Linda Ld Jacobson, APR 4525 Marbella Circle, Fort Worth, Texas 76126 (817) 228-1862 lindald.jacobson@gmail.com LinkedIn, Twitter, Website PUBLIC RELATIONS CORPORATE COMMUNICATIONS MARKETING COMMUNICATIONS Accredited, award-winning public relations and communications professional who possesses exemplary storytelling and editorial skills. Successful track record of delivering innovative, proactive communication projects on time and within budget at Fortune 100, 200 and 500 organizations. By targeting the story to the right audiences, including the right key messages, I help an organization protect its brand, retain customers and employees, and position the organization to achieve identified business objectives. PROFESSIONAL EXPERIENCE Chief marketing officer CTC, Inc., Rail engineering firm, specializing in highway-rail grade crossings Communications manager for Texas GE Transportation, Locomotive manufacturer PTC program communications manager (contract) BNSF Railway, Class I railroad employing 42,000 employees 2012 - present 2012 2009 - 2011 Lecturer, Mayborn School of Journalism The University of North Texas, Four-year university with more than 36,000 students Fall Semester 2009 Principal Que Public Relations, Boutique public relations agency specializing in strategic planning, integrated marketing communications and corporate communications 2006 – 2009 Director, media communications CAVOK Group, Aerospace firm offering consultation in FAA certification and customization of maintenance programs for commercial and regional air carriers Writer | editor – Safety, Training, Security and Aeromedical Allied Pilots Association, Trade union for American Airline pilots 2004 – 2005 2002 – 2004 KEY CAREER ACCOMPLISHMENTS Slashed trade union association costs by more than $60,000 by successfully implementing an innovative database solution for departmental documents. Database was later adopted by all departments, saving more than $100,000 (aviation). Drafted and issued the Allied Pilots Association’s accident investigation report of Flight #587 to the National Transportation Safety Board (NTSB) by forging relationships with key subject matter experts. This report posted to the NTSB docket on schedule and resulted in positive media coverage for the union (aviation). Successfully managed the Severe Acute Respiratory Syndrome (SARS) crisis internally by issuing twice daily hotline updates for American Airline pilot members, resulting in an 80-percent increase in telephone contacts (aviation). Branded aerospace company and rolled out ad campaign to industry publications, resulting in 30-percent increase in name recognition along with endorsement by the Federal Aviation Administration. After the company was sold, the CEO retained me to strategically plan and implement internal communications (aviation). For a U.S. Class I railroad, led internal communications on a multibillion dollar initiative. Strategically branded the initiative, developed strategic internal communication plans, and then rolled out campaigns, using change management “best practices” among 13 geographically diverse teams (rail). Developed and produced Fortune 200 safety insert for employee magazine, as part of the organization’s strategic communication plan to raise awareness of safety processes and issues. Over a 5-year span, the organization’s accidents and incidents were reduced by a measurable amount (rail). LINDA LD JACOBSON, APR (817) 228-1862 PAGE 2 Developed and executed marketing | ad plan for locomotive manufacturing facility to assist in establishing high performance work teams (rail). Re-branded communication and signaling engineering start-up, creating marketing communications strategy and tactics. Results eliminated debt ($1M) and increased sales by $1M (rail) during 2-year period. Created and led community relations employee program that resulted in 750 employee hours contributed annually and more than $15,000 contributed annually (30 employee-company). EDUCATION AND ACCREDITATION Master of Journalism, journalism (strategic communications) University of North Texas, Denton, Texas Bachelor of Arts, English University of Iowa, Iowa City, Iowa Accreditation in public relations (APR) Administered by the Universal Accreditation Board LEADERSHIP ABILITIES Renaissance attitude; “can do” mindset Problem solver, attracted to the complex Quick learner Team player focused on business objectives Decisive self-starter Analytical and strategic thinker Consensus and relationship builder Thought leadership on communication channels Extreme organizational and time management skills Leads by example to encourage leadership innovation Strong interpersonal skills Respectful and engages team, using situational leadership JOB SKILLS Strategic planning Employee communications Experienced AP-style editor Exemplary storyteller Brand management Media relations Vendor management Marketing communications Change-management communications Desktop publishing (Adobe suite) and MS Office Design | html Technical writing | instructional design AWARDS 2013 AMCP Hermes Creative Award Honorable Mention (marketing collateral) AMCP Hermes Creative Gold Award (logo design) 2011 PRSA Bronze Anvil Award of Commendation (employee intranet) Telly Bronze Award (safety video) IABC Bronze Quill Award of Merit (internal employee campaign) IABC Bronze Quill Honorable Mention (internal video) 2008 IABC Bronze Quill Award of Excellence (employee newsletter) IABC Bronze Quill Award of Merit (identity) AMCP Hermes Creative Award Honorable Mention (identity) AMCP Hermes Creative Gold Award (branding) CONTRIBUTING AUTHOR “Widgets and why they’re important to PR” (Communiqué magazine, November/December 2008) “Take a sentimental journey: What sentiment analysis means for PR professionals” (PRSA Tactics, November 2009)