Structuring the Company for Entrepreneurship Structure refers to the formal pattern of how people and jobs are grouped and how the activities of different people or functions are connected Structures are created to bring order and logic to company operations Once formalized, the structure is not static Two (2) components (or issues) of structure • Differentiation is about the ways decision- making authority is distributed, tasks are grouped, and people are assigned to tasks. • Integration refers to the ways in which people and functions are coordinated. How many levels should there be in the organization? What should be the targeted span of control? How centralized or decentralized should operations be? How formal or informal should structural relations be? Should the interaction emphasize functional specialization or cross-functional interaction? Answering these questions comes down to four (4) major policy areas: Specialization—the number and types of specialties to be used or performed in the organization Shape—the number of people forming departments at each level Distribution of power—power distribution within and between levels Departmentalization—the forming of people into departments, groups, or areas Greiner (1972) Structural Evolution Highly Informal Functional Structure Decentralization and GeographicallyOrganized SBUs with Centralized Structure Matrix Structure/CrossFunctional Teams Simple structure—highly informal with topdown coordination Machine bureaucracy—ridged structure with standardized work roles Organic—limited flexible structure hierarchy with highly- Divisional—self-contained business unites with separate production and marketing functions for each Mechanistic Structure • Operating Styles – must be uniform and restricted • Reluctant adaptation – with insistence on holding fast to tried-and-true management principles despite changes in business conditions • Tight control – through sophisticated control systems More benign or controllable external environment Conservative management style is more appropriate Mechanistic/bureaucratic structure is effective Organic Structure • Operating styles – allowed to vary freely • Free adaptation – by the organization to changing circumstances • Loose, informal control – with emphasis on norm of cooperation More hostile external environment Management style must be more entrepreneurial Organic structure is needed to facilitate entrepreneurship An entrepreneurial structure is subject to continual experimentation and change “Organizational designs that facilitate variety, change, and speed are sources of competitive advantage. These designs are difficult to execute and copy because they are intricate blends of many different design policies.” -Galbraith, 1995 Covin and Slevin (1990) propose some additional elements: • Managers allowed to freely vary their operating styles • Authority that is assigned based on the expertise of the individual • Free adaptation of the organization to changing circumstances • An emphasis on results rather than processes or procedures • Loose, informal controls with an emphasis on a norm of cooperation • Flexible on-the-job behavior, shaped by requirements of the situation and personality of the employee • Frequent use of group participation and group consensus • Open channels of communication with free flow of information MANAGEMENT PseudoEffective Entrepreneurial entrepreneurial entrepreneurial firms firms 2 1 3 4 Conservative Efficient bureaucratic firms Unstructured unadventurous firms Mechanistic Organic When deciding which type of organizational structure will be most effective, management must decide to what extent the structure is more: Simple versus Complex Centralized versus Decentralized Formal versus Informal Autonomous versus Integrated Highly Specialized versus More Generalist Full-time versus Part-time Ray of Light projects • No budget • Not approved • Early conceptualizing Emerging Potential Projects • Seed capital • Approved by Opportunity Review Board • Concept refinement/prototype testing Mainstream Development Projects • Formal budget • Approved by senior mgt/directors • Formal NPD process More innovation because matching characteristics Innovation clearly corporate-wide task Likelihood of interfunctional coordination higher Ray of light and emerging potential projects bring more flexibility and speed to innovation process