All4Students Ultimate Portal for Students. This document presents All4Student group’s project contents and work plans. Felix Huguenin-Virchaux, Ulugbek Kamilov, Hamidreza Khadem, Kazim Rehman, Peyman SafarzadehSamarghandian, and Achraf Tangui. 1/12/2010 Page 1 of 9 All4Students.ch Project Planning Contents Project Content ............................................................................................................................... 3 Executive Summary ..................................................................................................................... 3 Service Description ...................................................................................................................... 3 Overview.................................................................................................................................. 3 List of Services ......................................................................................................................... 3 Further developments ............................................................................................................. 4 Management Team ..................................................................................................................... 4 Marketing .................................................................................................................................... 4 Overview.................................................................................................................................. 4 Market identification ............................................................................................................... 4 Market Analysis ....................................................................................................................... 4 Porter’s 5 forces framework .................................................................................................... 4 SWOT analysis ......................................................................................................................... 6 Marketing strategy .................................................................................................................. 6 Collaborations and Strategic Partnerships .................................................................................. 7 Implementation Plan ................................................................................................................... 7 Financing ..................................................................................................................................... 7 Opportunities and Risks .............................................................................................................. 7 Work Accomplished......................................................................................................................... 7 Background.................................................................................................................................. 7 Work on Portal ............................................................................................................................ 7 Working Methods ........................................................................................................................ 8 Work Plan for the Coming Semester ............................................................................................... 8 References ....................................................................................................................................... 9 Other materials ............................................................................................................................... 9 2|Page All4Students.ch Project Planning Project Content Executive Summary All4Student.ch has an ambition to become the principal site visited by students in Switzerland. It aims at providing all relevant information and tips relevant for students, a unique portal that contains information is normally scattered across several other web sites. The available services of All4Student.ch range from public transport schedules, intelligent calendar designed and adapted for students to support their academic success, accommodation finder, job search tool, night life planner, directory of past internship and exchange reports and tips, previous years exams database sorted and structured to simplify browsing, private tutor hire and search tool, and relevant interesting deal finder. Additionally the idea of a dating platform for students hosted on the portal is considered. Unlike current traditional community sites, which lack offers directly targeted to students, and traditional student sites, which lack the community based approach found in many of the Web 2.0 portals like Facebook™, All4Student.ch is designed to keep user informed as well as motivated to contribute and communicate. The idea is to create a reward/bonus system that will push users to become active members of the community. In a country where the student community counts up to 117’000 people, with only few dedicated sites, we believe there is a room for a new entrant that will focus on meeting the needs of all these consumers. Service Description Overview This section describes the services that All4Student.ch will hold on its site. A short description of each service is also given. List of Services Keeping in mind that we want our users to have easy access to our services and not be overflowed by information we have decided to concentrate ourselves to a number of selected services. A detail of each one of these services is given below. Internship / job offers This service will have a listing of current internship and job offers on the market. Companies will have the choice to limit their offers to certain institutes and faculties so that only registered students of selected institutes and faculties can see them. Organized directory of past exams Here students will find past exams of the subjects that they are interested in. The exam directory will be organized in function of the institute, school, faculty and year of study. Forums The point of the forum is that students help each other. For example, if a student has doubts about the class he/she wants to takes he/she can post a message on the forum and those students that have experience with that class can give him/her guidance. Automatic scheduling This is a calendar which can automatically add the time table of classes on to it given the name of the class. The calendar will be intelligent so that searches can be made by the name of professor or part of the class name. Also all core classes can be automatically added if the student is registered and updates his/her information. 3|Page All4Students.ch Project Planning Night life This section will keep the students up to date on what’s happening and where to go. Night clubs, bars, restaurants, etc. can be rated by students and therefore students decide what’s “in” and what’s “hot”. Tutoring This section will help students find “tutor students” and vice versa. We also plan on adding a rating system here so that students can rate their tutors. Instant tandem This service will allow users to look for online tandem partners and instantly contact them to have an online conversation using their IM (skype, MSN etc.) account. We think these services are the most attractive to students. We do however plan on adding additional services if the demands are favorable and if the service is of value to the student community. Further developments Additional services that we would like to add in the future upon further market study and user interest are: Good deals A place where students can share the best deals they have found. Internship and exchange reports Submitted by students and a source of reference for others. Organized and presented in a structured and easily browsable manner. Dating Transport time tables This will give a listing of the timetables of all public transports including night buses. These services will be studied and eventually launched after the start of the portal. Management Team Here experience and skills of the team members will be discussed. Marketing Overview Market identification Market Analysis We used two methods to analyze the market situation: Porter’s 5 forces framework and the SWOT analysis. Whereas the 5 forces framework will focus on the industry the SWOT analysis will focus on the internal and external risks and opportunities. Porter’s 5 forces framework 4|Page All4Students.ch Project Planning Using this framework we break down the analysis into 5 different elements. Threat of new entrants There are many factors which make the threat of new entrants fairly high for this market. Firstly, websites are not economies of scale nor do they require heavy capital investment. A website can initially be started for under CHF 200 a year1. However, for a commercially oriented website a company might want to have their own dedicated servers, high bandwidth connections and eventually an office. Though that brings the price up it is still very low compared to any traditional non e-market. Secondly, even though there might be some proprietary product differences they are not highly differentiable from rival products. Just about all of the free services provided by any website can usually be easily copied by another website or an equally interesting alternative is proposed. For example there are tons of websites today that propose free space to upload photos, videos, documents, emails, etc. Another factor which pushes the threat of new entrants up, are the almost non-existent switching costs for customers. The users can stop using a website without losing much. Most of the time there is no loss at all for the user. Bargaining power of supplier The bargaining power of the supplier which in our case could eventually be the host of our website is very low. There are numerous hosts to choose from and the competition among them is fairly intensive. In Switzerland itself webhosting.info reports 420 hosts and this number goes to 23’823 for the US2. The other supplier for our product will be the students themselves as they are expected to contribute to the growth of our portal. Their bargaining power solely depends on how much we motivate them to participate so again it is quite low. Bargaining power of buyers Once again we can consider two types of buyers. Our main buyers will be the companies which would like to target students and advertise to them through us. Given the number of websites that exist on the internet their bargaining power is high. The other “buyer” to whom we are “selling” our services for free are students. They too have a vast choice of websites to choose from, including a few that might seem similar to our portal. Threat of substitutes As mentioned before there are numerous websites on the internet and this also applies to the number of new websites which keep growing. DomainTools3 gives an estimate of 116’421’420 total active domains out of which 144’629 are new domains registered just on the single day of 14-03-2010. This suggests that a website can be easily supplanted by a new comer if competitive advantage is not kept. Therefore, the threat of substitutes is very high. 1 Domain name registration costs around $10 and web hosting from $75-200 depending on the traffic. Estimates given by various webhosting and web design services. Ex: www.webpagefx.com 2 http://www.webhosting.info/webhosts/globalstats/ 3 http://www.domaintools.com/internet-statistics/ 5|Page All4Students.ch Project Planning Intensity of rivalry From the above study one would rightly suppose that the intensity of rivalry in this market is quite high. Indeed, that would be the case if All4students.ch were to cover a more global area. However, considering the region where All4students.ch focus’s which is Switzerland and more precisely the French part of the country there are only two well known competitors, students.ch and etudiants.ch. In a survey4 in which we asked students if they used such websites only 5% of the respondents claimed to use it frequently and only 17% said they use such websites from time to time. At the same time 80% of the respondents said they would use a website if all of the services which we would like to integrate into our portal existed on a certain website. This leads us to think the intensity of rivalry is low to medium. SWOT analysis Strengths The strengths of our project can be broken down into the following factors: o Founders are all students and therefore well aware of their own needs as students. They know what the currents student oriented websites lack and what is attractive for their comrades. o Given that there are only a few members the organizations is dynamic and will easily adapt to currents needs. o The team is located right at the heart of one of the Switzerland’s educational hub. With EPFL, UNIL and IMD, Lausanne has three big players in the vicinities. Weaknesses o Unknown entity for the moment. It will take some time to get the word out to students and have a following. o Students will be reluctant to sign-up and share their personal information with us. Opportunities o Our survey results show that there is a big demand for a portal which offers the services that we propose. o Internet is a fast growing market and there is still some place for new businesses. Threats o Possible legal copyright issues with user shared content. o Inability to protect user data due to weak security system o Reputation is volatile. A few bad experiences can destroy the overall value o High competition with other startups. Marketing strategy o o 4 A - Attention: attract the attention of the customer. I - Interest: raise customer interest by focusing on and demonstrating advantages and benefits See survey questions, results and graphs in annexe 6|Page All4Students.ch o o o Project Planning D - Desire: convince customers that they want and desire the product or service and that it will satisfy their needs. A - Action: lead customers towards taking action and/or purchasing. S – Satisfaction: satisfy the customer so they become a repeat customer and give referrals to a product. Collaborations and Strategic Partnerships Here we explain how the values for our users will be created and relevant partnerships that will add the complimentary value for our service. Implementation Plan The most important activities and milestones for the development of the business are discussed here. Financing In this section financial planning of our enterprise will be presented. We will cover our source of income and the capital needs of the company. Opportunities and Risks Here we cover specific opportunities and identify main challenges (SWOT analysis). Work Accomplished Background From the beginning of the semester and with the help of regular meetings and brainstorming we have slowly concretized out product idea. Initially, we started with the idea of developing an online scheduling tool to help students easily organize their personal schedules (code named ScheduleMan by our team). This fills the need which has not been efficiently met yet. Logically, building on the idea of making life of students easier, we have decided to work on an online portal which would serve the student community by offering a lot more than just personal timetable generator. Work on Portal First of all we have given our portal a name. We plan to call it All4Students. Afterwards we considered and identified possible revenue sources which are: Ads: banner ads hosted on our portal. Sponsors: companies which would like their logos permanently on the site and will have special privileges. Transaction fees: We are planning to charge certain amount of money for some transactions made on our portal. Ex: Student hires a private tutor through our page. We have also made a list of services that we plan to offer: ScheduleMan: semi-automatic scheduling of individual class time tables. Tutoring: sign up as a tutor, or look for a tutor. 7|Page All4Students.ch Project Planning As a complement to our services the following helpful information and services will also be provided on the portal: Job offers: companies and individuals can post their job offers free of charge. Night life: information on different night clubs and events in the city and surroundings. Good deals: a place where students can share the best deals they have found. Internship and exchange reports: submitted by students and a source of reference for others. Organized and presented in a structured and easily browsable manner. Past exams: organized in a manner to simplify access and research. Dating: We plan to offer student dating portal with tips on dating and actually connecting individuals. Working Methods As a common base for our work the group members have jointly decided to use a blog5. On this space we can all save the work that is to be shared among all members. General discussions and organization of group meetings will also be done through the blog. It has been decided for compatibility reasons that everyone will use Microsoft office to write the project report and use a “.doc” extension. Standard MS Office fonts and styles will be used (e.g. Title, Heading 1, Heading 2 and etc). To keep track of the advances a version number will be added to the report. Every time someone modifies the report he will increment the number. For example if the name of the original report is “reportSM v1.0.doc”, when someone adds or modifies the report he will then save and upload the file to the blog with the name “reportSM v1.1.doc”. Work Plan for the Coming Semester We eks Dates Weekly program 1 04.01 10.01 Exams 2 11.01 17.01 Exams 3 18.01 24.01 Exams 4 25.01 31.01 Exams 5 01.02 07.02 Holiday 6 08.02 14.02 Holiday 7 15.02 21.02 Holiday 5 Deadlines Meeting with supervisor Our blog is public and can be accessed via the following link: http://blogs.epfl.ch/strategy. 8|Page All4Students.ch We eks Dates Weekly program 8 22.02 28.02 Subgroup work + Weekly meeting 9 01.03 7.03 Subgroup work + Weekly meeting 10 08.03 14.03 Subgroup work + Weekly meeting 11 15.03 21.03 Subgroup work + Weekly meeting 12 22.03 28.03 Subgroup work + Weekly meeting 13 29.03 04.04 Implementation of subgroup's work +Weekly meeting 14 05.04 11.04 Send the report to the supervisor 15 12.04 18.04 Corrections + Weekly meeting 16 19.04 25.04 Corrections + Weekly meeting 17 26.04 02.05 Send the final report Project Planning Deadlines Meeting with supervisor During these weeks arrange a meeting with the supervisor (week 8 to week 11). Subgroup's deadline First deadline During these weeks arrange a meeting with the supervisor (week 14 to week 16). Final deadline References Porter, M.E. (1979) How competitive forces shape strategy, Harvard business Review, March/April 1979 Other materials 5 forces icons have been broken down from the “Porters_five_forces.PNG” image available from Wikimedia Commons 9|Page