Department of Marketing Patuakhali Science and Technology University MKT 517: Integrated Marketing Communications Course Outline: EMBA 1st Batch (5th Semester) Faculty: Afjal Hossain, Assistant Professor Office: Room No-C/213, Academic Building, Department of Marketing, Patuakhali Science and Technology University E-mail: hossainafjal@gmail.com Class Schedule: Room No: Conference Room Friday Saturday Day A B A B Time 11.30 AM 2:30 PM 4.00 PM 10:00 AM Course Description and Objective: Integrated Marketing Communications (IMC) is more essential than ever because the power has shifted from the marketer to the consumer. Marketers are still struggling with entrenched, parochial structures that inhibit these efforts from achieving their enormous promise. It is the number one concern of senior marketers and communications professionals. There is real demand to understand how to connect with today's multi-tasking consumer using a multimedia approach. Forward-thinking professionals incorporate a customer-centric, datadriven, integrated marketing approach. Interestingly IMC is embraced by marketers, 74% of IMC campaigns are for most of their brands, the existence of functional silos and the lack of strategic consistency across communications disciplines are regularly cited as the key barriers to implementing IMC campaigns. Organizations use IMC plans to present a unified message to the target market. Advertising, public relations, promotion, branding, direct marketing, and other low and high technology tools are integrated to effectively listen to and communicate with the target market. Successful IMC plans are built on a holistic view of the target market, with an understanding of how they think, make decisions and act. This course will help you develop two essential skills: 1. The knowledge and tools to develop an effective integrated strategy and 2. The leadership style needed to break through organizational barriers and silos to execute the strategy flawlessly. Pre-requisite: Kenneth E. Clow and Donald Baack. 2004. Integrated Advertising, Promotion and Marketing Communications. 3rd ed. Prentice Hall Inc. Suggested Readings: George E. Belch and A. Belch. 1998. Advertising & Promotion. Irwin McGraw Hill. Method of Instruction: The course will be a combination of Lectures, Class Assignment/s, Class Test, Class Participation, Case Preparation and Presentation, Mid-Term, Final Exam and a Group Project. Serial No 1 2 3 4 Grading Examination/ Assignment Mid-Term (s)/ Class Test(s) Attendance Class Participation/ Assignment (s)/ Case Preparation and Presentation Final Exam Attendance Grading: As per University Rule. Weight of Total Grade (%) 40 10 10 40 Class Participation: Class participation is highly encouraged through the following activities In-class Activities and Assignments Class involvement through Contributing to Discussion Cooperation and Attitude Attendance and Promptness Showing Signs of significant gradual improvement throughout the course Assignments: You will be assigned with small tasks or case analysis. Writing quality will count. Poorly written papers grammar, spelling, absence of logic etc. will not help convince that your ideas are sound. Group Project (Term Paper): Possible topics of group will be discussed in the class. The paper should be within 30 pages with Font size 12 with 1.5 line spacing. Include a list of references at the end of the paper. 75% of the points for the paper will depend on content and the other 25% on presentation (grammar, spelling etc.). Submit a Project Proposal of 1 page within the 7 days as given the declaration. Each team will present their project at the end of the semester to class (dates are given on tutorial calendar). Mid-Term Exam: The Exam will be held at the 11th Lectures at least. The exam may be a mixture of MCQ, Fill in the Blanks, True-False identification and Short Questions. The Questions will be designed as 40% general and 60% conceptual. Final Exam: The Final Question also will be designed as 40% general and 60% conceptual. Students will also have to be prepared to solve a CASE. Course Calendar: Chapter One: Integrated Marketing Communications (IMC) Communication and IMC Programs-The Communication Process-Barriers to Communication-Integrated Marketing Communication Chapter Two: Corporate Image and Brand Management Components of Corporate Image-Role of Corporate Image-Branding-Brand Equity-Brand Extensions-Co-brandingPrivate Branding-Branding Management Process Chapter Three: Business to Business Buyer Behavior Business Customer-Business Buying Centers and Factors-Business Sales-Business to Business Buying Process Chapter Four: Promotion Opportunity Analysis IMC Plan-Communication Market Analysis-IMC Objectives-IMC Budget-Prepare Promotional Strategies-Market Segmentation-Business GIMC Programs Chapter Five: Advertising Management Role of Advertisement in the IMC Process-Company Activities in Advertising MGT-Communication and Advertising Objectives Chapter Six: Advertising Design-Message Strategies and Executional Frameworks Message Strategies-Cognitive Strategies-Affective Strategies-Brand Strategies-Executional Frameworks-Model of Creating an Advertisement-Advertisement Effectiveness Chapter Seven: Advertisement Media Selection Media Strategy-Media Planning-Media Selection-Media Mix-Media Selection in Business to Business Markets Chapter Eight: Trade Promotion Nature of Trade Promotion-Types of Trade Promotions-Objectives of Trade Promotions Chapter Nine: Consumer Promotion Coupons-Premiums-Bonus Packs-Price off Chapter Ten: Personal Selling, Database Marketing and Customer Relationship Management Personal Selling Services-Telemarketing-Retail Sales Presentations-Database Marketing Steps-Methods of Direct Marketing-Permissions Marketing-Customer Relationship Management Steps Chapter Eleven: Public Relations Events Cause Related Marketing-Green Marketing-Public Relations Tools-Sponsorship Marketing-Event Marketing Chapter Twelve: Internet Marketing Marketing Functions on the Internet-E-commerce-E-commerce Incentives-Business to Business E-commerce Be Creative and Be Professional