[PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] ANNEX 4.1 COMMERCIAL (STRATEGIC SUPPLIER) CONTROLS: PART 1 - COMMERCIAL QUESTIONS TEMPLATE Please note that PART 1 of this document is a template for departments to compile the information requirements needed by the Strategic Supplier Controls assessment team to administer this Cabinet Office Control. PART 2 provides guidance to support completing this submission. Where the Department has created a business case or other relevant document, it is sufficient to provide clear page/section references to those documents in the Commercial Questions Template to assist the assessment team to locate the required response to each question or response requirement. If your project or programme involves multiple Controls please seek advice from Central Controls on the appropriate submission format. If your Control is “joint” between Strategic Supplier and Digital and Technology (i.e. with GDS) – please note that the commercial section in Annex 5.1 can be provided in lieu of this document. STRATEGIC SUPPLIER CONTROL SUMMARY INFORMATION Control Stage* (SOBC, OBC, FBC) (see HMT guidance on these stages) (please tick below) *Departments can use this document at any business case stage and as outlined in Controls Guidance Strategic Outline Business Case Control Category (See Cabinet Office Controls Guidance for explanation of all Controls which you may need to consider) Strategic Supplier Digital and Technology, inc ID assurance Consultancy Outline Business Case Full Business Case Property (inc Facilities Management) Commercial Models External Recruitment Advertising, marketing and communications Learning and development (CSL) Redundancy and Compensation Programme or Contract Title* *If this Control contains multiple contracts, please refer to the programme title only here Total Programme or Contract Value (£m)* *A further breakdown of programme costs can be provided in the Control Spend Outline, though this should include all proposed spend including Strategic Supplier spend and any other spend covered by Controls or as part [INSERT VERSION NO/DATE] [PROJECT/PROGRAMME TITLE] 1 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] of the programme. Value of Control Request for Strategic Supplier (£m)* *Include the total programme or contract value across its life for Strategic Supplier spend (excluding any planned extensions) Programme and/or Contract Start Date Programme and/or Contract End Date Incumbent Supplier(s)* (if applicable) *Particularly record where Strategic Suppliers are involved, i.e. currently delivering to the Department Proposed Prime Supplier* *This should also include any considered market interest from Strategic Suppliers, particularly if Department market engagement has been undertaken and there is a belief that a Strategic Supplier may choose to bid for the respective contract Any known Subcontractor(s) DEPARTMENT CONTROL TEAM Name Department/ALB etc. Senior Responsible Officer (if applicable) Control Lead Date of Submission for Control Other contributors to Control (in your Contact Details Name Topic/Role Contact Details Name Topic/Role Contact Details Department) Outline any other engagement across Government relevant to the Control For example: Cabinet Office, CCS, GDS, MPA, HMT, GPU, PSN or other Key Contacts involved in this Contract or [INSERT VERSION NO/DATE] [PROJECT/PROGRAMME TITLE] 2 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] programme* *A full list of acronyms can be found in the Controls Glossary Requested target date for Controls Decision from Cabinet Office* Rationale for requested deadline *Must be consistent with Controls SLA *See Cabinet Office Control Guidance for further information on the Controls SLA. STRATEGIC SUPPLIER CONTROL COMMERCIAL OUTLINE Overview of Contract/Requirements Provide a brief summary of the service/contract requirements or technology to deliver the required outcomes (if within a Business Case please refer to specific sections or pages where this can be found). Where relevant HMG policy or guidance is met through this contract, please outline this clearly (see Controls Guidance on Outline of Control Requirements). It is helpful to the assessment team if the service requirements are described by what is being bought, i.e. possible reference to CPV (Common Procurement Vocabulary) or other recognised service definitions for the sector in question. This section can be used to describe how the commercial approach will offer VFM or to refer to relevant sections of a business case that cover this topic. Commercial or Procurement Approach If a new Contract, Single Tender Action or Framework Call-Off (outline as appropriate) Outline of Market Engagement* [INSERT VERSION NO/DATE] [PROJECT/PROGRAMME TITLE] 3 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] *This could include any pre-procurement formal or informal discussions with markets and suppliers that influenced the procurement procedure proposed or planned activity Procurement Procedure used/ Options* *Outline any options considered and/or discounted and why the preferred option offers VFM Competition Assessment Level of Supplier response in procurement or through Framework (if applicable)* If a framework, detail on calloff procedure and nature of framework services* *The information required should be based on the stage at which the programme or project is at (i.e. SOBC, OBC, FBC); please outline any bidder/supplier interest at each stage – this could include PQQ/ITT/ITN if at FBC *Please also provide any detail on Lots used in frameworks including services per lot and suppliers within that lot SME Engagement (if any) If an existing Contract change, variation, extension etc. (outline as appropriate) Outline of any Market Engagement* *This could include any formal or informal discussions with markets and suppliers that influenced the commercial approach proposed, or nature of discussions to date with the incumbent supplier(s) Methodology proposed/ Options* *Outline any options considered and/or discounted and why the preferred option offers VFM [INSERT VERSION NO/DATE] [PROJECT/PROGRAMME TITLE] 4 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] How contract permits proposed commercial approach* *Outline any key contractual clauses, provisions the department plans to utilise to affect change or position required Previous Changes in the Contract (if applicable) *Outline of any previous changes in the life of the contract, how applied and impact on scope and TCV Proposed “negotiated” position (if applicable) SME Engagement* (if any/applicable) *Where changes, strategy may enable SME sourcing – describe this impact if any Commercial Contract Conditions Form of Contract* *State form of contract chosen, e.g. industry standard (e.g. JCT, NEC, ICE, Model Contract) or where other forms of contract have been consulted or adopted Key Commercial Conditions to manage supplier performance* *Based on form of contract chosen - including description of any payment mechanisms or other relevant clauses applicable to the commercial case for managing the supplier and why these will assure VFM Contract Extension Provisions* *Here outline any proposed in a new contract or if the Department is entitled to enact any contract extension now as part of the proposed commercial approach in this Control Break Clauses in the contract* *Provide any detail within relevant contacts with Strategic Suppliers what break clauses will be included (related to the chosen form of contract)or those that the Department wishes to utilise and any costs associated (these may be future costs and not included in the spend request) Exit or transition arrangements *Outline any provisions in the contract proposed (e.g. at OBC) or applied (at FBC) to enable exit or transition [INSERT VERSION NO/DATE] [PROJECT/PROGRAMME TITLE] 5 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] from an incumbent supplier to a new supplier Open Book* *Including whether the contract has open book in principle or have other comparable access to review and how this has or will be utilised Change Control Procedures* *Include any relevant information here on any change control procedures that relate to this Control, either those in the form of contract to be used in the future or those that the Department wishes to apply as part of this Control Pricing Basis Outline/ Description of approach* *Summary statement of how the price has been or will be assessed in relation to VFM, including whether the price is “fixed”, involves time and materials or other mechanism Cost comparator or benchmarks used* *e.g. assessment cross-govt or sector used to assess VFM Rate Card data* *If applicable, e.g. average day rates contained in the Contract Any indexation provisions (e.g. RPI) Margins proposed – Prime* *Include any detail on profit, risk or other applicable margins proposed Margins proposed – subcontractor (include any detail on profit, risk or other applicable margins proposed) Please outline any licensing [INSERT VERSION NO/DATE] [PROJECT/PROGRAMME TITLE] 6 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] costs associated with this programme or project Commercial issues and Management Outline of key commercial risks and mitigations Contract and Supplier Management Risk Management Approach or Issues Any Transition Issues (if applicable) Any Exit issues (if applicable) CONTROL SPEND OUTLINE Overall Control Spend (including any associated programme costs) *Summary of costs within this Control 20xx/xx £m*** 20xx/xx £m*** 20xx/xx £m*** 20xx/xx £m*** 20xx/xx £m*** Total £m*** E.g. CAPEX E.g. REVEX E.g. OPEX Applicable Transition or Exit Costs Total Cost (Total Contract Value – TCV) Total **Savings Proposed/Achieved [savings area subtotal] [savings area subtotal] *If the year-by-year cost profile is not known, please average the expected savings over the relevant years. **In the first column please provide a total saving per year, plus any sub-level description of the saving areas that will be delivered as a result of this Control expenditure. ***Figures should be rounded to one decimal place, .e.g. 5.5, 10.4 etc. [INSERT VERSION NO/DATE] [PROJECT/PROGRAMME TITLE] 7 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] Spend by Activity – Programme Level Please provide detail of spend across the wider programme in which this Control fits. This could include any related Contracts or Controls at a department level, or other costs that the Department wish to be recognised in the spend Control (e.g. internal programme costs if an ICT programme, consultancy, smaller enabling procurement spend). This should also include the “sourcing” or procurement route for each component of the programme – e.g. OJEU, G-Cloud, other framework, existing contract, internal etc. Dependent of the “stage” of the Control, this information may vary (e.g. SOBC, OBC or FBC). Activity £m* Duration Requirement Sourcing Approved by** Date Total already approved Total in this request Total yet to be requested Total expected spend *Figures should be rounded to one decimal place, .e.g. 5.5, 10.4 etc. **Please provide reference to the departmental or other governance group or stage that approved the designated spend ahead of this Control, or when this will be planned if the spend will occur later in the programme. It is noted that this may not include spend that requires Cabinet Office spend approval via Controls. Spend by Supplier If suppliers have not been identified as yet (e.g. project or programme is at SOBC, OBC, then indicative spend per service is sufficient. Supplier [INSERT VERSION NO/DATE] Spend £m* Duration (months) Aspect of Service Procured (Activity)** [PROJECT/PROGRAMME TITLE] 8 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] Spend £m* Supplier Duration (months) Aspect of Service Procured (Activity)** Total *Figures should be rounded to one decimal place, .e.g. 5.5, 10.4 etc. **Where in Overview/Contract Requirements you have used reference to CPV (Common Procurement Vocabulary) or similar to describe the services bough this should be reflected in describing the aspect of service procured. PART 2 – COMMERCIAL QUESTIONS TEMPLATE GUIDANCE (PLEASE DELETE BEFORE FORMAL SUBMISSION TO THE CABINET OFFICE) General information requirements The Commercial Questions template* has been designed to enable Departments to provide all relevant information required by Cabinet Office and Crown Commercial Service to administer the Strategic Supplier Control. The template is designed to meet information requirements at all relevant approval points (e.g. OBC, FBC). *Where the Department has created a business case or other relevant document, it is sufficient to provide clear page/section references to those documents in the Commercial Questions Template to assist the assessment team to locate the required response to each question or response requirement. More information on Cabinet Office Controls can be found here. Through compilation of information in this format Crown Commercial Service is able to assess the applicable expenditure request. If a business case (e.g. SOBC, OBC, FBC) or other similar document already provides the information required in the Commercial Questions Template, it would be helpful to provide clear cross-referencing in this template to direct the assessment team to the required responses. This spend request may need to be considered in conjunction with other spend controls, commonly Digital* & IT, Consultancy and Property Controls. More information can be found in the Cabinet Office Control Guidance or please contact Cabinet Office Central Controls. *The Digital & IT Control questions (contained in the Cabinet Office Technology and Digital Spend Control Form) also contains a section on commercial questions. Where the Control is “joint” between Strategic Supplier and Digital/IT, the Department is advised to meet the requirements of this Commercial Questions Template for commercial issues, alongside completing the Digital & IT form. Below is a summary of the requirements per section of the Commercial Questions Template: CONTROL SUMMARY INFORMATION & PROJECT CONTROL TEAM Here information is required to provide a high level overview of the Control Request, basic contract information (i.e. what is being sourced/bought and why), and key contacts that could be relevant to the Control or who can be contacted to provide any further narrative or respond to queries relevant to this Control. It is also helpful to record any key contacts in Cabinet Office and other agencies who may have provided support or advice to the department (e.g. GDS, GPU, CCS etc.). Example: [INSERT VERSION NO/DATE] [PROJECT/PROGRAMME TITLE] 9 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] Other contributors to Control (in your department) Outline any other engagement across Government relevant to the Control Name Topic Contact Details Jonathan Jones Angelica Smith Procurement Strategy Service Manager responsible for developing the solution HMT Departmental Contact GDS lead for project since S-OBC J.J@department.gov.uk A.S@department.gov.uk Jose Money Adam-Paul Macintosh j.money@hmt.gov.uk amac@gds.gov.uk Requesting a date for a decision Where your department requires a Controls decision by a certain date, this can be noted and a rationale provided by your department. Please note that not all requests can be accommodated; Cabinet Office and Crown Commercial Service will endeavour to work with your department to ensure that there is no adverse effect to your programme when administering this Control. CONTROL COMMERCIAL OUTLINE Here the assessment team are seeking to understand what the contract service is, how the department procured or secured the commercial proposal to be considered in this Control, and the nature of the commercial proposal itself. A key part of this assessment here is whether the chosen commercial methodology meets appropriate legislative, procedural and HMG policy requirements (e.g. seeking competition, enabling SME access to contract opportunities, how the solution aligns to the Government Digital Strategy following the advice and guidance provided in the Government Service Design Manual). Key information required here includes: - How the supplier was/will be identified (e.g. existing/incumbent provider, new procurement, framework, spot purchase or single tender action etc.) - Market engagement and testing – how this was conducted and the result, and strength of that interest and how the department ensured sufficient interest in the contract - Form of contract, key contract conditions, pricing basis and how the costs were assessment against market norms or benchmarks - Any known commercial risks identified by the department and how they will be managed Below are a series of examples to assist departments in compiling responses to these questions: Example: Procurement Procedure used “The department is planning to undertake this “procurement” procedure due to the nature of the services being procured requiring [insert rationale]. Supplier engagement has identified that this is the best route to market available to the department to ensure VFM and to offer maximum competitive tension.” Example: Methodology proposed The recommended option was chosen ahead of the following options: 1. Single Tender Action – discounted because [insert rationale]. 2. HMG-Framework 123 - discounted because [insert rationale]. 3. Negotiation with incumbent - discounted because [insert rationale].” [INSERT VERSION NO/DATE] [PROJECT/PROGRAMME TITLE] 10 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] Example: Key Commercial Conditions to manage supplier performance “The form of contract chosen is industry standard and has the following conditions to ensure that supplier performance can be effectively managed, for example: I. A payment mechanism – this clauses provides [insert benefits] II. A gain-share mechanism – this clauses provides [insert benefits] III. A benchmarking clause – this clauses provides [insert benefits] IV. Scheduled break clauses – this clauses provides [insert benefits] V. Termination for convenience clause – this clauses provides [insert benefits]” Example: Cost comparator or benchmarks used “The department has used UK-WIDE-INDUSTRY-STANDARD indices to verify and tests costs at OBC stage, and will utilise specific benchmark pricing that will form part of the evaluation of bidder proposals during procurement.” Example: Contract and Supplier Management Risk Management Approach or Issues “The supplier will deliver this commercial project via a Change Control Notice, which we outline here at OBC. To manage delivery the department will: Cap the costs of the change against the agreed CCN; Establish before implementation whether this change will have any material effect on the exit costs agreed at the outset of the contract; Introduce weekly review meetings in the implementation phase of the change and then re-sequence these to monthly for the remainder of the contract, and feed in to wider performance management of the contract;” CONTROL SPEND OUTLINE Here the assessment team is looking for a clear picture of the overall spend requirements in this Control (also shown at a supplier level), how this contract fits into a wider programme spend which should also be included, and see detail on savings and other associated costs (e.g. exit or transition costs). This ideally should show the total contract value (TCV) for the control request, year-by-year contract or programme value, and provide sufficient subsets of spend to express clearly how the commercial cost is constructed for the project or programme. Example: Overall Control Spend (including any associated programme costs) *Summary of costs within this Control E.g. CAPEX E.g. REVEX E.g. OPEX [INSERT VERSION NO/DATE] 2014/15 £m*** 5 5 2015/16 £m*** 5 2017/18 £m*** 5 [PROJECT/PROGRAMME TITLE] 2018/19 £m*** 5 2019/20 £m*** Total £m*** 5 5 25 11 | Page [PROJECT/PROGRAMME TITLE] [DEPARTMENT] [DEPARTMENT VERSION NO] Applicable Transition or Exit Costs Total Cost (Total Contract Value – TCV) Total **Savings Proposed/Achieved REVEX SAVING BASED ON REVISED BENCHMARK FOR SERVICE COSTS SCOPE REVIEW FROM PREVIOUS CONTRACT 1 1 2 6 5 5 5 6 32 2 2 2 2 2 10 1.5 1.5 1.5 1.5 1.5 7.5 0.5 0.5 0.5 0.5 0.5 2.5 *If the year-by-year cost profile is not known, please average the expected savings over the relevant years. **In the first column please provide a total saving per year, plus any sub-level description of the saving areas that will be delivered as a result of this Control expenditure. ***Figures should be rounded to one decimal place, .e.g. 5.5, 10.4 etc. Example: Spend by Activity – Programme Level Activity £m Duration Procurement Support to FBC 1 2 years Enabling Software 0.1 1 Total already approved Service Requirement Source Approved by Date Support to the internal Cabinet Office department Consultancy Consultancy Jan 14 team to manage Framework Control this procurement Related software needed by G-Cloud ICT approval Dec 13 procurement team 1.1 20 Total in this request 20 Total yet to be requested 0 Total expected spend 21.1 [INSERT VERSION NO/DATE] 4 System Restricted Procedure [PROJECT/PROGRAMME TITLE] Internal Approvals Board By Jul 14 12 | Page