PLENARY DIALOGUE: PANELLISTS Kellie Monger Kellie Monger is the Marketing Manager of the award-winning regional tourism organisation, Destination Melbourne (DML). Located in the world’s most liveable city, Melbourne, Australia. Kellie has played an instrumental role in building Destination Melbourne’s reputation as Australia’s premier destination marketing company through collaboration with the public and private sector. Leading a team of creative tourism professionals, Kellie is responsible for developing and implementing the organisations destination marketing strategy, which includes the delivery of over 350 products including print and digital guides, familiarisation programs and integrated campaigns. Kellie is committed to ensuring everything Destination Melbourne produces is sustainable and enhances the experiences of visitors. Ross Kata Ross Kata has been working for Expedia Inc in Africa since 2003. Kata spent seven years prior in the hotel and tour operator industry in Europe, APAC and South Africa. With that experience and knowledge, he was able to bring to Expedia Inc to Africa. His primary role on behalf of Expedia Inc is negotiating airline, hotels, destination experiences & affiliate deals with considerable expertise in online retail, merchandising, SEO, SEM, Mobile & Social Media. He has an extensive knowledge of the African online industry. Ross is also a Board Member of the Tourism Business Council of South Africa (TBCSA) since 2011. Eddy Khosa Eddy Khosa is an executive manager in the tourism and hospitality industry with 31 years’ experience at senior and executive management levels. Noted for his handson management style and critical attention to detail, he also has been instrumental in successfully implementing turnaround strategies for ailing hotels. He is currently the Chairman of the Federated Hospitality Association of Southern Africa (FEDHASA); a board member of the Tourism Charter Council and, a board member of the Tourism Business Council of SA (TBCSA). He is a former board member of South African Tourism (SAT); former CEO of the Johannesburg Tourism Company (JTC); and also a former board member of Destination Marketing Organisation International (DMOI). He has played a key role in destination marketing which he through his current position at FEDHASA shares with national government, provincial and local tourism organisations. He enjoys interacting with people, has a keen eye for networking opportunities and contributes richly to the advancement of opportunities for the hospitality sector through his international experience in destination development and marketing. Rashid Seedat Rashid Seedat is the Head of the Gauteng Planning Commission (GPC), a position he assumed in October 2011. The GPC is located in the Office of the Premier in the Gauteng Provincial Government (GPG), where he is responsible for short, medium and long range planning as well as performance monitoring and evaluation. Between April and August 2012, he acted as Director-General of the GPG. He was Director of the Central Strategy Unit in the City of Johannesburg for over 10 years where he was responsible for strategic planning (including formulation of the Growth and Development Strategy and the Integrated Development Plan), strategic policy development and performance management. He previously worked as a senior specialist in local government at Planact, a progressive nongovernmental organisation. He was also active in organisations affiliated to the United Democratic Front between 1980-1994, during the struggle against apartheid. He currently serves on the Board of the Gauteng City-Region Observatory and on the Advisory Board of the Centre for Urbanism and the Built Environment (CUBES). Rashid has a BA, Master of Management in Public & Development Management and MSc in Development Planning – all from the University of the Witwatersrand, Johannesburg. He was awarded a fellowship at the Local Government Centre, Warwick University, UK between 1992 and 1993 and also studied at the University College of London, UK in 1993. Jan Hutton Jan Hutton works for South African Tourism, as their Chief Marketing Officer. As such, Hutton’s primary responsibility is to deliver on the Tourism Growth Strategy which is aimed at ensuring that South Africa is the preferred destination for leisure and business travel. This entails driving and managing marketing for South African Tourism, overseeing the organisation’s global campaigns to competitively raise awareness of South Africa as a world-class destination. Hutton is very passionate about consumer-centric, integrated, performancemarketing, and was recently appointed to Chief Marketing Officer at South African Tourism. Having worked for some of the best media and marketing multinational companies in South Africa, as well as started numerous businesses herself. Hutton’s most recent position was at The Nielsen Company where she was a Director and Board member, servicing clients through Africa. Whilst here, Hutton was the only South African selected to attend a Global Leadership Programme in San Francisco. Prior to serving The Nielsen Company, Hutton was Managing Director at Ogilvy Interactive, South Africa. Ogilvy Interactive is one of the largest marketing and communications networks in the world, stretching to 50 countries, and employing a workforce of over 4 000 digital media experts. Amongst other ventures, Hutton has also been Managing Director at Inmedia (a marketing strategy company); at Strattice Wireless Intelligence (technology product development company); and General Manager at Barrows Design and Manufacture, an international retail strategist company with offices on four continents. Hutton is the quintessential unconventional marketer who has extensive experience working in traditional and new media for over 10 years, with an enviable list of bluechip brands. She grew up in Cape Town and left at the age of 25 to live in Mountedgecombe Durban, commuting to Johannesburg, and eventually relocated to Johannesburg fulltime seven years ago, now living in Waterfall Estate. Jack van der Merwe Mr Jack van der Merwe, a Civil Engineer, obtained the degrees B.Sc. (Eng.) Civil and B.Sc. (Eng.) (Hons.) Civil, from the University of Pretoria. He is also a graduate of the Harvard Business School’s SED programme. He has been providing a service to the public transport sector for more than 41 years of which some of the highlights were his appointment, in 1994, as the team leader of the Strategic Management Team (SMT) tasked with developing, structuring and establishing the new Department of Public Transport and Roads in Gauteng. A Department he headed from 1995 until 2004. During this period he was also appointed as project leader for the Gautrain Rapid Rail Link project. This started in July 1997 when he accompanied the then Premier of Gauteng, Mr Sexwale, to Bavaria to discuss the development of a Rail Link between Tshwane, Johannesburg and the OR Tambo International Airport. Working with endurance and tolerance on the project for the last fifteen years, with different tiers of Government, he provided solutions to many challenges and ensured that Gautrain became a project of national significance and a pride of the nation. Remarkable contributions have also been made to the socio-economy advancement and spatial development of Gauteng resulting from Gautrain leadership under Mr van der Merwe. Although the Gautrain Project was initiated long before the FIFA 2010 World Cup was awarded to South Africa, it soon became evident that it would be to the advantage of the country as a whole if the rail service between the OR Tambo International Airport and Sandton could be completed in time for the soccer. This was achieved on the 8 th July 2010, three days before the kick-off. He represented his Department on various national forums and professional bodiessuch as the Ministerial Conference of Ministers of Transport and the Committee of Transport Officials. He was the Chairperson of the Gauteng Urban Transport Board. He was a member of the Civil Engineer Advisory Council (CEAC) and a board member of the then South African Rail Commuter Corporation (SARCC). He was until recently a board member of the former South African Roads Board. In 1998 the Transportation Engineering Division of the South African Institution of Civil Engineering awarded him the Chairman's Award for Meritorious Service to the Transportation Profession. He is a Fellow of the South African Academy of Engineers. IN 2010 Mr van der Merwe was awarded the University of Pretoria’s Laureate Award for exceptional achievements and promoting the interests of the University of Pretoria by the Tuks Alumni Board. In 2011 he was appointed by the MEC for Roads & Transport to head up a special team of experts tasked with developing an 25 year Integrated transport Master Plan for the Province of Gauteng (ITMP25). In 2011 he was elected UATP President for Africa (an African association of urban & regional passenger transport operators, authorities & suppliers) and Vise-President of UITP (the World wide association of urban & regional passenger transport operators, authorities & suppliers). He also serves as a member on the UITP Policy Board. In 2012 the Premier appointed him as the project leader for the Ekurhuleni Aerotropolis project, which is part of Strategic Infrastructure Project 2 (SIP2) of the National Development Plan (NDP). He is currently the CEO of the Gautrain Management Agency tasked with overseeing the building and operation of the Gautrain, overseeing the implementation of the Concession Agreement with the Bombela Concession Company. He receives on average two oversees delegations per month who are seeking advice on the implementation of PPP type contracts. Numerous organisations consult Mr van der Merwe on the success of the Gautrain, amongst which, the World Bank, and various foreign government delegations are learning from the solutions found from challenges on the Gautrain. Mr van der Merwe has an influence on an international level and is recognised as an international expert in public transport and project management. He has delivered countless papers on the development and execution of PPP contracts in South Africa and abroad. He has been asked by the World Bank to present the method, advantages and implementation of PPP’s in Russia and the Philippines. Tel no. : + 27 11 977 8900 Fax no. : + 27 11 997 8903 E-mail : jackvdm@gautrainpo.gov.za Dr Ismail Vadi MEC for Roads and Transport Gauteng Provincial Government Ismail Vadi was born in 1960 in Kliptown where the historic Congress of the People was held in 1955. He matriculated in 1976 at the Trinity Secondary School in Lenasia and went on to study for a Master of Arts Degree in History at the University of the Witwatersrand. He recently obtained a doctorate in Security Studies. He taught as a senior History and English teacher in Lenasia from 1982 to 1991. Thereafter, he served as a lecturer at the Faculty of Education (University of the Witwatersrand). Vadi has had a varied political career. In the 1980s, he was an activist in the Transvaal Indian Congress (TIC) and the United Democratic Front (UDF). He was a founder member of both the Lenasia Youth League and the Progressive Teachers’ League and served as the National Vice-President of the South African Democratic Teachers’ Union (SADTU) from 1990 to 1994. Between April 1994 and November 2010, Vadi served as a Member of Parliament for the African National Congress (ANC). In the National Assembly, he had served on the Portfolio Committees on Education; Safety and Security; Public Service and Administration; Correctional Services; and the Joint Standing Committee on Intelligence. He served as the Chairperson of the Portfolio Committee on Communications; and in the Constitutional Assembly, he served as the Chairperson of the Theme Committee on Public Administration. He also served as Chairperson of the Ad-hoc Committee on the Special Report of the Public Protector on the then Deputy President, Mr Jacob Zuma. Vadi has published articles and books on Political Resistance in South Africa. Philip Taaibosch Mr. Philip Taaibosch grew up in Brandfort a small town in the Free State province of South Africa, largely made popular by the fact that it is where Mrs. Winnie Mandela had been banished during Nelson Mandela’s imprisonment. This is where his political ideology was first formed. As a young man he played professional football in the then National Professional Soccer League for Leicester City. Later he qualified as a referee and over time, served as a Deputy Chairperson of the Free State Referees Association. Mr. Taaibosch started his economic life in the steel industry as a boiler-maker and fitter in 1977. During his working life, he became a shop steward and also served on the Board of the South African Boiler Makers’ Association for more than seven years. He also owned taxis on a part-time basis and served as the chairman of the Free State Taxi Council, a position he maintained for seventeen years. In 1993, he took the decision to become a full-time taxi operator. When the first Taxi National Body, SATACO, was formed, Mr. Taaibosch became the interim Secretary General until the establishment of SANTACO in 2001. He was elected the first Secretary General of SANTACO at the first AGM of SANTACO, a position he holds to-date. As a community member, Mr. Taaibosch has involved himself with School Governing Bodies and local Civic Associations. He is a card-carrying member of the African National Congress, David Thuys branch in the Free State. He also serves on the board of directors of Taxi Choice, a business arm of SANTACO as an Executive Director. He also runs a funeral undertaking business and is husband to Pascalina and a father to his two children. Nico Bezuidenhout BIOGRAPHY – NICO BEZUIDENHOUT Nico Bezuidenhout has led South African low cost airline Mango since its launch on 30 October 2006. During his tenure at the airline, Mango has become one of South Africa’s most recognised aviation brands known for its innovative approach to delivering air services to its customers. Nico’s leadership has seen Mango has achieved its business objectives with a string of firsts; including being the first domestic airline to distribute through grocery retailer Shoprite, Checkers and Checkers Hyper, acceptance of Edgars and Jet store charge cards as tender and developing business travel products within the low cost model. More recently, Mango became the first African carrier to offer on-board Wi-Fi access and the only airline to offer bookings and managed travel through mobile apps across Andriod, iPhone and Blackberry 10. In seven years, Mango also received several awards, including Best African Low Cost Carrier at Dubai’s World Travel Awards in 2008, thirteen successive PRISM Awards for its PR and Communication and a Budgie Award for marketing in 2008 among others. The Airports Company of South Africa has also, over time, awarded Mango its Feather Awards for excellence in aviation and service levels in all the airports that it operates from. Prior to taking the reins at Mango, Nico headed the team responsible for South African Airways’ foray into e-commerce and initiatives such as electronic ticketing. He was responsible for the carrier’s online strategy, delivering one of the flag carrier’s largest commercial successes in recent years. In 2012 Nico served on the Ministerial task-team assigned with responsibility to create a sustainable business strategy for the National Carrier whilst in June 2013 he served as president of the successful IATA AGM and World Air Transport Summit held in Cape Town. Nico started his career as tour finance and merchandising commercial manager for Big Concerts, overseeing several international artists’ tours of South Africa including INXS, Michael Jackson and U2 among others. His stint in the live event arena led him into joining and leading the team that launched the first online ticketing agency in the country, Ticketweb, which successfully competed against box office giant Computicket at the time. Daniel Ngwepe Daniel Ngwepe has built an outstanding record of achievement in the fields of public affairs, diplomacy, politics, business, marketing and the media. Prior to becoming a training and development entrepreneur and outdoor advertising, he worked in the public and private sectors. Described by the Financial Mail as “a high flying executive and one of the best diplomats this country has ever had”, Ngwepe was in the South African Foreign Service and served two terms in the Washington Embassy from 1995 until 2005. After serving as media spokesperson for the Department of Foreign Affairs, he joined Anglo American as Senior Divisional Manager and went on to become the company’s Executive Director for Public Affairs. In this capacity, he had responsibility for overseeing stakeholder and government relations, media, marketing, investor relations and was a member of the board. Currently, he works in Visa’s Global Government Relations and heads up the company’s Sub-Saharan Africa’s regulatory engagement with more than 20 countries. In his personal capacity, Daniel is Chairman of the Get-On-Foundation, a Pretoria based non-profit Skills Development Centre equipping marginalized South Africans with skills to move from welfare into dignified jobs.