Activity-Based Costing (ABC) Background Our Clients Often Lack an Understanding of Profit Factor Trade Offs Needed for Decision Making As – Is Decision Making… To – Be Decision Making… Covering contribution margin is most Competitor pricing important Can't lose Need to gain Customer X market share Activity based product costing Billing factors ? …often relies on mental rules of thumb Alternative transaction profitability Expert System poundage Accept/reject decision by Marketing Management Customer profitability ? Accept/reject decision …can incorporate price/terms modeling to optimize profitability and business decision making A centralized, information based transaction analysis model and management process can improve decision making and profitability. Background Activity-Based Costing (ABC) Enables Managers to Accurately Determine Product and Customer Costs Activity-Based Costing Framework RESOURCES Attribution ACTIVITIES } Identify all activities performed and their resource consumption } Attribute dollars to products and customers based on activities performed } Act on findings (e.g., reallocate resources, modify pricing, refocus efforts) Cost Drivers Customer Product Customer Segment Product Line Actions Objective The Objective of ABC Is to Allow Management To Make More Informed Decisions Objectives Enhance understanding of Business Division costs Deliverables •Costing of activities •Key cost drivers of activities Identify unit contribution Contribution of products, product lines, customers, and customer segments Develop decision rules for resource allocation Cost performance metrics for activities In the A&D phase, depending on the client situation, your primary objective is to create senior management understanding and appreciation for the benefits and impact of ABC for their business Approach Development of a High Level ABC Model Can Be an Effective Selling Tool A&D Worksteps • Hypotheses on the value and opportunity to apply ABC modeling to client situation. • Understand business cost structure and determine major activities performed. • Identify selected high impact cost drivers for those activities. • Interview key clients to build model and identify cost drivers. – Marketing Managers – Sales Reps – Plant Managers – CFO and staff – Cost Accountants (HQ and Plants) – IS function • Build dynamic PC-based model for selected sample of transactions, products and customers. • Analyze outputs, and demonstrate value of ABC methodology. • Identify the quantitative and qualitative benefits of ABC stream for results delivery project. Outcome Results Delivery Implementation of ABC Consists of Several Stages Proposed Workplan Draft Months 1 2 3 4 5 6 7 8 9 10 11 Step 1: Launching the Effort • Appoint Steering Committee • • Appoint Natural • Work Team • • Agree on Workplan • • Initiate ongoing • communication Step 2: Developing ABC Product Costs Gain consensus and buy-in Step 3: Identify key cost drivers Determining Profitability Highlight performance improvement opportunities Determine methodology for new product resource requirements Develop actionable product costs • Product profitability Step 4: • Product mix and pricing strategy Designing a Business Decision Model • Customer profitability • Coordinate information gathering and updating Step 5: • Customer mix strategy • Streamline interfaces Implementing Systems • Align decision model with existing processes • Implement ABC system • Train staff • Link ABC with other financial/planning tools • Roll-out of the model to the entire operation