Principles and Practice of Marketing fourth edition DAVID JOBBER Chapter 19 Competitive Marketing Strategy D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill The strategic triangle Company Customers D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill Competitors Strategic thrust: the generic options Markets Products Existing New/related Existing New/related Market Market penetration or development expansion Product development D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill Enter new markets Attack strategies 4. Bypass attack 5. Guerrilla attack 2. Flanking attack Attacker 1. Frontal attack 3. Encirclement D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill Defender Some key European strategic alliances Companies Competitive area Electrolux-AEG Maerk-P&O Rolls-Royce-Pratt&Whitney GEC-Alstholm Hoechst-Mitsubishi Lufthana-United Airlines Nestle-Baxter Healthcare Nestle-General Mills Unilever-PepsiCo Household appliances Shipping services to Middle East Aero-engines Power engineering Disperse dyes Airlines Clinical nutrition Ready to eat breakfast cereals Develop & distribute tea based products in USA Pharmaceuticals Cars Sell disks on-line Computer & telecommunications products Glaxo-Roche Ford-GM Seagram-Bartelsmann Microsoft-BT D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill Build objectives Strategic focus Attractive conditions Growth markets Exploitable competitive weakness Exploitable corporate strengths Adequate corporate resources D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill Market expansion New users New uses Increased frequency of use Winning market share Product innovation Distribution innovation Promotional innovation Penetration pricing Competitor confrontation Merger or acquisition Forming strategic alliances Attack strategies 2 Flanking defence 3 Pre-emptive defence 1 Position defence Attacker 4 counteroffensive defence 5 Mobile defence D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill 6 Strategic withdrawal Defender Hold objectives Attractive conditions Market leader in a mature or declining market Costs exceed benefits of building D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill Strategic focus Monitoring the competition Confronting the competition Niche objectives Attractive conditions Small budget Strong competitors dominating major segments Pockets existing for profitable operations Creating a competitive advantage D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill Strategic focus Market segmentation Focused R&D Differentiation Thinking small Harvest objectives Attractive conditions Market is mature or declining (dog products) In growth markets where costs of building or holding exceed the benefits (selected problem children) Care of loyal customers Future breadwinners exist D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill Strategic focus Eliminate R&D expenditure Product reformulation Rationalise product line Cut market support Consider increasing price Divest objectives Attractive conditions Loss-making products or business drain on resources Often low share in declining markets Costs of turnaround exceed benefits Removal will not significantly affect sales of other products D Jobber, Principles and Practice of Marketing, © 2004 McGraw-Hill Strategic focus Get out quickly: Minimise the costs