Georgia Tech Midterm Progress Report Timeline and Sample Communications (Timeline for fall and spring semesters) Step Action 1 Email concerning midterm progress report policy and other academic policies emailed to faculty. Email sent to faculty announcing opening of window for submitting midterm grades and giving instructions for entering grades. Reminder sent to academic advisors about the midterm progress report procedure. Advisors are reminded to reach out to all students with midterm U’s and to require meeting with firstyear students who have two or more U’s. Reminder sent to associate deans concerning missing grades. 2 3 4 5 6 Reporting window closes and Registrar’s Office shares outcomes, including missing grades by course/professor, with Retention & Graduation Coordinator. Students are notified that grades are ready to be viewed. 7 A summary of midterm progress report populations is shared with the Retention & Graduation Coordinator. 8 All students with midterm U’s are emailed via Constant Contact and asked to meet with their professors and academic advisor and to take advantage of campus resources. Residence Life runs midterm U’s report and Hall Directors meet in person with students with four or more U’s. Students are referred to appropriate campus resources. GT 1000 instructors are asked to meet with students who have midterm U’s in their classes. A sample email from GT 1000 instructors to students is provided. Academic advisors run report, contact students with U’s, and conduct meetings with first-year students who have two or more U’s for their own majors. HOLDS are applied to students who do not attend required meeting with academic advisors. 9 10 11 12 Person(s) Responsible Provost Registrar’s Office Timeline Fifth week of semester Fifth Friday of semester Undergraduate Academic Advising Manager Fifth Friday of semester Registrar’s Office Day before grade submission deadline and day of deadline Sixth Friday of semester Registrar’s Office Vice Provost of Undergraduate Education Undergraduate Academic Advising Manager Director, Center for Academic Success Seventh Monday of semester Coordinator of Residential Academic Initiatives Director, Academic Transition Programs Academic Advisors Eighth week of semester Academic Advisors After individual course drop deadline but Seventh Wednesday of semester Seventh Wednesday of semester One week prior to individual course drop deadline By individual course drop deadline 1|Page 13 Spreadsheet of GT 1000 advising outcomes is provided to Retention & Graduation Coordinator. 14 Advisors are emailed a reminder to report to Director of CAS on the academic advising outcomes related to midterm U’s. 15 Response rates on required meetings are collected from academic advisors and shared with Retention & Graduation Coordinator. 16 Final D/F/W/U rates for students with midterm U’s are provided to Retention and Graduation Coordinator. 17 Summary of outcomes is prepared for Director, Center for Academic Success; Associate Vice Provost for Undergraduate Education; and Registrar. Director, Academic Transition Programs Undergraduate Academic Advising Manager Undergraduate Academic Advising Manager Undergraduate Academic Advising Manager Retention & Graduation Coordinator before Phase I registration begins Tenth week of semester Tenth week of semester Dec. 1 for fall semester; May 1 for spring semester Two business weeks after end of semester Three business weeks after end of semester 2|Page Related Correspondence Step 1 Colleagues, As we are about one-third of the way through the semester, I'd like to remind you of several teaching policies that will improve our student/faculty interaction: Undergraduate Progress Reports: If you are teaching an undergraduate lower-division course this semester, the deadline for entering progress report grades is this Friday. It is very important that you enter progress report grades for several reasons. First, students — especially those who are fairly new to university academic culture — need to receive timely feedback about their progress so that they can consult with you, their advisers, and our academic success professionals about their understanding of course material and how they can adapt their study habits. Secondly, we are committed under the Complete College Georgia initiative to document how we are meeting our obligations to help our students succeed. As the University System of Georgia moves toward performance-based funding, it is imperative that we show we are doing all that is reasonable to increase our retention and completion figures. Finally, the Mental Health Task Force identified the absence of timely feedback as one of the principal stressors that amplifies student anxiety. Whether you have good news or bad to report, your students will be happier and healthier if they receive it as early as possible. Excused Absences: Please ensure that you are fully honoring excused absences for students in your classes. If you have a grading practice that allows students to drop a poor grade (e.g. ignoring their worst test or lab report) you cannot require a student to use this practice to make up for an excused absence. Doing so essentially puts that student at a disadvantage compared to other students in the class who have more choice. I realize that accommodating these special cases requires extra work, but the policy is clear and cases like these require mediation or grievance resolution every semester. Final Instructional Class Days and Reading Periods: Exam week will be here before we know it. It's natural to adjust your course schedule as the term plays out, but there are limits to how your assignment or test schedule can be changed as you approach the end of the semester. Please refer to the policies that govern the final instructional days and reading periods: http://www.catalog.gatech.edu/rules/12c.php. Thank you for your commitment to our students. Taking these simple steps will enhance their educational opportunities and wellbeing. Provost and Executive Vice President for Academic Affairs Step 2 Progress Report Grade Entry Turned On Dear Departmental Contact: Please take a moment to forward this message to your faculty. 3|Page All students enrolled in 1000 and 2000 level courses should receive progress report grades. Progress report grades are reported with either an 'S' for satisfactory or 'U' for unsatisfactory grades. The grade entry page has been opened and you are now able to enter progress report grades for 1000 and 2000 level courses. All progress report grades should be entered by noon on Friday, September 26th, 2014. Grade entry can be accessed through T-Square, BuzzPort, or directly though OSCAR. Accessing T-Square: Go to https://t-square.gatech.edu/portal and click on "Login". Log into T-Square using your Georgia Tech username and password. For T-Square grade publication instructions please go to: http://info.t-square.gatech.edu/support?SELECTIONS=INSTRUCTOR|203 For questions, problems, and assistance with T-Square please go to: http://info.t-square.gatech.edu/support Accessing OSCAR from BuzzPort: Log into BuzzPort (https://buzzport.gatech.edu) On the Home tab find the "REGISTRATION AND STUDENT SERVICES" channel and click on the "Registration - OSCAR" link You will automatically be logged into OSCAR Accessing OSCAR directly: Go to https://oscar.gatech.edu/ and click on "Secured Access Login" Log into OSCAR using your Georgia Tech ID number and PIN OSCAR Grade Entry Instructions: Click on the "Faculty Services" menu Click on "Progress Report (Mid Term) Grades" menu item Select the current term (Fall 2014) from the drop down list and click "Submit" Select the CRN you want to enter grades for from the drop down list and click "Submit" Select the appropriate grade from the "Grade" drop down list for each student Click "Submit" before leaving the current page. There are only 20 students listed on a page. To move to the next page of students, click on the appropriate record set located above and below the grade entry block. **Important** Do not leave the page without clicking the "Submit" button Other Helpful Information: Grade Entry FAQ: http://www.registrar.gatech.edu/faculty/gprfaq.php Grade Policy: http://www.catalog.gatech.edu/rules/5a.php If you need assistance, please email comments@registrar.gatech.edu. Thank you, Office of the Registrar 4|Page Step 3 (Sample) Dear Academic Advisors, As you know, the Midterm Progress Report (MPR) deadline for spring 2015 is Friday, 13 February. This email provides an important update about reaching out to first-year students with midterm Us. Midterm progress reports are a key early alert measure for students who are struggling and an important element of our Complete College Georgia at-risk intervention plan. Advisors across campus routinely assist students with more than one U at midterm, and my goal is simply to document this practice and offer support and assistance as needed. As usual, I ask that all advisors 1. 2. 3. 4. run "Students with U Progress Report and Final Grades (Live)" on GTAAD, email all students with midterm Us, require meetings for all first-year students with two or more midterm Us, and confirm these steps by email. Attached to this email are some guidelines for midterm progress report advising, drawn from advisors themselves. Please review these guidelines; they represent the collective best practices of the Georgia Tech academic advising community. Also attached is a sample email to send to students with midterm Us. It includes the five essential points necessary for midterm advisement by explaining the purpose of midterm U’s; encouraging a visit to the professor or TA; inviting or requiring a visit to the advisor for students with midterm U’s; providing an overview of resources on campus; and indicating the Drop and Withdraw deadlines. The sample email also alerts students to the upcoming Success Workshops on "To Drop or Not?" February 17 and 24 at 11:05 in Clough 123 and to the Midterm Progress Reports FAQ page: http://www.success.gatech.edu/progress-reports-faq. Please let me know if you have questions, concerns, or suggestions about the attached guidelines or sample email. Best wishes, Undergraduate Academic Advising Manager 5|Page Attachment to above message: Midterm Progress Report Advising Advisor emails and face-to-face meetings are the most crucial part of a three-pronged response to midterm progress reports. The other components of that response include an email to students from the Vice Provost of Undergraduate Education, reminding them that midterm progress reports are available, and an email from the Center for Academic Success outlining resources on campus for students struggling with academic or personal difficulties. Here are some guidelines drawn from the September 2013 Strategic Advising Meeting: Most advisors currently respond to midterm progress reports with a combination of email and face-toface meetings. Most advisors currently require meetings for students with two or more midterm Us and compel that meeting, if necessary, by placing a registration hold. Holds placed before drop date will prevent students from dropping courses. Advisors may want to consider waiting until after the drop date to assign holds. Email communication should explain the purpose of midterm Us encourage a visit to the professor or TA invite or require a visit to the advisor for students with two or more midterm Us provide an overview of resources on campus (see ME's outstanding list at http://me.gatech.edu/files/ug/AcademicSupport) indicate the Drop and Withdraw deadlines Emails should include a "human touch" to encourage student response. Some advisors use humor (with a Top 10 list, for example) and careful word choice to help students feel comfortable communicating about their grades. Web sites and social media may also help to spread the word about midterm progress reports; email marketing providers such as iContact can also distribute messages via social media. Housing staff is available to reach students who are unresponsive. Call Holly Shikano at 404-385-4184 if you would like assistance contacting a student who is MIA. Step 4 (Sample) Associate Deans, Here is an update on missing midterm grade reports. It is certainly better than the last one. We are 6|Page down to [ ] grades missing. If you could assist us in making one final push this morning, we would appreciate it. We do plan to close the system at noon, as scheduled. Sincerely, Registrar Step 6 Dear Students, Midterm progress report grades for your 1000/2000-level courses are now available, and you should take a moment to review them. To view your midterm grades, login to Buzzport, and then click the "student" tab on the top menu. At the bottom right of the screen, you'll see the "student grades" box. Choose "spring 2015" on the drop-down menu in the "student grades" box. You should see an S ("satisfactory") or U ("unsatisfactory") for each of your 1000/2000 level courses. The purpose of these grades is to help you assess your progress in each course. Any questions about your progress report grades--including missing grades--should be directed to your professor or course instructor. If you are in need of academic support resources, please talk to your academic advisor or visit the Center for Academic Success (www.success.gatech.edu) for information about current programs. Answers to frequently asked questions about midterm progress reports are available here: http://www.success.gatech.edu/progress-reports-faq. Sincerely, Vice Provost for Undergraduate Education Step 8 (Constant Contact message) Subject Line: Are your mid-term grades what you hoped they would be? Dear Student: Mid-term progress reports have just been issued. Have you checked your grades yet? What can you do if you discover that you are off track or would like to do better? On behalf of the Center for Academic Success, I want to suggest some strategies for you to consider if you want to improve your learning in a particular course. • Visit your professor or TA during office hours to review course work or discuss concepts. 7|Page • See your academic advisor to learn more about campus resources and opportunities available for your major. • Attend the “To Drop or Not?” workshop on Tuesday, October 6th or October 20th from 11:05-11:55 in Clough 131. • Visit www.success.gatech.edu (or stop by the Center for Academic Success in Clough 283) to: √ register for Reboot, a six-week seminar that focuses on study skills and personal motivation on Tuesdays from 11:05-11:55 in Clough 127 from October 20th-November 24th. √ make an appointment for 1-to-1 Tutoring for any of 80 courses. √ check out times for Commons Tutoring (drop-in services facilitated by Department TAs) for CS 1371, Freshman Chemistry, Math Lab, and Physics. √ find courses supported by Peer-Led Undergraduate Study (PLUS). √ make an appointment with an Academic Coach to help you figure out how to make progress toward your academic goals. We want you to succeed! Come by the Center for Academic Success to learn more about our services or to discuss how we can help you to achieve your academic goals this semester. Sincerely, Director, Center for Academic Success Step 10 Message from Director of Academic Transition Programs to GT 1000 instructors: Many first-year students encountered an unsatisfactory grade for the first time in their lives Friday when progress reports were released. Research indicates that capable students who underperform often experience feelings of shame or guilt that prevent them from seeking help. The good news is that these students are more likely to respond to guidance that comes from a familiar source. Since you have an on-going relationship with these students, I urge you to remind them about the resources on campus that can help them to get back on track. Please review the sample email attached. It includes some of the essential information that students need to know. You should adapt the email to suit personal style, but successful messages will communicate that faculty and TAs can help students get a handle on course content, that advisors can help students make choices and get help, that there are offices on campus devoted to helping students become self-regulated learners, and that you are there to provide guidance and a sympathetic ear. 8|Page Remember, too, that students should run all curricular decisions (like whether or not to drop a class) by their academic advisors, who will know the possible consequences for prerequisites and progress to degree. Some students will need to consult financial aid and/or OIE as well. Sample MPR email from GT 1000 instructors to students: Dear Students, As you know, midterm progress reports came out last week. If you haven't already done so, you should take a few moments to review your grades. If you discover that your work in any of your classes is "unsatisfactory," I urge you to take the following steps: Speak with your professor or instructor to discuss strategies for getting back on track in class. Most professors and TAs welcome the opportunity to help students learn in a one-on-one setting. Take advantage of this resource! Meet with your advisor to discuss campus resources, ways to be more successful in the class, and implications for dropping the course. (Be sure to consult with your financial aid officer or international advisor to learn about implications for student loans and visas.) Visit www.success.gatech.edu to learn more about 1-to-1 Tutoring, Peer-Led Undergraduate Study (PLUS), academic coaching, the Reboot study skills seminar, and other free and easy ways to get more from the rest of the semester. Answers to frequently asked questions about midterm progress reports are available here: http://www.success.gatech.edu/progress-reportsfaq. Attend the "To Drop or Not?" workshops sponsored by the Center for Academic Success. Learn more at http://www.success.gatech.edu/programs/workshops. Talk to me! I will be happy to help connect you with campus resources or just to be a sounding board for any difficulties that you are having. Take this moment to reflect on your progress this semester and ways you can make the most of the remaining weeks. Please let me know if you have any questions. Sincerely, Step 11 (Sample) Dear [Student], I am contacting you because you received a grade of U (unsatisfactory) for at least one of your classes on the midterm progress report. The purpose of the midterm U is to let you know when you are not on track to pass the class, so you can take steps to address the situation. I am here to help. I have outlined some steps you should consider for responding to a midterm U: 1. Visit me to discuss your progress and to learn about resources on campus to help you succeed academically. You can schedule an appointment through the advising scheduler at advising.gatech.edu. If you have two or more midterm Us, you must schedule an appointment before 9|Page the October 10 deadline for dropping a class, or a registration Hold will be placed on your account. 2. Visit your professor or TA with specific questions about the course content or your performance. Reviewing exam questions or homework exercises is a good place to start. 3. Take advantage of resources throughout campus. At the end of this email I have listed some offices that might help you with academic or personal difficulties you might be experiencing. 4. Consider dropping individual classes or withdrawing for the rest of the semester. The deadline for dropping individual courses is October 10; the deadline to withdraw from all classes is 26 October. If you are unsure about whether or not to drop a class, see your professor, contact me, or schedule an academic coaching appointment with the Center for Academic Success. Please take your midterm progress report grades seriously. Typically nearly half of students who receive a midterm U will go on to make a D, F, or W in that class. Take steps now to make the most of the remaining ten weeks of the term. Please let me know if you have questions or need assistance. Sincerely, [Academic Advisor] Below are descriptions and links to campus resources. To address problems with academic skills, visit the following offices or their web sites: The Center for Academic Success offers free tutoring, group study, and academic coaching. See http://success.gatech.edu. The Communication Center offers tutoring for written, oral, visual, electronic, and non-verbal communication. See http://www.communicationcenter.gatech.edu OMED offers tutoring for all students Sunday-Thursday 5-10 in Chapin and Clough. See http://omed.gatech.edu/redux/?page_id=249. The Learning Assistance Program offers tutoring in the Freshman Learning Centers (residence halls) Sunday-Wednesday 8-11. See http://housing.gatech.edu/reslife/Pages/Academic-Services.aspx. Commons Tutoring offers drop-in tutoring with TAs in Physics 1 and 2, CS 1371, MATH courses, Chemistry 1 and 2, and Organic Chemistry. See http://www.success.gatech.edu/tutoring/commons. To address personal problems that might be interfering with academic success, consider turning to one of these offices: The Counseling Center offers a variety of services, including individual and group counseling, workshops, and self-help materials to help students succeed academically and personally. See http://www.counseling.gatech.edu. Hall Directors in the Department of Housing are another good resource for students who want some individual attention. They are available to hear your concerns and direct you to appropriate resources on campus. 10 | P a g e The Center for Career Discovery and Development (C2D2) can help you to set goals and find motivation by counseling you on possible careers to suit your values and interests. Learn more at http://career.gatech.edu/. Step 14 Dear Academic Advisors, Many thanks to those of you who have confirmed your midterm progress report interventions. If you have not already done so, please contact me with the following information: 1. A confirmation that all students with midterm progress reports have received an email with information about how to respond to midterm Us 2. A confirmation that all freshmen with two or more midterm Us have been invited to a face-toface advising session 3. An indication of whether these sessions have taken place and whether registration holds have been placed on freshmen with multiple Us who haven't been advised Undergraduate Academic Advising Manager 11 | P a g e