Value Chain Analysis Raw Materials (cotton, wool, silk) Yarns (petrochemicals, natural fibers) Fabrics (weaving, knitting, finishing) 20% Garments (Design, cutting, sewing, packaging) 100% Retail (branding, marketing, servicing) 30-100% The Core Competency The Core Competency Is the core competency dead?!?! Companies are abandoning the logic of the core competency. The world is changing and business is always at the forefront of change. Focus is on ecosystem and customer engagement. A race for your attention and mind. Is the core competency dead?!?! Companies are abandoning the logic of the core competency. The world is changing and business is always at the forefront of change. Focus is on ecosystem and customer engagement. A race for your attention and mind. Service and brand extensions are essential for engagement. Is the core competency dead?!?! Nike “You can't have a barrier or restriction to that core competency. If we constrain ourselves by a circle of competency, we'll do ourselves a disservice. You need a willingness to punch through it.” Lead Engineer at Nike Nike+ products introduction to digital • Originally partnered with Phillips for MP3 player in 2003 • “Why the f’n-f are you now in the MP3 business? Why are you doing this? It's not your core business!” Steve Jobs to Mark Parker • Created more partnerships with developers. • Fuel band is successful and a natural brand and service extension Is the core competency dead?!?! Netflix and …. Create • Core competency was content delivery • Spent $100M on House of Cards (probably knew that had something) • CEO denies stepping out of core competency “There's no creative risk for Netflix, this is a business risk.. A slight risk” VP of Corporate Communications Apple Design is core competency • Came to dominated music industry • Phone Industry • Car Industry? ! Display Industry? ! Is the core competency dead?!?! Strategy “Competitive strategy is the about being different. It means deliberately choosing a different set of activities to deliver a unique of value” Michael Porter “The determination of long-run goals and objectives of an enterprise and the adoption of courses of action and the allocation of the resource necessary for carrying out these goals.” Alfred Chandler “a patter in a stream of decisions” Henry Mintzberg “if you don’t have a strategy you will be part of somebody else’s strategy” - Alvin Toffler Strategy What is competitive advantage? Firms gain advantage on 2 levels Cost Leader – provides the lowest/lower cost options Differentiated – provides a better product a premium price Do we want to compete with everyone? Strategy What is competitive advantage? Firms gain advantage on 2 levels Cost Leader – provides the lowest/lower cost options Differentiated – provides a better product a premium price Do we want to compete with everyone? Probably not Strategy Target Scope Cost Differentiation Broad (Industry Wide) Cost Leadership Differentiation Narrow (Market Wide) Focus Strategy (Low Cost) Focus Strategy (Differentiation) It is difficult to start with an industry wide scope, you may get eaten alive if you are successful or purchased. What can you do? • Get funding • Seek an acquisition Strategy Cost Leadership Strategy • • • • • Aiming to become lower cost producer Compete on price with every other industries and earn higher profits Targets a broad market Competitive advantage is focused on driving costs down Success means unchallenged position as lowest cost provider – very beneficial when customers are price sensitive. Cost Leadership Success Factors • • • • Heavy Capital Investment Design skills for efficient manufacturing or operational design. High levels of expertise and talent Efficient distribution channels – cannot waste money on building channels. Risks • • • • Other firms will lower costs in parallel Price wars Technological disruption Sustaining leadership – other firms may focus on a valuable segment and attack your strategy. Strategy Differentiation Strategy • Development of a product or service that officers unique value. • Perceived as better and different than rivals • Value added allows premium pricing and better margins • Could be based on • Marketing • Durability • After sales service and warranty • Overall quality • Additional Features Differentiation Success Factors • • • • Leading on research and design Highly skilled and talented team Strong selling and marketing with ability to communicated perceived value Brand image and reputation Risks • • • • • Higher costs and less market Customer may no longer need your product Imitation by competitors and change in taste Can become uncool Rivals attack your most valuable segments with greater differentiation. Business Models Variable Costs Increase with each additional unit of consumption Fixed Cost Cost is consistent and you’re a obligated to pay it no matter what. Step-Fixed Costs Increases with next capacity unit Step-Variable Costs Increases with utilization units Determine our operating costs Determine our upfront investment Determine our profit margin transaction Determine our Break Even Point How to long to make upfront costs back Business Models Determine our upfront investment Determine our operating costs Determine our profit margin transaction Determine our Break Even Point (operating costs/profit margin per transaction) Operating cash flow = (profit margin per unit x units) – operating costs How to long to make upfront costs back (upfront costs/operating cash flow) Strategy Focus Strategy • Focus on a narrow segment and within attempts to create either a cost or differentiation advantage • Segments are better served with laser focus • Promotes high levels of loyalty and pride • Less bargaining power and scale but may be able to pass on higher costs Focus Success Factors • • • Lower investment Benefit from specialization – easier to know everything about a segment than an entire market or industry Be succesful in one segment then replicate in another market Risks • • • • Smaller market, limited opportunities for growth Eggs in one basket – decline of your segment Pigeon holed Risk of copycat imitation Strategy Forming Strategy 1. What is our current situation? 2. Where do we want to go from here? 3. How are we going to get there? What is the goal 1. How to outcompete rivals 2. How to manage the functions and talent in the business 3. How to improve financial and market performance 4. How to respond to economic and market conditions Competitive Advantage • Google • Apple • Netflix • Amazon Business Models Matchmaker Model (C2C) Traditionally consignment stores and real estate brokers EBay and Expedia Collaborative consumption – sharing of under utilized resources Profit from buyers and sellers Deposit Model (B2B or B2C) Ask for payments upfront Upfront fee to use service Subscription (B2B or B2C) Re-occuring subscription for anything and everything The new magazines and tv channels Business Models Standardize and Re-sell (B2B) Get upfront payments from business to develop a custom solution Develop solution and then customize slightly and re-sell with large scale Scarcity (B2C) Limited production requires less capital Create false sense of value – but this is real value, because why? Use margins to fund capital investment Business Models