OLC EUROPE UNIT 4 MARKETING PRINCIPLES QCF LEVEL 5: BTEC HIGHER NATIONAL ASSIGNMENT Marketing Principles –QCF Level 5 Assessment title: Marketing Principles Lecturer: Issued date: Submission date: Task One Task Two Task Three Task Four LO1 Understand the concept and process of marketing Learning Outcomes LO2 Be able to use the concepts of segmentation, targeting and positioning LO3 Understand the individual elements of the extended marketing mix LO4 Be able to use the marketing mix in different contexts Introduction This is a broad-based unit which gives learners the opportunity to apply the key principles of marketing. Firstly, the unit looks at the definitions of marketing, and what is meant by a marketing orientation and the marketing process. Next, learners consider the use of environmental analysis in marketing and to carry out their own analyses at both macro and micro levels. They will also investigate the importance of market segmentation and how this leads to the identification and full specification of target groups. Learners then consider buyer behaviour and positioning.The unit looks at the main elements of both the original and the extended marketing mix. This includes an introduction to the concept of the product life cycle, new product development, pricing strategies, distribution options and the promotion mix. Finally, learners will develop their own marketing mixes to meet the needs of different target groups. This includes considering the differences when marketing services as opposed to goods. A range of other contexts is examined including marketing to businesses instead of consumers and the development of international markets. Marketing Principles –QCF Level 5 Rules and regulations: Plagiarism is presenting somebody else’s work as your own. It includes: copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework from another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the procedures set down by OLC. Please see your student handbook for further details of what is / isn’t plagiarism. Assignment Regulations 1 Learners are required to submit their work using the OLC Assessment cover sheet. 2 You are required to submit your assignment electronically to your Examination Officer at London Campus of OLC Europe. 3 If you need an extension (even for one day) for a valid reason, you must request one, using the appropriate form available from the Academic Admin Office. Do not ask the lecturers responsible for the course - they are not authorised to award an extension. The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick. 4 General guidelines for submission of assignment: a) All work must be word-processed and must be of “good” standard. b) Document margins shall not be more than 2.5cm or less than 1.5cm c) Font size in the range of 11 to 14 points distributed to including headings and body text. Preferred typeface to be of a common standard such as Arial or Times New Roman for the main text. d) Any computer files generated such as program code (software), graphic files that form part of the course work must be submitted either online or with the documentation. e) Please answer each Task within 1000-2000 words Marketing Principles –QCF Level 5 Task One – The concept and process of marketing Scenario As a newly appointed Marketing Manager, you are required to carry out a detailed industry analysis for your chosen organisation. The purpose of this is to formulate a suitable marketing campaign for your chosen organisation. As part of the introduction to your industry analysis give a brief 1. Explanation of the various elements of the marketing process. 2. Evaluate the benefits and costs of marketing orientation for the selected organisation. (This provides evidence for outcome 1 – assessment criteria 1.1 & 1.2) Task Two – Segmentation, Targeting and Positioning Access video at http://www.youtube.com/watch?feature=player_detailpage&v=RcRFBVIvJHw Alternatively type the following into Youtube : ‘Segmentation, Targeting, and Positioning McDonald's’ Task : After watching the video above, produce a written discussion and: 1. Show macro and micro environmental factors which influence McDonald’s marketing decisions. 2. Propose segmentation criteria to be used for products indifferent markets for McDonald. 3. Choose a targeting strategy for a selected product/service for McDonald. 4. Demonstrate how buyer behaviour affects marketing activities in different buying situations at McDonald. 5. Propose new positioning for a selected product/service at McDonald. (This provides evidence for outcome 2 – assessment criteria 2.1, 2.2, 2.3, 2.4 & 2.5) Marketing Principles –QCF Level 5 Task Three – The individual elements of the extended marketing mix ( Individual Power Point Presentation) 1. Explain how products are developed to sustain competitive advantage 2. Explain how distribution is arranged to provide customer convenience 3. Explain how prices are set to reflect an organisation’s objectives and market conditions 4. Illustrate how promotional activity is integrated to achieve marketing objectives 5. Analyse the additional elements of the extended marketing mix (This provides evidence for outcome 3 – assessment criteria 3.1, 3.2, 3.3, 3.4 & 3.5) Task Four – Using the marketing mix in different contexts SleepWell is a growing family-owned business, located in West-end of London. SleepWell, being a family-owned business and a particularly small one, tends to be run informally, the way one might run the family. Together with its growth, the family has been advised to introduce a Marketing department. However, the owners seem reluctant and unconvinced about the benefits of such a function in the organisation. As a Marketing Consultant, write a report to convince the owners of the importance of including this function in their organisation. Your report must include the following: 1. Plan marketing mixes for two different segments in consumer markets 2. Illustrate differences in marketing products and services to businesses rather than consumers 3. Show how and why international marketing differs from domestic marketing (This provides evidence for outcome 4 – assessment criteria 4.1, 4.2 & 4.3) Marketing Principles –QCF Level 5 Assessment Criteria & Grade Descriptors 1. Pass criteria (P1) (1.1) Explain the various Merit Criteria Present and (M1) Distinction Criteria (D1) Use critical reflection elements of the marketing communicate to evaluate own work process appropriate findings. and justify valid conclusions. (1.2) Evaluate the benefits Select appropriate Justify valid and costs of a marketing examples and apply within conclusions. orientation for a selected context organisation 2. Pass Criteria (P2) Merit Criteria (2.1) Show macro and Present and (M2) Distinction criteria (D2) Use critical reflection micro environmental communicate to evaluate own work factors which influence appropriate findings. and justify valid marketing decisions (2.2) Propose segmentation criteria to be used for products indifferent markets (2.3) Choose a targeting strategy for a selected product/service organizations. (2.4) Demonstrate how buyer behaviour affects marketing activities in conclusions. select/design and Justify your proposal with apply appropriate valid conclusion methods with examples Present and Demonstrate communicate convergent/lateral/ appropriate findings. creative thinking. Using at least 3 examples, Justify your proposal with explore how buying behaviour affects marketing valid conclusion activites with in context different buying situations (2.5) Propose new Present and positioning for a selected communicate product/service appropriate findings. Marketing Principles –QCF Level 5 Justify your proposal with valid conclusion 3. Pass criteria (P3) Merit Criteria (M3) (3.1) Explain how products Present and Distinction criteria (D3) Use critical reflection(D3) are developed to sustain communicate to evaluate own work competitive advantage. appropriate findings. and justify valid conclusions. (3.2) Explain how select/design and Use critical reflection distribution is arranged to apply appropriate to evaluate own work provide customer methods/ techniques. and justify valid convenience conclusions. (3.3) Explain how prices are Present and Demonstrate set to reflect an communicate convergent/lateral/ organisation’s objectives appropriate findings. creative thinking. and market conditions (3.4) Illustrate how promotional activity is integrated to achieve marketing objectives (3.5) Analyse the additional elements of the extended marketing mix Illustrate with atleast three Demonstrate different and concrete convergent/lateral/ examples creative thinking. Select/design and apply appropriate methods/ techniques. Marketing Principles –QCF Level 5 Justify conclusions with concrete examples 4. Pass criteria (P4) Merit Criteria (4.1) Plan marketing mixes Present and for two different segments communicate in consumer markets appropriate findings. (M4) Distinction Criteria (D4) Use critical reflection to evaluate own work and justify valid conclusions. (4.2) Illustrate differences Select/design and Use critical reflection in marketing products and apply appropriate to evaluate own work services to businesses methods/ techniques. and justify valid conclusions. rather than consumers (4.3) Show how and why international marketing Present and Demonstrate differs from domestic communicate convergent/lateral/ marketing appropriate findings. creative thinking. Marketing Principles –QCF Level 5 Marketing Principles –QCF Level 5