JOB DESCRIPTION
JOB TITLE:
PANTRY ASSOCIATE (NODS7)
STATUS:
LOCATION:
Non-Exempt full-time or part-time position covered by the Fair Labor Standards Act
(FLSA)
Rapid City Food Pantry or Sioux Falls Food Pantry
DEPARTMENT:
Operations
REPORTS TO:
Pantry Manager
JOB SUMMARY
The pantry associate position is responsible for all receptionist duties, guides clients through the pantry
program, and enters all client data into the reporting software.
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JOB RESPONSIBILITIES
Welcomes and processes all clients and greets all visitors.
Answers phones courteously and provides helpful information as needed.
Stocks and organizes pantry shelves and inventory.
Guides clients through the pantry program.
Enters all data into reporting software and creates reports.
Maintains all files, cards, and other documents.
Provides direction to volunteers, as necessary.
Maintains and cleans pantry area.
Practices food safety standards.
Other projects as assigned.
PHYSICAL
REQUIREMENTS:
Heavy Work: Heavy work involves lifting approximately 100 pounds at a time with
frequent lifting or carrying of objects weighing 50 pounds. If someone can do heavy
work, it is also determined that they can also do sedentary, light, and medium work.
QUALIFICATIONS:
Two years of relevant experience in customer service and data management is
required, along with skills in Microsoft Office.
Created on August 1, 2013
Updated on November 11, 2014
Page 1 of 2
© Feeding South Dakota
PERFORMANCE REVIEW
JOB TITLE:
PANTRY ASSOCIATE (NODS7)
REVIEW DATE:
EMPLOYEE NAME:
REVIEWER:
PERFORMANCE EVALUATION RATING SCALE: (enter the abbreviations listed below as appropriate for each item)
EE: Exceeds Expectations
ME: Meets Expectations
NI: Needs Improvement
JOB RESPONSIBILITIES
Welcomes and processes all clients and greets all visitors.
Answers phones courteously and provides helpful information as needed.
Stocks and organizes pantry shelves and inventory.
Guides clients through the pantry program.
Enters all data into reporting software and creates reports.
Maintains all files, cards, and other documents.
Provides direction to volunteers, as necessary.
Maintains and cleans pantry area.
Practices food safety standards.
JOB PERFORMANCE
Attendance—punctuality, and effective use of time.
Teamwork—shares ideas and requests assistance when necessary.
Relationships—positive client/agency, donor, and vendor relations.
Work Quality—accuracy, thoroughness, dependability of results.
Adaptability/Resourcefulness—ability to be self-directed and resourceful.
Assumes extra work on own initiative and adapts quickly to new responsibilities.
Dependability—carries out instructions and fulfills job responsibilities
accurately and efficiently.
COMMENTS:
EMPLOYEE SIGNATURE:
REVIEWER SIGNATURE:
DIRECTOR SIGNATURE:
Created on August 1, 2013
Updated on November 11, 2014
Page 2 of 2
© Feeding South Dakota