1.0. Introduction of the Report The internship program is an integral part of Bachelor of Business Administration (BBA).This program creates a unique opportunity for the student to apply their theoretical knowledge into practice and gain valuable real world business experience. During the program, student can also realize existing business condition apart from having opportunities to solve the problem using various analytical tools. In the age of modern civilization bank is playing its spending role to keep the economic development wheel moving. The corporation of the bank is needed in every economic activity. In fact there is hardly any aspect of development activity where state inspired or otherwise where bank do not have role to play. Modern banks play an important part in promoting economic development of a country. Banks provide necessary funds for executing various programmers underway in the process of economic development. They collect savings of large masses of people scattered throughout the country, which in the absence of banks would have remained ideal and unproductive. These scattered amounts are collected, pooled together and made available to commerce and industry for meeting the requirements. Economy of Bangladesh is in the group of world’s most underdeveloped economies. One of the reasons may be its underdeveloped banking system. Government as well as different international organizations have also identified that underdeveloped banking system causes some obstacles to the process of economic development. So they have highly recommended for reforming financial sector. Since 1990, Bangladesh Government has taken a lot of financial sector reform measurements for making financial sector as well as banking sector more transparent, and formulation and implementations of these reform activities has also been participated by different international organization like World Bank, IMF etc. As a part of the internship Program of BBA course requirement, I was assigned to do my internship in National Bank Limited for a period of three months (22nd February, 2011 to 22nd may, 2009). 1.1 Background of the Report National Bank one of the largest and oldest private-sector commercial bank in Bangladesh, with years of experience. Adaptation of modern technology both in terms of equipment and banking practice ensures efficient service to clients. 147 branches at home and 29 affiliates worldwide create efficient networking and reach capability. National Bank is a bank that serves both clients and country. This report, “Financial Performance Evaluation of National Bank Limited”, has been prepared to fulfill the partial requirement of BBA program as a mean of Internship Program. While preparing this report, I had a great opportunity to have an in depth knowledge of all the banking activities of National Bank Ltd. Financial Performance Evaluation of NBL 1 1.2. Significance of the Report: Education will be the most effective when theory and practice blends. Theoretical knowledge gets its perfection with practical application. And the internship is designed to bridge the gap between the theoretical knowledge and real application. We all know that there is no alternative of practical knowledge which is more beneficial than theoretical aspects. The prime reason of this study is to become familiar with the practical business world and to attain practical knowledge about the overall Banking and Corporate world, which is so much essential for each and every student to meet the extreme growing challenges in job market. 1.3. Scope of the report: In order to maintain the speed of development now Banks must compete in the market place both with local institution as well as foreign ones. The presentation of the organizational structure and policy of National Bank Limited and investigating the strategies applies by it provide the scope of this report. An infrastructure of the organization has been detailed and looks into the future. The scope of this report is limited to the overall description of the company, its services, its position in the industry, its financial performance analysis the practical progress of its operation. The scope of the study is limited to organizational setup, functions and performances. Recent performance of NBL in terms of deposit, investment and foreign exchange. To analyze the banks current financial flows performed by NBL. To obtain practical experience about general banking activities by involving such type of program. To build professional carrier in the banking sector as well as any credit providing institution. 1.4. Objectives: 1.4.1. General Objective The prime objective of the report is to “Financial Performance Evaluation of National Bank Limited” 1.4.2. Specific Objectives The following aspects can be listed as the specific objectives for this practical orientation in National Bank Limited: To calculate the financial ratios and identify the areas of concern. To identify and assess the present financial performance of National Bank Limited. To understand the implications in analyzing and interpreting the financial ratios. To compare the financial situation of National Bank Limited with the two other promising banksUttara Bank Limited and Mercantile Bank Limited. To identify the findings and raise possible recommendations for National Bank Limited. Financial Performance Evaluation of NBL 2 1.5. Methodology: 1.5.1. Research Design This report is a descriptive type of research which briefly reveals the overall activities performed by National Bank Ltd. It has also been administered by collecting secondary data. Annual ports of NBL were the major secondary data sources in this regard. Ratio analysis and trend analysis have also been used as major tools for the financial performance analysis. The study is performed based on the information extracted from different sources collected by using a specific methodology. This report is analytical in nature. The methodology is 1.5.2. Sources of data: Secondary data: Annual Report of NBL. Different text book & journals. Various reports & articles related to study. Some of my course elements as related to this report. Web base support from the internet & intranet. For the “Financial Performance Evaluation of National Bank Limited” I mainly used Secondary data. Besides this I also collect some information by taking expert opinion from the officers and direct observation while I doing the internship program at the bank. Collection of Secondary Data: Secondary data are collected basically from Annual reports, journals, brochures, paper, magazines, publications, book & other form of publications & official website 1.5.4. Instruments Used For Analysis: A. Ratio Analysis B. Trend Analysis Financial Performance Evaluation of NBL 3 Ratio Analysis: The quantitative (such as ratio analysis) tools are used to analyze the gathered data & different types of computer software are used for reporting the gathered information from the analysis such as- Microsoft Word, Microsoft Excel etc. Ratio can be classified into four broad groups1) Liquidity Ratio. 2) Activity Ratio. 3) Debt Ratio. 4) Profitability Ratio. Trend analysis: It is really important to analysis trends in ratios as well as their absolute levels. This analysis informs us whether a company’s financial condition improving or deteriorating. 1.6. Limitations Observing and analyzing the broad performance of a bank and one of its Branches are not that easy. Moreover due to obvious reasons of scrutiny and confidentiality, the bank personnel usually don’t want to disclose all the statistical information about their organization. Time is another major limitation s the duration of the program was ten weeks only and being a temporary member of the organization, it was not possible on my part to notice or express some of the sensitive issues and other aspects. However the some of the limitations I have face while preparing this Report are listed as follows: Time Limitation: To complete the study, time was limited by three months. It was really very short time to know details about an organization like National Bank Ltd. Inadequate Data: Lack of available information about export & import business operations of National Bank Ltd. Because of the unwillingness of the busy key persons, necessary data collection became hard. The employees are extremely busy to perform their duty. Lack of Record: Large-scale research was not possible due to constrains and restrictions posed by the organization. Unavailability of sufficient written documents as required making a comprehensive study. In many cases up-to-date information was not available. Lack of experiences: Lack of experiences has acted as constraints in the way of meticulous exploration on the topic. Being a member of the organization; it was not possible on my part to express some of the sensitive issues. Lack of adequate knowledge about export & import business of any organization. Financial Performance Evaluation of NBL 4 2.0. Overview of National Bank Limited 2.0. Background: National Bank Limited has its prosperous past, glorious present, prospective future and under processing projects and activities. Established as the first private sector Bank fully owned by Bangladeshi entrepreneurs, NBL has been flourishing as the largest private sector Bank with the passage of time after facing many stress and strain. The member of the board of directors is creative businessman and leading industrialist of the country. To keep pace with time and in harmony with national and international economic activities and for rendering all modern services, NBL, as a financial institution automated all its branches with computer network in accordance with the competitive commercial demand of time. Moreover, considering its forth-coming future the infrastructure of the Bank has been rearranging. The expectation of all class businessman, entrepreneurs and general public is much more to NBL. Keeping the target in mind NBL has taken preparation to open 15 new branches & 10 SME by the year 2009.National Bank got license to open 10 branches & 5 SME center during 2010. The emergence of National Bank Ltd. in the private sector is an important event in the Banking arena of Bangladesh. When the nation was in the grip of severe recession, Govt. took the farsighted decision to allow in the private sector to revive the economy of the country. Several dynamic entrepreneurs came forward for establishing a bank with a motto to revitalize the economy of the country. National Bank Limited was born as the first hundred percent Bangladeshi owned Bank in the private sector. From the very inception it is the firm determination of National Bank Limited to play a vital role in the national economy. National Bank is determined to bring back the long forgotten taste of banking services and flavors. National Bank wants to serve each one promptly and with a sense of dedication and dignity. 2.1. History and Heritage: National Bank Limited has its prosperous past, glorious present, prospective future and under processing projects and activities. Established as the first private sector bank fully owned by Bangladeshi entrepreneurs, NBL has been flourishing as the largest private sector Bank with the passage of time after facing many stress and strain. The members of the board of directors are creative businessmen and leading industrialists of the country. To keep pace with time and in harmony with national and international economic activities and for rendering all modern services, NBL, as a financial institution, automated all its branches with computer networks in accordance with the competitive commercial demand of time. Moreover, considering its forth-coming future, the infrastructure of the Bank has been rearranging. The expectation of all class businessmen, entrepreneurs and general public is much more to Financial Performance Evaluation of NBL 5 NBL. At present we have 145 branches under our branch network. In addition, our effective and diversified approach to seize the market opportunities is going on as continuous process to accommodate new customers by developing and expanding rural, SME financing and offshore banking facilities. We have opened 10 branches and 5 SME/Agri branches during 2010. The emergence of National Bank Limited in the private sector was an important event in the Banking arena of Bangladesh. When the nation was in the grip of severe recession, the government took the farsighted decision to allow the private sector to revive the economy of the country. Several dynamic entrepreneurs came forward for establishing a bank with a motto to revitalize the economy of the country. National Bank Limited was born as the first hundred percent Bangladeshi owned Bank in the private sector. From the very inception, it was the firm determination of National Bank Limited to play a vital role in the national economy. We are determined to bring back the long forgotten taste of banking services and flavors. We want to serve each one promptly and with a sense of dedication and dignity. The then President of the People's Republic of Bangladesh Justice Ahsanuddin Chowdhury inaugurated the bank formally on March 28, 1983 but the first branch at 48, Dilkusha Commercial Area, Dhaka started commercial operation on March 23, 1983. The 2nd Branch was opened on 11th May 1983 at Khatungonj, Chittagong. At present, NBL has been carrying on business through its 130 branches and 15 SME / Agri Branches (total 145 service locations) spread all over the country. Since the very beginning, the bank has exerted much emphasis on overseas operations and handled a sizable quantum of home bound foreign remittance. It has drawing arrangements with 415 correspondents in 75 countries of the world, as well as with 37 overseas Exchange Companies located in 13 countries. NBL was the first domestic bank to establish agency arrangements with the world famous Western Union in order to facilitate quick and safe remittance of the valuable foreign exchanges earned by the expatriate Bangladeshi nationals. This has meant that the expatriates can remit their hard-earned money to the country with much ease, confidence, safety and speed. NBL was also the first among domestic banks to introduce international Master Card in Bangladesh. In the meantime, NBL has also introduced the Visa Card and Power Card. The Bank has in its use the latest information technology services of SWIFT and REUTERS. NBL has been continuing its small credit programmes for disbursement of collateral free agricultural loans among the poor farmers of Barindra area in Rajshahi district for improving their livelihood. Financial Performance Evaluation of NBL 6 The Transparency and accountability of a financial institution are reflected in its Annual Report containing its Balance Sheet and Profit & Loss Account. In recognition of this, NBL was awarded Crest in 1999 and 2000, and Certificate of Appreciation in 2001 by the Institute of Chartered Accountants of Bangladesh. The bank has a strong team of highly qualified and experienced professionals, together with an efficient Board of Directors who play a vital role in formulating and implementing policies. 2.2. Vision: Ensuring highest standard of clientele services through best application of latest information technology, making due contribution to the national economy and establishing ourselves firmly at home and abroad as a front ranking bank of the country have been our cherished vision. 2.3. Mission: Our mission is to continue our support for expansion of activities at home and abroad by adding new dimensions to our banking services which have been ongoing in an unabated manner. Alongside, we are also putting highest priority in ensuring transparency, account ability, improved clientele service, as well as our commitment to serve the society through which we want to get closer to the people of all strata. Winning an everlasting seat in the hearts of the people as a caring companion in uplifting the national economic standard through continuous up gradation and diversification of our clientele services in line with national and international requirements is the desired goal we want to reach. 2.4. Brand Image: A bank for performance with potential. Our prime objective is to uphold the slogan in all activities of the bank. 2.5. Goals of the Bank: Develop a realistic deposit mobilization plan. Develop appropriate lending risk assessment system. Develop capital plan. Develop a system to make good advances. Develop a recruitment, compensation training and orientation plan. Develop a plan for offering better customers service. Develop appropriate management structure, systems, procedures and approaches. Develop scientific MIS to monitor bank’s activities. Financial Performance Evaluation of NBL 7 2.6. Objective of the Bank: Build up a low cost fund base. Make sound loans and investments. Meet capital adequacy requirement at all the time. Ensure 100% recovery of all loans and advances. Ensure a satisfied workforce. Focus on fee-based Income. Adopt an appropriate management technology. Install a significant MIS to monitor bank’s activities All these were set during formation stage mainly for the planning purpose. As we know planning is a continuous process, all these needs are to be updated and reset commensuration the need of the time. The main objective of the NBL is to blend in its operation traditional, commercial banking with modern international banking. With the new and varied demands of modern customers, the bank has been pursuing a policy of achieving harmony in transactions between the bank and its customer living up to the high standards of a free market economy. 2.7. NBL’s Core values: NBL’s core values consist of 6 key elements. These values bind people together with an emprises that is people are essential to everything being done in the Bank. 2.7.1. Integrity: NBL protects and safeguards all customer information. NBL treats everyone in an equitable and consistent manner. NBL creates an environment, which earns and maintains customer trust. 2.7.2. Open Communication: NBL builds customer relationship based on integrity and respect. NBL offers a full line of products and excellent service. NBL is committed to the prosperity of the customer and shareholders. Financial Performance Evaluation of NBL 8 2.7.3. Performance Derive: In NBL, customers’ and employees are judged in terms of their performance. 2.7.4. Continuous Self Improvement: Continuous learning, self-challenge and strive make ways for self improvement of workforce at NBL. 2.7.5. Quality: NBL offers hassle free better service timely. NBL builds-up quality asset s in the portfolio. 2.7.6. Teamwork Interaction, open communication, and maintain a positive attitude reflect NBL’s commitment to a supportive environment based on teamwork. 2.8. Core business principles: Outstanding customer service. Effective and efficient operation. Strong capital and liquidity. Prudent lending policy. Strict expense discipline. National Bank Limited also operates according to certain key business values. Hands on management at all levels. A minimum of bureaucracy. Fast decision and implementation. Putting the team’s interest ahead of the individual. The appropriate delegation of authority with accountability. Fair and objective employer. A diverse team. The highest personal standard of integrity at all levels. Financial Performance Evaluation of NBL 9 2.9. Branches of National Bank Limited: Figure2.1. Branches of NBL Financial Performance Evaluation of NBL 10 2.10. Organogram: Organogram of the NBL in Broadly Chairman Board of Director Committees Board Secretariat Research & Planning Budget Exp. Control Managing director Monitoring Implementation Special Audit & inspection Loan & recovery DMD admin Establishment DMD Operator EVP EVP SVP EVP EVP SVP AVP AVP VP AVP AVP VP VP Public relation Computer VP AVP, NBL Train. Ins AVP, admin AVP Develop EVP EVP SVP SVP AVP AVP AVP AVP AVP AVP AVP AVP AVP Establish Figure2.2. Organogram of NBL Financial Performance Evaluation of NBL 11 2.11. Financial Highlights of the Company (BDT in millions) Sl. Particulars No. 2007 2008 2009 2010 Taka Taka Taka Taka 1 Paid-up-Capital 1,208.20 1,872.72 2,846.54 4412.13 2 Authorized Capital 2,450.00 2,450.00 7,450.00 17500.00 3 Total Assets 56,526.96 72,205.50 92,084.79 134732.31 4 Total Deposits 47,961.22 60,187.89 76,838.64 102471.83 5 Total Investment 7,760.38 9,156.61 12,315.20 24993.33 6 Total Loans & Advances 36,475.74 50,665.70 65,129.29 92003.56 7 Total Shareholders’ Equity 4,568.39 6,126.27 8,916.76 19105.60 8 Reserve fund/Surplus 3,360.19 4,253.55 6,070.22 14693.47 9 Interest Income 4,288.80 5,786.71 6,821.40 9616.14 10 Interest Expense 2,833.45 3,594.84 4,490.34 5577.09 11 Profit before Tax & Provision 2,215.10 3,123.83 3,397.70 8940.60 12 Profit after Tax 1,238.11 1,517.43 2,070.47 6860.34 13 Price Earning Ratio (Times) 28.03 13.95 13.77 12.32 14 Net Asset Value Per Share 378.12 327.13 313.25 43.30 15 Cost of fund (%) 6.35 6.76 6.45 6.52 16 Return on Assets (ROA)% 2.40 2.36 2.52 6.05 17 Return on Equity (ROE) % 31.57 28.38 27.53 48.96 18 Debt/Equity Ratio (Times) 6.77 6.99 9.31 6.05 19 Cost/Income Ratio (%) 69.16 64.87 69.13 31.41 20 Market Price Per Share 1,494.00 1,014.25 646.25 191.60 21 Remittance 27,560.80 39,877.80 44,381.50 49145.30 Source: Annual Report of NBL (2008 & 2010) Financial Performance Evaluation of NBL 12 2.12 Business Performance over the last few Decades Capital Management of the Bank is to maintain an adequate capital base to support the projected business and regulatory requirement. NBL always maintains a prudent balance between Tier-I and Tier-2 capital. Total capital as on December 31, 2010 was Tk. 19,190.79 million and capital adequacy ratio was 12.29 %. Maintenance of adequate capital enhanced the Bank's single borrower's exposure limit up to a high level to cope with the corporate customers demand. Figure 2.4: Deposit performance The deposit base of the bank registered a growth of 33.37 percent in the reporting year over the last year and stood at Tk.102, 471.83 million. Expansion of branch network, competitive interest rate and deposit products contributed to the growth. The customers of the bank were individuals, corporations, financial institutions, government and autonomous bodies etc. Financial Performance Evaluation of NBL 13 Figure 2.5: Foreign Trade over the last 5 years In harmony with earlier years' trend, National Bank Limited was intensely active in international trade during the year 2010. The Bank put forth every possible attempt to expand its external business by establishing LC, undertaking export bill negotiations, realization of export proceeds, foreign remittance etc. Figure 2.6: Net Profit after Tax over the last few decades The Bank opened a total 24,775 LCs amounting to USD 1,390.03 million for facilitating import trade in 2010. The main commodities were capital machinery, raw cotton, scrap vessels, rice, wheat, edible oil, petroleum products, yarn, fabrics, garment accessories and other consumer items. The Bank has been nurturing the export business enthusiastically since its inception. In 2010 it handled 22,135 export documents valuing USD 691.79 million with a growth of 24 percent over the last year's volume of USD 559.78 million. Export finances were extended mainly to readymade garments, knitwear, frozen food and fish, tanned leather, handicraft, tea,jute goods tc. Efficient Board and management, strong capital base, wide branch network, support from other stakeholders helped NBL in revenue earnings and profit maximization. During the period NBL earned an Financial Performance Evaluation of NBL 14 operating profit of Tk. 8,940.60 million in 2010 which was Tk 3,397.50 million in 2009 registering a growth of 163.15 percent. Net Profit after tax grew by 231.34 percent to Tk. 6,860.34 million in 2010 after making provision for loan loss and taxation. Figure 2.7: Loans & Advance National Bank Limited formulated befitting credit risk management criteria and strategies for creation of balanced lending mix in it's portfolio both for short and long term with the bottom line objective to ensure risk adjusted rate of return in it's credit transactions. Loan and advances in the year 2010 registered an increase by 41.26% to BDT 92,003.56 million from BDT 65,129.29 million in 2009. During the year 2010, the credit expansion mainly was in bilateral project finance, syndicate finance, export, import and trade finance as well as SME and Agri finance. The bank as a matter of policy prioritizes to make lending in the thrust sectors of the economy so as to make distinctive value addition in overall economic uplift of the country. Figure 2.8: Remittance over the five years Financial Performance Evaluation of NBL 15 National Bank Limited exerted highest emphasis on overseas operation and handling a sizeable quantum of homebound foreign remittance since beginning. By this time, it has earned a reputation as the leader in providing such remittances not only among the customers but also among the regulators. In 1985 the Bank established exchange house with equity ownership and management in Oman. Subsequently many arrangements have been made with different exchange houses and also by establishing subsidiaries abroad for expanding the Bank's overseas network in places with high concentration of Bangladeshi expatriates. National Bank Limited in 1993 introduced Western Union Money Transfer, a global leader in money transfer services in Bangladesh remained lone agent till 2002. It was a breakthrough in getting prompt payment of foreign remittances by the beneficiaries which encouraged remitters to use legal channel. As a contributor of national economy, NBL is relentlessly working to ease the flow of inward foreign remittance. The bank introduced different products and technology including Online Banking, EFT and other automated devices for uninterrupted speedy payments. Furthermore, NBL entered into a deal with ASA, a leading NGO having 3,000 outlets throughout the country and also with Social Islamic Bank Limited (SIBL) to provide inward remittance products on behalf of NBL. In 2010, foreign remittance brought through NBL was USD 708.67 million with an increase of USD 62.70 million over the previous year showing a growth of 9.70%. 2.13. Credit Rating: Year Long Term Rating Short Term Rating June, 2010 AA3 ST-1 2009 A1 ST-2 Credit Rating Agency of Bangladesh Limited has upgraded the credit rating of the Bank to AA3 (Pronounced Double A Three) in the Long Term and ST-1 in the Short Term in recognition of its strong financial position, excellent operational performance, capital adequacy and commendable growth in all business areas. A Commercial Bank rated AA3 is judged to be of very high quality, is subject to very low credit risk and has strong capacity to meet its financial commitments. A Commercial Bank rated ST-1 is considered to have the highest capacity for timely repayment of obligations, and are characterized with excellent position in terms of liquidity, internal fund generation, and access to alternative sources of funds. National Bank Limited takes this opportunity to thank its regulators, customers, stakeholders, staff, and well wishers for achieving this rating. 2.14. Basel-II: The recommendations on the banking laws and regulations issued by the Basel Committee on banking supervision under second phase Basel Accords and adopted by the Bangladesh bank is known as Basel. Financial Performance Evaluation of NBL 16 The purpose of Basel-ii is to create an international standard that banking regulations can use when creating regulations about how much capital banks need to put aside to guard against the types of financial and operations risks banks face. Advocates of Basel ii believe that such an international standard can help protect the international financial system from the types of risks that might arise for which major banks may be collapsed. In practices, Basel ii attempts to accomplish this by setting up rigorous risk and capital management requirements designed to ensure that a bank holds capital reserves appropriate to the risk the bank exposes itself through its lending and investment practices. 2.15. Different types of service: 2.15.1. Savings Account: National Bank Limited offers customers a hassle free and low charges savings account through the branches all over Bangladesh. Benefits (Condition Apply) Account Opening Interest rate of 6.00% on minimum monthly 2 copies of recent photograph of account balance. Minimum balance Tk.1000. holder. Maintenance charge yearly Tk. 400. Nominee's Photograph. No hidden costs. Valid photocopy of Voter ID Card. Standing Instruction Arrangement are available for operating account 2.15.2. Current Account: National Bank Limited offers customers current deposit facility for day-to-day business transaction without any restriction. Benefits (Condition Apply) Minimum balance Tk.2000. Mini mum maintenance charge yearly Tk.800 No hidden costs Standing Instruction Arrangement are available for operating account Easy access to our other facilities. Account Opening 2 copies of recent photograph of account holder. TIN certificate. Nominee's Photograph. Valid photocopy of Voter ID Card Financial Performance Evaluation of NBL 17 2.15.3. Short Term Deposit: National Bank Limited offers interest on customer's short term savings and gives facility to withdraw money any time. Benefits (Condition Apply) Account Opening Minimum balance Tk. 2000 2 copies of recent photograph of account Minimum maintenance charge yearly Tk. holder Nominee's Photograph 800 Standing Instruction Arrangement are Valid photocopy of Voter ID Card. available for operating account 2.15.4. Fixed Deposit: National Bank Limited offers fixed term savings that will scale up your savings amount wtih the time. Benefits (Condition Apply) Account Opening Any amount can be deposited. Premature encashment 1 copy of recent photograph of account facility is available. holder. Nominee's Photograph. Overdraft facility available against term receipt Financial Performance Evaluation of NBL 18 2.15.5. RFC Deposit: National Bank Limited gives opportunity to maintain foreign currency account through its Authorized Dealer Branches. Bangladesh nationals residing abroad or foreign nationals residing abroad or Bangladesh and foreign firms operating in Bangladesh or abroad or Foreign missions and their expatriate employees. Benefits (Condition Apply) Account Opening No initial deposit is required to open the 2 copies of recent photograph of account account. Interest will be offered 1.75% for US holder Dollar Account, 3.00 % for EURO Nominee's Photograph. Account and 3.25% for GBP Account. Passport Copy. They will get interest on daily product ID of residence in abroad basis on the credit balance (minimum balance of US$ 1,000/- or GBP 500/- at least for 30 days) maintaining in the account. 2.15.6. NFC Deposit: National Bank Limited gives opportunity to maintain foreign currency account through it's Authorized Dealer Branches. All non– resident Bangladeshi nationals and persons of Bangladesh origin including those having dual nationality and ordinarily residing abroad may maintain interest bearing NFCD Account. Benefits (Condition Apply) Account Opening NFCD Account can be opened for One month, Three months, Six months and One Year through US Dollar, Pound Starling, Japanese Yen and Euro. The initial minimum amount of $1000 or 500 Pound Starling or equivalent other designated currency. 2 copies of recent photograph of account holder. Nominee's Photograph. Passport Copy. Interest is paid on the balance maintain in the Account. This interest is tax free in Bangladesh. Financial Performance Evaluation of NBL 19 2.15.7. Monthly Deposit: National Bank Limited offers monthly savings scheme for its retail customers. Benefits (Condition Apply) Account Opening Monthly installments of deposit will be Tk.500/-, Tk.1,000/- , Tk.2,000/- ,Tk.3,000, Tk.4000/- , Tk.5,000/- and Tk. 1 copy of your recent photograph. Nominee's Photograph. 10,0000 Account may installment be opened for and term, which is any not changeable. A person is allowed to open more than one account for different installment in a Branch/ Bank. Sl no Monthly (Taka) Installments Amount to be paid on completion of Term 3(Three) years @9.00% 5(Five) years@9.25% 8(Eight) years @9.50% 02 1,000/- 41,255/- 75,791/- 1,41,691/- 03 2,000/- 82,510/- 1,51,583/- 2,83,394/- 04 3,000/- 1,23,765/- 2,27,374/- 4,25,091/- 05 4,000/- 1,65,020/- 3,03,166/- 5,66,788/- 06 5,000/- 2,06,274/- 3,78,957/- 7,08,485/- 07 10,000/- 4,12,549/- 7,57,914/- 14,16,970/- Financial Performance Evaluation of NBL 20 3.0. Theoretical Aspect: Financial performance analysis of a company is very important to get an overall view about an organization. It generally consists of interpretation of balance sheet and interpretation of income statement. By using these two sources one can perform the ratio analysis and trend analysis which are the major tools for analyzing the financial performance of a bank. 3.1. Ratio Analysis: Ratio analysis involves methods of calculating and interpreting financial ratios to assess the bank’s performance and status. The basic inputs to ratio analysis are the bank’s income statement and balance sheet. 3.2. Types of Ratio Comparisons: Ratio analysis is not merely the application of a formula to financial data to calculate a given ratio. More important is the interpretation of the ratio value. To answer such questions as is it too high or too low? Is it good or bad? Two types of ratio comparisons can be made: Cross-sectional & Time-series analysis. Time-series Analysis: Time-series analysis evaluates performance over time. Comparison of current to past performance, using ratios, allows the firm to determine whether it is progressing as planned. Additionally, time-series analysis is often helpful in checking the reasonableness of a firm’s projected financial statements. Cross-Sectional Analysis: Cross-Sectional analysis evaluates performance of different firms` financial ratios at the same point in time. Combined Analysis: The most informative approach to ratio analysis is one combines cross-sectional and time-series analysis. A combined view permits assessment of the trend in the behavior of ratio in relation to the trend for the industry. Financial Performance Evaluation of NBL 21 3.3. Cautions about Ratio Analysis: Before discussing specific ratios, we should consider the following cautions: A single ratio does not generally provide sufficient information from which to judge the overall performance of the firm. Be sure that the dates of the financial statements being compared are the same. It is preferable to use audited financial statements for ratio analysis. Be certain that the data being compared have all been developed in the same way. 3.4. Groups of Financial Ratios: Financial ratios can be divided into four basic groups or categories: i. Liquidity ratios ii. Activity ratios iii. Debt ratios & iv. Profitability ratios Liquidity, activity, and debt ratios primarily measure risk, profitability ratios measure return. In the near term, the important categories are liquidity, activity, and profitability, because these provide the information that is critical to the short-run operation of the firm. Debt ratios are useful primarily when the analyst is sure that the firm will successfully weather the short run. Financial Performance Evaluation of NBL 22 Financial Ratios Liquidity Ratio Net Working Capital Current Ratio Quick (Acid-Test) Ratio Activity Ratio Profitability Ratio Debt Ratio Inventory Turnover Average Collectio n Period Average Payment Period Degree of Indebtedne ss Debt Ratio The Ability to Service Debt Time Interest Earned Ratio Fixed Payment Coverage Ratio DebtEquity Ratio Fixed Asset Turnover Gross Profit Margin Operating Profit Margin Net Profit Margin Returns on Investment Return on Equity Total Asset Turnover Earning Per Share 100 Price/Earni ng Ratio 80 East 60 West 40 North 20 Figure 3.1: Groups of Financial Ratios 0 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Financial Performance Evaluation of NBL 23 3.4.1. Analyzing Liquidity: The liquidity of a business firm is measured by its ability to satisfy its short term obligations as they come due. Liquidity refers to the solvency of the firm’s overall financial position. The three basic measures of liquidity are- 3.4.1. a. Net Working Capital: Net Working Capital, although not actually a ratio is a common measure of a firm’s overall liquidity. A measure of liquidity is calculated by subtracting total current liabilities from total current assets. Net Working Capital =Total Current Assets –Total Current Liabilities. 3.4.1. b. Current Ratio: One of the most general and frequently used of these liquidity ratios is the current ratio. Organizations use current ratio to measure the firm’s ability to meet short-term obligations. It shows the banks ability to cover its current liabilities with its current assets. Current Ratio = Current Asset/Current Liabilities Standard ratio: 2:1 3.4.1. c. Quick Ratio: The quick ratio is a much more exacting measure than current ratio. This ratio shows a firm’s ability to meet current liabilities with its most liquid assets. Quick Ratio=Cash + Government Securities + Receivable / Total Current Liabilities. Standard ratio: 1:1 3.4.1. d. Operating Cost to Income Ratio: It measures a particular Bank’s operating efficiency by measuring the percent of the total operating income that the Bank spends to operate its daily activities. It is calculated as follows: Cost Income Ratio = Total Operating Expenses / Total Operating Income Financial Performance Evaluation of NBL 24 3.4.2. Analyzing Activity: Activity ratios measure the speed with which accounts are converted into sale or cash. With regard to current accounts measures of liquidity are generally inadequate because differences in the composition of a firm’s current accounts can significantly affects its true liquidity. A number of ratios are available for measuring the activity of the important current accounts which includes inventory, accounts receivable, and account payable. The activity (efficiency of utilization) of total assets can also be assessed. 3.4.2. a. Total Asset Turnover: The total asset turnover indicates the efficiency with which the firm is able to use all its assets to generate sales. Total Asset Turnover = Sales/ Total Asset 3.4.2. b. Investment to Deposit Ratio: Investment to Deposit Ratio shows the operating efficiency of a particular Bank in promoting its investment product by measuring the percentage of the total deposit disbursed by the Bank as long & advance or as investment. The ratio is calculated as follows: Investment to Deposit Ratio = Total Investments / Total Deposits 3.4.2. c. Inventory turnover: A ratio showing how many times a company's inventory is sold and replaced over a period. Inventory Turnover= Cost of good sold/ Average Inventory The days in the period can then be divided by the inventory turnover formula to calculate the days it takes to sell the inventory on hand or "inventory turnover days". This ratio should be compared against industry averages. A low turnover implies poor sales and, therefore, excess inventory. A high ratio implies either strong sales or ineffective buying. High inventory levels are unhealthy because they represent an investment with a rate of return of zero. It also opens the company up to trouble should prices begin to fall. Financial Performance Evaluation of NBL 25 3.4.2. d. Average Collection Period: Average collection period is useful in evaluating credit and collection policies. This ratio also measures the quality of debtors. It is arrived at by diving the average daily sales into the accounts receivable balance: Average Collection Period=Accounts receivable/ (Credit sales/365) A short collection period implies prompt payment by debtors. It reduces the chances of bad debts. Similarly, a longer collection period implies too liberal and inefficient credit collection performance. It is difficult to provide a standard collection period of debtors. 3.4.2. e. Average Payment Period: Average payment period ratio gives the average credit period enjoyed from the creditors that means it represents the number of days by the firm to pay its creditors. A high creditor’s turnover ratio or a lower credit period ratio signifies that the creditors are being paid promptly. This situation enhances the credit worthiness of the company. However a very favorable ratio to this effect also shows that the business is not taking the full advantage of credit facilities allowed by the creditors. It can be calculated using the following formula: Average Payment Period=Accounts payable/ Average purchase per day 3.4.2. f. Fixed Asset Turnover: A financial ratio of net sales to fixed assets. The fixed-asset turnover ratio measures a company's ability to generate net sales from fixed-asset investments - specifically property, plant and equipment (PP&E) net of depreciation. A higher fixed-asset turnover ratio shows that the company has been more effective in using the investment in fixed assets to generate revenues. The fixed-asset turnover ratio is calculated as: Fixed Asset Turnover=Gross Turnover/ Net fixed assets 3.4.3. Analyzing Debt: The debt position of that indicates the amount of other people’s money being used in attempting to generate profits. In general, the more debt a firm uses in relation to its total assets, the greater its financial leverage, a term use to describe the magnification of risk and return introduced through the use of fixedcost financing such as debt and preferred stock. Financial Performance Evaluation of NBL 26 3.4.3. a. Debt Ratio: The debt ratio measures the proportion of total assets provided by the firm’s creditors. Debt Ratio = Total Liabilities / Total Assets 3.4.3. b. Equity Capital Ratio: The ratio shows the position of the Bank’s owner’s equity by measuring the portion of total asset financed by the shareholders invested funds and it is calculated as follows: Equity Capital Ratio = Total Shareholder’s Equity / Total Assets The ability to service debt: It refers the ability of a firm to meet the contractual payments required on a scheduled basis over the life of a debt. The firm’s ability to meet certain fixed charges is measured using coverage ratios. 3.4.3. c. Time Interest Earned Ratio: This ratio measures the ability to meet contractual interest payment that means how much the company able to pay interest from their income. Time Interest Earned Ratio=EBIT/ Interest 3.4.4. Analyzing Profitability: These measures evaluate the bank’s earnings with respect to a given level of sales, a certain level of assets, the owner’s investment, or share value. Without profits, a firm could not attract outside capital. Moreover, present owners and creditors would become concerned about the company’s future and attempt to recover their funds. Owners, creditors, and management pay close attention to boosting profits due to the great importance placed on earnings in the marketplace. 3.4.4. a. Operating Profit Margin: The Operating Profit Margin represents what are often called the pure profits earned on each sales dollar. A high operating profit margin is preferred. The operating profit margin is calculated as follows: Operating Profit Margin = Operating Profit / Sales Financial Performance Evaluation of NBL 27 3.4.4. b. Net profit Margin: The net profit margin measures the percentage of each sales dollar remaining after all expenses, including taxes, have deducted. The higher the net profit margin is better. The net profit margin is calculated as follows: Net profit Margin = Net profit after Taxes / Sales 3.4.4. c. Return on Asset (ROA): Return on asset (ROA), which is often called the firms return on total assets, measures the overall effectiveness of management in generating profits with its available assets. The higher ratio is better. Return on Asset (ROA) = Net profit after Taxes / Total Assets 3.4.4. d. Return on Equity (ROE): The Return on Equity (ROE) measures the return earned on the owners (both preferred and common stockholders) investment. Generally, the higher this return, the better off the owners. Return on Equity (ROE) = Net profit after Taxes / Stockholders Equity 3.4.4. e. Price/ Earnings ratio (PE ratio): The Price/ Earnings ratio (price-to-earnings ratio) of a stock is a measure of the price paid for a share relative to the income or profit earned by the firm per share. P/E ratio - Price per share / earnings per share 3. 4.4. f. Earnings per share (EPS): Earnings per share (EPS) are the earnings returned on the initial investment amount. EPS= Net income/no. of share outstanding Financial Performance Evaluation of NBL 28 4.0. Quantitative Analysis of National Bank Limited: Ratio Analysis: 4.1. Analyzing Liquidity Ratio: The liquidity of a business firm is measured by its ability to satisfy its short term obligations as they come due. Liquidity refers to the solvency of the firm’s overall financial position. The three basic measures of liquidity area. Current ratio: The current ratio, one of the most commonly cited financial ratios, measures the firm’s ability to meet its short term obligations. It is expressed as Current Ratio=Current Asset/Current Liabilities Current Ratio Year 2007 2008 2009 2010 1.12 1.23 1.01 1.08 Source: Annual Report of NBL Graphical Presentation: Current Ratio 1.4 1.2 1.23 1.12 1 1.08 1.01 0.8 0.6 0.4 0.2 0 2007 2008 2009 2010 Figure 4.1 Current Ratio Interpretation: In this analysis it has seen that in 2008 NBL’s current ratio was highest and 2009 it was lowest among all the year. Normally banks maintain current ratio 1:1 and we have seen that NBL maintain current ratio more than 1:1 ratios. It indicates that NBL’s liquidity position is not bad. Financial Performance Evaluation of NBL 29 b. Net Working capital : Net working capital, although not actually a ratio is a common measure of a firm’s overall Liquidity a measure of liquidity ratio calculated by Net Working capital=Current Asset-Current Liabilities Ne Working capital Year 2007 2008 2009 2010 25197646993 29917888519 14723220089 26874345787 Source: Annual Report of NBL Graphical Presentation: Ne Working capital 3E+10 25197646993 2.5E+10 26874345787 24723220089 2E+10 18917888519 1.5E+10 1E+10 5E+09 0 2007 2008 2009 2010 Figure 4.2: Net Working Capital Interpretation: Net working capital of NBL is fair, in 2008 it is decreased but in 2009 it is improving. However, the bank is able to meet up its current obligations. Financial Performance Evaluation of NBL 30 c. Cost Income Ratio: It measures a particular Bank’s operating efficiency by measuring the percent of the total operating income that the Bank spends to operate its daily activities. It is calculated as follows: Cost Income Ratio=Total operating Expenses/Total Operating Income Cost Income ratio Year 2007 2008 2009 2010 49.17% 41.03% 47.96% 31.62% Source: Annual Report of NBL Graphical Presentation: Cost Income ratio 60.00% 50.00% 49.17% 47.96% 41.03% 40.00% 31.62% 30.00% 20.00% 10.00% 0.00% 2007 2008 2009 2010 Figure 4.3 Cost Income Ratios Interpretation We know that this ratio measures the operating efficiency of the bank by measuring the portion if the total operating costs relative to the total operating income of that bank and the higher the ratio, the lower the operating efficiency. In 2008 the operating cost of NBL is low but in 2009 it is high. So it can be said that the efficiency of the NBL has been unable to minimize its operating cost during the time period. But in year 2010 Cost Income Ratios of NBL lower than previous few years. In 2010 NBL’s Cost Income Ratio was lowest it indicates positive sign. Financial Performance Evaluation of NBL 31 4.2. Analyzing Activity Ratio: Activity ratios measure the speed with which accounts are converted into sale or cash. With regard to current accounts measures of liquidity are generally inadequate because differences in the composition of a firm’s current accounts can significantly affects its true liquidity. A number of ratios are available for measuring the activity of the important current accounts which includes inventory, accounts receivable, and account payable. The activity (efficiency of utilization) of total assets can also be assessed. a. Total Asset Turnover Ratio: The total asset turnover indicates the efficiency with which the firm is able to use all its assets to generate sales. Total Asset Turnover= Operating Income/Total Asset Total Asset Turnover Year 2007 2008 2009 2010 .077 .073 0.071 0.097 Source: Annual Report of NBL Graphical Presentation: Total Asset Turnovers 0.12 0.1 0.097 0.08 0.077 0.073 0.071 0.06 0.04 0.02 0 2007 2008 2009 2010 Figure 4.4 Total Asset Turnovers Interpretation: The banks total asset turnover ratio fluctuates from .077-.097 which means 7.7 to 9.7 times. We know the greater the total asset turnover; it is more efficient. In year 2007 to 2009 total asset turnover ratio of NBL decreasing but at 2010 it’s higher than previous which is better for NBL. Financial Performance Evaluation of NBL 32 b. Investment to Deposit ratio: Investment to Deposit Ratio shows the operating efficiency of a particular Bank in promoting its investment product by measuring the percentage of the total deposit disbursed by the Bank as long & advance or as investment. The ratio is calculated as follows: Total investment/Total Deposit Investment To Deposit Ratio Year 2007 2008 2009 2010 .162 .160 .152 0.244 Source: Annual Report of NBL Graphical Presentation: Investment to Deposit ratio 0.3 0.25 0.244 0.2 0.162 0.15 0.16 0.152 0.1 0.05 0 2007 2008 2009 2010 Figure 4.5 Investment to Deposit ratio Interpretation Investment to deposit ratio shows that which amount of deposit is used to as investment. NBL’s investment to deposit ratio is decreasing in years 2007 to 2009 which conveys negative signal for the bank. But in 2010 it’s again increasing. Financial Performance Evaluation of NBL 33 4.3. Analyzing Debt Ratio: The debt position of that indicates the amount of other people’s money being used in attempting to generate profits. In general, the more debt a firm uses in relation to its total assets, the greater its financial leverage, a term use to describe the magnification of risk and return introduced through the use of fixed-cost financing such as debt and preferred stock. a. Debt Ratio: The debt ratio measures the preparation of total assets provided by the firm’s creditors. Debt ratio= Total Liabilities/Total Assets Debt Ratio Year 2007 2008 2009 2010 .92 .91 .90 0.855 Source: Annual Report of NBL Graphical Presentation: Debt ratio 0.94 0.92 0.92 0.91 0.9 0.9 0.88 0.86 0.855 0.84 0.82 2007 2008 2009 2010 Figure 4.6 Debt Ratio Interpretation: The debt ratio of the firm’s decreasing from .092 to 0.855 .Debt ratio indicates how much portion of total assets is financed by the debt. When debt capital increases the cost of capital also increase and which decrease the firm’s value. In case of decreasing debt capital the situation is vice versa. So every Financial Performance Evaluation of NBL 34 organization should give more emphasize on equity capital than debt capital. So lower the ratio, it is less risky. So the bank works hard to decrease this ratio. b. Time Interest Earned Ratio: The times interest earned ratio, sometimes called the interest coverage ratio, measures the firm’s ability to make contractual interest payments. Time Interest Earned Ratio =Earnings before interest & Taxes/Interest Time Interest Earned Ratio Interest Earned Time Ratio Year 2007 2008 2009 2010 TIE ratio 1.39 1.29 1.37 1.716 Source: Annual Report of NBL Graphical Presentation: Time Interest Earned Ratio 2 1.716 1.5 1.39 1.37 1.29 1 0.5 0 2007 2008 2009 2010 Figure 4.7 Time Interest Earned Ratio Interpretation: From the analysis it has seen that NBL’s TIE ratio were fluctuating and in 2010 it was highest which indicates positive sign that mans NBL’s interest payment capacity were increasing trend. Financial Performance Evaluation of NBL 35 4. 4. Analyzing Profitability: These measures evaluate the bank’s earnings with respect to a given level of sales, a certain level of assets, the owner’s investment, or share value. Without profits, a firm could not attract outside capital. Moreover, present owners and creditors would become concerned about the company’s future and attempt to recover their funds. Owners, creditors, and management pay close attention to boosting profits due to the great importance placed on earnings in the marketplace. a. Net Profit Margin The net profit margin measures the percentage of each sales dollar remaining after all expenses, including taxes, have deducted. The higher the firm’s net profit margin is better. The net profit margin is a commonly cited measure of the company’s success with respect to earnings on sales. Net Profit Margin=Net profit after tax/operating income Net Profit Margin Year 2007 2008 2009 2010 2007 .28 .29 .32 0.530 Source: Annual Report of NBL Graphical Presentation: Net Profit Margin 0.6 0.53 0.5 0.4 0.3 0.32 0.29 0.28 0.2 0.1 0 2007 2008 2009 2010 Figure 4.8 Net Profit Margin Interprétation: In the year 2007 to 2010 NBL’s net profit margin increasing year by year which indicate that the bank’s operating result were improving. In this figure it has seen that in 2010 NBL’s net profit margin was 53% which indicates very good operating result of the bank. Financial Performance Evaluation of NBL 36 b. Return on Asset (ROA): The return on asset (ROA), which is often called the firm’s return on total assets, measures the overall effectiveness of management in generating profits with its available assets. The higher the ratio is better. Return on Asset (ROA) =Net Profit after tax/Total Asset Return On Asset Year 2007 2008 2009 2010 2.40 2.36 2.52 5.17 Source: Annual Report of NBL Graphical Presentation: Return On Asset 6 5.17 5 4 3 2.4 2 2.52 2.36 1 0 2007 2008 2009 2010 Figure 4.9 Returns on Asset Interpretation: From the analysis it has seen that NBL’s Returns on Asset were gradually increasing and in 2010 it was highest 5.17 times that means that year bank utilize their assets properly compare to other years. Financial Performance Evaluation of NBL 37 c. Return on Equity (ROE): The return on equity measures the return earned on the owner’s (both preferred and common stockholders’) investment. Generally the higher the return the better of the owner’s. Return on Equity=Net Profit after Tax/ Shareholders equity Return on Equity Year 2007 2008 2009 2010 27.53 28.38 27.53 35.9% Source: Annual Report of NBL Graphical Presentation: Return on Equity 40.00% 35.90% 35.00% 30.00% 28.38% 27.53% 25.00% 27.53% 20.00% 15.00% 10.00% 5.00% 0.00% 2007 2008 2009 2010 Figure 4.10 Returns on Equity Interpretation: The banks return on equity deviates from 27.53 to 35.90 in the preceding 4 years and the highest value can be observed in year 2010 and the lowest value can be observed during the EY 2009, which is not desirable. So the management should work hard to increase the return associated with equity. Financial Performance Evaluation of NBL 38 d. Earnings per Share The firm’s Earning per share (EPS) are generally of interest to present or prospective stockholders and management. The Earning per share represent the number of dollars earned on behalf of each outstanding share of common stock. The earnings per share is calculated as follows Earnings per Share =Earnings available for common stock holder/No of shares of common stock outstanding Earning Per Share Year 2007 2008 2009 2010 EPS 6.61 5.33 4.69 15.55 Source: Annual Report of NBL Graphical Presentation: EPS 20 15.55 15 10 6.61 5 5.33 4.69 0 2007 2008 2009 2010 Figure 4.11 Earnings per Share Interpretation The bank’s earnings per share is increasing from 6.61 to 15.55 But in 2009 EPS was decrease from 6.11 to 4.69 but in 2010 again NBL’s EPS remain increase. Therefore, earning per share of NBL should be increase to attract investors. Financial Performance Evaluation of NBL 39 e. Price Earnings Ratio- The price or earning (P/E) ratio is commonly used to assess the owners’ appraisal of share value. The P/E represents the amount investors are willing to pay for each dollar of the firm’s earnings. The higher the P/E ratio, the greater the investor confidence in the firm’s future. The price Earning (P/E) ratio is calculated as follows Price Earning Ratio=Market price per share of common stock/Earning per share Price Earnings Ratio (times) Year 2007 2008 2009 2010 P/E 28 13.95 13.77 12.32 Source: Annual Report of NBL Graphical Presentation: Price Earnings Ratio 30 28 25 20 15 13.95 13.77 12.32 10 5 0 2007 2008 2009 2010 Figure 4.11 Price Earnings Ratio Interpretation: The firm’s price earnings ratio fluctuates from 28.03 to 12.32 times in the preceding 4 years. The bank’s price earning ratios were decreasing trend. It indicates bank’s market price of share were not too high, any investor can invest in NBL’s share. Financial Performance Evaluation of NBL 40 5.0. Comparative Quantitative Analysis of NBL with MBL & UBL: 5.1. Liquidity Ratio: a. Current Ratio Current Ratio Year NBL UBL MBL 2008 1.23 1.16 1.10 2009 1.01 1.15 1.04 2010 1.08 1.12 1.05 Source: Annual Report of NBL, UBL & MBL Graphical Presentation: Current ratio 1.4 1.2 1 1.23 1.16 1.1 1.12 1.08 1.05 1.15 1.01 1.04 0.8 NBL 0.6 UBL 0.4 MBL 0.2 0 2008 2009 2010 Figure 5.1: Current Ratio Interpretation The current ratio measures a firm’s liquidity by measuring the portion of its current asset relative to its current liabilities and the higher the ratio, the higher the liquidity of the firm. So, after observing the graph shown above, it can be said that all the banks have the standard level of liquidity position. In 2010 UBL has the highest current assets (1.12) than NBL (1.08) & MBL (1.05). Financial Performance Evaluation of NBL 41 b. Operating Cost to Income Ratio: Operating Efficiency Ratio Year NBL UBL MBL 2008 41.03% 45.10% 44.15% 2009 47.96% 45.42% 42.35% 2010 31.62% 46.1% 40.38% Source: Annual Report of NBL, UBL & MBL Graphical Presentation: Operating cost income ratio 60.00% 50.00% 47.96% 45.42% 42.35% 45.10% 44% 40.00% 46.10% 40.38% 41.03% 31.62% 30.00% NBL UBL 20.00% MBL 10.00% 0.00% 2008 2009 2010 Figure 5.2: Operating Cost to Income Ratio Interpretation Cost to income ratio measures the operating efficiency of a particular bank by measuring the portion of the total operating costs relative to the total operating income of that bank and the higher ratio, the lower the operating efficiency. So after observing the figure drawn above, this ratio for NBL and UBL is fluctuating and this ratio for MBL is decreasing year by year. In 2010 NBL (31.62%) has the lowest cost to income ratio than UBL (46.10) and MBL (40.38%). So it can be said that NBL is in the better position. Financial Performance Evaluation of NBL 42 5.2. Analyzing Activity: a. Total Asset Turnover Ratio: Total Asset Turnover Year NBL UBL MBL 2008 0.073 0.07 0.051 2009 0.071 0.06 0.053 2010 0.097 0.03 0.055 Source: Annual Report of NBL, UBL & MBL Graphical Presentation: Total asset turnover Ratio 0.12 0.1 0.097 0.08 0.073 0.07 0.071 0.06 0.053 0.06 0.051 NBL 0.055 0.04 UBL MBL 0.03 0.02 0 2008 2009 2010 Figure 5.3: Total Asset Turnover Ratio Interpretation: After observing the given graph, over the three years the total asset turnover ratio of MBL is in same level. On the other hand, UBL’s total assets turnover ratio is decreasing and NBL’s turnover ratio is increasing. So in 2010 the turnover ratio of NBL (0.097 times) is in better position than UBL (0.055 times) and MBL (0.03 times). Financial Performance Evaluation of NBL 43 b. Investment to Deposit Ratio: Investment To Deposit Ratio Year NBL UBL MBL 2008 0.160 0.22 0.15 2009 0.152 0.38 0.67 2010 0.244 0.30 .15 Source: Annual Report of NBL, UBL & MBL Graphical Presentation: Investment To Deposit Ratio 0.8 0.7 0.67 0.6 0.5 NBL 0.4 0.38 UBL 0.3 0.2 0.3 0.244 0.22 0.16 0.152 0.1 MBL 0.15 0.15 0 2008 2009 2010 Figure 5.4: Investment to Deposit Ratio Interpretation: As we know that the ratio measures the bank’s efficiency in promoting its investment products the customer and in using its funds collected from the customers to by measuring the percentage of total deposit that the bank has disbursed as loan and advances and the higher the ratio the higher the banks efficiency and vice-versa. All the banks’ investment to deposit ratio is fluctuating over the year. In 2010 the investment to deposit ratio of UBL (30%) is in better position than MBL (15%) and NBL (24%). Financial Performance Evaluation of NBL 44 5.3. Analyzing Debt a. Debt Ratio: Debt Ratio Year NBL UBL MBL 2008 0.91 0.94 0.94 2009 0.90 0.91 0.94 2010 .855 0.90 0.92 Source: Annual Report of NBL, UBL & MBL Graphical Presentation: Debt Ratio 0.96 0.94 0.94 0.94 0.92 0.94 0.91 0.9 0.92 0.91 0.9 NBL 0.9 UBL 0.88 0.86 0.855 0.84 MBL 0.82 0.8 2008 2009 2010 Figure 5.5: Debt Ratio Interpretation Every organization should give more emphasize on equity capital than debt capital. Here, we can see that the Mercantile Bank has all most same level of debt ratio over the year 2008 to 2010. On the other hand, the debt ratio for NBL & UBL is decreasing. In 2010 the debt ratio for NBL (58%) was lower than UBL (90%) and MBL (92%). Financial Performance Evaluation of NBL 45 5.4. Analyzing Profitability: a. Net Profit Margin: Net Profit Margin Year NBL UBL MBL 2008 0.29 0.28 0.22 2009 0.32 0.24 0.23 2010 0.53 0.31 0.30 Source: Annual Report of NBL, UBL & MBL Graphical presentation: Net Profit Margin 0.6 0.53 0.5 0.4 0.29 0.28 0.22 0.3 0.2 NBL 0.32 0.31 0.3 0.24 0.23 UBL MBL 0.1 0 2008 2009 2010 Figure 5.6: Net Profit Margin Interpretation From the above graph, it can be said that the MBL and NBL profit margin is increasing year to year and UBL’s profit margin is fluctuating. In 2010 NBL’ (53%)s profit margin is in better position than UBL (31%) and MBL (30%). Financial Performance Evaluation of NBL 46 b. Return on Asset: Return On Asset Year NBL UBL MBL 2008 2.36 1.95 1.10 2009 2.52 1.54 1.22 2010 5.17 1.37 1.64 Source: Annual Report of UBL & MBL Graphical Presentation: Return on Asset 6 5.17 5 4 NBL 3 2 1.64 1.37 1.54 1.22 1.1 1 UBL 2.52 2.36 1.95 MBL 0 2008 2009 2010 Figure 5.7: Return on Asset Interpretation: After having a careful view on the graph, over the three years NBL has maximum return on asset than UBL & MBL. After the comparison, NBL is more efficient to generate additional ROA than the UBL & MBL. Financial Performance Evaluation of NBL 47 c. Return on Equity (ROE): Return on Equity Year NBL UBL MBL 2008 28.38% 30.86% 17.03% 2009 27.53% 17.81% 18.80% 2010 35.9% 23.12% 19.84% Source: Annual Report of UBL & MBL Graphical Presentation: ROE 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% 35.90% 30.86% 28.38% 27.53% 23.12% 19.84% 18.80% 17.81% 17.03% NBL UBL MBL 2008 2009 2010 Figure 5.8: Return on Equity (ROE) Interpretation: From the above graph, it can be said that the ROE of UBL is decreasing year to year and MBL’s ROE is increasing and NBL’s ROE is increasing year by year. In 2010 NBL’s (35.90%) ROE is in better position than MBL (19.84%) & UBL (23.12%). Financial Performance Evaluation of NBL 48 d. Earnings Per Share Earnings Per Share(Consider face value taka 10) Year NBL UBL MBL 2008 5.33 14.25 2.85 2009 4.69 6.91 3.06 2010 15.55 5.32 4.10 Source: Annual Report of UBL & MBL Graphical Presentation: EPS 18 16 15.55 14.25 14 12 NBL 10 UBL 8 MBL 6.91 6 5.33 3.06 2.85 2 5.32 4.1 4.69 4 0 2008 2009 2010 Figure 5.9: Earning Per Share (EPS) Interpretation: In this figure we have seen that, the UBL’s EPS is Decreasing, MBL’s and NBL’s EPS is increasing year by year. In 2010 the earnings per share for NBL was tk 15.55, for UBL was tk 5.32 and for MBL was tk 4.1. So it can be said that NBL is in better position than UBL and MBL. Financial Performance Evaluation of NBL 49 Price Earning Ratio:Price Earning Ratio (Times) Year NBL UBL MBL 2008 13.95 23.81 12.21 2009 13.77 20.96 12.88 2010 12.32 20.32 14.14 Source: Annual Report of UBL & MBL Graphical presentation: P/E ratio 30 25 23.81 20 20.96 20.32 13.77 12.88 14.14 12.32 NBL UBL 15 13.95 12.21 MBL 10 5 0 2008 2009 2010 Figure 5.10: Price Earning Ratio Interpretation: In this figure, we have seen National Bank P/E ratio is gradually decreasing which is negative sign for the Bank. In 2010 we have seen that UBL’s (20.32 times) P/E ratio is better position than NBL ((12.32 times) and MBL (14.14 times). Financial Performance Evaluation of NBL 50 6.1. Major Findings In the analysis it has seen that in 2008 NBL’s current ratio was highest and 2009 it was lowest among the years. Normally banks maintain current ratio 1:1 and it has seen that NBL maintain current ratio more than 1:1 ratios. It indicates that NBL’s liquidity position is not bad. In 2010 NBL’s Cost Income Ratio was lowest it indicates positive sign. We know that the lowest the ratio, the higher the operating efficiency. The greater the total asset turnover; it considered more efficiency. From the analysis it has seen that in year 2007 to 2009 total asset turnover ratio of NBL decreasing but at 2010 it’s higher than previous which indicate better efficiency of NBL. NBL’s investment to deposit ratio is decreasing in years 2007 to 2009 which conveys negative signal for the bank. But in 2010 it’s again increasing. From the analysis it has seen that NBL~s debt ratio were satisfactory range in compare to other banks and also it was decreasing trend. In the year 2007 to 2010 NBL’s net profit margin increasing year by year which indicate that the bank’s operating result were improving. it has seen that in 2010 NBL’s net profit margin was 53% which indicates very good operating result of the bank. From the analysis it has seen that NBL’s Returns on Asset were gradually increasing and in 2010 it was highest 5.17 times that means that year bank utilize their assets properly compare to other years. The bank’s earnings per share is fluctuating from tk6.61 to tk15.55 and in 2010 NBL’s EPS were highest. It indicates positive sign. From the analysis it has seen that NBL’s TIE ratio were fluctuating and in 2010 it was highest which indicates positive sign that mans NBL’s interest payment capacity were increasing trend. It has also seen that NBL’s price earning ratios were decreasing trend. It indicates bank’s market price of share was not too high, and it is less risky. Investor confidence is low. The Total Assets Turnover of NBL is higher than both of Uttara Bank & Mercantile bank.that means NBL efficienly used their total assets incompare to Uttara Bank & Mercantile bank. Over the three years NBL has maximum return on asset than UBL & MBL. After the comparison, NBL is more efficient to generate additional ROA than the UBL & MBL. Finally, it has seen that National Bank Ltd Financial performance in 2010 were very good. Financial Performance Evaluation of NBL 51 6.2 Conclusion: National Bank Limited (NBL) setting new standards in the banking arena in the time of turbulent economic conditions. As part of the long term financial reform and modernization plan of the government, the bank had been converted into a public limited company. NBL helps to mobilize the resources to stay strong in the key areas of operation. In the areas of treasury operation, NBL remains the key player in the country’s foreign exchange and money market enhancing profitability through careful pricing and assessment of risk and return on investment, the treasury dealing is being strengthened to facilitate transactions requiring more sophisticated products and services for larger institutional and corporate clients. Though it has a wide range of network and confidence from the customers but it has some problems those problems reduce it income .It is PLC but the authority is not that flexible and it takes time to take decision. From the practical point of view I can declare boldly that I really have enjoyed my Internship at this bank from the very first day. Moreover, this internship program that is mandatory for my B.B.A program, although short-date, obviously has helped my farther thinking about my career. I have tried my soul to incorporate the research report with necessary relevant information in my report. Although excellence in Banking is the Moto of National Bank Limited meeting the demand of the discerning customer is not the sole objective of the Bank. Customer relation should be increased to give appropriate service to them. And treat them as an asset of the company. Despite of these problems National Bank Limited trying to improve this condition and take some necessary measure to improve its condition. Financial Performance Evaluation of NBL 52 6.3. Some Recommendation for National Bank Limited It is not unexpected to have problems in any organization. There must be problems to operate an organization. But there must be remedies to follow. The following commendations can be suggested to solve the above mentioned problems: As we have seen that Current Ratio of NBL was satisfactory range so our first recommendation is, NBL should maintain this ratio for smoothly operate their bank. As, Total Asset Turnover shows the efficiency of the company, NBL should also try to improve their Total asset turnover although their total assets turnover is higher than that of Uttara Bank & Mercantile bank. As, NBL’s Time interest ratio is not satisfactory they should increase their EBIT or reduce the debt capital in order to smoothly satisfy the interest obligations. As, we have seen debt to equity ratio of NBL is satisfactory range they should try to maintain this ratio. Although NBL net profit margin is increasing trend they try to more for increasing their operating efficiency. From the trend analysis we have seen ROE of NBL is decreasing trend. They should try improving this. In our country the average P/E ratio of banking industry is 11times at this time and NBL P/E ratio is 12.32 times which indicates good sign. They should try to maintain this ratio. From the trend analysis we have seen operating cost of NBL is decreasing year by year, so they should try to keep it up otherwise it will adversely affect the profitability. Financial Performance Evaluation of NBL 53 BIBLIOGRAPHY i. Books “Managerial Finance”, Ninth Edition – Lawrence J. Gitman “Financial Management” – M Y Khan & P K Jain ii. Publications Booklets published by National Bank. National bank Bangladesh annual report 2007-2010. Chowdhury, T.A., Modes of Payment in International Trade, Reading Materials on International Trade & Finance (E-102), BIBM, 2000. Varshney P.N. and Sarker H.S., Banking Law and Practice, 19th edition, Sultan Chan & Sons, Education Publishers, New Delhi, 2001 CIB Manual of Bangladesh Bank, 2006 iii. Internet Web Site: www.nationalbank-bd.com Web Site: www.mercantilebank.com Web Site: www.uttarabank.com Financial Performance Evaluation of NBL 54