Carl J. Willhoite 1700 N Thompson St Conroe, Texas 77301 bigcarl64@gmail.com 936-443-7291 Summary: Highly motivated professional with outstanding educational credentials with twenty years of experience designing and developing business related information systems. Demonstrated ability to understand and meet customer and business needs with exceptionally favorable results. Over nineteen years of successful SAP implementation experience for Top Fortune companies. Involved in all project life-cycle stages from Software Evaluation, High-level Design, Technical Design, System Configuration, ABAP Programming, Basis Technology, System Test, User Test, Performance Tuning, Go-Live Support and Post-Production Support on several project teams. Quality Assurance Function for several high-risk SAP projects. Major Accomplishments: Analyzing business systems and operations to assess technical needs and organizational readiness. Planning, estimating, and directing project team work. Establishing methodologies for systems development and quality assurance. Supervising teams to quantify and report productivity to ensure issue resolution. Appraising personnel performance through formal and informal feedback. Facilitating meetings and conducting presentations for clients. Designing and developing custom applications, databases, web sites, and application architectures. Developing and delivering proposals to clients. Team Lead for large-scale upgrade from SAP 3.1h to 4.6b – 30 people. Developed project plan for upgrade from 4.7 to ECC6.0. Certifications & Training: SAP-SD Certification from SAP Alliance partner Academy SAP-MM Certification from SAP America SAP-ABAP Certification from SAP America Certificate in Computer Applications Work History: FlightSafety International/Illumiti – USA (July 2013 – June 2015) MM/IM lead/SME for multi-plant and country implementation. Architect for new MM and Procure to Pay implementation. Functioned as SD consultant for OTC processes. Business process design and blueprinting for MM/IM and P2P processes. Complete material master configuration. Equipment/Asset configuration to support aircraft rotables, batch management. Configuration and support of Serialization process for Equipment master, material master and tracking in IM. This included printing serial numbers on all related picking, packing, and transportation documents. New Condition types with Purchase Orders, along with PO release strategy and STO procedures. Complete PO release strategy configuration and setup with workflow email. Modifying PO Pricing Procedures. Configured SD sales process for Order to Cash process along with developing and writing functional specs for Order to Cash processes. This included cross company sales, and ISTOs. Post-go live Production support for SD Order-to-Cash processes. Integration with SD functionality. Redesign sales order types, deliveries, and billing types. Write technical specs for technical team Senior level consulting on basis and technical issues. Post go-live Production support for MM & SD processes. Quanex Building Products – USA (Feb 2013 – July 2013) Post-go live Production support for Logistics Execution, SD Order-to-Cash, crosscompany sales, variant configuration, MM, WM and transportation. Re-implementation of 3rd party order process, intercompany pricing, and master data standardization. Provided senior level expertise with design and troubleshooting SAP RF functionality for WM utilizing an RF-Gen handheld device. Re-design and ongoing improvements in Warehouse functionality to support rapid pull and ship processes. Senior level consulting on basis and technical issues. BakerHughes – TX (June 2006 – December 2012) Configured SD sales process for Order to Cash process along with developing and writing functional specs for Order to Cash processes. This included cross company sales, and ISTOs. Enhanced and supported the OTC processes including orders, deliveries, billing and pricing. Provided senior level consulting on complex Logistics and Transportation issues. Configuration of the entire shipment processes including shipment type, shipping points, transportation planning points, routes, freight forwarders, shipping calendars. Configured and implemented Shipment costing process. WM/IM and MM configuration and process improvements. EDI integration of Transportation module and external Freight Forwarders Configuration and support of Serialization process for Equipment master, material master and tracking in WM including handling units. This included printing serial numbers on all related picking, packing, and transportation documents. Implementation of EH&S module - Dangerous Goods Multi-Language and Multi-Currency implementations including Ecuador, Venezuela, Brazil, Middle East countries, and Russia. Implementation and integration of MDI’s Trade Automation software for Foreign Trade – Import and Exports. ECC 6.0 Upgrade, EHP5 and Unicode conversion – Synchronization of SAPSCRIPTS, SMARTFORMS, and other objects. Designed and wrote specifications for custom solution and interfaces for Trade Collaborator 3rd party software to handle import/export functionality for all company wide goods movements. Advanced ABAP development, including OO development. SMARTFORMS and SAPSCRIPT development and Adobe Live Cycle Interactive Forms development. (SFP). . Lockheed-Martin – TX (Aug 2005 – June 2006) SAP R/3 version 4.6c - Project management, team leadership, business requirements definition, SD-All, LE-Shipping, LE Transportation(WM), MM-IM, EDI, ABAP/4. Responsible for ensuring that SAP Best Practices are being utilized aligned with the DuPont foundation system and standard SAP industry practices. Areas of work include process design and configuration in shipping, third party warehouse EDI interface design and development, logistics interfaces, customized packing functionality design and development, RF integrated solution, inventory management and integration with other work-streams. Leading a team of consultants, administrative work included work-stream planning, business requirements gathering workshops, integration test management, demos and metrics. Lead consultant, performing configuration and design of 23 US and Canada Nylon warehouses and distribution centers, implementation of the new 4.6c handling units functionality, packing, shipping, decentralized warehouse, RF with SAP Console, complex placement and put-away strategies, inventory management, returnable packaging, extensive go-live support for all sites. Coordinated work with SAP Germany to facilitate OSS notes/fixes to ADSUBCON for IS-A&D solution. Deloitte Consulting – IL (Mar. 2004 – Aug 2005) Contracted as Sr. consultant/Shadow Project Manager for Deloitte to provide SAP consulting to Deloitte’s clients in manufacturing and aerospace industries. Team member on worldwide implementation project in Order-to-Cash work-stream in SAP ECC 5.0. Complete configuration, design and implementation of the RF(LM00) functionality including many custom ABAP programs designed to run on an RF handheld device. Setup and configured RF handheld devices and barcodes for use in warehouse. Configured PS for projects related to professional services. Use and setup of IBM Crossworlds/WebSphere Business Integration Product. Used Six Sigma and Method/1 project methodologies for project implementation. Provided senior level expertise in implementing SAP Logistics in MM and WM in a SAP R/3 4.6c (MM, SD) AIX environment. Hilti Corp. – Tulsa, OK (Sep. 2003 – Mar 2004) Provided senior level expertise in implementing SAP RF functionality for WM in a SAP R/3 4.6c (MM, SD) Oracle environment utilizing ABAP/4 and SAPConsole. Complete configuration, design and implementation of the RF(LM00) functionality including many custom ABAP programs designed to run on an RF handheld device. Co-designed and implemented a custom Cluster Picking strategy and solution for the North America division. This included custom SAP ABAP programs and warehouse strategies for picking/packing optimization. Heavy use of handling unit, transfer orders, stock transfer, and all associated WM functionality included in all custom development. Setup configuration for transfer requirements and orders. Designed and implemented Handling Unit Packing station. Designed and wrote ABAP code to manage customized shipping, and pick-to-pack process. Configured WM for replenishment orders. Configured WM for put-away strategies. Setup and configured RF handheld devices and barcodes for use in warehouse. Conagra Foods – Omaha, NE (Mar 2003 – Sep 2003) Configured SD sales process for Order to Cash process. Develop and write functional specs for Order to Cash process. Provided senior level expertise in implementing SAP/EDI in a SAP R/3 4.6c (MM, SD) Sun Solaris Oracle environment utilizing ABAP/4 and GENTRAN 5.2 Assignments included designing, coding and unit testing for the X12/4010 810 Inbound Logistics Invoice Verification EDI document customizing three user exits and extending IDOC INVOIC01; designing, coding and unit testing for the X12/4010 820 Outbound Remittance Advice EDI document customizing one user exit and extending IDOC PEXR2001; assisted with the development of X12/4010 850 Outbound Purchase Order EDI document by designing, coding and unit testing one user exit and extending IDOC ORDERS04 for KANBAN Purchase orders; For each X12 document created, the following documentation was created: a Business Process GAP Analysis document, a SAP IDOC to GENTRAN:server Mapping document, and a Trading Partner Implementation Guide containing our X12/4010 requirements; I also designed, coded and unit tested the associated GENTRAN:server maps needed for the Inbound Invoice and Outbound Remittance Advice documents; Performed GENTRAN:server Trading Partner Administration for all P.O. and Invoice vendors; Trained client personnel on the SAP/EDI/ABAP/GENTRAN. Use of ASAP methodology for project timeliness and completeness. Design and creation of complete unit and integration test plans. Utilized CATTS for Regression testing, creation of test data and testing of configuration changes. Penn Octane Corp – Brownsville, TX (Oct 2002 – Feb 2003) Configured IS-Oil Downstream to facilitate product exchanges, contracts and, deliveries. Configured SD sales process for Order to Cash process. Wrote scripts for configuration and transactions for implementations. Use of ASAP methodology for project timeliness and completeness. Design and creation of complete unit and integration test plans. ChevronTexaco – San Ramon, CA ( Sep 2001 – July 2002) Analyzed and rewrote numerous ABAP programs, user exits and Data Dictionary structures in SD, MM, PP, and PS modules for much increased efficiency. Responsibilities included creation of detail design specifications with heavy end-user communication, configuration for customer master and creation of sales orders and billing documents to support testing and requirement clarification. Creation of external and internal specifications to develop ABAP/4 programs. Designed, created, and implemented custom on-line reports using ABAP/4, screen painter, menu painter, and interactive on-line debugging tools. Coordinated and implemented performance standards and ABAP review, as well as functional and technical specification review. Scripted and executed integration tests . Designed, coded, and implemented interface with Zytax Exstars Reporting software. Worked with TSW for initial scoping, and proto-typing. ExxonMobil – Houston, TX (Oct 2000 – July 2001) Configured IS-Oil Downstream to facilitate product exchanges and contracts, deliveries and automatic sourcing against the exchange location. Worked with Joint Venture Accounting to facilitate information between Downstream group and Upstream group. Designed and wrote technical specifications for loading of downstream data including exchange contracts, vendor information, producing entities, well completion, delivery networks. Worked on team to identify GAPS in the IS-OIL configuration from Upstream to Downstream. Wrote numerous testing scenarios for Unit testing of the entire JVA and IS-Oil setup. Worked with FI/CO team to facilitate ledger entry requirements in regards to the ISOil entries. Helped to identify revenue distribution allocation for normal sales entries, purchases, well and facility expenses, and royalties. Identified and coordinated loading of Exploration and Production contracts as well as exchange contracts. Worked with JVA to correctly identify and configure both Federal and State taxing entities for proper tax accounting. OxyChem – Dallas, TX (July 1999 – Oct 2000) Lead the upgrade team from release 3.1h to 4.6b. Coordinated necessary configuration and ABAP coding changes necessary for the upgrade. Analyzed and rewrote numerous ABAP programs, user exits and Data Dictionary structures in SD, MM, PP, and PS modules for much increased efficiency. Designed and wrote batch programs to automatically post credit/debits, and bill the customer accounts based on entries from the accounting system. Wrote scripts for configuration and transactions for implementations. Special areas of emphasis included the automation of the creation and allocation of serial number records in all out bound logistics processes. Also, developed dispatching tool via enhancements to SAP CRP functionality. Configured new sales document types, item categories, schedule lines, customer account groups, header and item text, access sequences, text procedures, user exits, copy rules, backorder processing, material sales statuses and groups, material determination, output determination, incompletion procedures, availability checking rules, new variants for sales order lists, delivery lists, and billing lists. Created new customer account groups, partner types, access sequences and procedures. Maintain SD revenue account assignments, movement types and MM account determination. Designed report for master schedulers to acknowledge new and changed sales items. Designed report to analysis delivery blocks displaying date block was added and by whom. Designed complex open/closed sales order report used through out the company. This report incorporated data from material master, purchasing, production, sales, delivery, and billing. Created LIS structures for sales, purchasing, and production planning including new field catalogs, objects, formulas, requirements, and modification of table structures. Pennzoil- Houston, TX (Apr 1998 – July 1999) Developed CATT procedure for business transactions involving BOM creation referencing existing materials in material master. CATT procedure developed was used later to input data for BOMs. Used Standard BDC programs to input MM data through standard structures as well as developed own BDC program using Batch Data Input and Call Transaction method. Developed Online programs to extract scheduling and production data from SAP to input into shop floor system according to the given specifications. Participating in the discussions to load transactional data through BDC or IDOC interface using workflow for error notification. Coordinated and implemented performance standards and ABAP review for Pennzoil Products Company. Designed, coded and implemented a complete bolt-on Change Management System in SAP R/3 for Pennzoil Products company. The system completely automates all correction and transports with approval and calendering functionality. Shell Oil Co- Houston, TX (Aug 1997 – Apr 1998) Team lead for the conversion effort on the RUMBA project. Designed, wrote, and implemented numerous functional and technical specifications using Shell templates. Responsibilities included creation of detail design specifications with heavy end-user communication, configuration for customer master and creation of sales orders and billing documents to support testing and requirement clarification. Designed, developed and implemented an external interface to SAP of a monthly forecast demand for selected products. Solution used both Unix scripts and SAP programs to synchronize updates. Designed, developed and installed ABAP programs for the efficient initial load of millions of equipment warranty data records. Provided ABAP transaction programs to analyze sales orders and assign to an alternate shipping location to meet demand. Created SAPScript letters for canceling orders due to credit problems, export quotations and proforma invoice documents. Developed application and associated tables for tracking material movements, shipments and availability for foreign trade zone requirements. Developed data mapping and interface program for sales history data between Legacy system and SAP Business Warehouse. Designed and implemented numerous SAP reports for tracking product prices vs cost, product components and availability and product allocations to customers. Developed and installed numerous solutions for customizing screen edits for sales orders, credit management variants via user exits and SAP table extensions. Valero Energy – San Antonio, TX ( Jan 1997 – Aug 1997) Team lead on the SD/MM and IS-Oil part of the project. Configured SD/MM, IS-OIL using ASAP methodologies to accomplish the following: Setting up Material Management Organizational structures and global settings. This included Inventory Management, Purchasing, Invoice Verification, Configuration/ Customization using IMG, Procedure model and Reference model. Analyzed Business requirements and prepared feasibility studies and project proposals. Business Partner, Customer, Setting up Sales & Distribution Organizational structure, global settings and various basic functions in S&D: Hierarchy, Products & Services, Pricing, Master data, Material Listing / Exclusion, Inquiry, Quotation, Sales Order, Delivery, Picking, Packing, Shipping, Goods Issue, Billing Documents, Invoice, Rebate, Foreign Trading, Monitoring Sales activities, Mailing & Document Flow. Creating Outline agreements- scheduling –delivery/forecast delivery, contractsvalue/quantity MRP, BOM/explosion, planned orders, stock- non-stock items lot sizing procedures, material forecast, material valuation, storage locations and material type. Sales organization/ distribution channels/ sales divisions/ shipping-loading point/ contact person/ material type- industry sector- general data/ material status/ transfer requirements. Lyondell Petrochemical Co – Houston, TX (Jan 1996 – Sep 1996) Creation of external and internal specifications to develop ABAP/4 programs. Designed, created, and implemented custom on-line reports using ABAP/4, screen painter, menu painter, and interactive on-line debugging tools. Used SAP authorizations and Profile generator to setup user security profiles. Designed and coded numerous reports using sap security tables. Responsible for implementing OSS Notes and Hot Package administration for SAP R/3 implementation. Authored & developed standards to facilitate standardization and performance. Designed and created interfaces for SD, MM, HR & PS modules. Used Standard BDC programs to input MM data through standard structures as well as developed own BDC program using Batch Data Input and Call Transaction method. 09/93 to 01/96 Compaq Computer Corporation, Houston, TX - Systems Analyst II Developed and implemented ABAP/4 code in re-engineering implementation project while employed at Compaq. Designed, created, and implemented ABAP/4 programs used in conjunction with the Batch Data Communications (BDC) process. Developed and maintained documentation using SAPScript. Co-developed and implemented transparent tables and Data Dictionary maintenance for SAP R/3 implementation project Designed, created, and implemented custom on-line reports using ABAP/4, screen painter, menu painter, and interactive on-line debugging tools for SD. Developed custom batch programs to format and load custom transparent tables using DOS batch scripting and SAP variants to input information. 06/92 - 09/93 Entex, A Noram Energy Co., Houston, TX - Programmer/Analyst Developed and maintained Summary Billing project. Project consisted of using existing billing techniques and incorporating the ability to summarize multiple bills into single printings and mailings. Provide leadership in the design, development and implementation of a Customer Information Survey System. (COBOL/CICS). Developed statistical analysis to correctly identify and estimate customer billings to generate a steady revenue stream throughout cyclical patterns. Provide support and maintenance functions for Entex's Customer Information System consisting of approximately 1.5 million customers. (COBOL/CICS) Developed new application life-cycle methodologies that improved Entex Information Systems department productivity by 25%. Provide maintenance of on-line and batch processes to support the Customer Information System for Entex billing systems. Familiar with batch window scheduling/process, on-call scheduling and error resolution within batch windows. 12/89 - 05/92 Developed and implemented system to automate and record liquor sales with the ability to produce various financial reports and TABC forms. (Lotus 123) Created customer database for promotional mailings. Wrote user manuals for developed software. Upgraded and maintained hardware for PC based systems as necessary. 04/86 - 04/89 Self Employed Business Software Consultant US ARMY, Ft. Sill, OK - Pershing II Electronics Specialist Received both leadership skill and electronics training necessary to fulfill my threeyear commitment. Successful completion of two live firing demonstrations of the Pershing II Missile System. Education: MBA University of St. Thomas, Houston, TX - December 1995 Concentration: Finance & International Business BBA Texas A&M University, College Station, TX - May 1992 Major: Business Analysis - Management Information Systems Related Skills: SAP ABAP/4 Programming, UPI 7.0, SAPScript, SAP R/3 SD, MM, HR application modules, SAP R/3 Data Dictionary, MS FrontPage 2000, HTML, PERL, COBOL/COBOL II, JCL, File-Aid, VSAM file structuring, Xpediter, Easytrieve, Windows 3.1 & 95, Visual Basic, Microsoft Office and related macro programming. Maintenance and upgrading hardware requirements for PC's as needed.