Toward a Theory of Sociotechnical Change
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• Understanding the place of technology in our lives and in our society.
• Examples from three technological advances:
• The safety bicycle
• Bakelite plastic
• Fluorescent bulbs
• Technology and society are human constructs
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• Dutch engineering student in the 1970s
• Drawn to Science Technology Society movement (STS)
• Risks of nuclear energy
• Environmental degradation
• Followed Social Construction of
Technology apprach (SCOT)
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• Tried to dissolve STS boundaries
– Seamless web
• Abhorred linear thinking
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• Technological inventions are created within society; cannot be viewed distinctly
• Gives three concrete stories and ties them in to their societal frameworks
• Keywords:
• Relevant Social Group
• Interpretive Flexibility: Closure/Stabilization
• Technological Frame
• Power
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• Early 19 th century, Baron von Drais’ draisenne
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• Early 19 th century, Baron von Drais’ draisienne
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
10
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
11
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
12
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
13
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
14
• Relevant user group – are the social groups centered around the technology, in this case, the Ordinary bicycle.
– Users: Young men of means and nerve
– Non-users: Everybody else
– Manufacturers: industrialized machine industries de-stabilized by Franco-German war
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• Interpretive flexibility – the definition of the artifact according to the relevant user group
– For young men of means and nerve – it is a working technology, slightly dangerous, but that was, partly, the point.
– For everybody else – it is a non-working technology. It was unsafe.
– For manufacturers – how do you develop it for wider use?
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
16
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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The Social Construction of
Bakelite
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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Lone inventor?
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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Two New Concepts
• Technological Frame
• Degree of Inclusion
But first, some background to the story of
Bakelite…
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
22
What is Bakelite?
• Trademark for a molding material patented by
Baekeland in 1907
• Formed in condensation reaction that occurs when phenol and formaldehyde are combined
• Insoluble, infusible, and unaffected by other chemicals
• First truly synthetic plastic
• Moldable but hardens
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
23
Precursors to Bakelite and
Relevant Social Groups
• Old “Plastics”
– Resin, horn, tortoiseshells, ivory, etc. (luxury market)
• New Plastics Made from Natural Materials
– Rubber – useful but ugly
– Celluloid – useful but flammable
• Search for Synthetic Plastics
– Concern about scarcity of natural resources
– Precursors created demand for consumer products (emergence of new social group)
– Phenol-formaldehyde experiments
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
24
Discovery of Bakelite
• Turn-of-the-Century
• Phenol-formaldehyde research in disarray
• Baekeland tries to find patterns in chaos
• Applies for patent for product he calls
Bakelite:
– Product A: Liquid
– Product B: Elastic
– Product C: Hard yet gummy
– Product D: Hard and insoluble
• Laboratory notes show he was interested in commercial applications
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
25
“Technological Frame”
• Each relevant social group has own
Technological Frame
• Builds when relevant social groups interact around an artifact
• Provides the goals, ideas and tools needed for action (solving problems)
• Outcome is constrained by the social group, but outcome is not predetermined.
• Also applies to non-technical groups such as consumers, managers, politicians, etc.
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
26
“Degree of Inclusion”
• As actors can be members of more than one relevant social group, they can also be influenced by more than one technological frame
• “Degree of inclusion” in a technological frame depends on extent to which an actor’s interactions are structured by that frame
• Bijker: Innovation often comes from inclusion in more than one technological frame
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
27
Baekeland’s Inclusion in
Technological Frames
• Photochemist
– Experience as photochemist (inventor of photographic paper) led him to attempt to map all possible variables of the phenol-formaldehyde reaction
• Electrochemist
– Interested in producing raw materials for industry
(not consumer products)
• Businessman
– Interested in whether processes can be scaled up
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
28
Museums
Early Contacts with Industry
Consumers
The Social
Construction of Bakelite
Patent
Litigation
Industrial
Designers
World War I
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
Collaboration with Industry
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The majesty of daylight
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• Lightbulbs invented in 1880 by Edison
• This chapter focuses on 1938-1940s
• Interplay between INDUSTRY,
GOVERNMENT & CONSUMERS
• Engineers had devised fluorescent lighting long before the socially constructed final product appeared
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• 1890s
• MAZDA LIGHTING
– Comprised GE and Westinghouse
• UTILITIES
• FIXTURE MANUFACTURERS
• PUBLIC
• GOVERNMENT
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
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• 1901
• GE, Westinghouse, Others
• Others consolidate into National Electric
Lamp Company.
• GE provided capital by purchasing 75% of stock
• GE owns 97% of U.S. electric lighting market
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
33
GENERAL ELECTRIC:
Antitrust/Mergers/Cross-licensing
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
34
• Private companies, collective organizaton
• Organized as licensees of Mazda
– Dependencies
– “Understandings”
• Utilities promoted Mazda lamps
• Mazda promoted higher consumption
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
35
• No electric co. made accessories
• RLM Standards Institute
– Established industry standards
– Favored Mazda
• (who happened to collaborate in the standardization)
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
36
• Despite Great Depression—belief in technology
• Technology was the buzzword
– Object, process, knowledge, symbol
• Electricity—Symbol!
– Sense of wonder
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
37
• http://xroads.virginia.edu/~1930s/DISPL
AY/39wf/front.htm
• Utopian
• Introduced new technologies, including fluorescent lighting —an opportunity!
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
38
• Originally for tint lighting—specialty
• High-efficiency daylight fluorescent
• “3 to 200 times as much light for the same wattage”
• “Amazing efficiency”
• “Most economical”
• “Indoor daylight at last.”
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
39
• Utilities feared lost revenues
– Tried to emphasize the “tinted” aspect
• Even Mazda was concerned
– How long would this bulb last?
• Independents
– Hygrade-Sylvania
• Public
• Fixture Makers
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
40
• April 24-25, 1939 in Cleveland
• “Fluorescent Council of War”
• Create High-Intensity Daylight Lamp
• Nix High-Efficiency Lamp
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
41
• GE’s power continues through WWII
• 2 lawsuits involving GE were dismissed because they “interfered with the war effort”
• Military was using fluorescent bulbs
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
42
• Transitive capacity to harness the agency of others to comply with one’s ends.
• Is exercised, not possessed
• Previously—
– Economists would talk of technology without mentioning social power
– Sociologist would not discuss technological power.
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
43
• Reaching closure, where interpretive flexibility is reduced, is the first step of semiotic power.
• Which means:
– More people in a relevant social group
– New relevant social groups
– Elaborating the meaning of artifacts
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
44
• Stabilization results in fixity of meaning
• Fixity of meaning represents power.
– Shapes technological frames which specify actions of relevant social group members
• Constrain actions (no high-efficiency bulbs)
• Enable actions: routines, patents
• Removes controversy from history
– GE ads for high-intensity
Wiebe Bijker: Of Bicycles, Bakelites, and Bulbs. Rene
Aranzamendez, Ellen Bahr, Paul Debraski
45