FACULTY OF SCIENCE
ACADEMY OF COMPUTER SCIENCE AND SOFTWARE ENGINEERING
MODULE
PROJECT MANAGEMENT (DIT0090)
CAMPUS
APK
EXAM
15 OCTOBER 2012
DATE:
SESSION 17H30 – 19H30
ASSESSOR(S)
PROF M COETZEE
MR T LAVARACK
EXTERNAL MODERATOR
MR A MAGANLAL
DURATION
MARKS
2 HOURS
100
_____________________________________________________________________________
NUMBER OF PAGES: 7 PAGES
INSTRUCTIONS: ANSWER ALL THE QUESTIONS
1
IT DIPLOMA 2012 – MODULE 9
QUESTION 1
CHOOSE THE CORRECT ANSWER BY WRTING THE QUESTION NUMBER (1 - 10) AND YOUR
ANSWER (a,b,c,d) IN THE ANSWER BOOK.
1. A _________ is an endeavor undertaken to create a unique product, service, or result.
a) program
b) activity
c) project
d) operation
2. Which of the following is the first phase in the project life cycle?
e) Initiating
f) Kick-off
g) Closing
h) Planning
3. Which of the following is NOT a phase in the project life cycle?
a) Initiating
b) Closing
c) Kick-off
d) Planning
4. How
a)
b)
c)
d)
many phases does a typical project life cycle have?
2
4
6
8
5. Which of the following characteristics of a project is incorrect?
a) A project requires an organized set of work efforts.
b) Projects have a defined beginning and ending.
c) Projects are not subject to limitations of time and resources such as money and people.
d) Projects require a level of detail that is progressively elaborated upon as more
information is discovered.
6. The
a)
b)
c)
d)
Project Management Institute (PMI) published the following guide for project managers?
PM Guide
APM BoK
PMP Guide
PMBOK Guide
7. Which of the following is NOT a constraint on a project?
a) Profit
b) Schedule
c) Quality
d) Scope
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IT DIPLOMA 2012 – MODULE 9
8. Which of the following stakeholders is directly responsible for project results, schedule and
budget?
a) Programmer
b) Sponsor
c) Project Manager
d) CEO
9. Projects are completed on behalf of which stakeholder?
a) Programmer
b) Sponsor
c) Project Manager
d) None of the above
10. Which of the following properties is NOT used to classify projects?
a) Cost
b) Size
c) Application
d) Industry
11. Which of the following characteristics is NOT associated with a functional organization?
a) Each employee has one clear superior.
b) Resources are easily shared between departments and projects
c) Staff are managed by a person with expertise in their area.
d) Staff are grouped by areas of specialization.
12. The purpose of a project charter includes all of the following EXCEPT:
a) authorizes the project manager to proceed
b) develops a common understanding between the sponsor and the project team
c) quickly screens out obviously poor projects
d) describes skill sets needed
13) Within the project charter, the scope overview:
a) identifies the individuals who will serve as the sponsor and project manager)
b) describes the relationship of the project to other projects in the organization)
c) provides a high-level description of what needs to be accomplished and how it
will be done)
d) provides all of the financial justification for the project
14. Creating a realistic schedule is often an iterative process because several factors can limit
how fast a project can be completed. All of the following factors can limit how fast a project
can be scheduled and completed EXCEPT:
a) logical order
b) imposed dates
c) resource availability
d) quality control
15. Project quality tools such as a histogram, Pareto chart, and Failure Mode and Effect Analysis
(FMEA) are generally used in support of which of the following DMAIC phases?
a) Define
b) Measure
c) Analyze
d) Improve
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IT DIPLOMA 2012 – MODULE 9
16. Which of the following serves as a pre-condition that must be met in order for a project kickoff meeting to be successful?
a) An atmosphere of trust and relationship building should be set by all.
b) Project performance results should be calculated and made available to team members)
c) Compensation packages and benefits plans should be shared with all team members)
d) The meeting location should always be off-site
18. High-performing teams include members who typically hold which of the following values?
a) a high need for achievement
b) a strict adherence to their personal points of view
c) a commitment to self-promotion
d) a strong need for authority
19. Assembling the right quantity and variety of skills and experience for the project team can be
quite challenging. One strategy is to staff the project with a combination of experienced
and less experienced workers. All of the following are benefits associated with this
approach EXCEPT:
a)
It often costs less to use an inexperienced person
b)
The project manager can dominate the more junior team members
c)
It helps to achieve organizational learning
d)
The more experienced person can mentor the inexperienced person.
20. All of the following accurately describe earned value management EXCEPT:
a) It is used to objectively measure project performance and progress
b) It enables a project team to understand progress in terms of both cost and schedule
c) It is good for performance reporting but not for forecasting
d) It is in essence a decision-making tool.
[20]
QUESTION 2:
ANSWER THE QUESTION BY WRITING THE QUESTION NUMBER (1-10) AND true/false IN THE
ANSWER SHEET
1.
A portfolio is made up of a collection of projects and programs.
2.
A project never contains sub-projects.
3.
Unclear expectations can be a reason for project failure.
4.
Financial models cannot be used to help project selection.
5.
When prioritizing projects, the projects with the highest weights must always be done
first
6.
In a functional organization staff are grouped by areas of specialization and managed by
a person with expertise in that area. T
7.
In contrast to the case that exists with a legal contract, the parties to a signed project
charter are merely obligated to the spirit of the charter since specific details will certainly
change. T
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IT DIPLOMA 2012 – MODULE 9
8.
There is often terrific pressure to complete a project as quickly as possible. To confront
this pressure, a project manager should quickly promise to meet the deadlines requested
by the sponsor and then assemble a team to create the corresponding schedule. F
9.
When constructing a responsibility matrix or “RACI” chart, it is important to ensure that
only one person has primary responsibility for any activity. T
10.
The purpose of quality control on projects is to reduce the number of defects in
deliverables rather than to improve the project process. F
(10)
b) Draw a diagram that represents the relationships between Portfolios, Programs, Projects and
Sub-projects.
(5)
[15]
QUESTION 3:
a) List 5 behaviours or skills that a project manager should have.
 Demonstrates integrity
 Effective communicator
 People-oriented – facilitating and forceful
 Effective integrator
 Effective scheduler
 Handles project scope
 Achieves the right project quality
 Identifies and deals with project risks and opportunities
 Effectively procures project goods and services
 Maintains cost control
b) Give a diagram of how a functional organization looks like. List 2 advantages and 2
disadvantages that this organizational structure brings.
ADV
•
•
•
•
•
•
•
DISADV
• Each employee has two “bosses”
• More sources of conflict
• More meetings
• More challenges to control
5
(5)
(5)
Shared
resources
between
departments and projects
Good
cooperation
between
functional and project managers
High-quality decisions are well
received
Continued development of discipline
specific knowledge
Effective integration
Lessons learned shared effectively
Flexibility – weak, balance, strong
matrix
[10]
IT DIPLOMA 2012 – MODULE 9
QUESTION 4:
a) What is “scope creep”?
(1)
Scope creep – “adding features and functionality (project scope) without addressing the effects
of time, costs, resources, or without customer approval.” PMBOK® Guide
b) Name and describe two elements of a project charter.
(4)
[5]
QUESTION 5:
In the project planning process, all the different project stakeholders have to be identified and
added to a projects communications matrix.
a) Complete the following projects communications matrix by filling in the three missing
headings.
Stakeholder
Share With
Owner
(3)
b) As the project manager for the FIFA 2010 World Cup, you have to select two stakeholders to
add to the projects communications matrix completed in a).
(2)
[5]
QUESTION 6:
a) As the project manager in charge of building a new stadium for the 2010 FIFA World Cup, you
have to create a Work Breakdown Structure (WBS) before you can create the project scope,
schedule etc.
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IT DIPLOMA 2012 – MODULE 9
Create a WBS (in any format) that has at least four high level components (which each have sub
components).
(6)
b) Match up the following WBS terms with their definitions by writing the number (1-4) and the
corresponding letter (a-d) from the table below.
1)
2)
3)
4)
a)
b)
c)
d)
WBS dictionary
WBS component
Rolling wave planning
Work package
a form of progressive elaboration planning
a document that describes each component in the WBS….includes a brief scope description,
defined deliverable(s), a list of associated activities, and sometimes other information
a deliverable … at the lowest level of each branch of a WBS
an entry in the WBS that can be at any level
(4)
[10]
QUESTION 7:
Given the following diagram where the duration of activities are shown – eg the duration of B is 3
days.
a)
Give a definition of the term “critical path”.
(2)
Critical path – “…the sequence of activities that determines the duration of the project…the
longest path through the project.” PMBOK® Guide
b)
Calculate the critical path for the given diagram – show your calculation.
C - F - H - I = 23
(3)
[5]
7
IT DIPLOMA 2012 – MODULE 9
QUESTION 8:
a)
Give a detailed explanation of RACI.
•
[5]
RACI – Responsible, Approve, Consult, Inform
Responsibility assignment matrix (RAM) – “a structure that relates the project
organizational breakdown structure to the work breakdown structure … each component of the
project’s scope of work is assigned to a person or team.” PMBOK® Guide
QUESTION 9:
a) During the planning stages a project, the costs of the project need to estimated. Three
methods exist to estimate costs. Match the estimation method with its definition by writing the
number (1-3) and the letter (a-c) from the table below in the answer sheet.
1) Analogous estimating
2) Parametric estimating
3) Bottom-up estimating
a)
b)
c)
an estimating technique that uses parameters such as size, weight or complexity from a
previous similar activity as the basis for estimating the same parameter or measure for a
future activity
a method of estimating a component of work. The work is decomposed into more detail.
An estimate is prepared of what is needed to meet the requirements of each of the lower,
more detailed pieces of work, and these estimates are then aggregated into a total quantity
for the project
an estimating technique that uses a statistical relationship between historical data and
other variables to calculate project costs
(3)
b) When estimating the costs for a project, why is it important to provide supporting details with
the cost estimation?
(2)
[5]
QUESTION 10:
a) All projects operate under an element of risk. To make risk identification easier, three
categories of risks have been defined. Name and briefly describe the three categories of risks.
(6)
b) When responding to risks, various strategies can be employed. List four such strategies.
(4)
[10]
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IT DIPLOMA 2012 – MODULE 9
QUESTION 11:
a)
Give 5 characteristics of High-Performing Project Teams.
[5]
QUESTION 12:
a)
Name and describe 2 Quality Control Tools.
[5]
TOTAL: 100
9