Webcast & Webinar Strategies for Advocacy The Internet Advocacy Roundtable Get Your Message Above the Noise Vodium at a Glance • • • • Based in Washington, D.C., 16th & K Founded in 2000 GSA IT-70 schedule holder Association, Corporate and Government clients • Education/Training, Conferences & Strategic Communications • Live Webcasts, Media on Demand, and Knowledge Management applications Vodium Customers Webinars with webconferencing Event that is typically: Live collaborative discussion using telephone for audio and Internet for slides Smaller audience size Reservationless service Only requires a browser & an Internet connection Well suited for interactive discussions and information sharing Webcasts - Vodium MediaPod® Synchronized Slides Video Event that is typically: Table of Contents Video Search Synchronized Transcript or Live Captions Polls, Surveys & Testing Highly produced In any single location, often at a hotel or in a professional studio Generally range from a single 1 hour presentation to multi-track conference Sometimes audio, but much more effective as a video presentation; also can incorporate slides, graphics, transcripts, documents, testing & certification Most effective for complex communications Can be live and/or on-demand Users ask questions via email or chat Knowledge transfer is from speaker to audience (one-tomany), though can be interactive through polls and surveys Uses of these communication formats Primary Drivers • • • • #1 - Easily Broaden Your Audience Engage your audience Transfer Knowledge Empower & Motivate Useful Activities • • • Drive Membership Fundraise Effect Policy Changes When is a Webcast Appropriate vs Webinar? • • • Is your presentation a less formal topically oriented discussion (webinar) or a more formal presentation (webcast) Webcast tends to be larger audiences – few hundred to thousands – better outreach capability Can you use video to enhance the message? – – – Who’s the messenger? Known/highly respected or dynamic personality Demonstrations using vignettes or scenarios will improve viewer comprehension Talking head personalizes the experience; viewers connect with speaker (70% of communication is nonverbal); helps ensure that audience is engaged Dr. Oz Demonstration… Live or On Demand? • Webcasts are either live and archived or archive only – – Live is more costly, and more risky; is only necessary in 2 cases » Time-sensitive information and/or » Desire for user interactivity such as live polling or Q&A Archive is typically more valuable » Improved cost-effectiveness » Easier to produce in advance and avoid glitches (more professional in appearance) » Viewers prefer to watch on their own time, often at home » Archive can be navigated so users can skip ahead as needed; focus on specific segments – knowledge resource DOL FairPay Demo Engage Your Audience! New ways to spice up your webcast… • Use Flash® – Games – Demos – Simulations – Eye-catching graphics – • (FDIC demo) – (Smithsonian Demo) Add Search – MediaMosaic Library – MediaTracker MediaPod Producer Self Service Web Authoring Tool • On-Demand Video • Synchronized Slides • Registration & Reporting • Polling & Quizzing • No Technical Background Needed • Completely Reservationless – Only a Browser Required Discussion Concepts/Use Cases • • • • • • • • Build a Community of Interest around the content (Drive audience up the “ladder of engagement”) Build a Resource Center – allow content repurposing/sharing Gather information from your audience – tether them to the experience using chat, polls, surveys, feedback Virtual Press Events (library of press conferences in addition to press releases) Conferences Lobby Days (prep audience in advance with presentations so discussions are more valuable) Activist Brainstorming sessions using Webinars Build Training Libraries Vodium Case Studies • DOL Fairpay • Discovery Channel • California Dental Association – Distance education for medical & dental professionals • Department of Interior – Conflict management training • Library Summary Video Webcasts can be a very compelling way to engage your audience and deliver knowledge, but viewers get bored easily so make sure your message is focused, crisp and well delivered – and don’t forget to gather information from your audience. Vodium Backup Slides Vodium MediaTracker Powerful Video Search • Enabling Powerful Video Search Functionality through popular browsers such as Google • Easy as 1 - 2 • Unlike other video search capabilities, Vodium MediaTracker takes the user directly into the targeted search in the video and the transcript Next Generation Webcasts • • • • • Flash® based solutions; flexible & dynamic interfaces Much higher quality production values Easily incorporate graphical simulations and gaming with video Content Analytics, interactions reporting Example: Smithsonian Galapagos lecture Turn Training into Knowledge… Training Work Vodium’s Platform Training Searchable Rich Media Libraries Work Vodium Services Live Webcasting Webcasting On-demand Hosting & Delivery Software Authoring Tools Polling & Testing Content Development Vodium Technology Platform Reporting Video Capture, Editing, Encoding & Delivery Captioning and Text Streaming Registration and Access Control Live Chat Audience Recruitment Video Search & Knowledge Management Knowledge Management Search across Video modules by spoken word Sort Results By Popularity, Relevance, Date Arrange all presentations in a easy to access library View Presentations By Topic, Speaker, Date, etc Vodium Applications Agenda Other 10% Vodium Strategic Communication 30% Solutions Takeaways Q&A Virtual Conference 20% Training 40% Vodium Markets Agenda Education 10% Vodium Solutions Takeaways Associations 20% Government 40% Q&A Corporate 30% Polling and Quizzing Polling and Quizzing • Responses to Questions • Graph Results • Keep the Audience’s Attention • Personalize Communications Vodium Chat Manager Chat Management Software • Embedded into live webcast • Supports 9 SMEs • Drag-and-drop questions into chat folders • Respond to one or many • Moderator screens incoming questions and decides which ones to display to audience Back Registration System On-line Registration • View Attendance Information on each Event • Capture Valuable Information on Attendees • Customizable Fields • Generate Customized Reports • Client Branding Back Reporting System On-line Reporting • Username & Password Protected • Downloadable to Excel • Summary of: • • • Number of views Average Viewing Duration Per Attendee Attendee List • Feedback • • Viewer Satisfaction Comments / Suggestions • Polling Back • • Responses to Questions Graph Results Audience Recruitment Audience Builder • Automatic Registration Confirmation • Scheduled email or phone reminders and thank yous • Those unable to attend are redirected to ondemand presentation Back Vodium Production Process 1 Capture & Encode 3 Incorporate & Associate Content Live webcast Pre-recorded video 2 Transcribe Internet access to live and on-demand events Synchronize in one interface: Streamed audio/video Slides Table of contents Transcript Key word search Back Publish 4 CD info pack 5 Host & Distribute Globally host and distribute content and applications