PROFESSIONAL INDEMNITY INSURANCE (Advanced) Gwyn Williams F.C.I.I. working in partnership with: CII Broker Academy April 2008 PROFESSIONAL INDEMNITY Objectives:• legal liability - review structures and understand trends in collateral warranties, special relationships at law and limitation • policy cover - demonstrate an in-depth understanding of P.I. wordings • extensions - show and awareness of in-depth cover issues e.g. mitigation of loss, conditions precedent etc • markets - identify and evaluate suitable markets for placing P.I. Share your experiences ! Slide 2 THE REALITY Ministry of Justice statistics for 2008 (no. of cases):2007 2008 High Court (QBD) litigation cases 4,794 5,173 Commercial Court 839 1,003 Professional Indemnity (Chancery) 62 147 • Solicitors 31 80 (anticipated to be 3% - 5% of all P.I. Claims ) • Surveyors 1 • Estate agents 1 • Other professions 31 66 Technical and Construction • Planners, engineers, architects 24 25 (source Post Magazine 28.01.10) Slide 3 PROFESSIONAL INDEMNITY The Risks Slide 4 HOW LIABILITY ARISES It’s YOUR turn !! What are the torts in English law ? What is the rule in Rylands v. Fletcher ? Other examples of strict liability ? Slide 5 NEGLIGENCE – 4 STEPS Forseeable that breach would cause damage Breach of duty caused damage Breach of duty Duty of care owed Plaintiff must prove all 4 Slide 6 CONTRACTS • What constitutes a contract? • What constitutes a breach of contract? • How can professionals limit their liability under a contract? Slide 7 DISCLAIMERS 1. Interpretation 2. Incorporation 3. Doctrine of fundamental breach Slide 8 UNFAIR CONTRACT TERMS ACT 1977 Limits the extent to which persons can disclaim or restrict liability in contract or in negligence – excluding any contract a) …of insurance b) …so far as it relates to the creation or transfer of an interest in land…. c) … so far as it relates to …in any patent, trade mark, copyright…. d)…so far as it relates to the formation or dissolution of a company e)…. so far as it relates to the creation or transfer of securities Slide 9 THE CONTRACTUAL CHAIN Owner Contractor Architect “Collateral Warranty” - a contract collateral to (or alongside) another contract which creates a contractual relationship, where otherwise none would exist Slide 10 CONTRACTS (RIGHTS OF THIRD PARTIES) ACT Effective from 11th May 2000 Reference included in most policies as a Condition, but EXCLUDING the application of the Act to the policy Slide 11 VICARIOUS LIABILITY Who can be held liable for the actions of others ? • Employer/employee • Principal/ agent • Principal/independent contractor ?????? • Partners • Personal liability Slide 12 PROFESSIONAL NEGLIGENCE “the failure to meet the standards of care to be expected from the average competent and experienced practitioner as to render the professional person committing the act, error or omission liable at law to a client or some other third party”. NOT PERFECT BUT COMPETENT Slide 13 PROFESSIONAL NEGLIGENCE ‘Every person who enters into a learned profession undertakes to bring to the exercise of it a reasonable degree of care and skill. He does not undertake, if he is an attorney, that at all events you shall gain your case, nor does a surgeon undertake that he will perform a cure, nor does he undertake to use the highest possible degree of skill. There may be persons who have higher education and greater advantages than he has, but he undertakes to bring a fair, reasonable and competent degree of skill’ (Lamphier v Phipos 1838) Slide 14 PROFESSIONAL NEGLIGENCE House of Lords’ Judgement – 03.02.05 Moy v. Pettman Smith & Perry Test to be applied – “…what was to be expected of a reasonably competent counsel of the Appellant’s seniority and experience….” NOT PERFECT BUT REASONABLY COMPETENT Slide 15 ‘EXPERT’ ISSUES • Fit for purpose • Expert in particular field or activity Slide 16 FINANCIAL LOSS IN NEGLIGENCE To succeed against a party with whom there is no contractual party the following must apply: 1. Forseeability by professional that third party would be effected by advice provided 2. Close relationship between professional and third party – but not contractual 3. Situation must be fair, just and reasonable that the law should impose a duty upon the professional Was ‘damage’ suffered as a result of reasonably relying on competence? (Hedley Byrne principle) Slide 17 COMMON LAW V. CONTRACT LAW What are the differences ? • • • • who are the parties involved ? what proof is required ? when does the breach occur ? what damages are awarded ? V. Slide 18 RELEVANT STATUTES (a)Defective Premises Act 1972 (b) Construction (Design and Management) Regulations 1994;2007 (CDM) - Health & Safety responsibilities for contract sites including arising out of the design and specification (c) Property Misdescriptions Act 1991 (d) Solicitors Act – statutory duty to have P.I. insurance Slide 19 RELEVANT STATUTES (e) Companies Act 2006 (f) Housing Grants and Construction Regeneration Act 1996 – adjudication procedure for building and construction industry (g) Limitations Act 1980 – 6 years + section 14A (h) Latent Damages Act 1986 – more time !! (i) Data Protection Act 1998 – 8 principles Slide 20 UNDERWRITING The Risks The Cover Slide 21 OPERATIVE CLAUSE The company will indemnify the insured against liability at law for damages and claimant’s costs and expenses in respect of claims arising out of the conduct of the Business made against the Insured and notified to the Company during the period of insurance Slide 22 OPERATIVE CLAUSES Civil Negligent - Act - Error - Omission Contractual Liability Slide 23 PUBLIC LIABILITY v Injury/Damage Advice PI P.I. Financial Loss (No Injury/Damage) PI (Perhaps PL) Not Advice PL No Cover Slide 24 POLICY TRIGGERS – WHEN? • Claims Made Slide 25 POLICY TRIGGERS – WHEN? • Claims Made • Retroactive Date - why is it important ? ….EXCLUDES claims arising from things done or that ought to have been done before the retroactive date…. or a restriction in cover ! Slide 26 POLICY TRIGGERS – WHEN? • Claims Made • Retroactive Date - why is it important ? • Run Off coverage - why do you need it? Slide 27 BREACH OF PROFESSIONAL DUTY By whom ? – insured – employee – agent – predecessors – any other person or firm acting jointly with the insured Partnerships v L.L.P’s Slide 28 LIMIT OF INDEMNITY & REINSTATEMENT • Aggregate • Any one incident or series of incidents • Reinstatement - any one - round the clock • Other costs Slide 29 EXCLUSIONS • • • • • • • • excess/deductible liability for death, disease, illness, bodily injury to an employee liability for bodily injury/damage to third parties unless arising out of advice, design, specification or omission to perform a professional duty liquidated damages prior circumstances seepage, pollution, contamination war radioactive contamination and sonic bangs Check each policy carefully Slide 30 CONDITIONS • Claims notifications - immediately or as soon as reasonably practicable • Fraudulent claims – void policy • Discovery – 90 days to advise of Wrongful Act (cancellation by Insurers) • Takeover/merger – acts, errors or omissions prior to date ONLY • Law clause – exclude USA/Canada, England & Wales only ? Check each policy carefully Slide 31 EXTENSIONS Standard – – – – collateral warranties breach of warranty of authority committed in good faith discovery period dishonest or fraudulent act or omission by employee or agent – libel and slander – loss or damage to documents – compensation for court attendance Slide 32 EXTENSIONS Additional - infringement of copyright and intellectual property rights - unintentional breach of confidentiality - previous firms or partners - acquisitions - Housing Grants and Construction Regeneration Act 1996 (architect) - mitigation costs – generally construction and IT - payment of customer debt in event of non-payment +claim threat - innocent non-disclosure Slide 33 POLICY SCHEDULE • Business description • Limit of Indemnity • Other costs • Retention/excess Slide 34 UNDERWRITING The Risks The Cover Placing risk Slide 35 “PROFESSIONS” - EXAMPLES “Traditional” • Solicitors/Barristers • Accountants • Architects/Engineers • Surveyors • Valuers/Auctioneers • Estate Agents “New” • Recruitment • Publishers • IT consultants • IT/Telecom providers • Marketing & Advertising agencies • Management consultants • Financial consultants • Contractors Slide 36 RISKS ASSOCIATED WITH PROFESSIONS A. Charity and Associations B. Design and construct C. Management consultant D. Recruitment consultants Slide 37 RISK MANAGEMENT 3 steps to Risk management 1. Assess 2. 3. Evaluate Economic control Slide 38 RISK MANAGEMENT Professionals attitude to risk management ? +ives -ives Slide 39 10 COMMANDMENTS Finance 2. Risk management 3. I.T. 4. Procedures 5. Qualify 6. Regulation 7. Other 8. Contract 9. Communication 10. Supervise 1. (Courtesy of Roger Flaxman - managing partner of Flaxman Partners – professional liability and risk consultants) Slide 40 INSURANCE MARKET Knowing your insurance markets – insurers • Presenting the risk • Which insurers to use ? • Relationships Slide 41 INSURANCE MARKET • i – market • Solicitors • Presentations Slide 42 UNDERWRITING The Risks The Coverage Placing Risks Getting Claims Paid Slide 43 CLAIMS Why are professional Indemnity claims different ? Civil Procedure Rules – changes with effect from 01.10.09 Slide 44 CLAIMS • When to notify? • Who to notify? • What to notify? • What is meant by “circumstance that may give rise to a claim”? • What are the client’s duties? Slide 45 PROFESSIONAL INDEMNITY Objectives:• legal liability - review structures and understand trends in collateral warranties, special relationships at law and limitation • policy cover - demonstrate an in-depth understanding of P.I. wordings • extensions - show and awareness of in-depth cover issues e.g. mitigation of loss, conditions precedent etc • markets - identify and evaluate suitable markets for placing P.I. Please complete the evaluation form – thanks ! Slide 46