Unit 1.4 Making the Startup Effective 10 Questions The Marketing Mix Customer Service Downside Patent Enterprise Innovation Blue Skies Thinking Market Research Unique Selling Point (USP) Trademark Sizing up the business Businesses vary in size, from your small local corner shop or butchers… …to multinational chains such as Tesco and McDonald’s. The size of a business tends to be related to its type of ownership. Small business ownership There are two types of small private business ownership: the sole trader or proprietor – the ‘one person’ business; the partnership – between two and twenty people sharing ownership of a business. Sole Traders Sole traders are the most common form of business. In Britain, 63% of all businesses are owned and run by one person. Sometimes the sole trader, or proprietor, will need to employ other people, but often they work alone. Sole trader businesses typically include plumbers, florists, hairdressers, newsagents, electricians and photographers. The factors of production Choosing a trading name Sole traders can use their own name, or make up a trading name under which their business will be known. The name does not have to be registered, but it must be original. What’s in a name? Do you know the origins of the names of these famous British companies? Imagine you are setting up as a sole trader in one of these areas. Think of an original, suitable name for the business: Picture framing Photography Plumbing Hairdressing Cake-making Floristry Voice Data Fone: Provision of voice and data services by mobile phone His Master's Voice: The name was coined in 1899 as the title of a painting of a Jack Russell Terrier dog Nipper listening to a wind-up gramophone. Tesco: Name after the founders: T E Stockwell and Jack Cohen A risky business? In law, there is no distinction between a sole trader and their business; they are regarded as one and the same thing. The sole trader is therefore personally responsible for all activities and debts of the business. Sole traders have what is known as unlimited liability. This means that if their business fails, they would have to sell their personal belongings if necessary in order to pay off debts owed by the business. What do you think business debts might include? A risky business? Debts incurred in a business could include: capital borrowed from the bank money owed to suppliers employee wages. If these debts are not repaid, the sole trader can be taken to court and made bankrupt. Small-business owners therefore stand the greatest risk by putting their own money into the business. However, if the business is a success, it is the sole owner who gets all the profits! Sole trader advantages and disadvantages Small Business Ownership Sole Trader 1. 2. A sole trader business is owned by …….. Typical sole trader businesses include plumbers, …… and …….. Advantages Disadvantages They can make their own decisions They have to work long hours They keep all the profit they make It may be difficult to raise the money needed to start up They have unlimited liability: they are responsible for all debts It is easy to set up Business Name Origins Fred has just been made redundant. He has £10,000 of savings and decides to set up his own business. He calculates this is not enough to start-up his own firm. Unlimited liability He sets up as a sole trader and borrows £5,000 from his bank. He sets up “Removals R Us” and prospers for the first 5 years. Each year Fred keeps all the profit he makes. Then the housing market slumps and the firm starts to make a loss. Fred owes money to his suppliers the suppliers want paying! He has to close his business and sell all his business assets in order to pay the debts. Unlimited liability Unlimited But, there still isn’t enough money liability to pay all the debts. Mr Grumpy supplier is still wanting his money and there isn’t any! So what happens? Mr Grumpy supplier can then get paid! Fred’s family possessions HAVE to be used to pay off the debts. But poor old Fred is back to square one. Unlimited Liability Unlimited liability means that the owner of the business is responsible for paying the business debts. Using the information provided, answer the following question: What would happen if a sole trader could not pay the business debts? • • • • Business closes down Business assets are sold Money used to pay debts If not enough, personal possessions used Small business ownership There are two types of small private business ownership: the sole trader or proprietor – the ‘one person’ business; the partnership – between two and twenty people sharing ownership of a business. Partners usually sign a “Deed of Partnership” Partnership 1. 2. A partnership business is owned by …….. To identify how the profit and debts are shared, partners usually sign a ……… Advantages Disadvantages They share the decisions They have to share the profit they make The partners may disagree They have unlimited liability It is easy to set up They share the workload Examination Questions 1. a) b) c) d) 2. Alfie is a gardener and has run up debts of £50,000. In addition, he owes £10,000 to the bank. He invested £75,000 in his business. How much of the business debt is he responsible for paying? £75,000 £50,000 £60,000 £10,000 1 Mark Would you recommend setting up as a sole trader business? Give reasons for your decision and discuss the advantages and disadvantages in your answer. 7 Marks Large business types Along a typical high street there will be many different types of large businesses and organizations, including franchises, limited companies, co-operatives and businesses in the public sector. Each of these large business types involve different responsibilities and involvement for the owners. Limited companies Limited companies are very different from partnerships and sole traders. With a sole trader, the owner is the business. In contrast, limited companies are: owned by shareholders – people who invest money in shares of the company; run by directors – people appointed by shareholders to control and make the strategic decisions for that company. A limited company is therefore set up as a separate body from its owners. Limited liability Owners and shareholders in a limited company are protected by limited liability. This means that they have limited responsibility for the business debts. They cannot lose any more money than they have invested in the company, and cannot have their personal possessions claimed in order to pay back debts that are owed. For this reason, setting up a limited company is relatively low risk. How is this different from the responsibilities in sole proprietorships and partnerships? Setting up a limited company Unlike sole proprietorships and partnerships, which are simple to set up, limited companies must produce paperwork and follow certain procedures when setting up. All limited companies in the UK have to register with the Registrar of Companies at Companies House. In return, they are issued with a Certificate of Incorporation. This is an official document which shows that the company has come into existence. In addition, a limited company must produce: a Memorandum of Association, which states who they are, where they are based and what they do. Articles of Association – an internal ‘rulebook’, which sets out how the business will be run. Documentation Types of limited companies Have you ever seen the letters ‘Ltd’ or ‘PLC’ after a company’s name? Do you know what they stand for? There are two types of limited company: ‘Ltd’ or ‘Limited’ after a company’s name tells you it is a private limited company. ‘PLC’ after a company’s name tells you it is public limited company. Types of limited companies The difference between a private and public limited company lies in the ownership of their shares. In a private limited company there is restricted ownership. Shares in the company can only be sold if all the shareholders agree to it. Shares in public limited companies are sold on the London Stock Exchange and can be bought by members of the general public. A private limited company can start up with as little as £1 in share capital, whereas a public limited company must have at least £50,000 worth of shares to begin trading. Private limited companies Private limited companies tend to be smaller than public limited companies. The main shareholders in a private limited company are often also the directors of the company. Private limited companies typically include recruitment consultants, building firms, estate agents and caterers. Many private limited companies are family-run businesses. Why might people setting up a business decide to become a private limited company rather than form a partnership? Limited Companies 1. Limited Companies are owned by ………………... 2. The shareholders elect a …………….. to run the company. 3. Every year the directors hold an …………….. 4. Limited companies can be private (Ltd) or public (PLC). 5. A private limited company usually sells shares to ……………………….. 6. A public limited company sells shares on the Stock Exchange to the …………………. Annual General Meeting Friends and family Board of Directors Shareholders General public Fred has just been made redundant. He has £10,000 of savings and decides to set up his own company. He calculates this is not enough to start-up his own firm. He persuades his friends to invest in his company. They all buy £5,000 of shares each. He sets up “Removals Ltd” and prospers for the first 5 years. Each year the shareholders receive a share of the profit. Fred gets 2/5 and his friends get 1/5 each. Then the housing market slumps and the firm starts to make a loss. The company owes money to their suppliers the suppliers want paying! He has to sell all his company’s assets in order to pay the debts But, there still isn’t enough money to pay all the debts. Mr Grumpy supplier is still wanting his money and there isn’t any! So what happens? Mr Grumpy supplier doesn’t get paid! Fred’s family possessions are safe – they cannot be used to pay off the debts. Limited Liability Limited liability means that the owner of the business is NOT responsible for paying the business debts. The most they can lose is their investment. Using the information provided, answer the following question: What would happen if a private limited company could not pay the business debts? • • • • Business closes down Business assets are sold Money used to pay debts If not enough, debts are not paid Private limited companies: pros and cons Starter Activity … Sort the statements into three columns: Sole Trader Partnership Limited Company Complete the business ownership table and stick it in your exercise book Unlimited Liability and Limited Liability • If a business cannot pay their debts, the business goes into administration and the business assets are sold in order to pay the debts • If there is not enough money to pay the debts, a sole trader or a partnership must use their own savings to pay the debts (unlimited liability) • Shareholders in a company have limited liability and do not lose their personal possession Example: Sole Trader Unlimited Liability • £220,000 is owed by the sole trader • Assets are sold and £50,000 is available to pay the business debts • Sole trader will still owe £170,000 • The sole trader’s personal possessions must be sold to pay the £170,000 debt Example: Limited Company Limited Liability • £220,000 is owed by the limited company • Assets are sold and £50,000 is available to pay the business debts • The company will still owe £170,000 • The shareholders’ personal possessions cannot be sold to pay the debts Being a shareholder in a limited company reduces the risk compared to being a sole trader or partnership. You could lose your investment, but you will never lose your personal possessions. People that might be owed money by the company Unsecured Bank Loan £10,000 Supplier £8,000 Assets are sold and £50,000 is available to pay the debts. Who gets paid? Utility Bills £2,000 Secured Bank Loan eg Mortgage £200,000 Shareholders Who gets paid first? • Secured bank loan • Unsecured bank loan • Utility bills: gas, electric, water • Suppliers • Shareholders (if there is any money left) Page 98 and 106: Multiple choice questions Page 99: Read the case study and answer questions 1-3. 10 Questions Shareholder Dividend One person Board of Directors PLC 2-20 partners Ltd Limited Liability Unlimited liability AGM (Annual General Meeting) Legal Start-up Issues and Tax Lesson Objectives • Understand the need to create a suitable name • Understand the need for a new business to keep careful records • Understand the implications for a small business: VAT, income tax, national insurance and corporation tax Business Names • The name should be different from any other business • The name should promote the business • A limited company must register their name and the name must be unique • A private limited company must put “Ltd” after their name – this is a warning to other businesses that the shareholders have limited liability. Sole Traders: Limited Companies: Create a positive impression … Think of an Innovative Business Name: 1. 2. 3. 4. 5. 6. A Chinese restaurant A plumbing company A mobile disco A travel agency A butchers A hairdressers/barbers Your group has 3 minutes to think of a name When you set up a new business, you must register with HMRC (Her Majesty’s Revenue & Customs). Keeping Records Legally a business must register their business with HMRC (Her Majesty’s Revenue & Customs) and must keep the following records: • Details of revenue from customers • Details of all business costs A business must pay tax and how much they pay depends on: • The amount of sales each year • Whether or not employees work for the business • Whether the business is a sole trader or limited company Taxes are used to fund the Government owned Public Sector Public Sector Services • • • • • • • Education The National Health Service Defence: Army, Navy, Air Force Police Force Prisons Roads Payment of social security benefits Examples of Benefits • • • • • Unemployment benefit/Job Seeker’s Allowance Child benefit Pensions Incapacity benefit (disabled) Statutory sick pay (paid when you are ill) These are paid for through the National Insurance Contributions system – deductions are made from your wage/salary each month. Self employed people must also make National Insurance Contributions. The Public Sector and Benefits They are paid for by collecting taxes, eg: Petrol Tax Tax on cigarettes and cigars Stamp Duty Tax on alcohol Where taxpayers’ money is spent Match the amount to the heading 1. NHS 2. Defence 3. Social security payments 4. Education 5. Law and order £153 billion £96 billion £31 billion £32 billion £71 billion Where taxpayers’ money is spent 1. NHS £96 billion 2. Defence £32 billion 3. Social security payments £153 billion 4. Education £71 billion 5. Law and order £31 billion Where the taxes come from Match the amount to the heading 1. VAT 2. National Insurance 3. Corporation Tax 4. Excise duties (cigarettes and alcohol) 5. Income Tax £146 billion £48 billion £89 billion £76 billion £40 billion Where the taxes come from 1. VAT £76 billion 2. National Insurance £89 billion 3. Corporation Tax £48 billion 4. Excise Duties £40 billion 5. Income Tax £146 billion Income Tax • Sole traders and partners pay income tax on their earnings • All employees must have income tax deducted under the PAYE (Pay as you Earn) scheme Corporation Tax • Limited companies must pay corporation tax on the profit they make VAT (Value Added Tax) • Businesses must register for VAT if their sales are more than £68k a year • They must then charge 20% VAT on their prices National Insurance Contributions • Most employees must pay NICs to the government – this pays for the benefit system • Employers must make a contribution for every employee they have working for them Tax Mrs Wright’s Salary Total Pay £4,079 Tax National Insurance Contribution Teacher’s Pension Contribution £694 £307 £261 £1,262 Net Pay £2,817 Revision: Legal and Tax Issues Which ONE is a tax on earnings? Which is added on the price of goods and services? Which is a tax on profits and paid by companies? Which ONE pays for the benefits system? Which ONE his when 20% is added to the price of goods and services Which TWO taxes are deducted from Mrs Wright’s pay? Which ONE uses the PAYE system? Which ONE is a tax on company profits? Which ONE is a tax on income/earnings paid by sole traders and partnerships? Which ONE do sole traders, partnerships and limited companies have to pay if their sales turnover is more than £68,000? Which THREE are paid by Mrs Wright? Legal Issues: Revision Income Tax A tax deducted from employee’s wages. It is also paid by sole traders and partnerships. VAT A tax added on to the price of most goods and services. National Insurance Contributions A deduction from employee’s wages. It is used to help pay for the benefits system. Corporation Tax A tax on profits paid by all limited companies. The money collect from taxes is used to pay for the public sector and the benefits system. Complete the questions on pages 102 and 103 P. 103: Lara York (Royal Kare Computers) Question 1: Explain the type of tax and what the money is used for. Explain who will have to pay this tax in the business. Question 2: “Analyse”: Explain the advantages and disadvantages: Why is accurate record keeping essential? What are the disadvantages for Lara? Question 3: Give your opinion, then justify your opinion – explain all the advantages and disadvantages. Recruitment, Training and Motivating Staff • Staff may need to be recruited • Small businesses must appoint the most suitable staff • Staff must be trained to do their job properly • Staff must be motivated – they must want to work well for the business at all times Watch the DVD: “Talking Heads” Rank the 5/6 people in order of who you think will get the job. What stages are involved in recruiting a new member of staff? The Recruitment Process Person Job Description and Person Specification • Job Description – Detailed explanation of roles and responsibilities of the post advertised – Refers to post available rather than person • Person Specification – Sets out qualifications, skills, experience and personal attributes a successful candidate should possess – Vital tool in assessing suitability of job applicants – Refers to person rather than post In pairs: Produce a Job Description and Person Specification for a Business Studies Teacher Job Description Person Specification Work they have to do every day Work they have to do at home Qualifications required Characteristics required Experience required Business Studies Teacher Job Description • • • • • • • • Plans lesson Marks students’ work Attends parents evenings Registers students every day Cover absent staff Prepare students for examinations Take part in extra curricular activities Take on the role of a form tutor Business Studies Teacher Person Specification Essential • Teaching qualification • Degree in Business Studies • Ability to teach GCSE and A Level • Good communicator • Good discipline • Well organised • Excellent attendance and punctuality • Gets on with pupils • Good ICT skills Desirable • Further degree • Ability to teach ICT or another subject • Ability to offer extra curricular activities • Has a driving licence • Experience of teaching vocational subjects • Can inspire pupils • Would organise and help with trips Job Description Sky TV Documents used when applying for jobs Application Form (produced by the business) • Personal details • Work experience CV (Curriculum Vitae) (produced by the applicant) • Personal details • Work experience • Names of two referees Letter of Application (produced by the applicant) • Details of why you want the job Short Listing and Interviews • Applicants need to be assessed for their suitability for the job • Employers usually interview approximately 6 people • Interviews can be: face-to-face involve a test involve role play Laws Protecting Applicants Businesses cannot discriminate against people because of their: • • • • • Gender Disability Race Age Sexual persuasion Training Staff Induction • Training an employee when they start a new job. Eg tour of the building, meeting staff, explanation of equipment, health & safety procedures. On-the-job Training • Training that takes place in the workplace eg work shadowing. Eg mentoring, coaching. Off-the-job Training • Training that takes place outside the workplace eg college course. Eg college course, conference at a hotel. Headed Notepaper: Your address, telephone number, e mail, mobile phone number etc You start here Format for Letter of Application Test your Knowledge The tax that consumers have to pay on goods and services is called: a) b) c) d) Income tax Corporation tax VAT National Insurance Contributions Test your Knowledge The TWO taxes that employees have deducted from their wage/salary are: a) b) c) d) Income tax Corporation tax VAT National Insurance Contributions Test Your Knowledge What is the name of the tax that companies have to pay based on the profit they make? a) Income tax b) Corporation tax c) VAT d) National Insurance Contributions Test your Knowledge When a business is responsible for paying all their debts, they may have to sell their personal possessions to pay the business debts. This is called: a) Unlimited liability b) Limited liability c) Liquidation d) Bank loan Test your Knowledge The owners of a private limited company are called: a) b) c) d) Sole traders Stakeholders Directors Shareholders Test your Knowledge A private limited company must, by law, do which TWO of the following: a) b) c) d) Hold an AGM (Annual General Meeting) Put their prices up Take out a bank loan Produce an annual report for their shareholders Test your Knowledge The TWO most likely sources of finance for a sole trader setting up their business would be: a) b) c) d) Venture capital Bank loan Retained profit Using own savings