Leading Change:
Combining Leadership & Service Learning
with Basic Skills in General & Liberal Studies
Mary Lynn Manns
Department of Management & Accountancy
UNC Asheville
manns@unca.edu
AGLS: September 2008
What’s in store for the next hour…
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The “Changing the World” Course
An opportunity for you to use and discuss
change leadership strategies
Mgmt 379:
Changing the World
Leading change is hard; just ask anyone who has
tried. Yet, any person with a good idea has the
potential to make that idea a reality if s/he
knows effective change management strategies.
This course will examine how leaders throughout
history have been visionaries of ideas and made
changes happen in many different situations and
organizations. The goal is to equip students with
the strategies they need to become successful
leaders of change in their personal and
professional lives.
The drivers for the course
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The students
Service learning:
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Link community service with academic course
materials
The creative application of “book learning” to life and
leadership
We are likely to act ourselves into new ways of
thinking (rather than think ourselves into new ways
of acting)
The link between “service learning” and learning
to lead change
LSIC 379 (a.k.a. MGMT 379)
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Liberal Studies Introductory Colloquium
(LSIC)
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Transfer Studies Colloquium
Intensive in:
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Writing
Information Literacy
College students want to change
the world…
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… but they don’t know how…
… so they need:
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Information… Theories/Models
Examples
The freedom to question
A chance to try (and reflect)
Tools for leading change
Information
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Readings… include:
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Szakos & Szakos, We Make Change: Community
Organizers Talk About What They Do--and Why
Manns & Rising, Fearless Change: Patterns for
Introducing New Ideas
Deutschman, Change or Die
Class Lecture… topics include:
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Challenges in leading change
Effective leadership characteristics
Theories/Models (Rogers, Kotter, etc.)
Strategies for change leaders
Examples
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Investigate a leader of change
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Interview a leader of change
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Summary paper: note strategies
Discuss problems/solutions in class
Videos
The freedom to question
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Evaluation of change efforts
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Research paper
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Lively class discussions
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Myers-Briggs type indicator test
A chance to try (and reflect)
“Leading Change” Service Project
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Measurable goal
Elevator speech
Written progress reports
Final presentation to class
Final paper with reflection and self-evaluation
Team work & collaboration
Student Project Examples
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Ingles food donation
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Commuter Club
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Animal Compassion Network
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Girl Scouts
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P.E.A.L.
Tools
Strategies (patterns for leading change)
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Evangelist
Step by Step
Time for Reflection
Just Enough
Piggyback
In Your Space
Study Group
Shoulder to Cry On
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Ask for Help from:
Innovator, Connector,
Bridge-Builder, Local
Sponsor, Guru On
Your Side
Personal Touch
Fear Less
Sustained Momentum
Small Successes
Challenges
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Passion
Confidence
Change takes time
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Change is not an event – it is a (long) process
Frustration with progress
Satisfaction in small successes
Complex problems in complex situations
Keeping track of all the projects
Students build on their ability to…
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articulate ideas
create measurable goals and milestones
persuade and influence
problem solve; handle roadblocks
understand personal leadership skills
research and draw conclusions
think critically, question, debate
collaborate
resolve conflict
shape the future
follow a passion
Questions?
Leading Change:
Combining Leadership & Service Learning
with Basic Skills in General & Liberal Studies
Mary Lynn Manns
Department of Management & Accountancy
UNC Asheville
manns@unca.edu
AGLS: September 2008