BOH4M1
Materials Covered in today’s lesson are found in Chapter
4 of your Textbook: Environment, Organizational Culture
and Diversity (Pg. 88)
Agenda
1.
2.
3.
4.
5.
6.
7.
Review: Strategic Planning
Think/Pair/Share: What is Organizational
Culture?
PowerPoint: What is Organizational Culture?
SCORES Assessment – Richview C.I.
Case Study - Apple Inc. & Google
Self Assessment
Exit Ticket – Examples of Corporate Culture

What is organizational culture?
◦ Self
◦ Partner
◦ Class
 The system of shared beliefs and values
that develops within an organization and
guides the behaviour of its members.
 AKA Corporate culture or “the way we do
things around here”
5
S - How tight or loose is the structure?
C - Are decisions change oriented or driven by the
status quo?
O - What outcomes or results are most highly
valued?
R - What is the climate for risk-taking, innovation?
E - How widespread is empowerment, worker
involvement?
S - What is the competitive style, internal and
external?
6
1.
2.
Form into groups of 3 or 4,
Complete a SCORES assessment of Richiew C.I.
culture.
(S) Structure
(C) Change Oriented
(O) Outcomes or Results
(R) Risk-Taking
(E) Empowerment
(S) Style – Internal or External
Strong cultures:
◦ Commit members to do things that are in the
best interests of the organization.
◦ Discourage dysfunctional work behavior.
◦ Encourage efficient work behavior.
 The
best organizations have strong cultures
that:
◦
◦
◦
◦
◦
Are performance-oriented.
Emphasize teamwork.
Allow for risk taking.
Encourage innovation.
Value the well being of people.
8

Based on the results of your SCORES test
would you say that Richview C.I. has a
“STRONG” Culture?
◦ Explain Why or why not?

Do you have any suggestions to make
Richview’s culture stronger?
1.
Observable Culture
Source: https://dsoat.files.wordpress.com/2011/03/magnifying-glass.jpg
2.
Core Culture
Source: http://www.commcare.ca/node/22
◦ What one sees and hears when walking around an
organization.
 Elements
◦
◦
◦
◦
of observable culture:
Stories
Heroes
Rites and rituals
Symbols
11
DISCUSSION

What are some examples of Google's
“observable” culture from this video?

Underlying assumptions and beliefs that
influence behavior and contribute to the
observable culture.
 Core
culture and values:
◦ Strong cultures have a small but enduring set of core
values.
◦ Commitment to core values is a key to long-term
success.
13
◦
◦
◦
◦
◦
◦
◦
Performance excellence
Innovation
Social responsibility
Integrity
Worker involvement
Customer service
Teamwork
14

Apple Inc.
DISCUSSION
What are some examples of Apple’s “core”
culture?
Organizational Design Preference Assessment – W96 & W-97 of Textbook

Upon completion of your self-assessment, in a ½
page – 1 page reflection;
1. State your score
2. What your organizational design preference is
and;
3. What you learned about yourself as you worked on
this piece
**HINT- Use Pages 283-286 to research Mechanistic
and Organic organizational Design


On the piece of paper provided, answer the
following question.
How has Google’s organizational culture
influenced their strategic planning?
◦ *HINT* Refer back to your Google Case Study

Complete Self-Assessment and hand in
reflection next class.