Jose Robert Lopes
405, Alafaya Woods BLVD Apt. F
Oviedo, FL 32765
jrlopes01@yahoo.com
954-593-8716
SUMMARY
Support in IBM’s MVS OS/390 and z/OS operating systems, and associated program products.
al optimization process and
implementations, disasters recovery and implemented transmissions software’s like XCOM, XMIT, RVS,
NDM. Experiences in databases DB2 and IMS/DLI support and optimizations, use of Strobe, JCL, job flow
optimizations, and all kind of batch and online management, use of CA11, CA1, JOBTRAC, CA7 and Tivoli,
automatic recovery etc. High experience in Project Management, project definition, milestones, budget
management and tools like EPIC and Project Workbench. Experience in human resource and vendor
management. Experience in POS Stratus, INFOMAN, CHANGEMAN, Remedy Tickets and all aspects of
management, user support and business communications.
Enterprise Hold Jun 2010 - Set 2014
Orlando - FL
Computer Sciences Corporation Baltimore, MD Jan 2006 – 2008.
Currently, through JREZ Corporation on a Corp-to-Corp contract to Brown, IT subcontracting with
Computer Sciences Corporation (CSC), working as a Production Control Analyst in a 24/7 Production
Support environment for the Centers for Medicare and Medicaid (CMS) located at the CMS Facilities on
Security Boulevard in Baltimore, Maryland.
Duties include:
Status JOB LOG.
king the Daily/Weekly/Monthly MARX Jobs/Schedules also managing and tracking
of Production Mainframe of various tools such OMEGAMON, TWS, NDM and all environment, identify
processing issues , include ABENDS, restarts, JCL overrides, pre processing, ad hoc submissions and
reporting for Key competencies for all MBD/EDB/CWF and DDPS Systems.. Interfaces with Development
and DBA for implement new system releases, and change the actual for fixing the permanent root cause.
Review the batch flow to determine the schedule automations. This work is performed in an IBM
Mainframe Environment using MVS/ZOS, JES2, DB2, COBOL, CICS, TWS, TSO, ISPF, NDM, REXX, Remedy,
Endeavor, OMEGAMON and WEBSPHERE
-Range Servers using the ORACLE
Relational Database.
from and to the Mainframe from the UNIX Mid-range servers. WEBSPHERE is used in this application
process to perform Puts and Gets of the data from Mainframe to the UNIX Mid-range servers
Microsoft Licensing, GP/Kelly IT services Reno, NV Jan 2005 – Dec 2005
MVLS and non-trust model approach claiming benefits via e-Open.
language, Risk Management via Risk tracking list on the UAT project share point, proactive tracking core
and regional risk and set expectations throughout the UAT process.
American Express Miramar, FL Aug 1998 – Dec 2004
Production Support Manager
maintained the quality and timeliness of projects undertaken by the
Production Support Department.
development and delivery of the sophisticated production system in accordance with the AET strategic
Quality Plan. Applied continuous process improvement methodologies that have progressively enhanced
the production control system.
ons
implementations across multiple LA/C systems/process. Manage organizational testing activities for
business continuation and disaster recovery
mbers of projects, including Y2k conversion, Terminal rental Fee, Mexico
Production support Reengineering and Performance, Argentina systems Optimization, LAC Demand
management, Credit collections, Risk, migration of revolving card (Blue) to Global platform Vision Plus.
Identified and implemented several successful and cost efficient automations opportunities like
JOBTRAC, CA11, and JCL automatic Recovery, also major telecommunications software, like XCOM, RVS,
XMIT, NDM, INFOMAN, and Problem management ticket reduction and quality control of the changes.
Designed and Managed migration of Data Capture System process from NCR Brazil to Phoenix, AZ
Managed the migration of LA/C Production support to Bangalore India, defined 24/365 offshore
supports based on the LA/C markets time zone.
American Express Tempo & CIA Sao Paulo, Brazil Dec/1987 - Aug/1998
MVS Production Support Supervisor
schedule tool OPCA and JOBTRAC conversion.
migration from Sao Paulo to Phoenix AZ at the Global Datacenter Consolidation project.
ked on the project consolidation of SOLLO
Card to Amex Card, conversion of SOLLO to Optima Card, assisted on an implementation of NCR and POS
Stratus project, optimization of the work flow.
ix migration disaster recovery
project, implemented several DB2 and IMS/DLI batch concurrent projects, and assisted the projects,
SMS and DFHSM DASD process and several EDI RVS projects.
EDUCATION
1986-1990 Business FAI Sao Paulo Brazil
TRAINING
Throughout Career Several Leadership Training, Professional Training
Confronting and Resolving Conflict, Six Sigma Green Belt, Prating Situational Leadership, Leadership
Journey, Project Management, Method/1, etc. Various Vendors
Related to current OS/390 projects and technology.
SKILLS
Skill Name Skill Level Last Used
MVS OS/390 z/OS Installation, Support, Operation Expert 20 years
JOBTRAC ,CA7, Tivoli Expert 10 years
JCL. TSO, ISPF, JHS Expert 20 years
Crisis / Situation Management Expert 20 years
Disaster Recovery Expert 10 years
Vendor Management Expert 8 years
VSAM Expert 20 years
DB2 Expert 18 years
IMS/DLI Expert 18 years
DASD, Tape, Installation and Support Expert 20 years
Strobe Expert 20 years
XCOM,XMIT, RVS,NDM Installation and Support Expert 20 years
IBM utilities: CA11, CA1, JHS, INFOMAN, CHANGEMAN, File Aid, Sync Sort, Remedy Tickets, Cobol, CICS
Microsoft Products: Word, Excel, Power Point, Windows, Visio, MS Project etc.
Expert currently use 20 years
Tri-Lingual – English, Portuguese, Spanish