Sales
 Sales Processing using Third-Party (with Shipping Notification)
 The order is passed to a third party vendor who ships the goods to the customer and bills you.
 Credit Management
 Credit limit check with increase, stop access for customer and partners; block individual purchases can be performed. Customers' credit profile can also be displayed.
 Sales Order Processing – Sale from Stock
 This includes all steps of a business cycle from sales order creation, delivery, picking, goods issue and billing procedure.
 Free of Charge Delivery
 Creates a non-billing relevant sales order, delivery the goods are subsequently picked, confirmed, and delivered to the customer.
 Returns and Complaints
 Creates a complaint and credit memo followed by shipping the goods back with a quality check and goods are moved to unrestricted or blocked stock.
 Sales Quotation
 In response to the customer's request for quotation (RFQ), a quotation is created in the SAP system. The customer can then either accept or reject the quotation.

Sales (cont.)
 Sales Order Processing for Prospect
 A customer with a temporary customer ID is used to investigate an order without looking up the customer's account. The order can be saved but remains incomplete until a valid customer is entered
 Sales Processing using Third-Party (without Shipping Notification)
 The order is passed to third party vendor who ships the goods and bills the customer.
The incoming invoice from vendor triggers the customer billing documents.
 Sales of Non-stock Item with Order Specific Procurement
 For items not in stock, a purchase requisition and order is generated and sent to your supplier who ships the order via a trading partner. You can then track and enter shipping and billing.
 Debit Memo Processing
 An Invoice Increase Request (Debit memo) is created with the debited amount, placed on a billing block, then released to become billing-relevant, and appears on the billing due list.
 Lean Warehouse Management
 Provides a warehousing structure in which you can use transfer orders as pick orders even in warehouses with a simple structure.
 Sales Order Processing with Customer Down Payment
 Down payments are payments made, without interest, before completion of the product, and represent short or medium term outside capital procurement. This improves the company’s liquidity.

Sales (cont.)
 Period-End Closing Operations in Sales
 Covers the periodic processing of sales orders for period end closing, such as price revaluation, results analysis and settlement.
 Credit Memo Processing
 Credits a customer account if the customer was overcharged due to a pricing, sales tax error, or omitted discount. The credit memo request is blocked for further processing so as to be checked.
 Serial Number Management
 Using serial numbers, you can track each individual material during goods movement.
This scenario shows the serial number handling on finished goods level.
 Foreign Trade Export Processing
 Describes the steps involved in receiving customs forms, and documents how the system performs incompleteness checks to make sure that all essential information is in the system.
 Customer Consignment Processing
 Manage, transfer and track inventory sold on a consignment basis. Company retains ownership of the inventory at your customer’s site until sold by your customer to the final consumer.
 Returnable Processing
 Comprises the ability to capture returnable packaging such as pallets back into inventory.

Sales (cont.)
 Rebate Processing: Free Goods
 Free goods are provided as rebate when the respective order amount is reached.
 Batch Recall
 A defect batch is identified and must be recalled from customers and prospects who have received the batch.
 Sales Order Processing with Collective Billing
 Describes the entire process of a standard distribution process in the mass execution.
The process begins with the creation of several standard customer orders.

Purpose
The order is passed to a third party vendor who ships the goods to the customer and bills you.
Key process flows covered
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Create third-party sales orders
Convert purchase requisitions to purchase orders
Approve purchase orders
Post statistical goods receipts
Verify invoices
Execute billing
Business benefits
 Reduces stock and cost
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Increases efficiency
Direct handover of customer’s requirements to external supplier
Invoice from trader to customer based on quantities from supplier invoice
Fulfils customer’s requirements despite material shortage

Purpose
Credit limit check with increase, stop access for customer and partners; block individual purchases can be performed.
Customers' credit profile can also be displayed.
Key process flows covered
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Enter sales orders
Check credit limits
Block sales orders
Release sales orders
Process delivery
Business benefits
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Reduces risk of bad debt
Focus on reliable and profitable customers
Faster credit-worthiness check
Accelerates the process of checking a customer credit limit
Identifies the overall credit risk of your company

Purpose
Includes all steps of a business cycle from sales order creation, delivery, picking, goods issue and billing procedure.
Key process flows covered
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Create sales orders
Confirm sales orders
Process delivery
Pick and ship items
Post goods issue
Execute billing
Business benefits
 Performs availability check and automatically
 determines a shipping point when an order is entered
Creates billing document and postings for
Financials and Controlling

Purpose
Creates a non-billing relevant sales order, delivery the goods are subsequently picked, confirmed, and delivered to the customer.
Key process flows covered
 Create sales orders with free of charge items
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Pick and ship items
Post goods issue
Business benefits
 System integration of free of charge delivery with sales order processing

Purpose
Creates a complaint and credit memo followed by shipping the goods back with a quality check and goods are moved to unrestricted or blocked stock.
Key process flows covered
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Create sales orders
Process return delivery
Execute billing
Post payments
Business benefits
 System integration of customer returns with complaints processing

Purpose
In response to the customer's request for quotation (RFQ), a quotation is created in the SAP system. The customer can then either accept or reject the quotation.
Key process flows covered
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Create sales quotations and send to customers
Create third-party sales orders and generate purchase requisitions automatically
Create sales orders with a billing plan
Create delivery
Post goods issues
Create invoices
Execute billing
Business benefits
 Performs availability check and automatically determines a shipping point when an order is entered
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Reduces stock and costs
Increases efficiency
Fulfills customer requirements despite of material shortage
Direct handover of customer requirements to external supplier
Assures business partners that a certain product configuration and quantity will be delivered at a specific time and price
Provides a variety of special sales order and sales quotation processing functions for sales employees

Purpose
A customer with a temporary customer ID is used to investigate an order without looking up the customer's account.
The order can be saved but remains incomplete until a valid customer is entered
Key process flows covered
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Create sales orders without having the customer’s account number
Create customer master records
Assign customer account numbers
Pick and ship items
Post goods issue
Execute billing
Business benefits
 Sales orders can be processed without the
 customer’s account number
Automatically determines materials for sales order entry

Purpose
The order is passed to third party vendor who ships the goods and bills the customer. The incoming invoice from vendor triggers the customer billing documents.
Key process flows covered
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Create third-party sales orders
Convert purchase requisitions to purchase orders
Approve purchase orders
Verify invoices
Execute billing
Business benefits
 Reduces stock and cost
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Increases efficiency
Direct handover of customer’s requirements to external supplier
Invoice from trader to customer based on quantities from supplier invoice
Fulfils customer’s requirements despite material shortage

Purpose
For items not in stock, a purchase requisition and order is generated and sent to your supplier who ships the order via a trading partner. You can then track and enter shipping and billing.
Key process flows covered
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Create sales orders
Convert purchase requisitions to purchase orders
Approve purchase orders
Post goods receipt
Verify invoices
Process delivery
Post goods issue
Execute billing
Business benefits
 Direct handover of customer’s requirements
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 to external supplier
Material is sent from external supplier to trader with the trader staying in charge for the complete delivery process
Fulfils customer’s requirements despite of material shortage

Purpose
An Invoice Increase Request (Debit memo) is created with the debited amount, placed on a billing block, then released to become billing-relevant, and appears on the billing due list.
Key process flows covered
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Create debit memo requests
Remove billing blocks (review debit memo requests)
Execute billing
Business benefits
 System integration of debit memo processing

Purpose
Provides a warehousing structure in which you can use transfer orders as pick orders even in warehouses with a simple structure.
Key process flows covered
 Print picking documents automatically when a delivery for a Warehouse Management relevant storage location is created
Business benefits
 Automatically prints a picking document when a delivery is created for a storage location which is
 assigned to a warehouse
Transport orders from warehouse management not needed

Purpose
Down payments are payments made, without interest, before completion of the product, and represent short or medium term outside capital procurement. This improves the company’s liquidity.
Key process flows covered
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Create sales order entries
Remove billing blocks
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Execute billing
Post down payments
Process delivery
Post goods issue
Execute billing
Clear down payment
Business benefits
 System integration of sales order processing with customer down payments

Purpose
Covers the periodic processing of sales orders for period end closing, such as price revaluation, results analysis and settlement.
Key process flows covered
 Review blocked sales orders
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Review incomplete sales orders
Review sales documents blocked for delivery
Review sales documents due for delivery
Review log of collective delivery creation
Review incomplete SD documents (deliveries)
Review outbound deliveries for goods issue
Review sales documents blocked for billing
Review billing due list
Review log of collective invoice creation
Review list blocked (for accounting) billing documents
Create Intrastat and Extrastat
Calculate work in process (Service Provider)
Settle sales orders to profitability analysis (Service Provider)
Business benefits
 Provides a SD periodic activities overview

Purpose
Credits a customer account if the customer was overcharged due to a pricing, sales tax error, or omitted discount. The credit memo request is blocked for further processing so as to be checked.
Key process flows covered
 Create credit memo requests
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Remove billing blocks (review credit memo requests)
Execute billing
Business benefits
 System integration of credit memo processing

Purpose
Using serial numbers, you can track each individual material during goods movement. This scenario shows the serial number handling on finished goods level.
Key process flows covered
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Definition of serial number profile and serializing procedures
Equipment categories for serialization
Settings for physical inventory
Business benefits
 Integration of serial number management in all logistics processes
 Integrated use of one serial number profile in logistics and services

Purpose
Describes the steps involved in receiving customs forms, and documents how the system performs incompleteness checks to make sure that all essential information is in the system.
Key process flows covered
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Create sales orders
Process deliveries
Create pro forma invoices
Print customs documents
Post goods issues
Execute billing
Create Intrastat and Extrastat
Business benefits
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Lowers import duties
Complies with authorities demands
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Fulfills complex documentation requirements
Drives process efficiency

Purpose
Manage, transfer and track inventory sold on a consignment basis. Company retains ownership of the inventory at your customer’s site until sold by your customer to the final consumer.
Key process flows covered
 Fill-up consignments
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Issues consignments
Pick-up consignments
Return consignments
Process pickings and shipments
Execute billing
Business benefits
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Offers separate consignment stock management for each customer
Offers to separate the consignment stock management from the rest of your stock

Purpose
Comprises the ability to capture returnable packaging such as pallets back into inventory.
Key process flows covered
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Create sales orders
Pick and ship items and add returnable packaging
Add returnable packaging to deliveries
Create returnable packaging return orders
Debit unreturned packaging
Post goods issues for unreturned packaging
Business benefits
 Comprises the management of returnables using the
ERP returnable packaging logistics functions
 Offers tracking of returnables

Purpose
Free goods are provided as rebate when the respective order amount is reached.
Key process flows covered
 Create direct mailings to customer
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Prepare follow-up processes for the return of batches
Receive returned batches into return stocks
Decide on further usage of returned stocks
Create credit memos for customers
Business benefits
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Provides integrated follow-up process to the former delivered batch
Offers to separate the management of return stock from the rest of your stock

Purpose
A defect batch is identified and must be recalled from customers and prospects who have received the batch.
Key process flows covered
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Create sales orders
Print order confirmations
Process deliveries
Execute picking
Post goods issues
Execute billing
Business benefits
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Automatically performs an availability check and automatically determines a shipping point when an order is entered
Automatically determines inclusive free goods
Creates billing document and posts to Financials and Controlling

Purpose
Describes the entire process of a standard distribution process in the mass execution. The process begins with the creation of several standard customer orders.
Key process flows covered
 Create sales orders
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Execute collective runs for deliveries
Execute pickings
Post goods issues
Execute collective runs for billing
Business benefits
 Provides cost optimization in collecting customer orders due to deliver to the same customer in one
 delivery via a collective run
Provides cost optimization in collecting deliveries to the same customer for one invoice via a collective run