Agenda:
 Welcome & Introductions
 Brainstorm…Your experience with RRC participants
 Purpose of Session
 About RRC
 The culture and experience of participants/ clients
 Discussion
 Strategies for positive outcomes & engagement
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What has your experience been with RRC
participants?
What have you always wondered about when
you think about what RRC does?
Any questions you would like answered
today?
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The purpose of the session with the
RESOURCE administration diversity group is
to share about the RRC commitment to
diversity, community served, and share
strategies for positive outcomes by
participants/ clients , staff, and community
RESOURCE empowers people to achieve greater personal,
social, and economic success.
Our Commitment: Undoing Racism & Promoting Diversity
Discover Your Potential; Achieve Your Dreams
Mission is Achieved through the four centers of RESOURCE:
Spectrum Community Mental Health, Recovery Resource Center,
Employment Action Center, Minnesota Resource Center
Recovery Resource Center (RRC), a division of
RESOURCE, is a community-based behavioral
health and recovery services provider specializing
in clinical treatment, recovery maintenance, and
supportive services for men, women, and families
who have a significant history of chemical
dependency relapse and co-occurring mental
health issues, as well as serving women, men, and
families with a history of homelessness.
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RRC maintains a staff of approximately 55 FT & PT
staff and 15 on call staff
RRC maintains treatment clinicians, mental health
professionals, RN, psychiatrist, employment
counselors, recovery coaches, housing support, family
support, office support, etc
Management team maintains 1 Director, 2 Program
Directors, 6 Client Services Supervisors, 2
Coordinators, and 1 Operations Manager
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Demographics
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Gender, socioeconomics, race, ethnicity, previous
treatment participation, criminal history,
homelessness status
Resiliency & Strengths
Undoing Racism & Promoting Diversity
SAMHSA Definition of Recovery
A process of change through which individuals improve their health
and wellness, live a self-directed life, and strive to reach their full
potential.
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Health : overcoming or managing one’s disease(s) as well as living
in a physically and emotionally healthy way;
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Home: a stable and safe place to live;
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Purpose: meaningful daily activities, such as a job, school,
volunteerism, family caretaking, or creative endeavors, and the
independence, income and resources to participate in society; and
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Community : relationships and social networks that provide
support, friendship, love, and hope.
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Stages of Change -meeting clients/ families
where they are at & recovery is a process/
journey
Center wide evidence based practices include
Motivational Interviewing and Trauma
Informed Care
Examples of program/ service specific EBP
include: Seeking Safety, Celebrating Families,
T4C, Nurturing Parenting, Highreach
Learning
Assessment & Intake Services (Rule 25)
 Walk in and appointment assessment services
are provided to assist individuals in accessing
treatment services. Offered Monday – Friday.
 Orientation Groups and Individual sessions
provided to highlight services
 Engagement Group provided to participants to
help increase support and participation in
recovery
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Outpatient, Outpatient plus recovery housing,
Family Residential Treatment
Licensed by Minnesota DHS as rule 31
chemical dependency treatment providers and
certified in treatment for co-occurring chemical
dependency and mental illness
Reduce barriers to recovery and increasing recovery outcomes and
quality of life by providing treatment support and recovery
maintenance services.
Services address: chemical health, physical health, mental health,
obtaining and/or maintaining permanent employment, maintaining
stable housing, developing community support networks,
-Transitional
Housing
-Employment
Readiness Services
-Child Development
-Parenting & Family
Services
-Culturally Specific
Services
-Access & Linkage
to Services
-Therapy
-Medication
Assessment
-Medication
Management
Services
-Peer Support
-Linkage to
Community Support
& Resources
-Recovery Coaching
& Peer Mentoring
-Health Education &
Nursing Services
-Transportation
Assistance
-Financial Assistance
- Lifestyle Recovery
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Open-access and open-door services including a multiservice continuum of care (assessment, treatment, recovery
maintenance, and supportive services)
Individualized treatment planning
Commitment to hiring and retaining a diverse staffing
pattern: Staff: 54%; Management: 54%
Program design and development of culturally-responsive
services: based on client feedback, staff feedback, etc.
Evidence-based practices: RRC has identified and selected
evidence-based practices based on effectiveness with diverse
communities (example: motivational interviewing)
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Family outpatient and residential treatment – the only
provider in Minnesota to accept children up to age 17
Specializing in working with clients with a history of
relapse, recidivism, and chronic homelessness
Child Development and Family services
History of collaboration with community partners
Participant in Trauma Informed Care Learning Community
2012 recipient of the Circle of Excellence Award from
Minnesota Department of Human Services for high quality
services for public funded clients and innovation and
excellence in the areas of co-occurring treatment and family
recovery services.
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Undoing Racism & Promoting Diversity
Committees:
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Facilities Committee: Focused on ensuring the RRC facility and
transitional housing are representative of diversity.
Outreach Committee: Focused on gathering diverse resources for
our clients and community, and bringing them back to the team.
Staff Education Committee: Focused on developing staff diversity
education training.
Participant Education Committee: Focused on developing
participant diversity education training.
Racial Disparities Committee – Focused on exploring, identifying
and decreasing racial disparities in Treatment services.
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Culture
Diversity
 Streets
 Poverty
 Race
 Trauma
 Resiliency
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Strategy Overview
Discussion