Emergency Manager Severe Weather Information Needs and Use of Experimental Warning Information Daphne LaDue, Ph.D. OU CAPS Christopher Karstens, Ph.D. OU CIMMS/NSSL Sean Ernst OU SoM James Correia, Jr., Ph.D. OU CIMMS/SPC James Hocker Oklahoma Climatological Survey Jonathan Wolfe NOAA NWS Charleston WV Forecast Office This work was funded by NOAA/NSSL and OU CIMMS MOTIVATION Main Goal of FACETs: • provide useful information to key decision makers • to enable effective response We can provide more, such as via Prototype Probabilistic Hazard Information • Research Question: does the Prototype PHI tool enable forecasters to provide what emergency managers need? Two parts to this work: • Critical Incident Interviews • 2015 Hazardous Weather Testbed PART I: CRITICAL INCIDENT STUDY Purpose: identify strengths and limitations of current severe weather information flow to EMs Methodology: Critical Incident Technique (CIT) interviews CIT interviews: • go beyond participants’ opinions • seek critical incidents that illustrate the competency (or lack thereof) • developed in 1950s by a psychologist to help AF identify good pilots Both Studies: data-driven, thematic analyses PART I: PARTICIPANTS Interviews: • 5 county-level • 2 city-level • 1 state-level regional coordinator (of 15 counties) • 1 state level, ESF 8 • 1 military • 1 EM for school district PART I FINDINGS: STORM HISTORY CIT stories revealed that storm history gives EMs a better idea of what to expect in their community: Need to know what storm has done, expected strength changes — EM5 “In real time I was able to redirect [medical response resources], ‘cause I have the latest, greatest that the National Weather Service is providing…” —EM8 Storm history info and track help give 1-1.5 hours heads up on inbound storms and potential impact — EM4 “Getting to know that storm a little better” —EM9 PART I FINDINGS: RELATIONSHIP 1. Specific events build relationships —EM7 • Forecaster on duty didn’t realize impact of sub-severe storm and EM needs related to impacts • EM used existing relationships to solve problem • Built longer-term understanding of EM information needs 2. Building open lines of communication • EMs know they can call NWS when they need to • NWS might even reach out prior to event 3. Knowing NWS forecasters creates trust in forecast information Knowing NWS forecasters builds trust in information —EM5 “If I see things that concern me, I’ll either start chatting or get on the phone with my local NWS and ask them if they’re going to put a warning out” —EM2 PART I FINDINGS: CONFIDENCE 1. EM’s understand forecasts carry uncertainty, and they’d like to hear about forecaster opinions on it Want confidence on threat timing and likelihood to shelter large events well in advance —EM4 “[NWSChat] gives me a certain level of confidence, and I find out what they really think too” —EM10 1. Example of good information “It was high, I think it was high confidence, of, supercell development, into individual supercell development. Moderate to high confidence, that it will affect the metro, and then they gave the eta, like between 7 and 9 pm.” —EM11 PART I: PRELIMINARY OUTCOMES 1. EMs looking for the NWS story of a weather event • • Want the narrative of the storm as it unfolds Want to know how the forecasters perceive the event 2. Want to build and maintain strong relationship with forecasters to build trust in forecast 3. Want forecaster’s insights into inherent uncertainty • EMs aware that no forecast is exact, want to know forecaster’s honest assessment of forecast PART II: HAZARDOUS WEA. TESTBED Purpose: bring key stakeholder group into PHI development early in the R&D to assure resulting work is useful, usable Methodology: • Pre-week survey to establish current views of uncertainty • EMs viewed PHI generated by NWS forecasters and noted decision/action points • Researcher observations and questions • Joint debriefing discussions after each case or live event • End-of-week EM-only and joint w/NWS discussions Traditional SVR warning polygon Polygon extends beyond echo behind and to the sides of the storm. Polygon forward spreads out in width. One polygon for tornado, wind, hail. vs. PHI Object and SVR Plume Object tightly surrounds intense part of echo. Plume forward spreads out in width. Separate objects for tornado vs. wind/hail. HWT PARTICIPANTS See also talk by Karstens et al. @ 9:45am Tuesday 6 NWS from 6 states: Arizona (1) Alabama (1) Maine (1) Missouri (1) Oklahoma (1) Virginia (1) 10 EMs from 5 states: Alabama (1) Michigan (1) Minnesota (1) Oklahoma (6) Wyoming (1) PART II: HWT RESEARCH DESIGN See also talk by Karstens et al. @ 9:45am Tuesday Forecasters in HWT working w/PHI Communication via NWSChat & PHI Log of actions EMs in another room, using EDD to see PHI output Each object has an associated set of information (yellow box): Contents of the discussion box evolved each week as forecasters and EMs interacted. Time of arrival Time of departure FINDINGS: HAZARD PLUMES VS. TRADITIONAL WARNINGS The main difference: “Uncertainty” —Co4 Advantages: • PHI Focus Gives you what areas to focus on, and what areas likely won’t be affected —Co2 Helps identify which cells in a line might do something —St1 • Still need trigger points; EMs cannot devote 100% attention to weather • Polygon Confidence of NWS of EM’s of others, too. “Confidence is contagious.” “...if you’re confident enough to...warn [x number of] people...maybe I should be certain, too.” —Co4 FINDINGS: PROBABILITY IS USEFUL. IS CHANGE MEANINGFUL? Liked seeing the increases, decreases in probabilities Changes after warning issuance could be meaningful “I’m at an 85%, where maybe the warning came out at a 60%, and that’s like, boom. It gives me a lot more information.” —Co5 EMs: A few percentage change probably not meaningful, and may fluctuate too much. • 10% was suggested, • or have the forecaster tell decide what was is a meaningful increase or decrease for that day FINDINGS: THIS IS MANAGEABLE Initially some concern about the increase in information Iterated w/ forecasters on discussion box contents EMs started injecting information to the NWS. “I think we need to send some realistic injects back to them so that the scenario works just a little bit better. They can...see some of the challenges that we have” —Co2 Need spot forecast: Need spot forecast: Hail hitting hazardous chemical tanker truck, can’t take much more. Will the hail get any bigger? When will it stop? College football team on a bus with bow echo heading toward the highway. How strong will winds be? Need spot forecast: Water loading on factory roof, might collapse. How much longer will rain last? CO-CREATION OF WHAT PHI SHOULD BE Amazing dynamic — participants became researchers, asking each other insightful questions to understand the others’ point of view. Each week iterated toward the same things: • Discussion box to contain: • history, such as reports • forecaster thinking, but not bland warning-type statements NWS: “I’m not, I’m not completely, I’m not sold EM: ”Why enough to drop the probabilities in light...of the didn’t you write reports we’ve gotten [and] how strong it was there for that in the awhile.” box?” • Forecaster touch critical; did not trust automated forecast • Did forecaster agree? Or that they changed numbers with his/her expertise & knowledge beyond radar CONCLUSIONS Contact: dzaras@ou.edu Critical Incident Study EMs want the narrative of storm as it unfolds Relationships need to be built and maintained EMs want forecasters’ ongoing assessment, including uncertainty Hazardous Weather Testbed PHI is more specific, focused useful for EM decisions Still need trigger points for action; confidence of forecaster On our Research in the HWT: Presence of EMs gave forecasters focus & rapid feedback Rapid co-creation of potential PHI vision