DESIGN AND IMPLEMENTATION OF INTERACTIVE WEBSITE FOR INTERNET BANKING (A CASE STUDY OF UNION BANK OF NIGERIA PLC ENUGU) By ----------- --------------SUPERVISED BY -----------------A PROJECT RESEARCH SUBMITTED TO THE DEPARTMENT OF COMPUTER SCIENCE,------UNIVERSITY IN PARTIAL FULFILMENT TO THE AWARD OF BSc IN COMPUTER SCIENCE MARCH, 2012 APPROVAL PAGE This is to certify that this project written by ---------- with Registration Number ------ has been approved by the Department of Computer Science, ------ University ----, in partial fulfillment for the award of BSc in Computer Science. ……………………………. ………………. Date (Project Supervisor). ……………………………. Head of Department ………………. Date ……………………………. Dean Faculty of Natural Science ………………. Date ……………………………. ………………. External Supervisor DEDICATION I dedicate this work to Almighty God. Date ACKNOWLEDGEMENT Very sincerely, my first greeting goes ------------------- ABSTRACT This project was centered on interactive website for internet banking. The current process of over the counter banking and funds deposit, withdrawal and transfer is being operated manually and due to this procedure numerous problem are been encountered. A design was taken to computerized the manual process in order to check this problem. The problems were identified after series of interviews and examination of documents after which analysis was made and a computerized procedure recommended. This project will also suggest how to successfully implement the computerized procedure and to overcome the obstacle that would hinder the successful implementation of the system. The new system was designed using HTML and Microsoft asp.net server side scripting language. This language was chosen because of its easy syntax developing online based applications. and features for TABLE OF CONTENT TITLE PAGE CERTIFICATION DEDICATION ACKNOWLEDGEMENT ABSTRACT CHAPTER ONE INTRODUCTION 1.1 STATEMENT OF PROBLEM 1.2 PURPOSE OF STUDY 1.3 AIMS AND OBJECTIVES 1.4 SCOPE OF THE STUDY 1.5 LIMITATION OF THE STUDY 1.6 DEFINITION OF TERM CHAPTER TWO LITERATURE REVIEW CHAPTER THREE SYSTEM ANALYSIS AND DESIGN 3.0 INTRODUCTION 3.1 SYSTEM ANALYSIS 3.2. METHODS OF DATA COLLECTION 3.3. PROBLEMS OF THE CURRENT SYSTEM 3.4 OBJECTIVE OF THE NEW SYSTEM 3.5. MAIN MENU SPECIFICATION 3.6. OVERVIEW OF THE SYSTEMS FLOWCHART 3.7 SYSTEMS DESIGN 3.8 PROCEDURAL FLOWCHART CHAPTER FOUR SYSTEM IMPLEMENTAION 4.1. INTRODUCTION 4.2 JUSTIFICATION OF THE PROGRAMMING LANGUAGE USED 4.3 SYSTEM REQUIREMENT 4.4 SYSTEM TESTING 4.5 TRAINING AND RETRAINING OF STAFF 4.6 CHANGEOVER PROCEDURE 4.7 USER MANUALS CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMENDATION 5.1 SUMMARY 5.2. RECOMMENDATIONS 5.3 CONCLUSION References Appendixes CHAPTER ONE INTRODUCTION The greatest innovation that has taken place in the twentieth century is in the realm of information Technology. This is currently made possible by the introduction of the digital computers. communication communications. to This has been observed in the field of be This increasingly linkages inseparable often referred from to as convergence is driven by Technology and amplified by business trends the technology and business. Faster growth in network systems that use communication links to connect subsidiary system (nodes) which may send, receives, direct and redirect information to , fro, send and receive. Taking of the internet a couple of years ago would have sound like a fairytale but today the internet is pervasive in almost every field of human endeavour changing the fundamentals of how we conduct national as well as international businesses. Few years of its existence, the internet has shown that it can deliver the long sought after goal of electronic commerce. It is worth that companies in the developed countries world-wide have recognized the business potential of the internet and are getting connected to the network of networks in their millions. The financial organizations. prominent life institution Banking wire (Bank) constitutes for is one one of Socio-Economic of such the most grow and development in any given nation, it support and assists in the supply of long and short term loan, accepts both current sowings and fixed deposits, both foreign transactions, advice and facilitates transactions between client, workers, agents, firm, buyers and seller by providing payment services, not excluding the issue of undertaking risk on behalf of their clients, only to mention but a few. The internet having found its application and acceptance in the banking procession has particularly put the banking industry on an accelerating pace of development. The technological highway (the internet) has become an enabler for Banks in achieving high level productivity and in handing volumes of transaction which would have been impossible without the use of on-line banking (E-commerce). The technology facilitates linkages with clients both through the provision of information and quality service delivery, as well as in reducing barriers to entry into payment systems retail banking. Internet banking allows clients to engage in informal transaction relationship which would have taken long distance travels or movement of documents with the attendant risk of loss. With the online banking (internet) you can at your convenience, at home and at any time review account balances and transactions, transfer funds, receive and pay bills, down-load transaction services and contact customer services just to mention but a few. An over view of the benefits and prospects of the online banking suggest that for banks to be relevant to their customers in term of the services they provide in the twenty-five century and in the future, must append this services provided by E-commerce in the banking system in order to stay in competition. Now the on-line banking is the one thing bank should get up and invest in internet technology to reap bounteously the benefit accruing from internet banking. 1.1 STATEMENT OF PROBLEM The advances in the world of information technology it is almost recorded on a daily basis. Consequently, rendering former communication equipment obsolete as people tilt towards the use of improved electronics that support Ecommerce made possible through the use of the internet in the banking sector. Although a significant improvement has been recorded in the use and deployment technology in the banking industry over the last decades, most banks are still for form implementing technology based strategies able to see them through competition in banking markets. This may be as a result of lack of awareness, the inability to evaluate the benefit derived from the use of the recent technological development (internet) and capital shortage that may hamper the design and subsequent implementation of the technological tool hence denying customers of this advance services and their flexibility, choice and convenience associated with the internet banking. The advantages offered by these toll calls for a review of an existing automated system and subsequent design and implementation of interactive web-site that facilitates the use of the internet to be appended or designed to improve the existing system. 1.2 PURPOSE OF THE STUDY To investigate the lacks of the current automated system in terms of modern technology appliances that support internet banking services and suggest ways of up dating them. To improve in the speed, effectiveness, efficiency and convenience in business transaction. To design and implement a computer software to solve this problem and rendering the services. To design a friendly web-site that graphically advertises goods and services provided by the institute on web pages. To carry out a feasibility study on the organization for the purpose of installing an on-line banking. 1.3 AIMS AND OBJECTIVES The aims and objectives of this work is that when the system become operational it will Increase the operational efficiency and accuracy. Generate consistent, Accurate, timely and pieliable reports or information for effective control in internet banking. Provide the use of account ID and password for the customer. Improve in current automated system that support internet banking service. Permit the use of card pin and other relevant data for E-commerce validation. Permit on-line time data storage and information retrieval 1.4 SCOPE OF THE STUDY This study and subsequent design of the computer software is limited to the (union bank of Nigeria, Enugu.) Although limited to the above organization, the finding, design and implementation of the software is likely to be applicable to other owned organization. 1.5 LIMITATION OF THE STUDY Hard time is not a new phenomenon to an ordinary Nigeria but to the student researcher, it is even worse. Time and finance posed a lot of constraints to the work. Consequently, difficulties were encountered during the collection of primary data. Most of the administrators, system engineers and clerks visited reluctantly refused interview for one reason or the other and being referred to, fro, the organization from one personnel to the other not excluding even security men. Books related to this topic are relatively scarce and could only be gotten from the internet, which took a lot of time and money. However, with persistence and perseverance reasonable facts were finally obtained. 1.5 DEFINITION OF TERMS INTERNET The internet is global network of computers. LAN Local Area Network MAN Metropolitan Area Network WAN Wide Area Network NT Network Termination PIN Positive Intrinsic Negative WEB The newest and friendliest face to the internet made of pages of information about the institution it represent. Virtual World: As electronic simulation experienced via a head mounted eye goggle and wire doting enabling the end use to interact in realistic three dimensional situation. Analysis: The methodical investigation of a problem involving the separation of the problem into smaller related unit for further study. Computer – base: computer oriented problem solving. Format: The arrangement of data. Software: A set of logical instruction designed for the computer. File: is made up of field and records. Database: Set of several permanent files integrated into a single file, which is available for many different use? Process: A systematic sequence of operation. Program: Series of instruction that is given to the computer Computer: Is an electronic device capable of accepting inputs processing, storing and outputting information in human readable form. Network: The inter-connection of computers. Window: a type of operating system. Real time: A computer that gives immediate result of the processed data. On-line: That can be accessed at any given time Password: A set of code that gives you access to a computer resources. E-banking: Banking done with high computer means of transferring data. Telemetric: The use of telephone line couple with the computer in providing services. CD ROM: Compact – disk read only memory.