UTFAB Summary Presentation Patrick J. Burns Vice President for IT March 19, 2007 I. Central IT at CSU -- How Are We Doing in IT Relative to Our Peers? Burns’ Assessment National ranking of 42 on “Most Wired” list three years ago Increasingly lagging (now > 100): Wireless coverage Classroom technology Learning technology, especially next generation eLearning technology (see following slides) Support of faculty for instruction GA classrooms, departmental rooms + UFFAB We “refresh” hardware on a regular cycle, but how do we “refresh” faculty? Why? March, 2007 UTFAB Spring 2007 Summary 3 The Value Judgment - A Central Fee Comparison Central Technology Fees at Peer Institutions Texas A&M: $225.60/semester ($18.80/cr) North Carolina State University: $175/sem (~$14.58/cr) Iowa State University: $106/semester (~$8.83/cr) Arizona State University: $100/semester (flat rate) Oregon State University: $100/semester (~$8.33/cr) University of Colorado, Boulder: $65.60/sem (flat rate) Oklahoma State University: $60/semester ($5/cr) Colorado State University: $15/semester (flat rate) Note: Assumes 12 credits/semester | Census Date: Jan. 16, 2007 March, 2007 UTFAB Spring 2007 Summary 4 ACNS “Before & After” – Trends in Growth of Services Informal Survey of Peers- Central IT Staff Avg/CSU = 4.30:1 Normalized Staff 0.90% FTE-Staff/FTE-Student 0.80% 0.70% 0.60% 0.50% 0.40% 0.30% 0.20% 0.10% B U C IS U SU K TS U V SU N C U O rS U W S C U M U IU C O kS U C S U 0.00% Institution March, 2007 UTFAB Spring 2007 Summary 6 Informal Survey of Peers- Central IT $$$ Avg/CSU = $4.41:$1 Normalized Expenditures $1,400 $/FTE-Student-yr. $1,200 $1,000 $800 $600 $400 $200 B U C IS U SU K TS U V SU N C U O rS U W S C U M U IU C O kS U C S U $0 Institution March, 2007 UTFAB Spring 2007 Summary 7 ACNS Systems Services – 2000 Yuma Lamar Vines Holly CSUNTS Eagle Delta CSUNTS2 8 Servers March, 2007 UTFAB Spring 2007 Summary 8 ACNS Systems Services – Jan. 2006 Core End-User Services Video Streaming Services File/Print/Domain Controller/Monitoring WebCT OURAY BASALT COPE CSUNTS CSUNTS2 CSUNTS3 LAMAR YUMA HOLLY EAGLE SIMLA BOND RIFLE Exchange/Blackberry CSUNTS4 CSUNTS5 BDGOVS System Administration / Backups/Archival/Logging/Monitoring RUSH HASTY UNION ACNSBB STATUS Web/SQL/eID/RAMWeb SILT MESA HUGO CALHAN DURANGO DELTA Test Forest WSPROD WSDEV OVID AGATE LYONS GRANBY RYE HOWARD HOOPER BOONE ACNSWSA ACNSWSB SPAM/Virus Control RamPoint Portal Miscellaneous/Unique Function Servers/Dept. Servers PARK GILL WARD ERIE ESTES RAMPOINT DAE UPSPP KCSUSTREAM CTVSERVER Miscellaneous CLM STUMEDIANTS SEVIS BFSSQL PORTALCAL LITE YAMPA MAIL.HALLS MOBILE QAS 30 Unix Servers March, 2007 MOLE HPASERVER LUMINISDB 43 Windows Servers UTFAB Spring 2007 Summary 9 ACNS Networking – 2000 Internet Modem pool OC-3 16K computers Internet2 5 routers, 1 ATM switch March, 2007 UTFAB Spring 2007 Summary 10 ACNS Networking – Jan. 2006 Internet Internet2 National Lambda Rail Gigabit Bison North Fort Collins Community Network March, 2007 Gigabit Packet VPN Shapers 300 28K computers APs Monitor Border Firewall 1,400 devices VoIP Video Conf. Core Surveillance Routers UTFAB Spring 2007 Summary Bison South City and County Life & Safety 11 ACNS Staffing –“Before and After” 2000 Jan. 2006 34 FTE, 33 Centrally March, 2007 29 FTE, 22 Centrally UTFAB Spring 2007 Summary 12 II. A Look Into the “IT” Future “The farther we look into the past, the further we can look into the future.” – W. Churchill “Prediction is so difficult, especially about the future.” N. Bohr March, 2007 UTFAB Spring 2007 Summary 13 The Next-Gen eLearning Environment (after Jafari, McGee, and Carmean, “Managing courses, defining learning,” EDUCAUSE Review, pp. 50-70, July/Aug. 2006. Course sites, Hybrid courses, Online courses CMS/LMS Wikis & Blogs Communication, Presence My Intelligent Agent My Profile Certified objects, Misc. objects, Peer review ePortfolio DAM, Lifelong Repository Collaboration Groups Public site, & Access req’d Presence, Podcasting, Video on demand, Real-time video Social groups, Professional groups Professional Networking Social Networking RSS/web services BbMarch, 2007 flickr Angel facebook Merlot eCollege UTFAB Spring 2007 Summary YouTube more… 14 III. SIS Hardware Request SIS Hardware Goal Upgrade decision process Banner go live in Fall 2007 – address performance issues due to hardware Hardware will be 4 years old in FY 08 Load testing Consultation with other institutions running Banner in production Both identified our back-end database server as a “choke point” Solution – upgrade hardware, and dedicate to Banner SIS Architecture Upgrade “Before” Oracle DB Server Back-end “All” Oracle Applications “After” Oracle DB Oracle DB #1 - SIS #2 – Other Banner Banner Application Application Portal/ Portal/ RAMweb RAMweb Internet Internet Cost Itemization Item IBM p560Q (discounted) HMC (software) Fiber switch Rack Disk Oracle license Total UTFAB Request (50%) Cost ($) $94,000 $5,000 $10,000 $4,725 $52,000 $180,000 $345,725 $172,862 IV. FY08 Requests Reminder There is sufficient money to do a lot of “good” Remember that you represent your constituents, so your votes should be for “the greater good” In addition to the UTFAB criteria, you may wish to consider managing your portfolio so risks are appropriate March, 2007 UTFAB Spring 2007 Summary 20 Funding Request 1. 2. 3. 4. See separate spreadsheet Process Discuss funding levels for individual projects Discuss which projects should be “off the table” Prioritize remaining projects and rank order Discuss funding levels March, 2007 UTFAB Spring 2007 Summary 21 Recommendation from Advisor No increase in UTF for FY 08 Rather, prioritize projects Thank You I appreciate the opportunity to speak to you today as I strive to determine if our IT environment is Aligned with your expectations and pocketbooks I very much welcome your feedback March, 2007 UTFAB Spring 2007 Summary 23