• communications service provider
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Bell Canada Inception
1
For a few years, the senior Bell and his
friend and business associate
Reverend Thomas Philip Henderson
collected royalties from the lease of
telephones to customers in the limited
late-1870s Canadian market, who
either operated their own private
telephone lines or subscribed to a
third party telecommunications
service provider.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Carrier cloud
1
Carrier Cloud is a class of cloud that
integrates wide area networks (WAN)
and other attributes of
communications service providers’
carrier grade networks to enable the
deployment of highly demanding
applications in the cloud
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Carrier cloud History
1
But many businesses and other organizations
hesitated to move more demanding
applications from on-premise dedicated
hardware into private or public clouds. As a
response, communications service providers
started in the 2010/2011 time frame to
develop carrier clouds that address perceived
weaknesses in existing cloud services.
Weaknesses cited vary but often include
performance, availability, security and service
level agreements (SLAs).
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Residential gateway
1
One of the world’s first residential gateway
was developed for Italian
telecommunications service provider
Fastweb in 2001 as part of the launch of
the first commercial triple play service.
Using its fiber network, Fastweb delivered
voice, video and data services to a home
gateway device – the first with embedded
fiber termination – and enabled them to be
distributed around the home via set-top
boxes and routers.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Customer experience
With products becoming
commoditized, price differentiation
no longer sustainable, and customers
demanding more, companies –
particularly communications service
providers (landline, wireless,
broadband, cable, satellite, etc.) – are
focusing on delivering superior
customer experiences
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Telefónica Europe - Genie Internet and Genie Asia
1
After demerging from BT in 2001, the
European Genie business became the
basis of a central products and
services division called Products O2
and the Genie Mobile business was
re-branded to O2 Online which
continues in the UK as a mobile
communications service provider tied
to the O2 UK network
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Telecommunications service provider
1
Telecommunications service
provider
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Telecommunications service provider
1
A telecommunications service provider or
TSP is a type of communications service
provider that has traditionally provided
telephone and similar services. This
category includes incumbent local
exchange carriers, competitive local
exchange carriers, and mobile wireless
communication companies.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Telecommunications service provider
1
While some people use the terms "telecom
service provider" and "communications
service provider" interchangeably, the term
TSP generally excludes Internet service
providers (ISPs), cable companies,
satellite TV, and managed service
providers.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Customer-premises equipment
1
Customer-premises equipment or customerprovided equipment (CPE) is any terminal
and associated equipment located at a
subscriber's premises and connected with a
carrier's telecommunication channel at the
demarcation point ("demarc"). The demarc is
a point established in a building or complex to
separate customer equipment from the
equipment located in either the distribution
infrastructure or central office of the
Communications Service Provider.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Customer-premises equipment
1
CPE generally refers to devices such
as telephones, routers, switches,
residential gateways (RG), set-top
boxes, fixed mobile convergence
products, home networking adaptors
and internet access gateways that
enable consumers to access
Communications Service Providers'
services and distribute them around
their house via a LAN (Local Area
Network).
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Passive optical network - FSAN and ITU
1
Starting in 1995, work on fiber to the home
architectures was done by the Full Service
Access Network (FSAN) working group,
formed by major telecommunications
service providers and system vendors
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
KT Corporation - After KT-KTF Merger
November 11–12, 2010: As the official
telecommunications service provider for
the G20 Seoul Summit provided the heads
of states with powerful IT communication
services.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Voice over IP - United States
In the United States, the Federal
Communications Commission
requires all interconnected VoIP
service providers to comply with
requirements comparable to those for
traditional telecommunications
service providers
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Information Technology Association of America - ITAA Publications - ITAA E-Letter
1
ITAA published a series of newsletters. The
ITAA E-LETTER covers the issues of the
networked economy. These include coverage
issues such as information and
telecommunications public policy, as well as
pertinent news about the businesses of
electronic commerce, Internet service and
enhanced telecommunications service
providers. The ITAA E-LETTER is distributed
exclusively by electronic mail and available
for free
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
IT risk - European Union
1
Directive 2006/24/EC of 15 March 2006 on
the retention of data generated or
processed in connection with the
provision of publicly available electronic
communications services or of public
communications networks and amending
Directive 2002/58/EC (‘Data Retention
Directive’). Topic: Requirement for the
providers of public electronic
telecommunications service providers to
retain certain information for the
purposes of the investigation, detection
and prosecution of serious crime
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Information Technology Infrastructure Library - Other frameworks
1
The enhanced Telecom Operations
Map eTOM published by the
TeleManagement Forum offers a
framework aimed at
telecommunications service
providers. In a joined effort, TM
Forum and itSMF developed an
Application Note to eTOM (GB921)
that shows how the two frameworks
can be mapped to each other. It
addresses how eTom process
elements and flows can be used to
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Gartner Group
1
Research provided by Gartner is targeted
at CIOs and senior IT leaders in industries
that include government agencies, hightech and Telecommunications service
provider|telecom enterprises, professional
services firms, and technology investors
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Content delivery network - Emergence of telco CDNs
To address this, telecommunications
service providers (TSPs) have begun to
launch their own content delivery networks
as a means to lessen the demands on the
network backbone and to reduce
infrastructure investments.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
LG Optimus One - Primary configuration
1
The Optimus One 'P500' was the first
version offered for sale, with sales
beginning in South Korea in midNovember 2010. This GSM version of
the phone is sold by wireless
communications service providers in
Asia, Europe and Canada.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Tera-play
'Tera-play' is the next generation of
connectivity supported by communications
service providers
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Portugal Telecom
1
'Portugal Telecom (PT)' is the largest
telecommunications service provider in
Portugal. Although it operates mainly in
Portugal and Brazil, it has also a
significant presence in Guinea-Bissau,
Cape Verde, Mozambique, East
Timor|Timor-Leste, Angola, Kenya, and
São Tomé and Príncipe.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Communications service provider
1
A 'communications service provider' or 'CSP'
is a service provider that transports
information electronically, for example a
telecommunications service provider. The
term encompasses public and private
companies in the telecommunications service
provider|telecom (landline and mobile
telephone|wireless), Internet service
provider|Internet, cable television|cable,
communication satellite|satellite, and
managed services businesses.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Communications service provider
1
The term communications service
provider is now widely accepted as a
broad category encompassing all of
these businesses.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Internet telephony - United States
In the United States, the Federal
Communications Commission
requires all interconnected VoIP
service providers to comply with
requirements comparable to those for
traditional telecommunications
service providers
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Neuf Cegetel
1
'Neuf Cegetel' was a French Wireline
(networking)|wireline
telecommunications service provider
and a mobile virtual network operator
(MVNO)
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
EFTel - History
1
In August 2011, Eftel acquired wholesale
telecommunications service provider
[http://www.platformnetworks.net/ Platform
Networks Pty Ltd]. Platform Networks is a
Sydney-based growing wholesale
aggregator.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Crnogorski Telekom - T-Mobile
T-Mobile started its commercial
operations as the second mobile
telecommunications service provider in
Montenegro in 2000, four years after
the first mobile provider started
operations
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Telecom NZ
'Telecom New Zealand' is a New
Zealand-wide communications service
provider (CSP), providing fixed line
plain old telephone service|telephone
services, a mobile phone|mobile
network, an internet service provider
(through its subsidiary 'Xtra (ISP)|Xtra'),
and a major information and
communications technology|ICT
provider to NZ businesses (through its
'Gen-i' division). It has operated as a
publicly traded company since 1990.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
PCCW Limited - PCCW Global
PCCW Global is the international
operating division of HKT, Hong
Kong's premier telecommunications
service provider, which is majorityowned by PCCW Limited.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
TM Forum - IPsphere
The group said it was concerned with
quality, reliability and security interfaces
between telecommunications service
providers that were providing services for
the Internet.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Optimus Telecomunicações, S.A. - 1999/2013
The most curious thing is that Optimus
and the competitors are constantly
changing their tariff's conditions (prices to
other intra-network voice calls are
dropping, a 1500 SMS bonus for the same
network is being given, the usage of the
monthly fee is changing) like a kind of a
battle being held by the three Portuguese
Mobile communications service providers.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Intelligent network service
1
The intelligence is provided by network
nodes on the service layer, distinct
from the telephone exchange|switching
layer of the core network, as opposed
to solutions based on intelligence in
the core telephone exchange|switches
or telephone|telephone equipment. The
IN nodes are typically owned by
telephone
company|telecommunications
operators (telecommunications service
providers).
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Bell Mobility
In July 2006, Bell Mobility assumed
responsibility for the former Bell
Aliant|Aliant wireless operations in
Atlantic Canada as part of a larger
restructuring of both Bell and Aliant, and
continued to do business there as 'Aliant
Mobility' until re-branding as Bell in April
2008.[http://www.bce.ca/en/news/releases/
corp/2006/03/07/73404.html BCE and
Aliant form one of North America's largest
regional telecommunications service
providers]
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Service provider
A 'service provider' ('SP') is a company
that provides organizations with
consulting, legal, real estate, education,
communications, storage, processing, and
many other services. Although the term
service provider can refer to organizational
sub-units, it is more generally used to refer
to third party or outsourced suppliers,
including telecommunications service
providers (TSPs), application service
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Service provider - Types of service providers
1
*Telecommunications
service provider (TSP)
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Alliance for Telecommunications Industry Solutions
The Alliance for Telecommunications
Industry Solutions has more than 250
member
companies,http://www.atis.org/about/index
.asp including various telecommunications
service providers, equipment
manufacturers, and
vendors.http://www.atis.org/membership/m
embers.asp The ATIS encompasses
numerous industry committees and fora,
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Novus Entertainment
1
Novus is also in the business of leasing
dark fibre to other communications service
providers and to businesses.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Telus - Labour dispute
1
The company expressed concerns over content on the site,
saying it identified employees crossing picket lines and
encouraged disruptive behaviour, while the union alleged it
amounted to
censorship.[http://www.cbc.ca/canada/story/2005/07/24/telussites050724.html Telus cuts subscriber access to pro-union
website], CBC News, July 24, 2005Doctorow, Cory,
[http://www.boingboing.net/2005/07/24/phone-companyblocks.html Phone company blocks access to telecoms union's
website] boingboing, July 24, 2005 The British Columbia Civil
Liberties Association issued an official objection to the
unilateral blocking on July 26, stating Telus is leveraging its
power as a telecommunications service provider to censor a
specific group, shut down debate and limit the messages
conveyed about the current labour
dispute.[http://www.bccla.org/pressreleases/05telus.htm
BCCLA Denounces Blocking of Website by Telus], BC Civil
Liberties Association (press release), July 26, 2005 An Alberta
court injunction ordered the blocked website, Voices For
Change, to remove postings of Telus employee photos and
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
other intimidating
or threatening material
Local loop
1
In telephony, the 'local loop' (also referred
to as a 'subscriber line') is the physical link
or circuit that connects from the
demarcation point of the Customerpremises equipment|customer premises to
the edge of the common carrier or
telecommunications service provider's
network.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
G-Book - G-Link
1
In 2006, Japanese media reported that a
Lexus-branded cellphone was also being
produced with compatibility for the G-Link
system. This cellphone would be
produced in conjunction with the KDDI
telecommunications service provider.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Document - History
* radio and television
Telecommunications
Service Provider|service
provider
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Customer Experience Management
With Product (business)|products
becoming commoditized, price
differentiation (economics)|differentiation
no longer sustainable, and customers
demanding more, companies – particularly
communications service providers
(landline, wireless, broadband, cable,
satellite, etc.) – are focusing on delivering
superior customer experiences
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Hormuud Telecom - Overview
1
More than 3000 Somali people|Somali
investors have shares in Hormuud
Telecom. One of the leading
telecommunications service
providers (TSP) in southern and
central Somalia, the company offers a
variety of telecommunication
services such as Landline|fixed line,
GSM and data services.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Tweeting - Tweets
1
Tweets are publicly visible by default, but
senders can restrict message delivery to
just their followers. Users can tweet via the
Twitter website, compatible external
applications (such as for smartphones), or
by Short Message Service (SMS)
available in certain countries. While the
service is free, accessing it through SMS
may incur Telecommunications service
provider|phone service provider fees.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Common carrier - General
1
or good (economics)|goods, in the
United States the term may also refer
to telecommunications service
providers and public utility|public
utilities
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Service assurance
'Service assurance', in
telecommunications, is the application of
policies and processes by a
Communications Service Provider (CSP)
to ensure that services offered over
networks meet a pre-defined service
quality level for an optimal subscriber
experience.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Revenue assurance
In many telecommunications service
providers, revenue assurance is led by a
dedicated revenue assurance department.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Revenue assurance - Overview
1
It is used both to describe an activity
performed within telecommunications
service providers, and is a common
name for a small business unit
associated with that activity
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Revenue assurance - Overview
The sphere of influence described by
revenue assurance varies greatly between
telecommunications service providers, but
is usually closely related to back office
functions where small errors may have a
disproportionately large impact on
revenues or costs
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Revenue assurance - Overview
1
Revenue assurance is often regarded
by practitioners as a low-cost
mechanism to generate significant
financial returns for
telecommunications service
providers
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Network intelligence
It is currently being incorporated into a
wide range of applications by vendors who
provide technology solutions to
Communications service
provider|Communications Service
Providers (CSPs), governments and large
enterprises
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Counter-Terrorism Act 2008 - Photographs of police officers in public places
There are exemptions for communications
service providers, web caches and web hosting
services.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Grameenphone
'Grameenphone' () (Dhaka Stock
Exchange|DSE:[http://dsebd.org/displayCo
mpany.php?name=GP GP], Chittagong
Stock
Exchange|CSE:[http://www.cse.com.bd/ind
ex2.php?option=Quote%20Summarycmp
Name=GP GP]), widely known as GP, is
the leading telecommunications service
provider in Bangladesh
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Middleware (distributed applications) - Use of middleware
1
For Future Internet network operation
through traffic monitoring in Network
management|multi-domain
scenarios, using mediator tools
(middleware) is a powerful help since
they allow Telecommunications
service provider|operators, searchers
and service providers to supervise
Quality of service and analyse
eventual failures in
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Optical mesh network
Technological advancements in
optical transport equipment in the
first decade of the 21st century, along
with continuous deployment of DWDM
systems, have led
telecommunications service
providers to replace their SONET ring
architectures by mesh-based
architectures
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Optical mesh network - History of transport networks
1
in the first decade of the 21st century,
along with continuous deployment of
dense wavelength-division
multiplexing (DWDM) systems, have
led telecommunications service
providers to replace their SONET ring
architectures by mesh-based
architectures for new traffic
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Ciena
1
'Ciena Corporation' is a United Statesbased global supplier of
telecommunications networking
equipment, software and services that
support the delivery and transport of
voice, video and data services. Its
products are used in
telecommunications networks operated
by telecommunications service
providers, cable operators, governments
and enterprises. The company was
founded in 1992 and is headquartered in
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Content networking - Emergence of telco CDNs
To address this, telecommunications
service providers (TSPs) have begun to
launch their own content delivery
networks[http://blog.streamingmedia.com/
the_business_of_online_vi/2011/06/update
d-list-of-vendors-in-the-content-deliveryecosystem.html “Updated List Of Vendors
In The Content Delivery Ecosystem”] as a
means to lessen the demands on the
network backbone and to reduce
infrastructure investments.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Aircel
'Aircel' is an Indian mobile network
operator headquartered in Chennai, which
offers voice data services ranging
from postpaid and prepaid plans, 2G and
3G services, Broadband Wireless Access
(BWA), Long Term Evolution (LTE) to
Value-Added-Services (VAS). In 2006,
Aircel was acquired by Malaysia’s biggest
integrated communications service
provider Maxis (Maxis Communication
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Service (disambiguation) - Economics and business
1
** Communications service
provider (CSP), including:
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Service (disambiguation) - Economics and business
****
Telecommunications
service provider (TSP)
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Xeround
1
Xeround's product was initially used
by Telecommunications service
provider|Telecom providers,
including T-Mobile; in 2009 the
company added a MySQL front end to
its product,Derrick Harris, [
http://gigaom.com/cloud/forxeround-mysql-in-the-cloud-knowsno-bounds/ For Xeround, MySQL in
the Cloud Knows No Bounds], [
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Revenue Management - Developing Industries
* Mass
media|Media/Telecommunications
service provider|Telecom – a
promotion-driven industry often
focused on attracting customers with
discounted plans and then retaining
them at higher price points
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Network-neutral data center
While some data centers are owned and
operated by a Telecommunications service
provider|telecommunications or Internet
service provider, network-neutral data centers
are operated by a third party who has little or
no part in providing Internet service to the
end-user. This encourages competition and
diversity as a Server (computing)|server in a
colocation centre can have one provider,
multiple providers or only connect back to the
headquarters of the company who owns the
server.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
5ESS switch
The '5ESS Switch' is a Class 5
telephone switch|Class 5 telephone
electronic switching system
developed by Western Electric and
now sold by Western Electric's
descendant, Alcatel-Lucent. This
Digital data|digital telephone
exchange|central office telephone
circuit switching system is used by
many telecommunications service
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
NetScout Systems, Inc.
1
'NetScout Systems, Inc.' is a provider
of integrated computer network
performance management products.
NetScout products include packet
Sniffer and nGenius packet flow
recorder. It is headquartered in
Westford, Massachusetts and has
approximately 800 employees.
NetScout serves the enterprise
community, government agencies and
telecommunications service
providers.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Telephone company
1
or 'telecommunications operator', is a
kind of communications service
provider (CSP) (more precisely a
telecommunications service provider or
TSP) that provides telecommunications
services such as telephony and data
communications access
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Network resource planning - Next generation services
Many Communications Service
Provider|communications service
providers - from Wireline
(networking)|wireline, wireless, broadband
to Next Generation Networking|next
generation carriers - are introducing nextgeneration services such as interactive
video over cell phones and multi-user
conference calling
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Independent agencies of the United States government - Examples
*The 'Federal Communications
Commission (FCC)' is charged with
regulating interstate and international
communications by radio, television,
wire, satellite, and cable. It licenses
radio and television broadcast stations,
assigns radio frequencies, and enforces
regulations designed to ensure that
cable rates are reasonable. The FCC
regulates common carriers, such as
telephone and telegraph companies, as
well as wireless telecommunications
service providers.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Social peer-to-peer processes - Capitalism
1
The massive use of open source software
in business, enthusiastically supported by
venture capital and large IT companies
such as IBM, is creating a distributed
software platform that will drastically
undercut the monopolistic rents enjoyed
by companies such as Microsoft and
Oracle Corporation|Oracle, while Skype
and VoIP will drastically redistribute the
Telecommunications service
provider|telecom infrastructure
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Subscriber unit
The demarc is a point established in a
building or complex to separate customer
equipment from the equipment located in
either the distribution infrastructure or
telephone exchange|central office of the
Communications Service Provider.
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Subscriber unit
1
CPE generally refers to devices such
as telephones, Router
(computing)|routers, switches,
residential gateways (RG), set-top
boxes, fixed mobile convergence
products, home networking adaptors
and internet access gateway
(telecommunications)|gateways that
enable consumers to access
Communications Service Providers'
services and distribute them around
their house via a LAN (Local Area
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Telefónica Europe - Genie Internet and Genie Asia
After demerging from BT in 2001, the
European Genie business became the
basis of a central products and services
division called 'Products O2' and the
Genie Mobile business was re-branded to
'O2 Online' which continues in the UK as a
mobile communications service provider
tied to the O2 UK network
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
List of HSDPA networks - Gibraltar
1
* Gibtel Is the mobile network operated by
Gibtelecom, Gibraltar's leading and
longest established communications
service provider. The network was the first
GSM service in Gibraltar in 1994, with full
HSDPA service rolled out in 2007
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Etisalat
On 4 March 2014, Etisalat reported net
revenue of USD $10.6 billion (AED 38.85
billion) and net profits of USD US$1.93bn
(AED 7.08
billion).http://www.thenational.ae/busines
s/etisalat/etisalat-profit-leaps-70-per-cent
The total market capitalization of the
company in 2012 was $22 billion (AED 81
billion).http://www.etisalat.com/en/about/p
rofile/company-profile.jsp It is one of the
only two telecommunications service
provider companies in the country, the
other one being Emirates Integrated
Telecom (Du).
1
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Central Monitoring System
1
According to a government official, an
agency shall enter data related to
target in the CMS system and
approach the Telecommunications
service provider|telecom services
provider (TSP), at which point the
process is automated, and the
provider simply sends the data to a
server which forwards the requested
information
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Internet Watch Foundation
1
The IWF is an incorporated charity, limited
by guarantee, and largely funded by
voluntary contributions from UK
communications service providers,
including ISPs, mobile phone operators,
Internet trade associations, search
engines, computer hardware|hardware
manufacturers, and software providers. It
also receives funding from the Association
for Payment Clearing Services and the
European Union.
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Maxis Communications
1
'Maxis Berhad', DBA Maxis, is the only
integrated communications service
provider and the first operator to launch
4G LTE in Malaysia. Headquartered in
Kuala Lumpur, Malaysia, they provide a
variety of communication products,
applications and value added services
for consumers, large enterprises and
small medium business owners. The
extensive reach and range of their
network, products and services create a
differentiated customer experience for
both consumers and businesses.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Neustar - Business overview
1
Within the United States and Canada,
Neustar administrates the North
American Numbering Plan, the
authoritative directories that manage
virtually all telephone area codes and
numbers, and enables the routing of
calls among thousands of competing
communications service providers
(CSPs)
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Bertelsmann - Operations
1
* Arvato services|Arvato, an international media and
communications service provider
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Grande Communications
In 1999, the company was established
when the largest single round of venture
capital funding in Texas was raised, in turn
starting the first-ever truly bundled
telecommunications service provider
1
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Telecommunications service
1
The telecommunications service user
is responsible for the information
content of the message. The
telecommunications service provider
has the responsibility for the
acceptance, transmission
(telecommunications)|transmission,
and delivery of the message.
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Yield management - Telecommunications
1
On average, Communications service
providers utilize an average of just 35
to 40 percent of available network
capacity. Recently,
telecommunications software vendors
such as Telcordia
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Yield management - Telecommunications
and Ericsson have promoted yield
management as a strategy for
communications service providers to
generate additional revenue and reduce
capital expenditures by maximizing
subscriber use of available network
bandwidth.[http://www.telcordia.com/co
llateral/innovation-insight/telecomyield-management.pdf Applying Yield
Management in the Mobile Broadband
1
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Yield management - Telecommunications
Differences that present challenges for
communications service providers include
low-value transactions and overall network
complexity
1
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National broadband plans from around the world - South Africa
1
Following the deregulation of the VANS
industry in South Africa, a number of
leading operators have diversified from
being a top-tier ISP to becoming a
converged communications service
provider offering a range of voice and
data services, particularly voice over IP,
through the conversion of VANS
licenses into ECS licenses.
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Internet in Colombia - Broadband Internet access
The appearance of ADSL Internet
access meant a commercial war
between the Telecommunications
service provider|Telecom companies
and the cable operators (mainly in
Bogotá and Bucaramanga)
1
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Real-time charging
1
'Real-time charging' is an extension
of call accounting that enables
communications service providers
(CSPs) to apply customer-specific
rules for rating, discounting,
promotions and settlements to better
personalize the telecom experience
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Chancellorship of Gordon Brown - Taxation and spending
1
Under Brown, Telecommunications service
provider|telecom radio frequency auctions
gathered £22.5 billion for the government
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Foreign Intelligence Act - Protect America Act of 2007
1
* The acquisition involves obtaining the
communications data from or with the
assistance of a communications service
provider who has access to
communications;
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GENBAND - History
1
In 2013, Genband acquired fring, an Over-thetop (OTT) mobile IP communications service
provider.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Internet in Qatar - Penetration and usage
Qatar Telecom (Qtel) is the
telecommunications service provider
licensed by the ictQATAR|Supreme
Council of Information and Communication
Technology (ictQATAR) to provide both
fixed and mobile telecommunications
services.Qtel
1
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Telecommunications billing
1
'Telecommunications billing' is the group of
processes of communications service
providers that are responsible to collect
consumption data, calculate charging and
billing information, produce bills to
customers, process their payments and
manage debt collection.«Billing» is the
group of processes and systems that are
responsible for collection of appropriate
usage records, determining charging and
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Telecommunications billing
Telecommunications billing is a
significant component of any
commercial communications service
provider regardless specialization:
Telephone company|telephone, mobile
wireless communication, VoIP
companies, mobile virtual network
operators, internet service providers,
transit traffic companies, cable and
satellite TV companies could not operate
without billing, because it creates an
economic value of their business.
1
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Real time policy
'Real time policy', in
telecommunications, is a technical
capability used to implement a wide
array of business rules and subscriber
preferences. While the genesis of
policy was in Quality of Service (QoS)
and congestion control, it has evolved
as Communications Service Providers
(CSPs) use it to create personalized,
user-directed and interactive services
1
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Service fulfillment
Fulfillment of telecommunications
services involves a series of supply
chain activities responsible for
assembling and making services
available to subscribers. These activities
delineate an operational infrastructure
whose efficiency relies upon its ability to
allow a communications service
provider (CSP) to match the supply of
services with demand in an economical
way and with consistently high levels of
quality and reliability.
1
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Operations support system
1
'Operations Support Systems' (OSS), or
'operational support systems' in British
usage,See Wikipedia article Operations
research. are computer systems used by
telecommunications service providers to
manage their networks (e.g., telephone
networks). They support management
functions such as inventory|network
inventory, provisioning|service provisioning,
configuration management|network
configuration and fault management.
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FOMA
1
'Freedom of Mobile Multimedia Access'
('FOMA') is the brand name of the WCDMA-based 3G telecommunications
services being offered by the Japanese
telecommunications service provider NTT
DoCoMo. It is an implementation of the
Universal Mobile Telecommunications
System (UMTS) and was the world's first
3G service to commence operation.
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TalkSwitch - Corporate history
1
They can be used as standalone devices,
or in a network and can combine both
traditional telephone lines and ITSP|VoIP
services, using analog and/or IP phones.
The company has interoperability
partnerships with a number of leading
VoIP Telecommunications Service
Provider|service providers including
Primus Telecom|Primus, Covad,
Bandwidth.com, Broadvoice and
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Protect America Act of 2007 - 3. Requirement to assist
:* The acquisition involves obtaining the
foreign intelligence information from or with
the assistance of a communications service
provider, custodian, or other person
(including any officer, employee, agent, or
other specified person of such service
provider, custodian, or other person) who has
access to communications, either as they are
transmitted or while they are stored, or
equipment that is being or may be used to
transmit or store such communications;
1
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Online charging system
1
'Online charging system' (OCS) is a
system allowing a Communications
service provider to charge their
customers, in real time, based on
service usage
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Demographics of Washington - Economy
Significant business within the state
include the design and manufacture of
aircraft (Boeing), automotive (Paccar),
computer software development
(Microsoft, Bungie, Amazon.com,
Nintendo|Nintendo of America, Valve
Corporation, ArenaNet),
Telecommunications service
provider|telecom (T-Mobile USA),
electronics, biotechnology,
aluminium|aluminum production,
lumber and wood products
(Weyerhaeuser), mining, beverages
(Starbucks, Jones Soda), real estate (John
1
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2G spectrum scam - 2009
1
* '16 November 2009': CBI seeks details of
tapped conversation of corporate lobbyist
Niira Radia to find out involvement of
middlemen in the grant of spectrum to
Telecommunications service
provider|telecom companies. It has
sought help from the Directorate General
of Income Tax Investigation regarding
information on Ms. Nira Radia of M/s
Noesis Consultancy and records
pertaining to middlemen regarding award
of 2G spectrum licences
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Telecommunications provider
A 'telecommunications service
provider' ('TSP') is a type of
communications service provider that
has traditionally provided telephone
and similar services. This category
includes incumbent local exchange
carriers, competitive local exchange
carriers, and mobile wireless
communication companies.
1
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Telecommunications provider
While some people use the terms
telecom service provider and
communications service provider
interchangeably, the term TSP generally
excludes Internet service providers
(ISPs), cable companies, satellite TV,
and managed service providers.
1
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Three-way hybrid
1
A 'three-way hybrid' set-top box is a hybrid
device typically used by Pay TV operators
and Telecommunications service providers to
converge content delivered via three different
video transport networks – satellite, Cable
television|terrestrial and Internet Protocol|IP
[managed or public Internet]. Three-way
Hybrid [or tribrid] Set-Top Boxes enable
consumers to navigate between a wide range
of content quickly and intuitively, and view it
all on the main household TV set.
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Database search engine
1
In more advanced Database search systems
relational databases are indexed by
compounding multiple tables into a single
table containing only the fields that need to
be queried (or displayed in search results).
The actual data matching engines can
include any functions from basic string
matching, normalization, transformation,
Database search technology is heavily used
by government database services, ecommerce companies, web advertising
platforms, telecommunications service
providers, etc.
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Economy of Puerto Rico - Telecommunications
1
Several communications service providers
offer triple play (telecommunications)|triple
play (Internet + television + telephony) on
the island with Claro Puerto Rico, Choice
Cable TV, and Liberty Media being the
most prominent
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Cobra Command - Renegades
Here Cobra is presented as 'Cobra
Industries', a Megacorporation|company
involved in Communications service
provider|communications, Pharmaceutical
industry|pharmaceuticals, and Arms
industry|military technologies
1
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ETECSA
1
'Empresa de Telecomunicaciones de
Cuba S.A.' (; 'ETECSA') is a
government owned full
telecommunications service provider
for the island of Cuba.
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SetarNV
'SETAR N.V.', is the privatised full
telecommunications service provider
for the island of Aruba. The services
provided by SETAR include:
telephone, internet and GSM-related
wireless services. SETAR also owns
Tele Aruba.
1
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Indosat - History
Indosat has long history of ownership
and change of purpose and goals from its
establishment on 10 November
1967.[http://www.indosat.com/About_Us
/Corporate_Profile/History Indosat.com:
Corporate Profile History] Accessed on
May 1, 2013 After being bought by
Indonesian government from foreign
investment company, the company
began as a commercial international
telecommunications service provider
(IDD) in September 1969
1
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Tellabs
1
The company serves telecommunications
service providers (including mobile
wireless communication companies),
independent operating companies,
multiple-system operator cable
companies, enterprises and government
agencies.
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Mahanagar Telephone Nigam Limited
'Mahanagar Telephone Nigam
Limited' ('MTNL') is a Governmentowned corporation|state-owned
telecommunications service provider
in the metro cities of Mumbai and
New Delhi in India and in the island
nation of Mauritius in Africa
1
https://store.theartofservice.com/the-communications-service-provider-toolkit.html
Emirates Telecommunications Corporation
On 4 March 2014, Etisalat reported net
revenue of US$10.6 billion (AED 38.85
billion) and net profits of USD US$1.93bn
(AED 7.08
billion).http://www.thenational.ae/business/eti
salat/etisalat-profit-leaps-70-per-cent The
total market capitalization of the company in
2012 was $22 billion (AED 81
billion).http://www.etisalat.com/en/about/profil
e/company-profile.jsp It is one of the only two
telecommunications service provider
companies in the country, the other one being
Emirates Integrated Telecom (Du).
1
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Advisory board - Technical Advisory Board
*advising the home secretary on
whether the obligations imposed on
communications service providers
(CSPs) under the terms of Regulation
of Investigatory Powers Act
2000|Regulation of Investigatory
Powers Act (RIPA) are reasonable.
1
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Sprint Canada
'Sprint Canada' was a
Canada|Canadian
telecommunications service provider
from 1993 to 2005, when it was
acquired by Rogers Communications.
Sprint offered both residential and
business services. It was a key
company in the long distance wars of
Canada.
1
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List of United States wireless communications service providers
This is a 'list of United
States wireless
communications service
providers'
1
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Primus Canada
1
'Primus Telecommunications Canada,
Inc.' is one of the largest alternative
telecommunications service provider
in Canada
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Christopher Soghoian - Education
Soghoian, who holds British and US
nationality,Brown, David. FBI foils student's
air scam site The Times November 3, 2006
received a B.S. from James Madison
University (Computer Science; 2002), a
Masters from Johns Hopkins University
(Security Informatics; 2005), and a PhD from
Indiana University (Informatics; 2012). His
dissertation focused on the role that third
party internet and telecommunications
service providers play in facilitating law
enforcement surveillance of their customers.
1
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Ilagan - Telecommunications
PLDT and Digital
Telecommunications Phils.,
Inc.|Digitel are the main
Telecommunications service
providers in Ilagan City
1
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Partner
1
*Partner Communications Company, an Israeli
wireless telecommunications service provider
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Fairfield, Iowa - Economy
In 2008, the city was the home of 40
software development and
Telecommunications service
provider|telecom companiesWall
Street Journal, In this Farm Town,
Gurus Transcend Party, Chris Cooper,
Jan 3 2008,
[http://online.wsj.com/article/SB119
932860523364137.html?mod=todays_u
s_nonsub_page_one] and according to
1
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IctQATAR - Regulation
1
The Telecommunications Executive
By-Law includes regulatory
procedures, rules and instructions
that must be followed by
telecommunications service
providers in Qatar, including
licensees such as Qatar Telecom
(QTel) QSC and Vodafone Qatar QSC.
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For More Information, Visit:
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m/the-communicationsservice-provider-toolkit.html
The Art of Service
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