The Solution is SHRM Pamela J. Green, SPHR | Chief Membership Officer ©SHRM 2009 ©SHRM 2009 Agenda • About SHRM • Affiliated Chapters • SHRM Globally • HR Certification Institute and SHRM Foundation • SHRM’s Mission • Serving the Professional • Advancing the Profession • Q&A • Contact SHRM ©SHRM 2009 2 About SHRM • Founded as the American Society for Personnel Administration (ASPA) in 1948. • ASPA became the Society for Human Resource Management in 1989 to reflect the organization’s broadening scope. • Since SHRM’s 50th anniversary in 1998, the membership has grown from 90,000 to more than 250,000 today. • Members represent all functional areas, industries and titles. • Membership is individual. • Discounted student membership is available for individuals who are enrolled in a minimum of 6 credit hours per semester. • Active members who may be transitioning between jobs and are up for renewal may qualify for a one-year free membership. ©SHRM 2009 3 About SHRM • October 1, 2008 – Laurence (Lon) O’Neil took the helm as SHRM’s new President and CEO • His extensive experience includes executive-level human resources and corporate positions at forprofit and not-for-profit organizations, both in the United States and abroad. ©SHRM 2009 4 SHRM Globally • SHRM is the world’s largest professional HR association. • Members reside in all 50 states, Washington, D.C., US Territories and in more than 140 countries. • SHRM now has an office in Mumbai, India, and operates under the name of SHRM India. • SHRM also has a representative office in Beijing, China, that helps identify opportunities and build relationships. • SHRM is a member of the World Federation of Personnel Management Associations (WFPMA) and the Coalition of Human Resource Management Associations (COHRMA). ©SHRM 2009 5 Mission 250,000 members strong, SHRM is the world’s largest association devoted to human resource management. SHRM’s mission is: • To serve HR professionals by providing the most comprehensive and credible information, resources and education • To advance the HR profession by promoting HR’s contribution to strategic business decisions and influence on U.S. federal, state, and local policy issues ©SHRM 2009 6 Serving the HR Professional Countless, credible resources for HR professionals • • • • • • Wide array of professional development products and services World-class conferences Easy access to expert HR advisors Comprehensive website > Research articles > Legal and regulatory news > Metrics calculators > Effective practices > HR jobs Award-winning publications Abundant networking and volunteer opportunities ©SHRM 2009 7 Serving the HR Professional Discounted for members Approved for PHR®/ SPHR®/ GPHR® recertification credits SHRM Member Benefit • 24/7 access shrm.org. • Log in to access member protected pages on the Web site by using your eight-digit member ID number and password. • If forgotten, your member ID can be e-mailed to you 24/7. • In addition to this webcast, the SHRM Member Services Guide is a great summary of benefits, and is located at shrm.org/memberkit. ©SHRM 2009 8 Templates and Tools www.shrm.org/templatestools/toolkits Online Toolkits • • Get information on 100+ popular HR topics, all compiled in one easy-to-view page on SHRM.org Discover answers to basic questions or complex matters involving topics ranging from the American Disabilities Act to COBRA to workplace security “My SHRM membership gives me a sense of security; I know who I can turn to.” — Joanna Markle Member since 2008 ©SHRM 2009 9 Templates and Tools www.shrm.org/templatestools/expressrequests Express Requests • • • A self-service tool that allows you to request and receive information on a wide variety of HR topics via email Express Request responses are available 24/7 Topics include > > > > > Audits, attitude surveys, behavioral interviewing Salary surveys Seasonal topics Links to law firms' newsletters; directories for locating employment lawyers for each state HR competencies, HR career development and more ©SHRM 2009 10 Templates and Tools www.shrm.org/templatestools/samples Comprehensive Sample Databases • • • • Policies > Includes a full-length sample employee handbook Forms > Sample forms for processes ranging from hiring to disciplinary actions and creating mission statements Job Descriptions > Search by title, function, or industry > Samples from a cross section of employers, company size, and industries PowerPoint Presentations > Organized by topic, these presentations can be downloaded and modified to fit your organization’s needs ©SHRM 2009 11 HR Disciplines www.shrm.org/HRdisciplines HR Disciplines • These online communities provide the latest news, research articles, webcasts, and discussion forums for each discipline: > > > > > > > > > > > > > Benefits Business Leadership Compensation HR Consulting Workplace Diversity Employee Relations Ethics & Sustainability Global HR Labor Relations Organizational & Employee Development Safety & Security Staffing Management Technology ©SHRM 2009 12 Templates and Tools www.shrm.org/templatestools/samples/metrics HR Metrics Calculators • Enhance productivity and minimize costs by calculating: > > > > > > > > > > Absenteeism Rates Cost per Hire FTE Calculation Human Capital ROI Health Care Costs Per Employee Revenue/Profit Per Employee Training Costs Per Employee Time to Hire-fill Turnover Workers’ Compensation Cost Per Employee ©SHRM 2009 13 Expert HR Advisors www.shrm.org/templatestools/askanhrexpert Make an informed decision with help from the HR Knowledge Center • Get comprehensive answers to your questions on a wide range of topics from general HR practices to new regulations and policies • Experienced, certified HR experts have access to multitudes of information including, SHRM’s 4,000-volume library and journal collection, our publications, HR Libraries from the Bureau of National Affairs, and hundreds of credible resources • Contact the HR Knowledge Center by: Phone: +1-800-283-7476, available 8:30 a.m. to 8:00 p.m. ET > E-mail form: www.shrm.org/templatestools/askanhrexpert > ©SHRM 2009 14 Award-winning Publications www.shrm.org/pubs • • • • HR Magazine® HR News (online only) HR Week (email) Staffing Management magazine • SHRM ® Legal Report • Research Quarterly • HR Discipline e-newsletters ©SHRM 2009 15 Research and Surveys www.shrm.org/research • Surveys > • Polls > • Briefs and reports on current and future trends Regular polls of our members’ thoughts and current practices Workplace Visions > This newsletter explores developments in the economy, demographics, society, politics and law, science and technology and globalization and their potential implications for work, human capital and the HR profession. ©SHRM 2009 16 Research Tools www.shrm.org/research/benchmarks Customized Benchmarking Services • SHRM Benchmarking Reports can help you: > Justify additional HR staff > Defend recruiting and HR budgets > Make the case for better 401(k) matching > Devise competitive health care plans • Customize your report according to industry and company size, and choose from more than 140 available metrics “The information I get from SHRM helps me determine what we need to do and the steps we need to follow. ” — R. Schaeffer Greene Member since 1982 ©SHRM 2009 17 Research Tools www.shrm.org/research • SHRM Leading Indicators of National Employment (LINE) > • Labor Market Outlook > • covers the service and manufacturing sectors on key areas for recruiting each month The LMO survey examines hiring trends across a six-month spectrum Comp Data Center > With more than 140 metrics from over 5000 organizations in its benchmarking database, SHRM offers objective data on some of the most important issues facing HR and organizations today. ©SHRM 2009 18 Careers www.shrm.org/jobs HR Jobs • • The largest online job board in the HR profession Available to members and non-members • Job seekers are able to: Search open positions > Create cover letters and resumes > Apply for jobs > Manage employer responses > • Recruiters are able to: Post job openings > Manage job postings > Receive applications > ©SHRM 2009 19 Advocacy www.shrm.org/advocacy Get Involved • • • • • Stay on top of the most current legislative information—both federal and state Take an active role in shaping laws that directly impact HR professionals Participate in the political process through the HRVoice program and website Get direct links to state legislative pages Write state legislators directly from SHRM.org ©SHRM 2009 20 Networking www.shrm.org/communities • HR Talk® Discussion Forums • Access and listing in the online membership directory • Meet fellow members at conferences, seminars and town hall meetings throughout the country • Local SHRM chapter meetings • Coming soon … SHRM Connect, a new social networking community for members ©SHRM 2009 21 Volunteer Opportunities www.shrm.org/communities • Web-based Mentoring Program • Special Expertise Panels • Peer Reviewer • Volunteer Media Resource • Speaker • HR Voice • Local Chapter Volunteer ©SHRM 2009 22 Webcasts www.shrm.org/multimedia/webcasts Webcasts – Learn at your Desk or on the Road • • • • • Learn new HR information right at your desk Most are FREE for SHRM members More than 40 per year Participation earns recertification credits Archived for viewing at your convenience “It’s hard to imagine working in HR without this valuable resource.” — Brooke Kaercher, PHR Member since 2005 ©SHRM 2009 23 Education www.shrm.org/education • SHRM Seminars HR Generalist (best selling program) > FMLA, ADAA, Labor Relations > Base and Incentive Comp programs > Essentials of HR > • SHRM Executive Education Driving Talent Sustainability > Leadership Development for HR Professionals > Executive HR Network Summits > • SHRM Business Education Earn your strategic management recertification credits by taking one of more of ten courses offered, including: > Managing Individual & Organizational Change > Creating an HR Strategy > The Legal Environment for HR Professionals ©SHRM 2009 24 Education www.shrm.org/education • SHRM e-Learning 100 courses available online > Easy way to earn 1.25 credits per course toward recertification > eTranscript keeps track of completed courses and total recertification credits earned > • Corporate Training for your company SHRM® Essentials of Human Resource Management > HR Generalist > HR in Alignment (a more advanced HR generalist program) > Business Education for HR Professionals > • HR in the Federal Sector > provides federal HR professionals and federal contractors with a comprehensive overview of key HR federal sector competencies ©SHRM 2009 25 World-Class Conferences www.shrm.org/conferences SHRM Conferences • • • • • • • Employment Law & Legislative Conference > The latest on the public policy and legislative agenda (March, Washington, DC) Global Conference & Exposition > Networking and concurrent sessions with an international focus (March) Staffing Management Conference & Exposition > The only SHRM conference dedicated to helping HR professionals who specialize in talent management (April) Annual Conference & Exposition > The world’s largest HR conference (June 28 – July 1, 2009, New Orleans, La.) Strategy Conference > High-profile, relevant topics for senior-level HR professionals (Oct 6 – 8, 2009, Phoenix, Ariz.) Workplace Diversity & Exposition > For professionals with responsibilities in diversity issues and training (Oct 19 – 21, 2009, San Diego, Calif.) Leadership Conference > Invitation-only conference for SHRM volunteer leaders (November 2009, Arlington, Va.) ©SHRM 2009 26 2009 Annual Conference www.shrm.org/conferences/annual Join your fellow HR professionals in New Orleans, June 28 – July 1, 2009. ©SHRM 2009 • Find sustainable HR solutions that address your individual issues as well as today’s significant business and economic challenges. • Stay on top of the latest legislative efforts. Hot topics to be covered include FMLA, labor, immigration, employment law, new HR developments and policy updates. • Gain access to the best minds in HR to discuss today’s top issues and get your questions answered around downsizing, rising healthcare costs, compliance, talent management . 27 Advancing the Profession • Set the agenda for the HR profession. • Ensure HR is recognized for its contribution to organizational success. • Enhance the capability and credibility of the HR profession. • Create communities for the exchange of business ideas and the development of professional relationships. ©SHRM 2009 28 Advancing the Profession • The “Advance the Profession” campaign is an education/awareness campaign about the value and importance of the HR profession and is targeted to HR professionals and non-HR audiences (business leaders, opinion leaders). • TV commercials appeared on CNN, Fox Business News, and Fox News, as part of an HR national awareness campaign—a first for the profession • The commercials promoted the value of HR on topics debated in the 2008 presidential election cycle • On Inauguration Day, SHRM ran ads in USA Today, The Washington Post, and The New York Times ©SHRM 2009 29 Chapters www.shrm.org/chapters Join a SHRM Affiliated Chapter • Provides a network of professional peers you can turn to for support • Helps you establish relationships and contacts with your local HR community • Excellent way to gain valuable information on state and local labor market conditions and issues • Unique opportunity to develop leadership skills ©SHRM 2009 30 Membership www.shrm.org/join SHRM Membership Nets Positive ROI • Save time • Learn and share best practices • Validate decisions • Save your organization money • Create or enhance HR’s strategic value in your organization ©SHRM 2009 31 Human Resource Certification Institute www.hrci.org Certifying body for the PHR, SPHR, GPHR and California state-specific exams • • • • • Has certified more than 93,000 HR professionals in over 70 countries Member discounts available on exam fee and learning materials through SHRMStore Ability to test your knowledge using the online assessment exam Testing centers located all over the world Exams offered each May/June and December/January ©SHRM 2009 32 Certification www.hrci.org Prepare for certification with these self-directed learning tools: • SHRM Learning System® – For the Professional in Human Resources (PHR®) or Senior Professional in Human Resources (SPHR®) certification exams. Those that use this consistently exceed the national pass rate. • SHRM Global Learning System® – HR professionals with international and cross-border responsibilities can prepare for the Global Professional in Human Resources (GPHR®) exam • California Learning System® – HR professionals who practice in California or do business within the state gain information about laws and practices to prepare for PHR-CA/SPHR-CA exams ©SHRM 2009 33 Recertification www.hrci.org • • Certification expires 3 years from the date of your exam For recertification, 60 credit hours must be earned, options include: > > > > > > • Teaching an HR class or training session: 1 hour taught = 1.5 credit hours awarded On-the-job experience: Credit awarded for first-time work activity, if it broadens your knowledge of the field of HR Research/Publishing: Conduct research, write, or publish for the industry Leadership: Your external leadership activities Professional Membership: Become a member of a national HRrelated professional association and earn credit hours Mentoring and more! It is also possible to recertify by retaking the exam ©SHRM 2009 34 SHRM Foundation www.shrm.org/foundation • • • • • • Research grants Effective Practice Guidelines - free to members Regional Scholarship program ($100,000 annually) shrm.org/foundation/educationgrants.asp Educational DVDs Online guide to HR academic programs Annual giving campaign ©SHRM 2009 35 FAQs Q. My company paid my membership. What happens if I leave jobs? A. SHRM membership is individual, so your membership follows you. Please make sure to keep your contact information current, especially when leaving jobs! www.shrm.org/memberrecord. Q. Where can I get a listing of all SHRM Member Resources? A. Visit the Member Kit www.shrm.org/memberkit for a quick overview. Q. How do I request what e-mails I do or don’t want to receive? A. SHRM tries to send each member information that could be relevant to them based on the member profile. (Please visit www.shrm.org/memberrecord to update your information.) However, you know best what is of the most interest to you. At the bottom of every e-mail, there are links to allow you to customize your email preferences. ©SHRM 2009 36 FAQs Q. As a member of SHRM, am I automatically a member of a local chapter? A. No. Membership in SHRM is separate from membership in a local chapter. Each chapter has its own membership application process and dues structure. Read more at www.shrm.org/chapters. Q. As a member of my local chapter, am I automatically a member of SHRM? A. No. To join SHRM, please go to www.shrm.org/join. Q. When I join a local chapter, should I notify SHRM? A. Yes. Once you become a member of your local chapter, please contact the SHRM Member Relations Team at memberrelations@shrm.org or call us at (800) 283-SHRM to update your member record. This is important because your local chapter receives financial support from SHRM based on membership. ©SHRM 2009 37 Contact Us For more information, please contact Pamela J. Green, SPHR Pamela.green@shrm.org Or shrm@shrm.org ©SHRM 2009 38