KHYBER PAKHTUNKHWA INFORMATION TECHNOLOGY BOARD GOVERNMENT OF KHYBER PAKHTUNKHWA TERMS OF REFERENCES (MARKETING AND EVENT MANAGEMENT SERVICES) FOR DIGITAL YOUTH SUMMIT 2016 ___________________________________________ Last Date for Submission: 25-02-2016 at 02:00 pm Tender Opening Date: 25-02-2016 at 2:30 pm Bid Submission & Opening Venue: KP IT Board, Deans Trade Centre, Peshawar. ____________________________________________ KP IT Board FF 101, Deans Trade Centre, Peshawar. info@kp.gov.pk www.kp.gov.pk 1 Table of Contents 1. Description of Work................................................ ERROR! BOOKMARK NOT DEFINED. 2. Format for Technical Proposals ............................................................................................ 5 3. Technical & Financial Evaluation .......................................................................................... 5 4. General Terms & Conditions................................................................................................................... 14 5. Terms of Payment .......................................................................................................................................... 15 1. Description of Work 2 Khyber Pakhtunkhwa IT Board (KPITB) invites sealed Proposals (Technical & Financial) for the successful planning, hosting and marketing of the Digital Youth Summit 2016. The Digital Youth Summit is a tech conference and startup expo which has been successfully organized in Peshawar in May 2014 and 2015. The conference’s main objective is to bring together the next generation of digital innovators in Pakistan, with a primary focus on technology entrepreneurship, on-line work and ‘tech for social’ innovation. The 2016 Digital Youth Summit, also planned for May this year, will be a three-day event with plenary sessions with leading experts from Pakistan and all over the world, as well as breakout sessions on the various aspects of tech entrepreneurship, on-line and social innovations. Participants will have the opportunity to interact with leading and emerging innovators, entrepreneurs, freelancers, startup community leaders, investors and other stakeholders. Up to 5,000 youth from the region are expected to attend. As the primary organizing body, the Khyber-Pakhtunkhwa IT Board requires the services of a professional marketing and event management firm to handle event-related logistics. KPITB and other organizing partners and sponsors will cover all event-costs, while the firm’s primary role will be to ensure the smooth and successful coordination of all event activities. 1.1 SCOPE OF WORK The work envisioned will involve three major components: pre-event planning, marketing, and event management: Pre- Event Planning: The responding organization will be required to begin leading the following activities immediately after being engaged; in early March 2016: Event Space: Negotiate rates and develop space layout plan for the conference at an appropriate venue in Peshawar, and serve as primary point of contact with the chosen venue on all matters. Engage caterer or other vendors to ensure food, projectors, sound system, microphones and any other resources required are coordinated and present at the venue prior to the conference. Participant Coordination: Serve as primary point of contact for all invited guests, speakers and dignitaries in Pakistan. Ensure that invited guests understand their itineraries, roles and 3 expectations. Arrange appropriate air travel, automobiles, and airport pick/drop services for guests arriving from Karachi, Lahore or Islamabad. Accommodation: Serve as primary point of contact with the hotel selected for conference participants. Arrange block of rooms, ensure hotel-to-venue transportation for guests, and deal with billing, room change, or any other issues that require coordination. Ticketing: Develop a plan and manage ticketing for the conference. Ensure that the ticketing process is transparent and user-friendly, but adequately addresses prevailing security concerns Event Schedule: Work with organizing partners to finalize event schedule, and be responsible for communicating any changes or updates to schedule with all concerned stakeholders. Event Budget: Work with organizing partners to develop a working budget for the entire event, identify shortfalls, and contribute to efforts in engaging sponsors to raise funds. Marketing The marketing and outreach components of the engagement will also begin immediately, but are likely continue until at least 30 days after the conference: Sponsorships: Take the lead on pitching the conference to interested corporate entities for sponsorship. Manage all aspects of any sponsorship contributions raised: invoicing, collecting logos and branding requirements, following up on payments etc. Sponsor outreach may also include the creation of pitch materials such as brochures, videos and concept papers Website: Design and continuously update the event website. Ensure information on the website is current, website copy is consistent and error-free, and the website links to appropriate social media, ticketing process, and other online resources Social Media: Revamp existing KPITB social media accounts and strategically increase their reach by creating content such as regular tweets, blogposts, videos and other creative methods in preparation for the Digital Youth Summit. Printing and Design: Work with partners to design all event-related collateral: graphics, fliers, posters, brochures, event schedules, banners, and giveaways. Negotiate competitive rates for printing services and serve as primary point of contact with selected vendor. 4 Traditional Media: Develop marketing plan for print, TV and outdoor advertisements and perform outreach to media entities. Negotiate competitive rates for any ad buys approved by organizing partners Audio and Video Documentation: Develop a plan for capturing key moments of the event for dissemination to domestic and international audiences: including engaging photographers, videographers and live-streaming, if appropriate. Manage photo and video production processes and provide KPITB and organizing partners copies of all material generated. Event Management: During the three days of the event itself, additional intensive support will be required Master of Ceremonies: Engage an appropriate individual to serve as an MC: making announcements, guiding participants and dignitaries, and liaising with organizing partners as necessary to ensure event schedule is being followed. Crowd Control: Manage registration process, check-in ticket holders, and ensure security protocols are being followed. Engage assigned security personnel, venue staff, and organizing partners to proactively assess and resolve any crowd-related issues or disturbances Food: Work with venue staff and caterer to ensure food is provided to ticket-holders, dignitaries and guests in a coordinated way that does not disrupt conference activities 2. Format for Technical Proposals The technical proposal for Event Management of Digital Youth Summit 2016 on behalf of Khyber Pakhtunkhwa IT Board shall be concisely presented and structured in the form of chapters to include, but not necessarily limited to, the following information. Support material should not be part of the main proposal but should be placed at Appendixes. 2.1 General The responding organization should provide the following. 5 1. Name of the participating organization or participating organizations (if more than one) in the responding joint venture consortium, including their scope of involvement. 2. Number of years of incorporation of the participating organization or participating organizations (if more than one). 2.2 Relevant Experience Suppliers shall demonstrate relevant experience of implementing similar nature of projects Sr. No. Name of Client Total Value PKR Contact person & Contact (m) Details of the Client in public and private sector on the proforma given below. Note: Those Projects would be considered where the Responding Organization can provide the successful completion certificate or work orders from the Client’s Organization (Photocopies of documents should be provided) 2.3 Financial Capabilities The Supplier shall describe the financial position of its organization. Income Statement or Annual Report shall be included in the detailed Technical proposal. The National Tax Numbers and Sales Tax Registration Numbers of the company/ firm shall be indicated (Photo copies of concerned documents should be provided). 2.4 Staff assigned to the Project Bidder shall have adequate relevant professionals assigned to the project. List of personnel who will be working on this project, their names and roles should be provided. Particular focus should be on core skills-set required for implementation of the project. Responding Organizations are required to name and provide resumes of at least the planned project manager, lead Designer, implementation team lead. Also, a list of the 6 number of persons and their roles for the project is to be provided. Particular focus should be on core skills set required for implementation of project of this nature. 2.5 Offices The Responding Organization should provide the information about all its offices (warehouses/ in-house resources/ production facilities).The Responding Organizations shall submit the addresses and contact details of its offices. 2.6 Project Implementation/Management Plan The responding organization shall provide a detailed implementation plan and project management plan. Responding Organization should provide the timeline. Responding Organization should cover tasks assigned to the employees and resource allocation of responding organization during the course of the project. This should not be in generic terms but should be specific to the project. Project plans in tabular form, mentioning names of tasks, sub tasks, start date, finish date, resources and milestones will also be appreciated. This Board may ask the Responding Organization to provide the presentation on the proposed solution regarding Methodology to be used for conducting Marketing Activities for KP IT Board. 2.7 Deliverables The responding organization should clearly mention and list all the deliverables to be completed under the proposed project. All deliverables must comply with global industry standards. 2.8 Security Deduction An amount equivalent to 10 % of total payment (inclusive of 2% earnest money if any) shall be deducted as security for KP IT Board, from each bill and retained by KP IT Board for a period of ninety days of the actual date of delivery, inspection, acceptance and approval. 7 3 Technical and Financial Evaluation 3.1Technical Evaluation The Responding Organization would be technically evaluated according the following criteria. The Responding Organizations should submit their technical proposals according to the criteria mentioned below:- DESCRIPTION MARKS 1. Company Profile 10 (a) Years of Incorporation (1 mark for each year) 05 (b) Registration with Professional Marketing Associations and Event Management Bodies 2. Experience 05 (a) Similar Projects Completed in the Tech Sector/Industry including Website development, digital graphics and animations, social media campaigns etc. (5 Marks for Each Project) (Attach completion certificates/Work Orders of the procuring entities as proof) (a) Similar Projects in Private Sector (2 Marks for Each Project) (Attach completion certificates/Work Orders of the procuring entities as proof) (b) Similar Projects completed in Khyber Pakhtunkhwa (5 Marks for Each Project) (Attach completion certificates/Work Orders of the procuring entities as proof) (b) Similar projects in Public Sector (2 marks for each project) (c) (Attach completion certificates/Work Orders of the procuring entities as proof) 3. Financial Strength: Annual Turnover as per Auditor Report (PKR10million = 2 marks, PKR20million = 4 marks, PKR30million = 6 marks, PKR40million = 8 marks, PKR50million = 10 marks) 4. Presentation of the Staff Assigned to the Project on Understanding of the Project, Project Planning and Implementation Methodology 5. Office in Peshawar (5 marks), in-house resources related to the project and operational production centre (5 marks) Total 20 8 50 10 10 10 10 20 10 100 3.2 Financial Evaluation The firm should submit their financial proposal according the format given below:- FINANCIAL BID S# 1 Description of Services/Items Required Event Venue & Space (3 Days) Detailed Specifications VENUE General Provisions: One venue to be procured within Peshawar. Venue must have three halls, and must be able to accommodate 4000 people per day. Venue must have parking for at least 100 vehicles. Venue must also be able to pass a security check and be deemed safe for use by an international organization for foreign participants. Conference: Hall and seating arrangement that can accommodate 1500-2000 persons at a time Expo: Hall that can accommodate 50 stalls and 600-800 persons at a time Unit Quantity Days 3 3 Food & Refreshments: Catering arrangements that can accommodate 600800 persons at a time Breakout sessions: 2 lecture halls that can accommodate 50 persons each 3 3 FOOD 2 Food Day 1: Tea: Tea, Coffee, Cake, Sandwich and cookies Dinner: Pulav, Chicken, Mutton, Seekh Kabab, Vegetable, Salads, Desserts and cold drinks Day 2: Tea: Tea, Coffee, Cake, Samosa, Sandwich and cookies Lunch: Pulav, Chicken, Fish, Seekh Kabab, Salad, Dessert and cold drink Tea: Tea, Coffee, Cake, Sandwich and cookies Dinner: Pulav, Chicken, Mutton, Seekh Kabab, Vegetable, Salads, Desserts and cold drinks Day 3: 9 Persons 1000 600 1000 600 1000 600 Quoted Price (PKR) 3 Accomodation 4 Local Travel Travel - within City 5 Marketing Tea: Tea, Coffee, Cake, Sandwich and cookies Lunch: Pulav, Chicken, Fish, Seekh Kabab, Salad, Dessert and cold drink 1000 Tea: Tea, Coffee, Cake, Samosa, Sandwich and cookies ACCOMODATION Hotel must be at international standards and with adequate security arrangements to satisfy international organization protocols TRAVEL 08 Air Tickets return: Karachi to Peshawar 01 Bus Travel return: Lahore to Peshawar 01 Bus Travel return: Islamabad to Peshawar 10 trips to transport local and international guests from hotel to venue. Estimated 60 guests to be shuttled from hotel to venue per trip MARKETING Website: Development of a dynamic website than facilitates all info related to the event and management of registration of online ticketing service for 60 days Socail Media: Facebook and twitter campaign (30 days), Facebook page likes, Facebook sponsored stories, Tweets on twitter, post event paid advertisement on facebook Billboards: 5 billboards of 60x20, 2 billboards of 90x30, 5 billboards 45x15 for 30 days and 5 billboards of 20x10; 500 streamers of 5x3 within Peshawar Newspaper: Front Quarter Page four color in Dawn, The News, Mashriq, Express, Aaj, Express Tribune, Jang for 3 days in each TV: Designing a graphical video advertisement of 30 seconds and running it 10 times each on the following News TV Channels: PTV, Khyber, Geo, Express, ARY, Duniya during Prime Hours TV Talk Shows: Arrangement of One Hour exclusive Talk Show on PTV, Khyber TV, GEO and ARY, 1-2 weeks prior to the day of event 1000 10 600 Rooms 45 Road Shows: Arrangement & handling of Road Shows related to the event at Peshawar, Abbottabad, Swat, Dir, Mardan, Swabi, Charsadda, Nowshera, Kohat & DIKhan and also in Karachi, Lahore & Islamabad at renowned universities. SPONSORS 6 Arrangement of Sponsors 7 Event Coverage It is expected that the Marketing & Event Management Firm will arrange sponsors from the corporate sector to bear at least 50% of the expenses on DYS 2016. The firm may keep 10% of all sponsorship money arranged for the conference as an incentive to arrange for the maximum sponsorship for the event. The firm may quote here the expenses to be incurred on the arrangement of sponsors. EVENT COVERAGE Photography: Professional Photography services to be manned with 5 persons for 3 days Videography: Professional videography services to be manned with 5 persons for 3 days 8 9 Printing (Contents writing, Designing, Distribution and Installation) Equipments Media Coverage: Arrangement of Media Coverage of the event by all National & International TV Channels & Newpapers on the 3 Days of events PRINTING Posters: four color 1.5'x3' 120gm imported laminated paper Conference Booklet Streamers: 4 color, 6 pass printing on 3M media for 500 streamers of 5x3 within Peshawar; 4 color half page newspaper ads; Banners for Billboards: 4 color, 6 pass printing on 3M media for 5 billboards of 60x20, 2 billboards of 90x30, 5 billboards 45x15 and 5 billboards of 20x10 feet Invitation Cards Giveaways for speakers: Souvenir Bag including: pen, pad, bag, mug, usb stick, etc. Registration batches for Participants Shields EQUIPMENTS Multimedia Projects Screens LCDs 11 500 3000 500 500 300 5000 35 4 4 10 Camcopter Camcoders DSLR Camera 1 4 5 MICs: Fix Dice Mic = 1, Colar Mic = 5, wireless MIC = 5 Sound System: Effective sound system at the Conference Hall, Expo and for the breakout sessions Laptops for multimedia, sound system and for the staff for live streeming and market the event on facebook and twitter Wifi Equipment: To provide uninterrupted internet services to the participants at every point of the conference and expo Printers Scanners 10 11 Security Arrangement of HR for the Event 20 3 3 CCTV Camera DVRs Monitoring & Control Room Equipment SECURITY Set up of scanners at 5 entrance points (2 conference points with estimated 2000 people over two days; and 3 expo/workshop points for an estimated 3000 people over two days), set up of security personnel to manage 5000 participants over two days, including at manual scans, bag checks and random security checks of participants; liaising with local police and home department; Walkthrough Gates Video Scanners for Luggage Security Checking Staff with metal detectors Security Guards Ambulance Firebrigade Overall Monitoring over CCTV Cameras Security Control Room Security Guidelines and circulation to participants HUMAN RESOURCE It is expected that the Marketing & Event Management Firm may arrange the following minimum human resource for DYS 2016 Project Manager Team Leaders (One each for 11 areas) Team Members (4 in each of the 11 teams) Master of Ceremony (Male & Female) Stage Organizers (Lighting & Sound) 12 80 5 5 1 30 30 2 1 80 1 Persons 1 11 44 2 4 12 Musical Night 1 Musical Night 2 Crowd Control Staff Registration Desks (3) for managing registrations online and on the spot 25 15 Information Desks (3) 9 Supporting Staff 20 MUSICAL NIGHT Arrangement of Venue and Musical Band for 500-600 persons Arrangement of Venue and Musical Band for 500-600 persons Total Price Excluding GST GST Total Price Inclusive of GST 13 3.3 Weightage of the Technical and Financial Proposals The weightage for the technical and financial proposal shall be as follows: Evaluation Weight- Sr. No. Description 1. Technical Proposal 70% 2. Financial Proposal 30% age Financial bids of Responding Organizations who score at least 70% on the technical evaluation (as a whole) shall be opened before the representatives who wish to attend the tender opening. 30% weight-age will be given to financial proposals of Responding Organizations. The formula for financial scoring is that the lowest bidder gets 30 points and the other bidders score 30 multiplied by the ratio of the lowest bid divided by the quoted price. Example: Value quoted by lowest bidder = A Value quoted by second lowest bidder = B Value quoted by third lowest bidder = C Financial scoring of the lowest bidder will be = 30 Financial scoring of the second lowest bidder will be= (A/B)*30 Financial scoring of the third lowest bidder will be = (A/C)*30 Technical scoring out of 100 = A Carried Forward & Prorated Technical scoring = A x 0.7 Points obtained in the detailed technical evaluation will be carried forward & prorated. Tender will be awarded to the Supplier with maximum accumulative points (Technical Score + Financial Score). 3.4 Currency All currency in the proposal shall be quoted in Pakistan Rupees (PKR). 14 3.5 Income Tax, Sales Tax and other Taxes The bidders are hereby informed that the KPITB shall deduct taxes at the rate prescribed under the tax laws of Pakistan, from all payments for services rendered by the bidder, who signs a contract with KPITB. The selected bidder shall be responsible for all taxes on transactions and/or income, which may be levied by government. 3.6 Governing Law This RFP and any contract executed pursuant to this RFP shall be governed by and construed in accordance with the laws of Pakistan. 3.7 Acceptance of Proposals The KPITB reserves the right not to accept the lowest or any proposal and to annul the bidding process by assigning cogent reason to the bidder (on demand). The acceptance criteria will be as follows: 1. Bidder shall score at least 70% in the technical evaluation. 2. Bidder shall be the highest evaluated bidder (i.e. Technical Score + Financial Score is maximum). 4. General Terms and Conditions 1. The proposal and price shall remain valid for a period of not less than 60 days from the closing date of the submission of the proposal. 2. The technical and financial proposals should be delivered in separate sealed envelopes. At the top left of the envelopes it should be clearly stated “Marketing & Event Management Services to KPITB”, and it should be clearly stated on the envelope, whether it contains the technical or the financial proposal. The technical proposal will be opened on February 25, 2016 at 2:30 PM in the presence of the authorized representatives of the bidders who may wish to attend. The financial proposals of only the technically viable/ short listed bidders will be opened on a date to be specified later. 3. Tenders shall be accompanied with bid security/earnest money (refundable) for an amount of 2% of bid value in shape of call deposit/ pay order/ bank draft in favour of MD KPITB. The earnest money shall be included in the sealed financial proposal. Tenders without earnest money or less than 2% of the bid value shall not be entertained and rejected straightaway. 15 4. The KPITB reserves the right to accept or reject any or all tenders at any stage by assigning cogent reason to the bidder (on demand). 5. The KPITB reserves the right to increase or decrease the quantities mentioned in the proposal according to requirements. 6. At any time prior to the deadline for submission of bids, KPITB may, for any reason, amend this RFP, whether at its own initiative or in response to a clarification requested by a prospective bidder. Prospective bidders shall check the KPITB website (www.kpitb.gov.pk) for any changes or amendments to this RFP. The KPITB shall not be responsible for informing the prospective bidders in any other manner. In order to afford prospective bidders reasonable time in which to take the amendment into account in preparing their bids, the KPITB may, at its discretion, extend the deadline for the submission of bids. 7. In case of delay in the execution of the contract, the MD, KPITB reserves the rights to impose penalty not exceeding 10 % of the total amount of the contract. 8. If the progress of work is not to the satisfaction of the MD, KPITB, the work shall be awarded to another party at the risk and cost of the bidder. In such an eventuality, if any excess amount is to be paid by KPITB, it shall be recovered from the bidder. 9. All government taxes shall be deducted at source as per rules. 10.KPITB has the right to add, enhance or remove any functionality not disturbing the major scope of work. 11.KPITB shall not bear any expense incurred in the preparation of proposals in response to this RFP. 12.All responses to this RFP shall become the property of KPITB. 13.Proposals sent to KPITB by Fax or Email shall not be accepted. 14.Proposals submitted after due date and time shall be rejected. 15.An effort by any bidder(s) to influence KPITB, “directly or indirectly through unfair means”, in KPITB proposal evaluation, proposal comparison or contract award decisions, to meet or discuss with any KPITB official unless desired by the KPITB may result in the rejection of bidder’s proposal. 16 5. Terms of Payment Payment will be made by KPITB on successful deployment/completion of the work as per contract. Milestone payments can be considered based on deliverables which will be approved by the MD KPITB. No advance payment shall however be made without 100% bank guarantee. KPITB shall deduct 10% retention amount on each payment, to be released after successful completion of project, provided the deliverables complies with the agreed specifications to the satisfaction of KP IT Board. 17 BIDDERS MUST SIGN WHERE INDICATED BELOW AND SUBMIT THIS SHEET AS THE COVER PAGE IN ORDER TO VALIDATE THEIR BID. As a supplier of goods and services to the KP IT Board, I/we certify that I/we fully read and understood the terms and conditions of this RFP and found no complication. We agree to provide the services according to the demand. Company Name and Address Signature of company representative Printed name of company representative Title Date Tel. No. Fax No. Email address 18