LaSalle University School of Business Administration BUS 205 Business Systems for Analytics Spring 2016 Sections 21, 22, 23 Teacher Dennis T. Kennedy, Ph.D., Associate Professor Business Systems & Analytics, and Accounting Office Wister 633 T & TH 600am-800am, 1100am-200pm Telephone at home 24*7 Classes Wister 531: T & TH @ 8:00, 9:30 & 2:00 Telephone Home: Office: Email kennedy@lasalle.edu Readings Available at: www.kennedyonline.us www.lasalle.edu/library/databases/proquest/publications Credits BUS 205 is a 3 credit course in the Business Core Prerequisites CSC.151 Department Secretary Wister 4th floor Disability 610-847-8209 (24*7) 215-951-1363 215-951-1007 LaSalle University complies with the American Disability Act of 1990. Spring 2016 Description BUS 205 Business Systems for Analytics examines the challenge that confronts all organizations in the information age; that is, to use its three most important resources, information, information technology and people, to provide perfect service at the customer moment of value. To meet this challenge, the course examines the systems and strategies organizations can use to process data into information and knowledge. The course also investigates database and decision support technologies organizations can use to build IT systems. Furthermore, the course develops a comprehensive framework (SDLC) for planning, developing and managing IT systems to achieve competitive advantage. The concepts, models and frameworks are derived from both academic and professional sources. Teams are the fundamental structure in the course. Teams of students apply the concepts, models and frameworks to the analysis of real world cases in a variety of industry segments, such as, retail, construction, global transportation, homeland security, manufacturing, health care and tourism. Objectives The challenge for any organization is to use its three most important resources -- information, information technology and people -- to provide perfect service at the customer's moment of value. Achieving this objective involves: 1. Examining the forces confronting organizations in the information age and the systems and strategies organizations can use to achieve a competitive advantage, 2. Exploring the database and decision support technologies that organizations can use to build IT systems and implement competitive strategies, 3. Planning, developing and managing IT systems to achieve competitive strategies, now and in the future. NB These objectives are the basic topics in this course. See the Overview on page 4. 2 Spring 2016 Assignments You are expected to read the assignments before class and be prepared for a quiz, see (1) below, on all reading assignments. Team projects and individual assignments, see (2) below, must be submitted at the beginning of class. To be recorded, each item must be identified with (a) your name, (b) section (8:00, 9:30, 2:00) and (c) CIO team. You are responsible for keeping a copy of all assignments and projects. This is a critical factor and a requirement. Assessment There will be at least two examinations, see (3) below. The examinations focus on the PowerPoint notes, class discussion, and assigned readings. One comprehensive make-up examination will be offered on the Friday of the last week of classes. Team projects, see (4) below, use the course material to examine a real world case or application (See Attachment A on page 8 & AACSB goals on page 4). There will be at least two presentations on a CIO case and one presentation on Access. To provide multiple assessments (La Salle University teaching workshop, 2000), the PowerPoint presentations of the team projects will be evaluated by the members of the other teams on the criteria in Attachment B on page 9. Attendance, promptness and attention, see (5) below, are essential for the individual, the teams and the entire class. You have two absence coupons in Attachment C on page 10. Only two absence coupons or hard-copy notes from university personnel, physicians or clergy will be considered for excusing absences. Absolutely, no email will be accepted! Absence coupons cannot be used on team presentation days. If you are absent for your team’s presentation, you will receive a zero for that project unless your team and I are notified in advance. COURSE GRADE Your course grade will be based on the quizzes, examinations, team projects, attendance, and individual assignments. The following is a tentative outline that may be modified based on what occurs during the semester. See Attachment D for an example on page 11. (1) Quizzes (2) Assignments (3) Examinations (4) Team Projects (5) Attendance 3 points based on the number of answers, zero points if missed deduct 2 points if late or missing points based on the number of answers, approximately 100 points 10 points each for CIO.1, Access and CIO.2 project presentations deduct 2 points for unexcused absences, lateness, texting, emailing or other activity not related to the class Spring 2016 Assignment & Assessment Goals (AACSB) The assignments and assessment tools are designed to achieve: the following goals: Self Assessment and Development Professional direction and determination to succeed An ability to critically assess oneself Intellectual curiosity An ability to accept and implement change Critical Thinking and Problem Solving Problem solving and decision making skills Critical thinking skills An ability to evaluate, identify, and understand different perspectives, positives and negatives, and strengths and weaknesses An ability to integrate and synthesize diverse information or skills Communication Skills Oral communication skills Written communication skills Interpersonal skills Using data and technology An understanding of the relationship between data, information and knowledge ability An understanding of how information technology can be used to capture, cradle, create, convey and communicate data, information and knowledge for solving business problems and for making decisions Core business knowledge Knowledge in key business disciplines Knowledge of specific businesses, business practices, and opportunities Ethics, social responsibility, and social forces Knowledge of and ability to examine ethical issues in business An understanding of contemporary social forces affecting business, including environmental issues, demographic diversity, technology, global/international issues, cultural forces, and the political and legal environments Motivation to contribute to society 4 Spring 2016 Academic Integrity The LaSalle Academic Integrity Policy is posted at the mylasalle portal (http://my.lasalle.edu) on the Academics tab. Integrity is essential to a robust academic environment. While the values expressed n the policy apply to all your academic activities, some aspects are especially relevant to this course. For example: The act of learning is not a solitary venture….Group work is rooted in trust. Team members must be able to trust that each person’s contribution will enhance the group effort and instructors must trust that each student is contributing his or her fair share [LaSalle Academic Integrity Policy, Fall 2007]. You are responsible for knowing the policy and applying it to all your academic activity. Student Guide The Student Guide to Rights and Responsibilities is posted at the mylasalle portal (http://my.lasalle.edu) on the Academics tab 5 Spring 2016 Overview & Schedule Dates Topic T.1/19 INITIAL SESSION: Syllabus review and discussion of class procedures TH.1/21, T.1/26, TH.1/28 T.2/2, TH.2/4, T.2/9 INFORMATION AGE: the MIS Challenge ► Opening Case: Stonyfield Farm IT SYSTEMS: Supporting Information Processing ► Opening Case: Vanity Fair & Wal-Mart TH.2/11, T.2/16, IT STRATEGIES: Using IT for Competitive Advantage TH.2/18, T.2/23 ► Opening Case: Dell Computers ► Application to: Proctor & Gamble and Wal-Mart TH.2/25 T.3/1 T.3/1, TH.3/3 F.3/4 TEAM TIME in computer lab for building CIO.1 presentations REVIEW for mid-term examination ► CIO.1 TEAM PRESENTATIONS--initial application of course concepts, models and framework to the analysis of CIO cases (Bloom’s Hierarchy). MID-TERM EXAMINATION: 7:00-3:00 in CH 404 T.3/8, TH.3/10 MID-SEMESTER HOLIDAY T.3/15, TH.3/17 DECISION SUPPORT: Using artificial intelligence to support decision making in complex, ill-structured decisions T.3/22 ► Opening Cases: Chernobyl & Katrina ► N-GAGE (AHP)--individual project illustrating DSS for hierarchical data 6 Spring 2016 TH. 3/24, T.3/29, TH.3/31 DATABASES & DATA WAREHOUSES: tools to Capture & Cradle data reliably; and to Create, Communicate and Convey relevant information & knowledge ► Opening Case: Victoria’s Secret T.4/5, TH.4/7 T.4/12, TH.4/14, T.4/19, TH.4/21 ► ACCESS TEAM PRESENTATIONS on projects demonstrating database tools that perform the 5Cs for processing relational data structures into information and knowledge SYSTEMS DEVELOPMENT LIFE CYCLE: for Planning, Developing & Managing IT Systems ► Application to SDLC at Catholic Social Services of the Archdiocis of Philadelphia T4/26, TH.4/28 T.5/3 T.5/3, TH.5/5 F.5/6 During Final Examination Week: TEAM TIME in computer lab for building CIO.2 presentations REVIEW for final exam: 12:30-2:00 CIO.2 TEAM PROJECTS— application of course concepts, models and framework to the evaluation of the CIO case and synthesis of new approaches (Bloom’s Hierarchy) Option for taking the FINAL EXAMINATION: 7:00-3:00 in CH 404 FINAL EXAMINATION in Olney 100 @ date & time scheduled by Registrar M.5/9 – F.5/13 UNIVERSITY POLICY Syllabus Change This syllabus is a guide and every attempt is made to provide an accurate overview of the course. However, circumstances and events (such as weather) may make it necessary for the faculty member to modify the syllabus during the semester and may depend, in part, on the progress, needs, and experiences of the students. 7 Spring 2016 Spring 2016 Attachment A Team Projects PowerPoint Presentations of team projects must take no more than 20 minutes; the number of slides depends on their structure and use (e.g. figures with models or graphics followed by notes or explanations) Handouts of PowerPoint (6 slides per page) must be given to everyone in class Each member of the team must keep a copy on disk Presentations will be evaluated on (See Attachment B on page 6): how the content is linked to the notes in the downloads, readings and class discussion how the presentation is made. Presentations will be evaluated by the members of the other teams to provide multiple assessments (AACSB Goals, LaSalle teaching workshop 2000) Clean copy of all materials must be submitted the day of presentation CIO Case PPT & readings to date CIO.1 application & analysis CIO Case R e s e a r c h All PPT & readings What are they doing now? now? CIO.2 synthesis & evaluation (SDLC) R e s e a r c h What should they be doing now and future? future? 8 Spring 2016 Spring 2016 CRITICAL FACTORS / CRITERIA (Bloom's Learning Hierarchy) CIO TEAM PROJECT Comprehension Logical flow of information between slides and presenters helped me better understand previously learned concepts Application & Analysis Using relevant concepts in analysis of the circumstances Synthesis Original thinking integration of concept into a new whole Evaluation Making judgments using identified concepts as standards ROW ROW TOTAL AVERAGE (Row Total 4) Building on IT (Construction) Dock of a Bay (global transportation) 9 ) Homeland Security Indian Motorcycle (manufacturing) g Jackpot (entertainment & tourism) Rx Files (health care) Put an (x) in each cell of your group's row. No values are recorded in your team's row because no team rates itself.Based on your comments on the preceding page, rank the presentations on each of the critical factors / criteria. Use (1) to indicate the best (first place as in Olympic gold), (2) indicates second place (as in Olympic silver, etc. NO TIES ARE PERMITTED IN COLUMNS 1-4 YOUR NAME: _____________________________ Section: 800, 930, 200 Spring 2016 YOUR TEAM'S CASE: ____________________ Attachment B NOTE: Spring 2016 Attachment C ---------------------------------------------------------------------------------------------------------------------------- ABSENCE COUPON TWO (2) PRINT YOUR NAME ____________________________________________________________ DATE OF ABSENCE ____________________________________________________________ ---------------------------------------------------------------------------------------------------------- ABSENCE COUPON ONE (1) PRINT YOUR NAME ____________________________________________________________ DATE OF ABSENCE ____________________________________________________________ 10 Spring 2016 Attachment D CALCULATING YOUR GRADE ♦ ♦ You can compute your grade at any time. It is calculated from the percentage of the total points you have accumulated, for example: ► if you have 115 points (from examinations, presentations and quizzes) out of a total of 131, 115 / 131 = 87.7 (B+) ► if you had 2 unexcused absences / missed assignments, (87.7 – 4) = 83.7 (B) ♦ Letter grades are derived from the percentage of total points: ► A (90 - 100), B (80 – 89), C (70 – 79), D (60 -69), F < 60 ► Within grades: plus (+) for 7, 8, 9; minus (–) for 0, 1, 2 11 Spring 2016 Attachment E TEAM S, TEAMS, TEAMS Teams are fundamental structures in human organizations. The fundamental unit of organization in this course is your team. It should be the vehicle you use to approach all tasks in this course. When submitting assignments, they should be identified with: Your name Your Section: 800, 930, 200 Your CIO TEAM: Building, Dock, E-GOV, Indian, Jackpot, Rx Files Circle the appropriate Section and Team, above. Submit a completed copy to me. Name Telephone e-mail 1. 2. 3. 4. 5. 6. NOTE: NO TEAM MAY HAVE MORE THAN ONE MEMBER MORE THAN ANY OTHER TEAM. 12 Spring 2016 Attachment F 13 Spring 2016