Curriculum Vitae Catherine M.F. Bates Telephone/Fax: 613-217-4667 E-mail: cmfbates@gmail.com Address: 187 Splinter Court, Kingston Ontario, K7M 7Z3 2014 Catherine M.F. Bates 1/11 A. EDUCATION Doctor of Philosophy (Educational Studies) 2014 – Present Queens University 2005-2013(ABD) Brock University Master of Distance Education 2005 Athabasca University Master of Arts (Community College) 2002 Central Michigan University Bachelor of Arts (Geography: Resources Conservation) 1986 University of Western Ontario B. PROFESSIONAL COMPETENCIES Advising on principles of adult education, learning, training and professional development; Developing and implementing change management strategies and plans; Conducting organizational impact analyses; Conducting occupational impact analyses; Conducting options analyses; Conducting cost-benefit analyses; Conducting needs assessments; Conducting training needs analyses; Developing learning strategies and plans; Developing instructional and learning materials; Delivering blended learning solutions; Planning, facilitating, and managing seminars/courses; Communications planning and management; Developing/re-designing paper-based and/or electronic knowledge objects; Developing and implementing competency models and professional development programs; Developing technology-based systems and solutions; and Managing financial and human resources. Catherine M.F. Bates 2/11 C. PROFESSIONAL EXPERIENCE 2013 – Present Learning Technologies and Modernization Research and Development Officer, Canadian Defence Academy, Kingston, Ontario Responsible to the Senior Staff Officer to provide individual training and education research and development consultation and advice, produce research reports, project manage contracted research, liaise with science and technology partners, identify and track emerging trends in training and education. 2012 – 2013 Division of Continuing Studies Design and Development Manager, Royal Military College of Canada, Kingston, Ontario Responsible to the Associate Dean Curriculum for the design and development of distance learning programs. Responsible to the Dean for the establishment of a Faculty Development Centre and proposal to establish an MEd program of study. 2011 – 2012 Division of Continuing Studies Delivery Support Manager, Royal Military College of Canada, Kingston, Ontario Responsible to the Division Chief of Staff for the delivery of distance learning programs. 2009 – 2011 Training Needs Analysis Consultant, Defence Centre for Training Support, Royal Airforce Halton, United Kingston Responsible to the Senior Canadian Forces Training Development Officer to deploy on exchange to the United Kingdom to share lessons learned, draft Joint Training Development Policy and redesign training for training analysis, instructional design, and training needs analysis. 2008 – 2009 Requirements Officer, Defence Learning Network Project, Ottawa, Ontario Responsible to the Project Manager to determine the requirements for the Department of National Defence’s Distributed Learning Management System including conducting Return on Investment Studies and developing Evaluation Plans. 2005 – 2008 Training Development Officer, Directorate of Aerospace Equipment Program Management (Fighters and Trainers), Ottawa, Ontario Responsible to the Project Manager to manage the training and development contract support to the CF-18 Incremental Modernization Project and Joint Uninhabited Surveillance and Target Acquisition System Project including familiarization, conversion and steady state training for Avionics and Aviation Systems Technicians, Pilots and Aeronautical Engineering Officers. Catherine M.F. Bates 2002 – 2005 3/11 Standards Officer, Canadian Forces Support Training Group, Borden, Ontario Responsible to the Senior Staff Officer Training to manage (business planning, staffing, maintenance of training and education standards and practices) the development and delivery of specialist officer training for Public Affairs Officers, Training Development Officers, Chaplains, Medical, Dental and Nursing Officers, Legal Officers, Personnel Selection Officers, Intelligence Officers, and Nuclear Biological and Chemical Warfare Officers. 1999 – 2002 Training Policy Officer, Canadian Forces Support Training Group, Borden, Ontario Responsible to the Commander to research and write policies for the effective and efficient conduct of training and education; provide specialist advice to senior managers/executives on training and development issues (e.g. integration of new training into existing training using gap analysis techniques); mange and organize workshops, symposia and contracting for training and education services; create new training programs; and manage the accreditation and equivalency program for support training group. 1997 – 1999 Instructor/Facilitator, Canadian Forces Training Development Centre, Borden, Ontario Responsible to the Commanding Officer to develop and deliver instructor development courses in support of all Canadian Forces schools. 1994 – 1997 Career Training Officer, Canadian Forces Recruiting Education and Training System Headquarters, Trenton, Ontario and Borden, Ontario Responsible to the Deputy Chief of Staff Education for business and program planning, change management, and businesses case analysis for officer and non-commissioned officer recruit schools, management development schools, leadership schools, and language training schools. 1993 Protocol Officer, 5 Wing Goose Bay, Labrador Responsible to the Wing Commander for the organization and implementation of the plan to transport (via helicopter and fixed wing aircraft), entertain, and assist with the administrative needs of Canadian and American Air Force General Officers during an international military exercise. 1990 Senior Air Traffic Control Officer and Canadian Contingent Adjutant, Multinational Forces and Observers, El Gorah, Sinai, Egypt Catherine M.F. Bates 4/11 Responsible to the Force Commander to provide advice on all air traffic control matters; management of aerodrome and navigation aids including major purchases; liaison with Egyptian and Israeli government officials to organize medical evacuations, search and rescues, and international flights; provision of protocol services for visiting dignitaries; supervision of eleven administrative and communication staff, and supervision of five Air Traffic Controllers. 1986 – 1993 Air Traffic Control Officer, 14 Wing Greenwood, Nova Scotia and 8 Wing Trenton, Ontario Responsible to the Wing Commander for the safe, orderly and expeditious flow of military and civilian air traffic in a radar and tower environment; management of staff ranging from three to ten; training of new controllers; briefing of aircrew; and service as an Air Traffic Control Officer instructor. D. SCHOLARLY ACTIVITIES 1. PUBLICATIONS a. Articles in Refereed Journals Bates, C.M.F. (2006). Army, Navy, Airforce, and Research? The vocation of scholarship as an applied discipline in the Canadian Forces. Journal of Teaching and Learning 4(1), 4356. (http://ojs.uwindsor.ca/ojs/leddy/index.php/JTL/article/view/86) Bates, C.M.F. (2007). A systematic process for educational policy development: Based on a systems approach to training and project management. Brock Education (16(2), 1-11. (http://brock.scholarsportal.info/journals/brocked/home/article/view/30) b. Research Based Reports to Government or Other Comparable Agencies 1994 Aeromedical Evacuation Course, 426 Squadron, 8 Wing Trenton, Ontario c. Theses Bates, C.M.F. (2002). Intentional Performance Orientation and Transfer of Training. Unpublished Master of Arts Thesis. Central Michigan University. d. Work Submitted for Publication Bates, C.M.F. (2006). The expression of caring in Canadian Forces military education and training. Canadian Journal of Education. Catherine M.F. Bates 5/11 e. Papers Presented at Conferences Bates, C.M.F. (2014, June). Instructional Design Based on Learning Characteristics and Motivation. Pedagogical Speed Dating Workshop to be delivered at the Society for Teaching and Learning in Higher Education Conference, Kingston, ON. Bates, C.M.F (2006, June). Educational Leadership and the Training Development Occupation. Paper presented at the Annual Training Development Branch Conference, Halifax, NS. Bates, C.M.F. (2006, July). Educational Equity Through Policy Implementation: Where the Rubber Hits the Road. Paper presented at the Joint PhD in Educational Studies Annual Symposium, Lakehead University, Thunder Bay, ON. 2. WORK IN PROGRESS a. Research Program 2007 Dissertation Proposal: Fairness in Canadian Forces Education and Training Policies b. Scholarly Writing Joint PhD in Education Comprehensive Portfolio 3. OTHER SCHOLARLY AND PROFESSIONAL ACTIVITY a. Service as an Assessor 2007 MERLOT (Multimedia Educational Resource for Learning and Online Teaching) International Conference 2007, Jazzing Instructional Technology up with MERLOT, Proposal Peer Reviewer and Session Leader 1998 – 1999 Practicum assessor for the evaluation and assessment competency for the Certified Training and Development Professional designation of the Canadian Society for Training Development 1998 Development of the evaluation and assessment competency exam for the Certified Training and Development Professional designation of the Canadian Society for Training Development b. Memberships in Scholarly/Professional Societies/Associations 2012- Present Canadian Association of Instructional Designers (Certified Instructional Designer) 2012 – Present Society for Teaching and Learning in Higher Education Catherine M.F. Bates 6/11 1997 – Present Canadian Society for Training Development (Certified Training Development Professional) 2002 – Present Qualified Myers Briggs Type Instrument Professional 2012 – 2014 Canadian Network for Innovation in Education c. Workshops, Seminars, and Symposia Conducted 2007 Night Vision Imaging System/Night Vision Goggles Lessons Learned Forum 1999 Developing Training in the Affective Domain 1998-1999 Quarterly Chief Standards Officer Working Groups 1997 – 2005 Myers Briggs Type Instrument Workshops (customized to focus on learning styles, leadership styles, and group dynamics) 1997 – 2005 Learning Styles Workshops (based on the Honey and Mumford Learning Style instrument) d. Consulting 2000 Adacel Canada: Development of an Air Traffic Control Simulation Scenario Syllabus 5. TEACHING ACTIVITIES a. Courses Taught 2012 NATO Test Design, Evaluation and Validation Course 2011 NATO Academic Instructor, and Assessment in TrainingCourse 2009 – 2011 Job Analysis, Instructional Design, Training Needs Analysis, Training Evaluation, and Program Validation Courses 2005 – 2009 Interest Based Negotiation and Resolving Conflict Effectively for Leaders (Role Play Facilitator and Coach) 2004 Communication Skills 1997 – 1999 Individual Training and Management Information System, Advanced Instructional Techniques, Analysis Design and Evaluation, Instructor Supervisor Catherine M.F. Bates 7/11 1998 Facilitation Skills 1998 Presentation Skills 1992 Air Traffic Control Officer (Visual Flight Rules) b. Courses Developed (as both subject matter expert and instructional designer) 2011 Job Analysis, Instructional Design, Training Needs Analysis, Defence Centre for Training Support, Royal Airforce Halton 2002 Officer Professional Development Course for Specialist Officers, Canadian Forces Support Training Group 1998 Facilitation Skills for Auditors, CF Personnel Support Agency 1998 Presentation Skills Workshop for Executives, TransCanada Pipelines 1997 Advanced Instructional Techniques, Canadian Forces Training Development Centre 1996 Harassment Advisor, Canadian Forces Recruiting Education and Training System 1996 Harassment Investigator, Canadian Forces Recruiting Education and Training System c. Courses Developed (as instructional designer) 2001 Use of Force Instructor Course 2001 Conduct After Capture Training 2000 Diagnostic Imaging Technician Course 2000 Medical Equipment Technician Course 1996 Unit Environmental Officer Course 1995 Standards for Harassment and Racism Prevention Course 1995 Foreign Languages for Communication Researchers and Intelligence Operators 1994 Junior Leader Course 1994 Management Development Course 1994 Pre-Recruit Training Course for Northern Natives Catherine M.F. Bates 6. 8/11 PROFESSIONAL SERVICE a. Service to the Organization 1992 – Present Provision of Alternative Dispute Resolution services to the Canadian Forces and Department of National Defence as a Mediator, Harassment Investigator, Harassment Advisor, Workplace Conflict Coach, Instructional Designer and Trainer. The following professional development supports this role: 2003 2003 2000 2000 2000 1999 1998 1997 1997 1997 1996 1994 1994 1992 1993 – Present Interest Based Negotiations and Dispute Resolution Conflict Management and ADR Processes Department of National Defence Mediator Qualification Myers Briggs Type Indicator Step 2 Qualification Harassment Investigator Qualification Harassment Advisor Qualification Myers Briggs Type Indicator Step 1 and Workshop Development Qualification University of Western Ontario Mediator Training Suicide Intervention Workshop Drug and Alcohol Awareness Workshop Canadian Institute of Conflict Resolution Mediator Training Conflict in the Workplace Facilitator Qualification Native Cultural Awareness Qualification Public Service Commission Harassment Training (Educator and Investigator) Provision of Training and Education Management services to the Canadian Forces and the Department of National Defence as an Instructional Designer and Faculty Trainer. The following professional development supports this role: 2001 2000 1999 1997 1994 1994 1992 Training Manager’s Course Needs Assessment Workshop Distance Learning Technologies for Managers/Distributed Learning Planner Course Advanced Instructional Techniques Qualification Instructional Techniques Qualification Training Development Officer Qualification Canadian Forces Staff Officer Course Catherine M.F. Bates 2005 – Present 9/11 Provision of Training and Education Project Management services to the Canadian Forces and Department of National Defence. The following professional development supports this role: 2007 2006 2005 2005 2005 2005 2005 1996 1996 1995 1994 1994 Procurement Support for Technical Authorities Project Management Advanced (Scheduling and Cost Control) Project Management Course Integrated Logistics System Course Project Approval Course Legal Requirements of Contracting Course Intellectual Property Course Managing Contracts for Services for the Public Service Total Quality Management Facilitator (Quality Planning Tools) Total Quality Management Facilitator (Quality Planning) Total Quality Management Facilitator (Quality Improvement) Total Quality Management Principles and Practices b. Service to the Community 2012 – Present Kingston Irish Society, Community Band Member, Kingston, Ontario 2012 – 2014 Homestay Parent, Limestone District School Board International Student Program, Kingston, Ontario 1990 – 2014 Workplace Relations Advisor and Deputy Harassment Advisor 2008 Incentive Award Program Developer, Canadian Numismatic Association, Ottawa, Ontario 2005 & 2006 Remembrance Day Guest Speaker, Chapel Hill Catholic School, Ottawa, Ontario 2000 – 2005 Volunteer Coach, Coaching Association of Canada Level 1, Borden Gymnastics Club, Borden, Ontario 2004 Remembrance Day Guest Speaker, Frederick Campbell Elementary School, Borden, Ontario 2003 – 2005 Classroom Literacy Volunteer, Frederick Campbell Elementary School, Borden, Ontario 1998 – 1999 Volunteer Coach, Borden Baseball Association, Borden, Ontario 1988 – 1990 Guider in Charge, Canadian Girl Guides, 14 Wing Greenwood, Nova Scotia 1988 – 1990 Cadet Liaison Officer, Canadian Sea Cadet Corps, 14 Wing Greenwood, Nova Scotia Catherine M.F. Bates 10/11 6. PROFESSIONAL DEVELOPMENT a. Conferences Attended to Improve Teaching and Learning 2013 Canadian Society for Training Development National Conference, Toronto, Ontario 2013 Canadian Defence Academy Professional Development Symposium, Ottawa, Ontario 2011 Canadian Forces Training Development Symposium on Individual Training and Education, Canadian Defence Academy, Kingston 2010 Defence Acquisition Conference, Defence Academy of the United Kingdom, Shrivenham 2007 Merlot (Multimedia Educational Resource for Learning and Online Teaching) International Conference 2007, Jazzing Instructional Technology Up with MERLOT, New Orleans, Louisiana 2007 Joint PhD in Educational Studies Annual Seminar, Brock University, St Catharines, Ontario 2007 Annual Training Development Branch Conference, Ottawa, Ontario 2006 Merlot (Multimedia Educational Resource for Learning and Online Teaching) International Conference 2006, Working With and Learning From the World’s Best, Ottawa, Ontario 2006 Joint PhD in Educational Studies Annual Seminar, Lakehead University, Thunder Bay, Ontario 2006 Annual Training Development Branch Conference, Halifax, Nova Scotia 2006 Distance Training and Education Symposium, Centre for Distance Education, Athabasca University, Edmonton, Alberta 2005 Assistant Deputy Minister (Human Resources Military) Seminar Series, Professionalism and Leadership, Ottawa, Ontario 2005 Assistant Deputy Minister (Human Resources Military) Seminar Series, Environmental Scanning, Ottawa, Ontario 2005 Annual Training Development Branch Conference, NAVCAN Training Facility, Cornwall, Ontario Catherine M.F. Bates 11/11 2005 Joint PhD in Educational Studies Annual Seminar, University of Windsor, Windsor Ontario 2004 Lily Conference on College Teaching and Learning, Creating Community for Teaching and Learning, Cal Poly, Pomona, California 1999 Canadian Society for Training and Development Annual Conference, Toronto, Ontario 1999 Annual Training Development Branch Conference, Borden, Ontario 1998 Annual Training Development Branch Conference, Ottawa, Ontario 1997 Canadian Association of Professional Speakers Women’s Platform, Toronto, Ontario 1995 Annual Training Development Branch Conference, Borden, Ontario 1994 Annual Training Development Branch Conference, Halifax, Nova Scotia b. Continuing Education Maintenance of Canadian Public Service Commission French Language Profile CBB Completion of Canadian Forces Officer Professional Military Education Program c. Participation in Committees Research and Development Working Group (Chair) Personnel Research Group Selection Committee (Coordinator) Education Reimbursement Appeal Board Society for Teaching and Learning in Higher Education Conference 2014 Steering Committee Royal Military College of Canada, Peer Advisory Group (Employee) Committee Royal Military College of Canada, Continuing Studies Committee Royal Military College of Canada, Activities Calendar Committee Senior Staff Mess Executive, Secretary Chief of Defence Staff. Military Families Fund Committee Catherine M.F. Bates 12/11 d. Significant Activity Devoted to Teaching Excellence Familiar with approaches to Faculty Development Familiar with Web CT, Moodle and VTN’s Ole Learning Management Systems Familiar with the use of learning objects in instructional design Familiar with Sharable Content Object Reference Model standards and specifications for Web-based e-learning Familiar with different tools and development strategies for e-Portfolios