you with your outside
caller
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

Replace handset in cradle
Or…press lighted spkr button (light will go
off and call will be disconnected)
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
To pick up a call within your call pickup
group
◦ Lift handset or press intercom button
◦ Press the Pickup button

To pick up a call outside your pickup group
◦ Lift handset or press intercom button
◦ Press 77 + (ext. #) of the ringing phone you want to
pick up
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Establish a call
Press the Xfer/Conf button
Dial the extension or outside number you
want to bring into the conference
Wait for an answer
Press the Xfer button again
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
For hands-free conversation
◦ Dial without lifting the handset

When switching from speaker to handset
◦ Lift handset (speaker light will go off)

When switching from handset to speaker
◦ Put caller on hold
◦ Replace handset in cradle
◦ Press flashing hold button or line key (speaker will
activate)
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When activated, Mute will prevent the other
party from hearing your side of the
conversation over the speaker.
 To mute the microphone on your telephone
◦ Press the mute button (light will go on)

To return to two-way conversation
◦ Press the mute button (light will go off)
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
Speaker volume
◦ Press spkr button
◦ Depress the volume up or down button (toggle
above the word “Coral” on your phone)

Handset volume
◦ Pick up handset
◦ Depress the volume up or down button
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

Ring Volume, Cadence, and Type
Dial #136
◦ To change ring volume
 Depress the volume up or down button
◦ Dial 1 to toggle the choice to ring cadence
 Depress the volume up or down button
◦ Dial 2 to toggle the choice to ring type
 Depress the volume up or down button
◦ Press spkr button to set ring
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
Dial the program code #139
◦ Press the selected button to program
◦ Dial the extension number or phone number* to
be programmed
◦ Press the selected button again
◦ Hang up by pressing spkr button
*If SBBC number, dial one 9 and then the 7-digit number
If outside number, dial two 9s and then the 10-digit number
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
To activate Last Number Redial
◦ Press the “*” on the dial pad
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Page Q allows a call to be picked up at any other extension without
transferring to that particular extension.

Putting a call into Page Q
◦ Press Xfer button and then dial an assigned page
Q number (normally 7060-7069)
◦ Or…press a pre-programmed Page Q button
◦ Contact called party on radio and tell them they
have a call on (page Q #)
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
Retrieving a call put into Page Q
◦ From any phone, dial your assigned Page Q
number
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Camp On notifies you when a busy extension becomes
available by ringing back your extension

To Camp On to a busy extension
◦ Press pre-programmed Camp On button
Or…dial Camp On code of #176
◦ Dial Station #
◦ Hang up
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