Why Study Communication?
Foundations of
Human
Communication
But First….
 Student
Profile
Activity…
Communication Defined

Human
Communication is
the process of
making sense out
of the world and
sharing that sense
with others by
creating meaning.
Communication Competence

The message
should:



Be understood
Achieve its
intended effect
Be ethical
Effective
Communication-Ethics

Ethics are the beliefs, values, and moral
principles by which we determine what is
right or wrong
“The Dalai Lama teaches
an ethical code that, whether or
not we believe in the Tibetan
Buddhist religion, provides
guidance for successful
communication.”
(Beebe & Ivy, 2004, p 7)
Why Study Communication?

To improve in these
areas:



Employability
Relationships
Physical &
emotional health
Communication Models

Human communication as ACTION





Source
Receiver
Message
Channel
Noise
(Beebe & Ivy, 2004, p 11)
Communication Models

Human Communication as INTERACTION


Feedback
Context
(Beebe & Ivy, 2004, p 13)
Communication Models

Human Communication as Transaction
(Beebe & Ivy, 2004, p 14)
Communication Models

Human Communication as TRANSACTION



Simultaneously interactive
Meaning is based on mutual, concurrent sharing
of ideas and feelings
This model most accurately describes human
communication
(Beebe & Ivy, 2004, p 14)
Communication
Characteristics



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
Inescapable
Irreversible
Complicated
Emphasizes
content and
relationships
Governed by rules
“A Helical Model of Communication
Shows that communication never
Loops back onto itself. It begins at
the bottom and expands infinitely as
the communication partners contribute
their thoughts and experiences to the
exchange.”
(Beebe & Ivy, 2004, p 16)
Communication
“Principles for a lifetime”
1.) Be aware of Your Communication
2.) Effectively Use and Understand
Verbal Messages
3.) Effectively Use and Understand
Non-Verbal Messages
4.) Listen and Respond Thoughtfully
5.) Appropriately Adapt Messages
5 Communication Principles
to adhere to for a lifetime
Communication Principles
for a Lifetime
1.) Be aware of Your
Communication
with Yourself and
Others


Present when
communicating
Be aware of
communication choices
Communication Principles
for a Lifetime
2.) Effectively Use
and Interpret
Verbal
Symbols


Use appropriate
symbols
Accurately encode
and decode
messages
Communication Principles
for a Lifetime
3.) Effectively Use
and Interpret
Non-Verbal
Symbols


Primary way we
communicate
feelings and
attitudes
More believable
than verbal
messages
Communication Principles
for a Lifetime
4.) Listen and Respond
Thoughtfully to
Others



Listening looks easy
Develop sensitivity to
others
Being other-oriented
means considering
the needs, motives,
desires, and goals of
others.
Communication Principles
for a Lifetime
5.) Appropriately
Adapt Messages to
Others



Adapt to your
listeners
Adapt the structure
or organization of
what you say
Adapt the general
style of your
message
Communicating with others:
Interpersonal Communication

Interpersonal
Communication
occurs when we
interact
simultaneously with
another person and
attempt to mutually
influence each
other.
Communicating with others
Group & Team Communication

Groups have goals,
their members feel
they belong to the
group, and the group
members influence
others in the group.


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Small group
communication
Dyad
teams
Communicating with others:
Presentation Communication

Presentational
communication
occurs when a
speaker addresses
a gathering of other
people to inform,
persuade or
entertain.
RECAP CHAPTER ONE
“Principles for a lifetime”
1.) Be aware of Your Communication
2.) Effectively Use and Understand
Verbal Messages
3.) Effectively Use and Understand
Non-Verbal Messages
4.) Listen and Respond Thoughtfully
5.) Appropriately Adapt Messages
What questions do you have?
 Homework?
 Reading?
 Turn
in assignment?