Today’s lecture... CVs and Cover Letters Contact me: Colman McMahon cajmcmahon@gmail.com Module Homepage: www.comp.dit.ie/dgordon/courses/communications/index.html http://modulecatalogue.hosting.heanet.ie/catalogue/modules/BUSN1110/ Contact me: Colman McMahon cajmcmahon@gmail.com Last lecture... How does it work...? 1. Random slide 2. 10 seconds to view it 3. Describe the picture 4. Short discussion the image No right or wrong answers Can be factual, historic, humourous, made up, etc. Benefits of Powerpoint Karaoke Experience presenting Experience public speaking “Improv”/comedy reduces pressure Practice for assignment presentation CV’s & Cover Letters “Hire for character, train for skills” http://www.dit.ie/careers/ DIT Aungier Street (Room 2038), Dublin 2 Tel: 01 402 3082. Email: careers@dit.ie Introduction & Overview Quote “Apart from your basic details and qualifications, we are most interested in what motivates you. Tell us why you’re interested in this career and include examples of how you’ve developed and pursued that interest” Jon Rennie, Development and Recruitment Manager, WesternGeco Training (Schlumberger) Guide to create your graduate CV Step 1: Preparation Step 2: Self-analysis Do you meet the recruiter’s criteria? If so, focus on achievements and include plenty of evidence on your graduate CV to back up your claims. Step 3: CV layout Research the job and company you are applying for and think about the right kind of language to use on your CV. What should a CV look like, and how long should it be? Step 4: Revise your CV Before you send it out to recruiters, make sure you’ve checked over your CV to make sure it only includes essential information. A good CV should... There is no single "correct" way to write and present a CV, but a good one should... Attract attention Create a good impresion Present your relevant skills and qualities clearly and concisely Promote the skills, knowledge and experience an applicant can bring to a job. The aim of a graduate CV To get you an interview To sell your attributes to graduate recruiters effectively To show you have the necessary qualities and qualifications to do the job you’re applying for CV demonstrates that you have... The specific skills needed for the job The right sort of experience for the job The personal qualities for the position A clear understanding of the specific requirements for the job Obviously, being a graduate, employers won't expect you to possess years of experience on your CV, rather that you can demonstrate enthusiasm, motivation and a positive attitude. Keep it simple Keep it short Keep it clear No more than 2 pages Make it easy to read (layout, margins, font, etc.) Keep it relevant (employer) Is this person able to do the job? Will this person fit in with the rest of us? Create a professional impression Business-like and professional Plain white or cream paper Good quality – 100gsm weight Good, clear typeface (Arial, Calibri, or Verdana) Use bold or italics to emphasise text (like job roles) rather than underlining Use bullet points, numbering and dashes to format content Aim for two pages in length Plain black ink Fonts TIMES NEW ROMAN is the standard windows "serif" font. A safe bet - law firms seem to like it. A more interesting serif font might be GEORGIA. ARIAL is the standard windows "sans" font. Sans fonts don't have the curly bits on letters. As you can see they're cleaner and more modern than Times or Georgia and also looks larger in the same "point" size (the point size is simply how big the letters are on the page.) However, Arial and Times Roman are so common that they're a little boring to the eye. A more classy choice might be VERDANA which has wider letters than most fonts. or GENEVA - these are both common sans fonts. FONT SIZE is normally 12 points for the normal font with larger sizes for subheadings and headings. or 10 points. My favourite CV body text font is 10 point Verdana or Lucida Sans with 12 or 14 points for sub headings. 14 points is too big for the normal body font - wastes space and looks crude. and 8 or 9 points too small to be easily readable by everyone , especially in Times New Roman which should not be used in sizes less than 11 points Although many people use 12 points, some research on this suggested that smaller point size CVs (within reason) were perceived as more intellectual! Most CVs are now read on screen rather than on paper. It's no coincidence that Serif fonts are rarely used on the web - they are much less readable on screen (Times Roman was first used on Trajan's column, 2,000 years ago!), and some fonts, such as Verdana, were designed with screen readability in mind. Avoid... Gimmicks (unless in entertainment biz) Sending photocopies (unless v. quality) Spelling and grammatical mistakes Alterations and amendments (always print a fresh, correct copy) Include Your skills and experience, knowledge and capabilities Skills and qualifications that feature in the job advertisment relevant experience and competencies Use the description in the ad Your achievements Don’t be modest Spell out your achievements clearly (see at a glance) Put the most important on the first page (if 2 pages) Most interesting and highlights your key points Exclude The words “Curriculum Vitae” at the top of the page Out-of-date and irrelevant information Fussy, unnatural language Anything that sounds desparate i.e. “I’ll do anything!” Negative information Plain, clear, unambigous statments Don’t lie but don’t include information that may diminish your chance of an interview References Supply details later, if asked for Exclude (cont/...) Unnecessary personal details Marital status Religious affiliation Maiden name Political affiliation Number of children Age (and/or DOB) Ages of children Previous salary Nationality Reason for leaving last job Gender Photographs Partner’s occupation Put in... or leave out...? Two basic questions... 1. Will it encourage them to interview me? 2. Will it discourage them from interviewing me? Checklist (1) Your finished CV should be... Easy to read Easy to understand Attractive Present your skills, strengths, and achievements clearly Encourage the reader to want to interview you Layout Wide margin Clear spacing Discreetly used capital letters and bullets points to emphasise information Short, clearly headed, easy to read sections Checklist (2) Is the layout clear Do the relevant points stand out? Is the language clear and understandable? Are your skills and achievments emphasised? Can the employer see the key points at a glance, or does the information have to be searched for and guessed at? Is it free of irrelevant details? Is it free of qualifying words such as “fairly”, “usually” and “hopefully” Does a positive picture of you emerge? Is is well presented, smart and professional looking? Finally... Try to always send your CV to a named inidivual within the compnay, not just to “The HR Deparment”, “The Hiring Manager” or “The Recruiter” Include a covering letter written specifically to match the requirements of that job The letter should be as well presented as your CV and typed on matching paper Send CV and letter unfolded in white or cream A4 envelope If there is a closing date, make sure your application is sent off in good time. Sections of a Graduate CV Sections of a Graduate CV 1. Contact details/header 2. Personal statement 3. Education 4. Work experience 5. Interests, achievements, references 1 Header 2 Personal statement 3 Education 4 5 Work Experience Interests, achievements, referees Section 1 - Contact details/header Basic information: Name Postal address Email address Telephone number(s) Don’t include your date of birth, marital status or gender. Don't include the words 'curriculum vitae' Section 2 - Personal Statement Short statement (2-4 sentences) outlining your personal characteristics who you are, what you’ve done, or what you hope to do Helps focus the rest of your CV, making what you have to offer stand out more clearly. Give an overview of your current situation Specifically indicate what it is you want to do "I have just graduated with a degree in ..." "I am looking for a job as a ... in the field of ..." Tailor to each job application Example – personal statement A bilingual postgraduate – hardworking, selfmotivated and responsible, with an articulate and outgoing personality. Enjoys meeting new challenges and seeing them through to completion, while remaining confident and good-humoured under pressure. An individual who adapts well to new situations and has consistently worked effectively as a team member. Example – personal statement An engineering graduate with a keen interest in computers seeking a career in computing, especially in a scientific or industrial field, where a background in problem-solving would be an advantage. Personal statement qualities Personal qualities Self-motivated Creative Innovative Organised Adaptable Etc. Experience 10 years in sales managment Wide experience of... A good working knowledge of... An excellent track record in... An extensive background in... Etc. Skills Management skills Communications skills Problem-solving skills Design skills Administrative skills Etc. Personal strengths Works well under pressure An eye for detail Good sense of humour An effective, disciplined worker... Etc. Section 3 - Education The employer wants a snapshot of you as an academic in this section - not a summary of 15 years' worth of your school reports (so start with university). Focus on your university grades, specialisation and extra-curricular experiences to start with A term that is often used in relation to the graduate employment market is 'transferable skills' e.g. leadership, project management, communication and presentation skills. Essentially the education section should contain: All qualifications in reverse-chronological order The dates you attended each establishment Degree subject, type, grade and establishment Detail on specialisation/university experience 2nd Level grades and establishment (subjects not necessary, unless otherwise specified) Other skills - computer literacy, languages (this could also be in a separate 'skills' section towards the end of the CV if necessary Emphasise and highlight areas of your course that are particularly relevant for job offering Section 4 - Work Experience Use your CV to draw attention to your career skills Transferable skills, such as organisation, teamwork and time-management, are important, but always use evidence to back up your claims, rather than simply listing lots of skills. Use proactive words, such as “negotiated” and “organised”, to explain your role in different activities. Can be in any field Shows employer that you are familiar with a working environment Punctuality, taking instruction, responsibility, etc. Paid and/or voluntary Work placements, internships, work experience programmes For each entry, include: the name of the company dates you worked there job title or position main responsibilities of postion your key achievements during your time there Section 5 – Personal Section Interests and activities Brief details of anything that will add to or support the picture of yourself you are presenting Don't put many passive, solitary hobbies (reading, watching TV, stamp collecting) or you may be perceived as lacking people skills. Show a range of interests to avoid coming across as narrow : if everything centres around sport they may wonder if you could hold a conversation with a client who wasn't interested in sport. Anything showing evidence of employability skills such as teamworking, organising, planning, persuading, negotiating etc. Achievements Highlight any special duties or responsibilities undertaken in college, e.g. class rep, programming competitions, sporting victories, etc. Can include some 2nd level items if particularly noteworthy, e.g. Young Scientist, class prefect, sporting accolades, debate team, musical prowess, scout/guide leader, etc. Convince your future employer that you have qualities useful to them in the workplace References Two references are ample for your entry-level graduate CV. One can be academic and the other from a period of work experience. You can choose to omit the contact details -“Available on request” Proof-reading and final notes What overall tone does your CV take? Has it conveyed all of your accomplishments as well as an idea of you as a person? Have you missed anything glaringly obvious? e.g. degree, grade, subjects, etc. Leave it overnight - fresh eyes spot new mistakes Spellcheck – computer and manual Read it out loud - this can help identify tone, check the flow and ensure you haven't just constructed a wordy list Ask everyone you can to have a look - peers are good, but professionals in the industry are even better. Be prepared for a little criticism because, after all, you want the best possible CV Do not be tempted to 'stretch the truth' in your CV. Getting your foot in the door would be worthless if, once you are at interview, you can't back up your claims. Christopher Jones 24 Mansfield Drive, Chedlee, Manchester, M23 4DJ. Tel: (0161) 234 1234 chrisj@email.com PROFILE: A Mathematics graduate who is keen to find a position as a Trainee Accountant. Reliable, trustworthy, numerate and meticulous. Worked for a firm of chartered accountants last Summer and gained a good understanding of what is required of an accountant. Able to work on own initiative or as part of a team and can deal with administrative duties competently. EDUCATION: 2006 - 2009 BSc (Hons) 2.2 in Mathematics at the University of Warwick. 1999 - 2006 Subjects studied: Business Studies, Computer Studies, Calculus, Geometry & Topology and Catastrophe Theory. Chedlee High School. 3 GCE A Levels: Mathematics [A], Economics [A], Chemistry [A]. 6 GCSEs: Mathematics [A*], English Language [A*], Chemistry [A*], Economics [A*], Physics [A], Geography [A]. EXPERIENCE: Summer 2008 JOHNSON & STEVENS Administrative Assistant A vacation job working for a large firm of accountants. Responsibilities and achievements: Assisted the Senior Partner who was conducting audits on major companies in the area. Handled incoming telephone calls to the Senior Partner from other companies and members of the public. Organised and maintained the Senior Partner's filing system. Typed reports on an IBM Compatible PC using the WordPerfect wordprocessor. Devised a new filing system to maintain the files held by the department. Solved users PC problems including sorting out spreadsheets, explaining how to use complex features in word-processing packages. Page 2 of 2 Summer 2007 CHEDLEE COMMUNITY CENTRE Co-ordinator A vacation job at a community centre for the elderly. Responsibilities and achievements: Organised a local advertising drive that increased the number of elderly people coming to the centre by 20%. Organised games for people attending in the afternoons. Escorted some of the elderly people to and from the centre. COMPUTER SKILLS: Microsoft Windows XP / Vista, Microsoft Office (Word, Excel, PowerPoint, Access), programming (ASP, HTML, JavaScript). ADDITIONAL INFORMATION: Driving Licence: Full, clean. INTERESTS: Interests at the University of Warwick included organising a charity quiz for RAG, which raised £5000. Badminton, cinema and theatre. REFEREES: Professor William Jackson, Department of Mathematics, The University of Warwick, Coventry, CV4 7AL. Mr Jack Lord, Personnel Manager, Johnson & Stevens, 124 High Street, Chedlee, Manchester, M23 3LD. JOE BLOGGS Address: 100 Street Name Townville County SW0 0WW Tel: 01888 888888 Mobile: 07777 777777 Email: name@gmail.com Personal Statement Personal Statement/Career Aim – this is optional, but if you do include it, don’t waste space by writing anything generic. Keep it brief (three or four lines max). Tailor this section to the role and company you are applying to. Education & Qualifications Date from – Date to University Name Undergraduate Degree Title (Class) (Grade) Modules Studied (if relevant to the job application) Module name Module name Module name Module name Module name Module name Module name Module name Module name Final Project/Dissertation: Include this if relevant to the job application Date from – Date to School/College Name Leaving Cert: Subject Subject Subject Subject (A) (A) (A) (A) Skills IT Proficiency List computer applications and level of competency Driving Full Clean Licence Languages Any additional languages and level of proficiency Work Experience Date from – Date to Job Title Employer, Location Duties, responsibilities, skills Duties, responsibilities, skills Duties, responsibilities, skills Date from – Date to Job Title Employer, Location Duties, responsibilities, skills Duties, responsibilities, skills Duties, responsibilities, skills Date from – Date to Job Title Employer, Location Duties, responsibilities, skills Duties, responsibilities, skills Duties, responsibilities, skills Professional Training Date from – Date to Training course/professional exam, grade (if applicable) Administrator of the course Date from – Date to Training course/professional exam, grade (if applicable) Administrator of the course Interests/Activities/Positions of Responsibility List of hobbies, leisure pursuits, sports etc. you are involved with outside of work and education. Also include any positions of responsibility (non-academic) at university/college/school. Include any volunteering work and/or involvement with the community. References Available on Request. CV Word Optimisation Optimise the Words in Your CV Finding the right words is often one of the hardest parts of writing a CV Use words that contain: Postitive characteristics Action words Positive descriptions Benefits and achievements Desireable qualities Positive Characteristics (examples) Able Co-operative Expert Motivated Thorough Accurate Creative Experience Organised Witty Adaptable Decisive Flexible Proficient Alert Dedicated Friendly Qualified Ambitious Dependable Hardworking Reliable Analytical Diligent Honest Responsible Calm Educated Imaginative Skilled Capable Efficient Independent Smart Competent Energetic Innovative Strong Consistent Enthusiastic Informed Tactful Action words (examples) Achieved Budgeted Created Distributed Acquired Calculated Delegated Edited Administered Checked Designed Effected Advised Completed Designed Established Analysed Conceived Developed Evaluated Appointed Conducted Devised Examined Arranged Conducted Devised Executed Assessed Contributed Diagnosed Explained Assisted Controlled Directed Facilitated Attended Coordinated Discovered Formulated Action words (examples) Generated Invented Recommended Tested Guided Liaised Represented Trained Handled Managed Researched Visualised Helped Monitored Responsible for Won Identified Motivated Resulted Improved Negotiated Selected Increased Organised Sold Initiated Participated Solved Instituted Planned Supervised Instructed Promoted Taught Action Phrases (examples) Analysed problems and developed solutions A good organiser with an eye for detail Excellent interpersonal and people management skills A good team worker Patient, tolerant and able to communicate Able to analyse and interpret data Able to exercise good judgement and sound reasoning A good listener with a common sense approach Persuasive but tactful Good interpersonal skills A flexible approach to changing situations Able to concentrate and pay attention to detail A manager of change Can work well on own initiative Determination and drive to see projects to successful completion A good communicator An active decision maker Experienced, self motivated and energetic An effective time manager Ability to organise and motivate staff Highly numerate and computer literate Adaptable to team or individual roles Produces to deadlines Extensive visual memory A good planner Careful and methodical approach Able to work accurately under pressure Graduate CVs References “Readymade CVs” - ‘Sample CVs for every type of job’, The Times ©2004 Prospects UK (http://www.prospects.ac.uk) University of Kent, Career Services (http://www.kent.ac.uk) MyNextRole.co.uk (http://www.mynextrole.co.uk) Alec’s CV (http://www.alec.co.uk) GET (http://www.get.hobsons.co.uk/advice/job-applications-cv-workshop) Graduate Recruitment Bureau (http://www.grb.uk.com/cv_makeover.0.html) International Graduate (http://www.internationalgraduate.net/cv-layout.htm) Women in Technology UK (http://www.womenintechnology.co.uk/graduate-cv-advice) That’s all for today... Sumo bene (make good choices)