Edwards Lifesciences
Putting our heart and soul into
the creation of a new database
Presented by
Patrick Liu
Trang Nguyen
Daphne Ong
David Huh
Urvashi Upta
Karena Wong
Onyi Lam
What is Edwards Lifesciences?
Edwards Lifesciences is:
•
a global leader in products and technologies to treat advanced
cardiovascular diseases
•
a global leader in acute hemodynamic monitoring
•
the number- one heart valve company in the world
Edwards Lifesciences leverages its research, design, development and
marketing expertise to produce products that address specific cardiovascular
opportunities including heart valve disease, peripheral vascular disease, and
critical care technologies.
Brief History Lesson
The history begins with Miles “Lowell” Edwards, who was a retired
electrical engineer and lifelong inventor by 1957. However, his inquisitive
nature urged Edwards to start a new project. Only weeks after retiring, the
60-year-old inventor, with a background in hydraulics, was busy theorizing
how the human heart- essentially a pump, he thought- could be
mechanized. He enlisted the help of Dr. Albert Starr, a young surgeon at
Oregon Health Sciences University.
After a farmer named Philip Amundson became the first patient to receive
the Starr- Edwards valve, newspapers nationwide proclaimed a “miracle
heart surgery success.” They had created the world’s first commercially
available replacement mitral valve.
Since the 1960’s, Edwards Laboratories has been purchased by American
Hospital Supply Corporation, which in turn was bought by Baxter
International Inc. In 2000, Edwards Lifesciences was “reborn” when it was
spun off from Baxter and its stock began trading on the New York Stock
Exchange.
Company Stats
Employees: 5,700
2006 Sales: $1.037 Billion
Corporate Headquarters: Irvine, California
Market: Sells medical technologies to over 100 different countries
Existing Database:
 used to use a database system called ECHO, but have
just upgraded to an Oracle based system called
Enterprise One
 also utilized Microsoft Access for databases within the
Electronic Service Center and Technical Support
exclusively.
Current Situation
Two Primary Responsibilities
•
Producing OM-2 cables
•
Repairing Edwards Vigilance I, Vigilance II, and Videleo cardiac
monitoring units
Data
•
Customer complaints
•
Customer Purchases
•
Products that have been produced
•
Defective products
•
Repaired products
•
Dates
Area of Need
•
Major issues in the streamline processing of the OM-2 cables
 Streamline consists of “birth” and the cables are then labeled
 with duct tape and a sharpie
 Bookkeeping processes are all hand written
 Serial numbers given to each cable were of sequential order with
no systematic process
Proposed Benefits
•
Eliminate the Electronic Service Center’s need to have manual
hand- written record system for OM-2 cables
Textual Summary of Database
•
CONTACT stores all contact information of CUSTOMER and SUPPLIER. It
includes company’s name, contact person’s name and email address,
company’s phone and fax number. Each CUSTOMER also has its own
customer ID and shipping address. Each SUPPLIER has its own supplier
ID.
•
CUSTOMER_ORDER records the customer’s name and ID, the amount
and detail of the order, shipping address, and the employee who receives
the order.
•
PURCHASE_ORDER keeps track of orders of material the company
placing to suppliers. It has the order number, order date, employee placing
the order, type of material and the supplier.
•
RAW_MATERIAL keeps track of what types of material received from what
supplier and on what date. It also keeps track of the received amount and
the amount of material having in hand.
Textual Summary of Database (cont.)
•
ITEM keeps track of the product ID, the employee who manufactures it,
and the date it is manufactured. There are two types of PRODUCT
categories, which are NEW products and REFURBISHED products
respectively. When the products are returned by the customers because
of functional problems, the products will have to go through the
manufacturing process again and are labeled as ‘refurbished’.
•
QUALITY_CONTROL keeps track the pass/fail information when the
product goes through the testing process. It has the product ID, the
pass/fail status and the date that the product is being manufactured.
•
FINAL_PRODUCT contains information on the product ID, the customer
that it is shipped to, and the date that it is shipped out.
Textual Summary of Database (cont.)
•
•
•
•
INVENTORY keeps track of the inventory level of the cable.
SHIPPER contains information about the shipper’s name, shipper ID and
the shipper’s phone number.
Each EMPLOYEE is assigned to an employee ID, address, SSN, phone
number, salary, email address.
COMPLAINT contains information about the customer and product when
the customers file a complaint on the product. It contains the product ID,
the technician who manufactured the product, the date that the product is
being manufactured (to check if the warranty is expired)
Contact
Customer
(0,N)
(1,1)
Supplier
d
(0,N)
place
(0,N)
make
Receive
(1,N)
(0,N)
(1,1)
regarding
(0,N)
supplies
(1,N)
Contain
Purchase_Order
Complaint
(0,N)
Raw_material
(1,1)
(0,N)
received by
(1,N)
Placed_by
about
(1,1)
Request
(0,N)
Received_by
Employee
(1,1)
(1,N)
(1,N)
(1,1)
Customer_Order
(0,N)
(0,N)
Received_by
(0,N)
(0,N)
(0,N)
(1,N)
Build_program
Tested_by
Final_Product
(1,N)
packaged
(1,N)
using
(1,N)
(0,N)
packaged
Quality_Control
(1,N)
(1,N)
(1,N)
Inventory
(1,N)
Shipped_to
(1,N)
(1,N)
Shipped_by
tested
(1,N)
Shipper
(1,N)
Item