Selection and Placement Donnalyn S. Boncodin Problems in Personnel Management Dr. Mar Santiago December 5, 2009 Selection Process Objective: * To choose the individual who can effectively perform the job from the pool of qualified candidates. Selection Process Prerequisites Job Analyses • Human Resource Planning • Recruitment • Selection Process Environmental Factors • • • • • Legal Considerations Speed of Decision Making Organizational Hierarchy Applicant Pool Type of Organization Environmental Factors Legal Considerations - Human resource managers should have extensive knowledge of the legal aspects of selection including awareness of the selection criteria to avoid. Environmental Factors Hiring Criteria and Standards to Avoid • • • • • • • • Gender National Origin Marital Status Disabilities Religion Pregnancy Physical Requirement Conviction Record Environmental Factors Speed of Decision Making Time available to make the selection decision. There are times that pressure of business will dictate that exceptions be made. Environmental Factors Organizational Hierarchy Different approaches in the selection are generally taken for filling different levels in the organization. Environmental Factors Applicant Pool - The process can be truly selective if there are several applicants for a particular position. Selection Ratio = Number of persons hired to fill a particular job Number of available applicants Environmental Factors Type of Organization - Sector of the economy in which individual are to be employed – private, governmental or not-forprofit organization. Employee Selection Go through the selection process to determine who is the best candidate for the position. Decision to hire Physical examination Background and reference checks Selection interview Employment testing Initial screening Employment Application Form Provides basic employment information to be used in the later steps in the selection process and can be used to screen out unqualified applicants. Weighted Application Forms Assign different weights on different questions. Accuracy of Information “ I hereby certify that the answers given by me to the foregoing questions and statements made are true and correct, without reservations of any kind whatsoever, and that no attempt made by me to conceal pertinent information. Falsification of any information on this application may lead to immediate discharge at the time of disclosure.” Employers view falsification of application as a serious offense, that if detected, normally leads to discharge. Preliminary Interview Conducted to determine the applicant’s skills, abilities and job preferences match any available jobs in the organization. To explain to the applicant the available jobs and their requirements To answer any questions the applicant has about the available jobs or the employer. Employment Testing Five Categories of Tests • • • • • Aptitude Tests Psychomotor Job knowledge and Proficiency Interests Personality Employment Testing Five Categories of Tests • Aptitude Tests – measure a person’s capacity to learn and perform a job. More frequently used tests measure verbal ability, numerical ability, perceptual speed, spatial ability, reasoning ability. • Psychomotor - measure a person’s strenght, dexterity and coordination • Job knowledge and Proficiency * Job Knowledge – measure job-related knowledge * Proficiency – measure how well an applicant can do a sample of the work to be performed Employment Testing Five Categories of Tests • Interests – designed to determine how an applicant’s interests compare with the interests of successful people in a specific job. • Personality - attempt to measure personality characteristics. Selection Interview - It’s purpose is to supplement information obtained in other steps in the selection process to determine the suitability of an applicant for a specific opening. Types of Interview - Structured - Unstructured Selection Interview Types of Interview - Structured – is conducted using a predetermined outline that is based on a thorough job analysis. Advantages: - provides same type of information to all interviewees - allows systematic coverage of all questions deemed necessary by organization Selection Interview Types of Interview Unstructured – do not have predetermined checklist of question and use open-ended questions. Advantage: - provides more relaxed atmosphere Disadvantages: - lack of systematic coverage of all questions - susceptible to personal biases of the interviewer Selection Interview Problems in Conducting Interviews - - - - Subject to the same legal requirements of validity and reliability. Creates initial impression which tend to overlook or ignore any additional relevant information about the applicant. Halo effect – allows a single prominent characteristic to dominate judgment of all traits. Overgeneralizing – an interviewee may not behave exactly the same way on the job as during the interview. Personal preferences, prejudices, and biases Selection Interview Conducting Effective Interview - - Careful attention should be given to selecting and training interviewers. Plan for the interview, which include an outline specifying the information to be obtained and the questions to be asked. The interviewer should attempt to put the applicant at ease. Facts obtained in the interview should be recorded immediately. Effectiveness of the of the interviewing process should be evaluated. Background and Reference Checking - Reference from Three(3) categories; - Personal - School - Previous Employer - Have limited value to employers since no one will list someone if it will not give a positive response. Physical Examination - - Is normally required only for the individual who is offered the job. The job offer is usually contingent on the individual passing the physical examination. Not only to determine whether the applicant is physical capable of performing the job but also his/her eligibility for group life, health and disability insurance