"Why Psychologists know more about Economic Behaviour than Economists" Peter Ayton Department of Psychology City University "Why Psychologists know more about Economic Behaviour than Economists" The Society for Judgment and Decision Making is an interdisciplinary academic organization dedicated to the study of normative, descriptive, and prescriptive theories of decision. Its members include psychologists, economists, organizational researchers, decision analysts, and other decision researchers. "Why Psychologists know more about Economic Behaviour than Economists" The Society for Judgment and Decision Making is an interdisciplinary academic organization dedicated to the study of normative, descriptive, and prescriptive theories of decision. Its members include psychologists, economists, organizational researchers, decision analysts, and other decision researchers. Advice from Members of the The Society for Judgment and Decision Making "Why Psychologists know more about Economic Behaviour than Economists" The Society for Judgment and Decision Making is an interdisciplinary academic organization dedicated to the study of normative, descriptive, and prescriptive theories of decision. Its members include psychologists, economists, organizational researchers, decision analysts, and other decision researchers. Advice from Members of the The Society for Judgment and Decision Making “Cut and run” "Why Psychologists know more about Economic Behaviour than Economists" The Society for Judgment and Decision Making is an interdisciplinary academic organization dedicated to the study of normative, descriptive, and prescriptive theories of decision. Its members include psychologists, economists, organizational researchers, decision analysts, and other decision researchers. Advice from Members of the The Society for Judgment and Decision Making “Cut and run” “Wear a flak jacket” "Why Psychologists know more about Economic Behaviour than Economists" The Society for Judgment and Decision Making is an interdisciplinary academic organization dedicated to the study of normative, descriptive, and prescriptive theories of decision. Its members include psychologists, economists, organizational researchers, decision analysts, and other decision researchers. Advice from Members of the The Society for Judgment and Decision Making “Cut and run” “Wear a flak jacket” “Wear a bullet-proof vest” "Why Psychologists know more about Economic Behaviour than Economists" The Society for Judgment and Decision Making is an interdisciplinary academic organization dedicated to the study of normative, descriptive, and prescriptive theories of decision. Its members include psychologists, economists, organizational researchers, decision analysts, and other decision researchers. Advice from Members of the The Society for Judgment and Decision Making “Cut and run” “Wear a flak jacket” “Wear a bullet-proof vest” “As a backup plan, you could exploit an inadvertent ambiguity in your talk title, and claim that you meant that psychologists know more about economic behaviour than they do about economists.” Indeed, economists are mysterious beings. Many persevere in the belief that people must behave optimally, at least on average, and they seem perpetually baffled by basic psychological phenomena that seem completely intuitive to one's proverbial grandparent. I feel that psychologists indeed understand them quite poorly” Risky Decisions Q1. Imagine that you face the following pair of concurrent decisions. First examine both decisions and then indicate the options that you prefer. Decision I: Choose between A. A sure gain of £2,400 B. B. A 25% chance to gain £10,000, and a 75% chance to gain nothing Decision II: Choose between C. A sure loss of £7,500 D. D. A 75% chance to lose £10,000, and a 25% chance to lose nothing Risky Decisions Q1. Imagine that you face the following pair of concurrent decisions. First examine both decisions and then indicate the options that you prefer. Decision I: Choose between A. A sure gain of £2,400 B. B. A 25% chance to gain £10,000, and a 75% chance to gain nothing Decision II: Choose between C. A sure loss of £7,500 D. D. A 75% chance to lose £10,000, and a 25% chance to lose nothing We will consider your choices at the end of the session… "Why Psychologists know more about Economic Behaviour than Economists" Economics and Psychology as Social Sciences. Students of (Classical) Economics will understand economic behaviour in terms of rationality and self interest. Students of psychology will know about Cognitive limitations; Social interaction (trust & fairness); Sensitivity of perception and cognition (i.e. choice) to context. “The economist may attempt to ignore psychology, but it is sheer impossibility for him to ignore human nature... If the economist borrows his conception of man from the psychologist, his constructive work may have some chance of remaining purely economic in character. But if he does not, he will not thereby avoid psychology. Rather, he will force himself to make his own, and it will be bad psychology.” John Maurice Clark, Journal of Political Economy, 1918 It seems clear that people cannot conceivably represent all the information that normative models demand we utilise for judgment and choice: “Who could design a brain that could perform the way this model mandates? Every single one of us would have to know and understand everything completely, and at once”. (Daniel Kahneman, 1996). Is the left centre circle bigger? No, they're both the same size Psychological studies of choice show similar context effects. Axioms underlying subjective expected utility theory Transitivity If you prefer A to B and B to C then you should prefer A to C. Intransitive Preference (Tversky, 1969) Animal Irrationality? Honey Bees violate transitivity in their foraging preferences for flowers. Flower Flower Depth (mm) Sucrose (µL) A 40 2 B 60 3 C 80 4 D 100 5 Shafir (1994) Lichtenstein & Slovic’s research payoff $4.00 pw = 0.99 pw =0.33 pL = 0.01 pL =0.67 A B -$1.00 Which one do you choose? Lichtenstein & Slovic 1971, 1973 payoff $16.00 -$ 2.00 Lichtenstein & Slovic’s research payoff $4.00 pw = 0.99 pw =0.33 pL = 0.01 pL =0.67 C D -$1.00 Put a price (in $) on both C and D payoff $16.00 -$ 2.00 Lichtenstein & Slovic’s findings payoff $4.00 pw = 0.99 pw =0.33 pL = 0.01 pL =0.67 -$1.00 payoff $16.00 -$ 2.00 What did Lichtenstein & Slovic find? P-bet: most Ss choose this $-bet: SS gave higher bids to this About equal EV (~3.945) Even “within-subjects:” same Subject chooses the P-bet over the $-bet but bids more for the $-bet than for the P-bet. Lichtenstein & Slovic’s findings Two economists, Grether and Plott (1979), realising that: “It suggests that no optimisation principle of any sort lies behind even the simplest of human choices…”(p. 623) conducted a series of studies “designed to discredit the psychologists’ works as applied to Economics” (p. 623). However even after controlling for all the economic explanations of the phenomenon that they could find – including that the experiment be conducted by economists rather than psychologists (“psychologists have the reputation for deceiving subjects” p.629) the reversals still appeared. Preference Reversals Issue M: Problem: Several Australian mammal species are nearly wiped out by hunters. Intervention: Contribute to a fund to provide safe breeding area for these species. Issue W: Problem: Skin cancer from sun exposure is common among farm workers. Intervention: Support free medical checkups for threatened groups. Largest amount willing to contribute? M>W Which alternative would rather support? W>M Unsurprising Psychological Finding Often people don’t know what they like or how much they like it Separate versus comparative evaluation Example: Cheeseburgers 50% 50% Example: Cheeseburgers 50% 30% 50% 60% 10% Compromise effect Items can GAIN market share when new options are added to the market when they become the compromise or middle option in the choice set (Simonson 1989) Example: Cheeseburger Context effects on Choice We often don’t know what we want until we see it in some context. What sort of phone do you want? What sort of _____ do you want? What sort of life do you want? Context effects on Choice We often don’t know what we want until we see it in some context. • Introducing an inferior (decoy) item will create a simple comparison with one option and thereby make it appear superior Choice shares Group 1 40% N.A. 60% Choice shares Group 1 Group 2 40% 20% N.A. 0% 60% 80% Attraction effect • The finding that an item can increase the favourable perceptions of similar, but superior, items (Huber et al. 1982) Ariely, D., Loewenstein, G. and Prelec, D. (2003). Coherent arbitrariness: Annoying sounds of 100, 300 and 600 seconds. At the beginning of the experiment, subjects are asked about the last 3 digit number of their social security number. Subjects were then asked whether, hypothetically, they would listen again to the sound they just experienced (for 300 seconds) if they were paid the money amount they had generated from their social security number (e.g. 997=$9.97). In the main part of the experiment, subjects had three opportunities to listen to sounds in exchange for payment. Mean willingness to hear (in dollars) for the three annoying sounds. The data is plotted separately for subjects whose random three digit anchor was below the median (low anchor) and above the median (high anchor). Error bars are based on standard errors. Anchoring affects all sorts of purchases. Simonsohn and Loewenstein (2006) show that movers arriving from more expensive cities in the USA rent more expensive apartments than those arriving from cheaper cities. (after controlling for differences in wealth, taste and information). Anchors – not preferences – determine our choices Real estate agents All real estate agents inspected a house, and were given a 10 page booklet on the house (features, prices of other houses in the area, etc). Also told what the seller thought the house was worth – either high or low. The Agents denied this was relevant – but it affected their judgments. Seller’s estimate Appraisal value Listing price Purchase price Lowest acceptable offer 119,900 149,900 114,204 128,754 117,745 130, 981 111,545 127, 318 111,136 123, 818 10% difference! Northcraft and Neale, 1987 Traditional Economics … …assumes that prices of products in the market are determined by a balance between production at each price (supply) and the desires of those with purchasing power at each price (demand ). This assumes that the two forces are independent and together produce the market price. BUT What consumers are willing to pay can easily be manipulated – consumers don’t have a fixed notion of their own preferences and what they are willing to pay. Anchoring shows that the two forces are dependent – prices influence willingness to pay. If the trades we make are arbitrarily influenced by anchors then we may not make choices that reflect the real utility or pleasure we derive from products and the market may not set optimal prices Oct. 9th 2002 Daniel Kahneman receives the Nobel Prize in Economic Sciences Prospect Theory “Daniel Kahneman has integrated insights from psychology into economics, thereby laying the foundation for a new field of research. Kahneman’s main findings concern decision-making under uncertainty, where he has demonstrated how human decisions may systematically depart from those predicted by standard economic theory. Together with Amos Tversky (deceased in 1996), he has formulated prospect theory as an alternative, that better accounts for observed behavior.” Prospect theory implicit ‘value function’ over changes from ‘r’ 1. Diminishing marginal sensitivity (concave for gains, convex for losses) 2. Loss aversion: kink at ‘r’: losses loom larger than gains ‘r’ Kahneman & Tversky, 1979, 1984 Samuelson’s Lunch Colleague • Paul Samuelson offered two-to-one odds to his colleague: colleague wins $200 if heads, loses $100 if tails. Colleague refused bet. • Samuelson asked him if he would take 100 such bets. Colleague said yes. • Samuelson offered mathematical proof that his colleague was not rational (from expected utility theory). [Scientia 98:108-13, 1963] Framing You are the CEO of a company faced with a difficult choice. Because of worsening economic conditions, 6000 people will need to be fired to reduce the payroll costs and avoid serious financial problems. Two alternatives programs to combat the firings have been proposed to you. The estimates of the consequences of the programs are as follows: Version A If Program A is adopted, 2000 jobs will be saved. If Program B is adopted, there is a one-third probability that 6000 jobs will be saved, and a two-thirds probability that no jobs will be saved. Which of the two programs would you select? A B Version B If Program A is adopted, 4000 people will be fired. If Program B is adopted, there is a one-third probability that nobody will be fired, and a two-thirds probability that 6000 will be fired. Which of the two programs would you select? A B NYC taxi drivers Camerer, Babcock, Loewenstein, & Thaler (2000) heuristic: Set daily income target. Stop working when target is reached. phenomenon: Drivers work least when marginal salaries are highest. Would earn 8% more if they worked same # hours every day. fact: Experienced drivers tend to even out # of hours. Still could do better by shifting work to high demand days. Mental accounting Financial resources fall into distinct accounts or categories that are not completely interchangeable. Decisions are made piecemeal and are influenced by specific context Mental accounts help us regulate our consumption behavior Invest now, drink later, spend never: The mental accounting of wine cellars. You purchase several cases of wine at $20 a bottle and, after several years it has now increased in value. You have been offered $75 a bottle. You decide to drink a bottle to help you decide about the offer. How much does this cost you? Possible mental accounts... (a) Nothing (I already own it) (b) $20 (what I paid) Shafir and Thaler (2006) (c) $20 + interest (what I paid + interest) (d) $75 (e) A gain of $55 (what I am (I drank a $75 offered) bottle and it only cost $25) Invest now, drink later, spend never: The mental accounting of wine cellars. You purchase several cases of wine at $20 a bottle and, after several years it has now increased in value. You have been offered $75 a bottle. You decide to drink a bottle to help you decide about the offer. How much does this cost you? Possible mental accounts... (a) Nothing (I already own it) (b) $20 (what I paid) 30% 18% Shafir and Thaler (2006) (c) $20 + interest (what I paid + interest) 7% (d) $75 (e) A gain of $55 (what I am (I drank a $75 offered) bottle and it only cost $25) 20% 25% You decide to give a bottle to a friend. How much does this cost? (a) Nothing 30% (b) $20 17% Shafir and Thaler (2006) (c) $20 + interest 9% (d) $75 (e) A gain of $55 30% 14% You decide to give a bottle to a friend. How much does this cost? (a) Nothing 30% (b) $20 17% (c) $20 + interest 9% (d) $75 (e) A gain of $55 30% 14% You accidentally break a bottle. How much does this cost? ((a) Nothing 8% (b) $20 24% Shafir and Thaler (2006) (c) $20 + interest 11% (d) $75 (e) A gain of $55 55% 2% Mental accounting Tversky & Kahneman 1981 Imagine that you have decided to see a play where admission is $10 per ticket. As you enter the theater you discover that you have lost a $10 bill. Would you still pay $10 for a ticket for the play? Yes 88% No 12% Imagine that you have decided to see a play and paid the admission price of $10 per ticket. As you enter the theater you discover that you have lost the ticket. The seat was not marked and the ticket cannot be recovered. Would you pay $10 for another ticket? Yes 46% No 54% DOMAI N PHENOMENON DESCRIPTION Stock market Equity premium Stock returns are too high, relative to bond returns Stock market Disposition effect Hold losing stock too long, sell winners t oo early Labor economics Consumer goods Macroeconomics Consumer choice Horserace betting Horserace betting Insurance Lottery betting TYP E OF DATA NYSE stock, bond returns Individual investor trades DownwardNYC cabdrivers quit around Cabdriver sloping labor daily income target hours, supply earnings Asymmetric price Purchas es more sensitive Product elasticities to price increases than to purchases cuts (scanner data) Insensitivit y to Consumers do not cut Teachers bad income news consumption after bad earning, income news savings Status quo bias, Consumers do not switch insurance Default bias health plans, choose default choices insurance Health plan Favorite-longshot Favorites are underbet, Track odds bias longshots overbet End-of-the-day Shift to longshots at the Track odds effect end of the day Buyi ng phone Consumers buy overpriced Phone wire wire insurance insurance insurance purchases Demand for More tickets sold as top State lottery Lott o prize rises sales ISOLATED DECISION Single yearly return (not longrun) Single stock (not portfolio) INGREDIENT S Loss- aversion REFRERENCES Reflection effect Odean (1998) Single day (not week or month) Loss- aversion Camerer et al (1997) Single product (not shopping cart) Single year Loss- aversion Hardie, Johnson, Fader (1993) Loss- aversion, reflection effect Loss- aversion Shea (1994); Bowman, Minehart and Rabin (1996) Overweight low p(loss) Reflection effect Overweight low p(loss) Julli en and SalaniĀ(1997) Overweight low p(win) Cook and Clotfelter (1993) Single choice Single race (not day) Single day Single wire risk (not portfolio) Single lottery Benartzi and Thaler (1995) Samuelson and Zeckhause r (1988), Johnson et al (1992) McGlothlin (1956) Cicchetti and Dubin (1994) Camerer (2000): Ten field phenomena inconsistent with EU and consistent with cumulative prospect theory Economic Anomalies accounted for by Prospect Theory Disposition effect: Trading volumes for stocks that have fallen in price are larger than for stocks that have risen in price. Traders dislike selling at a loss – BUT the purchase price of a stock shouldn’t affect whether you sell it: if you think it will rise, keep it; if you think it will fall sell it. Economic Anomalies accounted for by Prospect Theory Disposition effect: Trading volumes for stocks that have fallen in price are larger than for stocks that have risen in price. Traders dislike selling at a loss – BUT the purchase price of a stock shouldn’t affect whether you sell it: if you think it will rise, keep it; if you think it will fall sell it. Equity Premium Puzzle: Average return on stocks outperforms bonds. Not plausibly attributable to risk aversion: A person showing enough risk aversion to explain the equity premium would be indifferent between a coin flip paying $50,000 or $100,000 and a sure amount of $51,209. Investors not averse to variability but dislike the fact that stocks show losses more frequently than bond returns. Economic Anomalies accounted for by Prospect Theory Disposition effect: Trading volumes for stocks that have fallen in price are larger than for stocks that have risen in price. Traders dislike selling at a loss – BUT the purchase price of a stock shouldn’t affect whether you sell it: if you think it will rise, keep it; if you think it will fall sell it. Equity Premium Puzzle: Average return on stocks outperforms bonds. Not plausibly attributable to risk aversion: A person showing enough risk aversion to explain the equity premium would be indifferent between a coin flip paying $50,000 or $100,000 and a sure amount of $51,209. Investors not averse to variability but dislike the fact that stocks show losses more frequently than bond returns. Race-track betting: The end of the day effect. Adjustment of the reference point leads people to be more likely to bet $10 on a 15-1 horse if they have lost $140. Benefit in the light of losses is greater - bigger gain in value for the same amount depending on location of the reference point. In fact (McGlothlin, 1956) people do tend to bet more on long-odds horses in the last race (after, presumably, they have accumulated a significant loss). Sunk cost effects occur when a decision maker’s choices are affected by prior investments in the available options. There is now a large literature testifying to the existence of sunk cost effects in human decision making (ref). These effects have been documented in a wide range of circumstances and are not restricted to laboratory studies. The amount U.S. professional basketball teams pay for a player influences how much the player is used - independently of his performance. People receiving a surprise discount on theatre tickets they intended to buy anyway are less likely to attend. Sunk in the Gym… Gourville and Soman 2002 Sunk in the Gym… QuickTime™ and a TIFF (Uncompressed) decompressor are needed to see this picture. To rely on the mere fact of choice, regardless of the kind of motives behind it, might seem to take economics out of all dependence on psychology, but it does not really do so, save at the cost of becoming utterly meaningless. John Maurice Clark, Journal of Political Economy, 1918 We built economics on the idea of rational choosing only to be told rational choosing is but a small and very imperfectly developed part of our mental life John Maurice Clark, “Economics and Modern Psychology” Journal of Political Economy, 1918 “If people are so dumb, how come more of us smart people don’t get rich?”. Peter Bernstein (1996). Camerer and Fehr, 2006 Figure: Behavior of buyers and sellers in the ultimatum game and in market games with competing sellers. In all games the buyer can make a price offer between 0 and 100 for an indivisible good with value 100. (A) The distribution of accepted price offers across conditions. In the ultimatum game most prices are between 40 and 50. If there are two competing sellers, most prices are between 10 and 25; in the case of five competing sellers, the large majority of prices is between 5 and 10. The dotted lines show the predictions of a fairness model for each of the three conditions (17). The model has one free parameter to fit the data and combines the theory of inequity aversion (9), which assumes heterogeneous preferences for equitable outcomes, with stochastic best reply behavior (50). (B) Sellers rejection rate across conditions. More competition leads sellers to reject low offers less frequently. Gains and losses Q1. Imagine that you face the following pair of concurrent decisions. First examine both decisions and then indicate the options that you prefer. Decision I: Choose between A. A sure gain of £2,400 B. B. A 25% chance to gain £10,000, and a 75% chance to gain nothing Decision II: Choose between C. A sure loss of £7,500 D. D. A 75% chance to lose £10,000, and a 25% chance to lose nothing Gains and losses Q1. Imagine that you face the following pair of concurrent decisions. First examine both decisions and then indicate the options that you prefer. Decision I: Choose between A. A sure gain of £2,400 B. B. A 25% chance to gain £10,000, and a 75% chance to gain nothing Decision II: Choose between C. A sure loss of £7,500 D. D. A 75% chance to lose £10,000, and a 25% chance to lose nothing Most people choose A and D – hardly anyone prefers B and C. They like the sure gain in Decision I and dislike the certain loss in Decision II. But the pair of choices B and C is much better than A and D. If you combine the outcomes of the two choices you can add the sure gain of £2,400 to the risky outcomes in D. So, A and D gives you A and D. 25% chance to gain £2,400, and 75% chance to lose £7,600 Similarly, B and C can be combined – the sure loss of £7,500 in C can be subtracted from the risky outcomes from B B and C. 25% chance to gain £2,500, and 75% chance to lose £7,500 With B and C the chances of winning and losing are the same as in A and D but the amount you might win is more and the amount you might lose is less.