ETHICS IN BUSINESS THE FOUNDATION FOR FUTURE SUCCESS IMA STATEMENT OF ETHICAL PROFESSIONAL PRACTICE Members of IMA shall behave ethically. A commitment to ethical practice includes overarching principles that express our values, and standards that guide our conduct. PRINCIPLES Honesty Fairness Objectivity Responsibility STANDARDS Competence Confidentiality Integrity Credibility INDIANA RULES OF PROFESSIONAL CONDUCT COMPETENCE INRPC Rule 1.1 CONFIDENTIALITY INPRC Rule 1.6 INTEGRITY INPRC Rules 1.7-9; 8.4 CREDIBILITY INPRC Rules 1.4; 3.3 National Business Ethics Survey. Digital image. www.ethics.org/nbes. Ethics Resource Center, 2014. Web. 13 Mar. 2015. A recent MBA Jungle magazine survey about the business ethics of MBA students reveals . . . 52% would buy stock on inside information received from a friend 13% would pay someone off to close a business deal 50% would reveal corporate secrets to a spouse or family member 26% would let a gift sway a company purchasing decision Source: USA Today, citing MBA Jungle survey of 445 students CREATIVE ACCOUNTING: ENRON & WORLDCOM Accounting Degree Review. Digital image. www.accounting-degree.org/scandals. Web. 13 Mar. 2015. Accounting Degree Review. Digital image. www.accounting-degree.org/scandals. Web. 13 Mar. 2015. Above the Lawyer. Digital image. www.abovethelawyer.com/overview-and-impact-of-the-sarbanes-oxley-act. Web. 13 Mar. 2015 GENERAL MOTORS IGNITION SWITCH RECALL 5 Critical Points in Cobalt Timeline (Information acquired from TIME website) Ray DeGiorgio the GM engineer in charge of the prototype ignition switch knew by early 2002 that the part didn’t meet specifications. Delphi, the company testing the switch, told DeGiorgio repeated tests had failed, marking each test result in a January report with “Not OK.” DeGiorgio had a choice: fix the switch, or ignore the problem. Knowing that fixing the switch would delay production, DeGiorgio told Delphi in email to “maintain present course;” in other words, ignore the problem. He signed his email “Ray (tired of the switch from hell) DeGiorgio.” DeGiorgio, who was fired this year, couldn’t be reached for comment. Reviews in the middle of 2005 of GM’s Cobalt which contained the below-spec ignition switch, were not good. For months, GM employees had exchanged emails noting that a slight graze of the key fob would move the key out of run, shutting off the vehicle. Media reports were vitriolic. “I never encountered anything like this in 37 years of driving and I hope I never do again,” said a reviewer for the Sunbury Daily Item said of his Cobalt’s repeated engine shutdowns, and the New York Times noted Chevrolet dealers were telling Cobalt owners to remove items from heavy key rings. “This is a safety/recall issue if ever there was one,” a customer wrote GM. Yet despite the obvious dangers of ones car shutting off mid-drive, GM continued to classify the faulty ignition switch as a convenience issue—not a safety one. A team of GM engineers met in September 2005 to consider whether to replace the switch. The answer was a fatal “no.” 5 Critical Points in Cobalt Timeline (Information acquired from TIME website) GM LAWYERS REVIEWED A CASE IN 2006 IN WHICH A WOMAN DIED AFTER HER COBALT STRUCK SEVERAL TREES AND HER AIRBAG DID NOT DEPLOY. FIELD REPORTS NOTED THAT THE IGNITION WAS ODDLY IN THE ACCESSORY POWER MODE, BUT A GM ENGINEER, KATHY ANDERSON ARGUED THAT THE AIRBAG WAS NOT EXPECTED TO DEPLOY ANYWAY. THE CASE WAS SETTLED, EFFECTIVELY QUELLING A DEEPER INVESTIGATION INTO THE DEATH, AND THE POSSIBILITY OF DISCOVERING THE REAL SOURCE OF THE PROBLEM. A 2007 report by Wisconsin State Trooper Keith Young said that the ignition switch jostling may have caused a fatal crash. “The two front seat airbags did not deploy,” said Young. “It appears the ignition switch had somehow been turned from the run position to accessory prior to the collision with the trees.” GM received the report, but according to the Valukas investigation, no GM engineer read it for seven years. DeGiorgio quietly fixed the ignition switch problem in 2006 but didn’t tell anyone at GM. Nor did he switch the part number in GM records. That meant that all future cars would be safe, but it would be nearly impossible to trace the cause of crashes on old models to the ignition switch— preventing a recall that would have saved lives. Valukas Report NHTSA $35 Million Fine 2008 Training Session GM Lawyers to Engineers Rules of Professional Conduct 1.2 Scope of Representation (d) A lawyer shall not counsel a client to engage, or assist a client, in conduct that the lawyer knows is criminal or fraudulent . . . 1.6. Confidentiality of Information (b) A lawyer may reveal information relating to the representation of a client to the extent the lawyer reasonably believes necessary: ◦ (1) to prevent reasonably certain death or substantial bodily injury; ◦ *** ◦ (5) to establish a claim or defense on behalf of the lawyer in a controversy [with] the client, to establish a defense to a criminal charge or civil claim again the lawyer based upon conduct in which the client was involved, or to respond to allegations in any proceeding concerning the lawyer’s representation of the client. Rules of Professional Conduct 1.13 Organization as Client (b) If a lawyer for an organization knows that an officer, employee or other person . . . with the organization is engaged in action, intends to act or refuses to act in a matter related to the representation that is a violation . . . of law which reasonably might be imputed to the organization, and . . . is likely to result in substantial injury to the organization, then the lawyer shall proceed as is reasonably necessary in the best interest of the organization. Unless the lawyer reasonably believes . . . that it is not necessary in the best interest of the organization . . . , the lawyer shall refer the matter to higher authority . . . Rules of Professional Conduct 3.4. Fairness to Opposing Party and Counsel A lawyer shall not: (a) unlawfully obstruct . . . access to evidence or unlawfully . . . conceal . . . material having potentially evidentiary value . . . ; (b) . . . counsel or assist a witness to testify falsely . . . 4.1 Truthfulness in Statements to Others In the course of representing a client a lawyer shall not knowingly: (a) make a false statement of material fact or law to a third person; or (b) fail to disclose a material fact to a third person when disclosure is necessary to avoid assisting a criminal or fraudulent act by a client, unless disclosure is prohibited by Rule 1.6. REPORTING UNETHICAL BEHAVIOR REPORTING 1. Women tend to report more than men 2. Managers report more than nonmanagement employees 3. Reporting rates rise along with management level 4. Reporting rates are similar in public and private companies 5. Most employees contact a supervisor rather than a third-party or hotline WHY DON’T WE REPORT? Calculations based on the Bureau of Labor Statistics Employment Situation as reported in November 2013, and considers only those: 18 years or older, currently employed in the agricultural and private workforces (not government) and not selfemployed or in private households. http://www.bls.gov/news.release/empsit.t08.htm HOW TO REPORT 1. Compile evidence 2. Understand your internal rules and policies 3. Maintain confidentiality as appropriate 4. Determine whether the matter can be remediated through in-house reporting 5. If necessary, look outside of the workplace for a reporting solution IMA ETHICS CENTER Online at: http://www.imanet.org/resources-publications/ethics-center IMA Ethics Helpline: (800) 245-1383