Class 4: Objectives and Targets, the EMS
Program, and Implementation and Operation
N.C. Zoological Park
Asheboro, NC
November 13, 2001
Julie Woosley
EMS Development Course
for Government Agencies,
Project Coordinator
NC DPPEA
Where are you?
Read the standard?
Still using your road map?
Behind or on track?
Today, let’s
 Read
some of the standard and guidance docs
 Look ahead: Assess where we are, and
Plan where to go
 Objectives
and Targets
 Environmental Management Program
 Begin Implementation and Operation
Homework:
 Did
you bring:
 Copy
of identified Aspects and Impacts
 Copy of Significant Aspects
 Copy of procedures for identifying A&I and
determining significance
 Copy of procedure for determining legal requirements
 Facility organizational chart (structure)
 Written procedure that you use at your facility now
 [Policy statement – turn in or email to me]
17 Requirements in ISO 14001
Env. Policy 4.2
Document control 4.4.5
Env. Aspects 4.3.1
Operational control 4.4.6
Legal and other req. 4.3.2
Emergency preparedness and
response 4.4.7
Obj. and targets 4.3.3
Monitoring and measurement 4.5.1
Env. Mgmt. Program 4.3.4
Corrective/preventive action 4.5.2
Structure and Responsibility 4.4.1
Records 4.5.3
Training, awareness, and
competence 4.4.2
EMS audit 4.5.4
Communication 4.4.3
Management Review 4.6
EMS documentation 4.4.4
Objectives and Targets (4.3.3)
“The organization shall establish and maintain documented
environmental objectives and targets, at each relevant
function and level within the organization.
“When establishing and reviewing its objectives, an
organization shall consider its legal and other
requirements, its significant environmental aspects, it
technological options, and its financial, operational and
business requirements, and the views of interested parties.
“The objectives and targets shall be consistent with the
environmental policy, including the commitment to
prevention of pollution.”
Objectives and Targets (4.3.3)


The organization shall establish and maintain
documented environmental objectives and targets.
Can include commitment to:
 reduce
waste
 reduce or eliminate release of pollutant
 design product to minimize environmental impact in
production, use, and disposal.
Objectives and Targets (4.3.3)
 Keep
objectives simple, flexible, and measurable.
 Be realistic.
 Considerations:
 legal
and other requirements
 significant env. aspects
 technological options
 financial requirements
 operational requirements
 business requirements
 views of interested parties
Sample Objectives and Targets

Reduce generation of
hazardous waste

Reduce spent solvent by
80% by 01/2002

Improve indoor air quality
by reducing solvent odors

Reduce emissions by 90%
by 05/2002

Prevent spills

Max. of 2 /yr. by 2003

Reduce electrical use

Reduce electricity use by
10% by 08/2002
Environmental Management Programme(s) (4.3.4)
“The organization shall establish and maintain (a)
programme(s) for achieving its objectives and targets. It
shall include
a) designation of responsibility for achieving objectives
and targets at each relevant function and level of the
organization;
b) the means and time-frame by which they are to be
achieved.
If a project relates to new developments and new or
modified activities, products, or services, programme(s)
shall be amended where relevant to ensure that
environmental management applies to such projects.
Ex: Objective and Target to
Environmental Management Program
 Policy:
Improve the environmental quality of the
workplace
 Objective: Improve indoor air quality by reducing
solvent odors
 Target : Reduce solvent odors (VOC levels) by
90% by May 2002.
 Environmental Mgmt. Program?
Ex.: Environmental Management Program
Plan: Switch to aqueous cleaning process
 Action- Substitute water based cleaning process for vapor
degreasing process
 Responsibilities - Process Engineering
 Schedule Bench top trials 2 months (date)
Full scale pilot 3 months (date)
Implementation period - 1 month (date)
 Resources needed 1 FTE for 4 months
- Est. Budget $12,000

Examples
Setting Objectives and Targets:
NSF Sample Procedure
City of Charleston:
Environmental Management Systems
Improvement Program
Objectives and Targets
Divide into small groups
 Work with someone you don’t know
 Choose a significant environmental aspect from
your facility’s list
 Brainstorm possible objectives and targets for it

 If
you’re not sure what would work, you can set O&T’s
to test some possibilities and choose one to pursue
 Remember to include: what, how, who, when, and
resources
Implementation and Operation (4.4)
Implementation and Operation (4.4)
– Structure and Responsibility
 4.4.2 – Training, Awareness, and Competence - Jan
 4.4.3 – Communication – Jan
 4.4.4 – Environmental management system
documentation – Feb; John Burke, doc. types
 4.4.5 – Document control – Feb
 4.4.6 – Operational control – Jan
 4.4.7 – Emergency preparedness and response – Feb
 4.4.1
Structure and Responsibility (4.4.1)
“Roles, responsibility and authorities shall be defined,
documented and communicated. . .”
“Management shall provide resources essential to the
implementation and control of the EMS. . .”
“The organization’s top management shall appoint (a) specific
management representative(s) who, irrespective of other
responsibilities, shall have defined roles, responsibilities
and authority for
a) ensuring that EMS requirements are established, implemented, and
maintained in accordance with this std.
b) reporting o the performance of the EMS to top management for
review and as a basis for improvement of the EMS.”
Structure and Responsibility (4.4.1)
 For
example:
 In your procedure for legal and other requirements,
define who is responsible for what
 Create a responsibility matrix – see handout
 Include responsibility in document matrix – see
Gastonia
 Include responsibility in job descriptions
Environmental Management System
Documentation (4.4.4)
“The organization shall establish and maintain
information, in paper or electronic form, to
a) describe the core elements of the management system
and their interaction;
b) provide direction to related documentation
Documentation requirements and document types:
John Burke, DPPEA
Operational Control (4.4.6)
“The organization shall identify those operations and activities
that are associated with the identified significant aspects in
line with its policy, objectives, and targets. The org. shall
plan these activities, including maintenance, in order to
ensure that they are carried out under specified conditions
by
a) est. and maint. documented procedures to cover situations where
their absence could lead to deviations. . .;
b) stipulating operating criteria in the procedures;
c) est. and maint. procedures related to the identifiable significant
environmental aspects of goods and servies used by the org. and
communicating relevant procedures and req. to suppliers and
contractors
Operational Control (4.4.6)

From your significant aspects, work backwards to
the activities, products, or services that each relates
to. For each of these, you will need to establish
operational controls:
 Procedures
where needed
 Operating criteria
 Include the goods and services used
by the organization, and
communicate to suppliers and
contractors
Operational Controls - Examples
Procedures for sampling, transportation and testing of
samples; documents for sample identification or COC
 Procedures for ensuring compliance – permits, required
documentation, reporting requirements
 Procedures for maintenance – how often, what should be
done, disposal of waste resulting from maintenance
procedures. Treatment systems, building system (HVAC),
transportation/ fleet (oil changes, tires inflation, etc.)
 Contractors- what are their requirements? How do you
communicate these to them – contract, training of their
workers

Operational Control – Exercise


Break into small groups
Using one of your procedures, determine if it:
 Relates

to a significant aspect
Determine if it:
 Stipulates
operating criteria?
 Would prevent deviations from the policy, O&T’s?
 Would prevent noncompliance (in policy) even during
nonstandard conditions?
 If not, what does it need to fulfill the requirements of the
standard?
Homework Assignments
Brainstorm some potential Objectives and Targets with
your EMS Team: What do you want to do first to improve
your significant environmental aspects?
 Define EMS representative
 Define facility personnel structure
 Begin defining roles and responsibilities (ongoingdocument and communicate)
 Look at existing documentation and determine what you
need to develop for operational control (significant aspects
only, where their absence could lead to deviations from
the policy, objectives and targets). Begin developing or
updating SOPs/SOIs.

If you are behind in this class

Contact your coach to begin working individually
with them to catch up – it’s not too late!
Next Class:
January 8, 2003,
Charlotte
Keep up the
good work!
Julie Woosley, NC DPPEA
EMS Development Course for Government Agencies, Coordinator
(919) 715-6527 phone/ (919) 715-6794 fax
www.p2pays.org/iso/govcourse